Research intern- HE Space Operations BV- July- October 2010
Conducted independent research for corporate image study, interviewing 30 employees, candidates and technical managers (clients) of the company at the European Space Agency site at ESTEC, The Netherlands and at the ESAC site in Spain.
Generated report with actionable recommendations designed to maximise the company’s image within the ESA/ESTEC environment.
Scheduling and Logistics Training Coordinator- European Space Agency- September 2009 - June 2010
Training Coordinator: Provided support to system and process-based training for Financial Management Reform (FINREF) Project based at ESTEC.
Created and administered databases and reporting tools used in analysing training effectiveness.
Coordinated with ESA staff and process area leaders in order to ensure efficient implementation of training.
Collaborated with Accenture Solution Delivery and ESA HR Training personnel to ensure efficient scheduling and full transparency for the business.
Researcher and trainer- Pax Ludens - January - May 2009
Project Researcher: Participated in simulation design, liaising with content experts in order to provide content for ‘Caucasus’simulation for the Clingendael Institute in the Hague.
Tasks also involved scheduling the venue and ensuring IT support as well as documentation for the participants.
Trainer: Implemented training for Greater Middle East one-day Training programme for Clingendael Institute.
Intern- Pax Ludens Foundation - September - December 2008
Project Leader: Fulfilled role of Project Leader for training military and government personnel via a series of conflict management simulations at the Clingendael Institute in the Hague.
This task involved the administrative coordination of the logistic support including the IT set-up and training, as well as the production of the training documentation.
It also allowed for participation in the training evaluation process.
Team Coach: Fulfilled role as team coach for students of the Hogere Defensie Vorming Class of the Instituut Defensie Leergangen in preparation for a two day conflict management simulation.
Project Operator- Jouve BV - July 2008
Administrative Assistant: Compiled documents procured from the European Patent Office (EPO) archive to be processed and indexed into the main EPO paperless system.
Research Assistant –Webster’s University—October 2007 - May 2008
Researcher: Provided research support and co-wrote academic paper presented at the Conference on “War, Virtual War and Human Security” in Budapest, Hungary.
Intern- Arab Media Watch (AMW) - November 2007 - January 2008
Trainee: Transcribed television news programmes and took part in the formulation of an Arab Media Watch report on the coverage of Arab-related subjects in the British Media.
Intern- NATO Consultation, Command and Control Agency (NC3A) - August 2005
Project Intern: Worked in the office responsible for the Effects Based Operations (EBO) Project. Researched and compiled relevant materials for development of a generic scenario to test the integrity of the EBO concept assisting the Senior Scientist of the division.
Intern- Organisation for the Prohibition of Chemical Weapons (OPCW) - July- August 2004
Library Intern: Worked as the library assistant administering OPCW archives using the Library Management System (LMS) to verify bibliographic information in order to enter purchase orders and invoice information.
Aided in the annual inventory project and Library Articles Database Project.
Served as circulation desk operator providing information and support to library users.
King's College London: War Studies,BA (2:1)
History of Warfare,MA
MS Office Suite: proficient (received Excel Training)
Library Management System: proficient
InterAct Software: advanced
Internet Applications: including survey tools, Survey Monkey and Survey Gizmo
Documentum File Sharing Application: proficient
ESA Training Database (and evaluation tool 1.1.): proficient
Lotus Notes: advanced
French: basic written and spoken
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