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IT / Software Development, Other Engineering / Technical
Job Position
Staff
SES ENGINEERING operates the ASTRA, AMERICOM and NEW SKIES satellites – the most successful commercial telecommunications satellite fleet in the world.
Context
You will be directly responsible to the Manager, Multimedia Network Operations for all aspects in the running of the Multimedia Network Operations. Duties require irregular working schedules and shift work in order to ensure 24/7 coverage.
Responsibilities
Maintaining and monitoring of operational IP platforms, services and networks to the highest standard, considering primarily service availability and quality
Performing and coordinating first line IP traffic recovery and troubleshooting with external providers and customers, with escalation to level 2 support groups when necessary (systems/network)
Provide technical support and assistance to platform customers
Generate performance and outage reports when required
Experience / Qualifications
Technical degree/diploma in IT or equivalent professional qualification
Minimum of 2 years experience in an operational IP network/systems field
Good Knowledge of LAN/WAN network topologies, experience of Cisco IOS and/or official certification would be a distinct advantage (CCNA/CCNP)
Good Knowledge of the IP protocol family (OSI 7 layer model)
Good Knowledge of Unix/Linux operating system, knowledge of Microsoft enterprise products would be an advantage
Knowledge of network management systems and commonly used open source NMS tools.
Sound understanding of Firewall, VPN and Networking applications
Knowledge of MPEG/DVB and Satellite transmission technology would be an advantage
Excellent self-motivational qualities, work autonomy, good communications skills at all levels, good analytical and problem solving skills and ability to prioritise tasks
Be highly customer service oriented and pro-active
Be able to perform in high-stress situations
Fluency in English (German and/or French is considered as an advantage)
Be willing to integrate into an international environment
An interesting and challenging job and a globally competitive salary & benefits package (performance-related bonus, stock option equivalent programme, supplemental company paid pension scheme and superb sports facilities – relocation package if applicable)