Twenty years experience in; technical equipment support, process improvement, implementation of quality systems, process measurement and validation, technical writing and negotiations. Detail oriented with strong abilities for problem solving.
• Supported technical activities for multimillion dollar aerospace, space hardware , high-reliability transportation and communication, parts procurement contract
• Developed vendor performance metrics
• Assessed warranty costs and attained reduction of repair expenditures
• Experienced with quality systems compliant to ISO 9001:2000, ISO 17025, ATA100 and cGMP standards
• Workmanship standards NASA –STD-8739 (1, 2, 3, 4), IPC 6000 series, IPC-600, IPC-610, and J-STD-001
• Investigated failures and analysed root cause of non-conformance, implemented corrective action
• Tracked and responded to customer complaints
• Performed process audits and identified improvement opportunities
• Tested and calibrated pressure gauges and various equipment for use on Airbus ground support equipment
Supplier Quality Engineer 2009 TO PRESENT
Satellite Switch, Multiplexer and Space Electronics Manufacturer
• Monitored the quality performance of EEE parts and PCB (printed wiring boards) suppliers. Managed the process of approving new suppliers. Supported new technology introductions and NPI. Reported on first pass yields, initiated corrective actions with vendors not meeting established performance standards
• Resolved vendor related issues of non-conformance identified by incoming inspectors. Chaired or participated in MRBs.
• Updated quality system documents including, procedures, work instructions, forms, and process flow charts.
Quality Engineer, POSITRON TECHNOLOGIES - TRITON 2005 TO 2009 Contract Manufacturing Service Provider
• Managed the process of controlling non-conforming material, interfaced with suppliers in failure analysis investigations, performed audits of supplier’s processes and quality assurance systems.
• Wrote and updated quality system documents including, procedures, work instructions, forms, and process flow charts.
• Performed production process audits, identified improvement opportunities, and implemented process enhancements.
• Tracked customer initiated corrective action requests, conducted root cause analysis, and wrote reports in response to customer complaints.
• Performed non-destructive testing, material analysis and coating thickness measurements using X-ray fluorescence spectrometer. Trained QC inspectors on XRF operation and use.
• Prepared customer specific PPAP submissions, gage R&R, FMEA analysis.
• Prepared monthly quality metrics for internal use, communicated quality metrics to suppliers and customers
• Facilitated continuous improvement programs, including Kaizen blitz, prepared and organized training sessions for assemblers.
• Responsible for establishing and maintaining proper handling systems for moisture sensitive components, including integrated circuits, SMT LEDs, and stacked ceramic capacitors, in stockroom and during production.
Quality Control Supervisor, MONTEBELLO PACKAGING 2001 TO 2005 Manufacturer of pharmaceutical packaging
• Trained production personnel in continuous improvement and supervised activities of the quality team consisting of four QC inspectors.
• Conducted internal audits in accordance with FDA’s cGMP requirements. Issued, tracked and resolved internal and external CARs (corrective action requests) and NCRs (non-conformance reports). Conducted audits and surveys of suppliers.
• Analysed production yield data, scrap rates, scrutinised process performance, identified potential improvements.
Senior Quality Assurance Engineer, SR TELECOM INC. 1997 to 2001 Manufacturer of wireless digital telephony equipment
• Assessed vendor capabilities, including compliance with industry manufacturing standards.
• Organised a system of standardised metrics for objective evaluation of vendor quality performance.
• Co-ordinated a documented process for periodic inspection of all externally supplied painted products, including periodic durability testing.
• Established a standardised repair reporting system for tracking warranty expenditures.
Technical Writer, CAE Aviation LTD 1996 to 1997 Provider of military and commercial aircraft maintenance and documentation services
• Wrote the electrical systems maintenance, overhaul and illustrated parts list chapter for a newly developed commercial helicopter. Formatted schematics, component placement and assembly/disassembly diagrams.
• Ensured adherence to established norms, company policies, customer requirements, ISO and ATA100 standards.
Quality Specialist, CAE ELECTRONICS LTD 1989 to 1996 Manufacturer of aircraft simulators, aerospace and military hardware
• Interfaced with suppliers, users and customer, chaired material review board (MRB) meetings. Conducted supplier surveys, source and pre-cap inspections.
• Administered a detailed quality assurance plan applicable to centralised purchasing, inspection and usage of electrical and electromechanical parts worth in excess of $40,000,000.
• Wrote specifications for various electronic and electromechanical components.
Electronic Technologist, SPECTRODYNE SYSTEMS LTD 1985 to 1989 Manufacturer of high power DC-DC converters, power supplies. Also involved in technical publications.
• Performed system integration tests, investigated field failures, for various electronic and electromechanical equipment.
• Selected components for build to print switching power supplies and DC-to-DC converters, tested prototype transformers, designed printed circuit board layouts.
• D.E.C., Electronic Engineering Technology Dawson College, Montreal – 1982 - 1985
• DPA Analysis 1992 QRL • QES (Quality Education System) 1997 SR Telecom • ISO 9000 series auditor courses 1998 Sysprime • Oxy-acetylene cutting and welding 1998 St. Lawrence College • Orientation to ISO 9001:2000 2001 KPMG • Pressure Gauge Calibration and Repair 2004 Sysprime • IPC-600 Training and Certification 2006 Black Fox Institute • CMDR & ISO 13485:2003 2006 Accademia Qualitas
Computer Skills Other Information Microsoft Office, Windows, Visio, MiniTab and other software
Languages: English, French, Polish
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