Professional Services / Programme Manager with 20 years in technology development ranging from asset and resource management to GPS-based and location-intelligent applications. Clients across public and private sector in UK and Australian Fed/Central & Local Gov., Emergency Services and commercial sector clients including: BT; Vodafone; Siemens; IBM; Atlas Copco; RSA; EADS; CapGemini; UK Valuation Office; OSys; Queensland Police; Telstra; Melbourne Water.
· 10yrs professional-services and pre-sales technology practice management with P&L experience gained in a publicly owned environment delivering revenues IRO $5, EBIT IRO 35% managing geographically distributed teams of up to 50
· ISEB certified project manager (PRINCE) with many successful deliveries up to $2m
· Business process analysis and process improvement - proficient practitioner of Rational Unified Process methods for bus process analysis, requirements specification and use-case modeling
· 20yrs solutions design and development in location-intelligent, geospatial analysis and site selection, data quality and content management systems.
· Programme Management of open-source spatial platform solutions for local government and health
· Design and specification of spatial data inputs and analysis techniques for site-selection process for the Managing Radioactive Wastes Safely (MWRS) Programme, Nuclear Decommissioning Authority
· Project Management of vehicle tracking and exception reporting solution development
Led EMEA’s Technology Consulting practice with teams across Europe, the Middle East, India. Total revenue IRO $5m, HC 51. Multidisciplinary, engaged workforce, solutions focus, geographically dispersed integrated operation. Achievements in EMEA:
· Tech Consulting business growth from $3m to $5m, increased margins to over 30% from 15-20%.
· Geographical integration of UK, ES, EMD consulting teams, increased utilisation IRO 20%.
· Promoted usage of offshore team, management of ongoing team development
· Due diligence for successful Portrait Software acquisition by PB.
· Grew a successful Professional Services sales and delivery team around MapInfo’s location intelligence business offerings, successfully integrated acquired asset management offering.
· Took services revenues from US$1m to >US$4m, margins from <5% to >35%. Led an operational excellence initiative to define and execute a customer engagement process for solution delivery.
· Operated as Professional Services lead in APAC management team supporting the region’s business objectives at strategic and tactical levels. Conducted due diligence on two acquisitions.
Programme management of > £2m contract with Siemens AG and Vodafone Global.
· Relationship management to assist delivery of the LBS platform for Vodafone mobile operators.
· Efficiency improvement in delivery & product quality in Siemens-Vodafone LBS supply-chain.
· Technical design of MapInfo location-enabling API with Vodafone Global team.
· Handling technical relationship for sales through the alliance including core stack API to 3 Vodafone OpCos and of mobile mapping applications (launched at Cebit, 2003).
Improved processes for incepting and delivering custom development projects. Grew consulting revenues from £700k to over £1.5m (organic) and contribution from 10% to around 30%.
2011 NDALead Analyst & PM£12,500mMulti-Criteria Site Selection
2010 UK Valuation OfficeProject Director£1.4mRating Evaluation System
2010 OSysProject Director£500kAviation Data Quality Solution
2010 OSysR&D Director£1.5mAviation Electronic Flight Bag
2010 Local Authority, SaudiProject DirectorUS$1.2mMunicipality System
2009 Fire ControlProject Director£400kContingency System
2005 Queensland PolicePre-Sales/Project DirectorAU$650kIncident Mgt System
2004 VodafonePre-Sales/Project ManagerE650kConsumer Application
2003 SiemensPre-Sales/Project Manager>£1mCore Stack Platform
2002 Atlas CopcoPre-Sales/Project ManagerE1.1mSales Mapping Strategy
2001 Royal & Sun AlliancePre-Sales/Project Manager£275kNetwork Mgt System
2001BTPre-Sales/Project Manager£850kNetwork Records System
1999-2000 Technical Manager, English Heritage, Swindon & London, UK.Managed a £2m IT programme to build a national digital image archive and public portal (www.imagesofengland.org.uk) including procurement process.
1997-1999 Business Development Manager, Space and Defence, Anite Systems, Bristol, UK.Managed a series of R&D projects and alliance with British National Space Centre. Provided pre-sales project and quality management definition for Defence and Ground Segment bids.
1990-1997 Analyst/Consultant, Water Research Centre, Swindon & Medmenham, UK.Undertook many research projects in application of GIS to water and environment businesses including a number of national risk assessments, site selection processes and EC directorate initiatives. Developed GIS applications for internal modeling teams for environmental impact assessments. Administered corporate ESRI GIS platform across two sites. Key contributor to European Commission DGXII Danube Basin Programme - management of technology transfer to an international team including overseas experience in Romania, Hungary and Slovakia.
1983-1986 Production Assistant BBC, Lime Grove Studios, Shepherds Bush, London.
Work on: Panorama, Newsnight, The Money Programme, Question Time.
British Computing Society, ISEBConsultant in Project Management for IT (PRINCE)
Sun MicrosystemsSystem Administrator
Imperial College, LondonMSc Remote Sensing (Space & Ground segments)
Kings College, London BSc (hons) Human Environmental Science 2(i)
Shaftesbury Grammar School3 'A'-levels, 11 'O'-levels
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