SUMMARY OF QUALIFICATIONS

·        Dynamic administrative professional with 21 years document control and 40 years medical transcription experience. 

·        Proven experience in document evaluation and approval to ensure contract requirements, specifications and configuration changes are achieved.

·        Skilled at scheduling, reports, and handling Work Authorizing Documents.

·        Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance.

·        Adept and experienced in problem solving and providing solutions.

·        Persuasive, with ability to communicate effectively with culturally diverse audience.

·        Bilingual in English and basic Greek.

·        Computer skills include MS Office Suite, Internet research, IPRACA, IWCS, SPDMS; and Documentum. 

·        Secret Security and NACI clearances.

Senior Document Control Clerk                                                                  1989 to Present

United Space Alliance                                                                                                  Titusville, FL

Main contractor for Space Shuttle Program at the Kennedy Space Center.

•         Ensure work quality with personal warranty stamp providing approved document ownership.

•         Provided control for hundreds of documents for orbiter launches, orbits, and landings.  

•         Served as replacement training coordinator from 1991 to 1995 and 1999 to 2001 winning QUEST award in recognition. 

•         Assisted engineering group in creating shuttle launch simulations.

•         Maintained high document volume frequently exceeding requirements.

•         Served as Administrative Assistant to an engineering manager from 1989 to 1991.

•         Issue and track all Work Authorizing Documents required for shuttle flight including solid rocket boosters, external tank, and ground support equipment.

•         Handle change documents issued by engineers for job performance.

•         Maintained scheduling for mandatory and elective courses for 500 engineers and technician’s job training.

•         Performed tracking, training and certification required for critical positions.

•         Ensured employees received required physical exams and handled passport applications.

Medical Transcription Manager                                                                     1986 to 1989

Wuesthoff Hospital                                                                                                   Rockledge, FL

Full service acute care hospital offering a complete complement of health services and

programs.

•         Assisted doctors in managing outpatient facility. 

•         Transcription expertise in office, surgical, pathology, medical history, physical reports, and discharge summaries for all medical specialties. 

•         Bilingual in Greek; provides background and understanding of medical terminology.

•         Proficient in transcribing physician's dictation including foreign accents.

•         Perform departmental budgeting, quality control, and assist in major equipment purchasing.

•         Helped prepare Desk Instructions for Work Control Department. 

•         Built work packages based on engineering requests.  

Additional Transcription Experience

·        Home based transcription service for physicians and general and vascular surgeons

·        Transcriptions, Cape Canaveral Hospital, 1982

·        Transcriptions, Akron General Medical Center, from 1976 to 1982

·        Transcriptions, Dr. E. Kenneweg, from 1972 to1976

·        OSHA safety training

·        Fall protection, fire, and evacuation training

·        Hazardous chemicals training

·        Environmental control training

·        Hurricane preparation training.  

·        ISO audit preparation

·        Federal records retention training

·        QUEST award

·        Performance awards