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  • CV: Quality Manager for Development / Quality System Manager

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:23-08-2011
     Last Modified:23-08-2011 (02:06)
    Job information
     Current job:Quality Manager for Development / Quality System Manager
     Employment Term:Permanent
     Job location:Europe only
     Date available:within 2 months
     Industry:Civil Agencies/International Organizations, Satellite Manufacturers and Subcontractors, Satellite Operators, , , Launch Systems, Business Services
     KeywordsQuality Assurance for software and system design and development by defining and implementing quality plans which include quality gates and design reviews Experienced auditor Root-cause analysis, defect prevention and improvement techniques, such as: Is
    CV

    PERSONAL DATA

     

    Date of birth:

    09-09-1959

    Nationality:

    Portuguese

     

    LANGUAGE SKILLS

     

    Portuguese:

    Mother language

    English:

    Fluent

    Dutch:

    Fluent

    Italian:

    Fluent

    French:

    Fair

     

    WORK EXPERIENCE

     

    Dates (from –to):

    June 2006 – up to the present

    Name of employer:

     

    Cobra Automotive Technologies SpA

    Via Astico, 41

    21100 Varese

    Italy

    www.cobra-at.com

    Position held:

    Quality Manager for Design and Development  and Quality System Manager

     

    My function is Quality Manager for Design & Development and Quality System Manager. Within the scope of my function I have been appointed as project manager for some internal projects, such as the implementation of the ISO/IEC 15504 / SPiCE.

     

    Main responsibilities:

    As Quality Manager for Design & Development:

    ·         Definition and implementation of a framework for Quality Assurance based on the ISO 15504/SPiCE. This standard is identical to the SPiCE for SPACE and includes engineering, management and support processes. These processes are applied for new product development projects at system and software levels.

    ·         Review and continuous improvement of the development process and some supporting processes such as project management, configuration management, problem resolution and change management.  Some achievements of this project are:

    • New structured approach to define and analyze system and software requirements with a specific tool, establishing traceability at different levels such as between customer needs and system requirements.
    • Definition and implementation of a Configuration Management Process based on the requirements of the SPiCE process SUP.8 Configuration management, and the ECSS-M-40B Space project management – configuration management standard. The output work products of this project were: process, guidelines, template for a configuration management plan, and template for configuration status accounting report.
    • Definition and implementation of a Problem Resolution Management and Change Management processes, including the development of an application with Clear Quest.
    • Higher levels of reuse of previously developed software (including requirements, design, code and tests cases).
    • Reduction of problems (system and software defects) and earlier detection.

     

    ·         Planning and execution of internal SPiCE assessments at capability level 2, and planning and monitoring of improvement action plans. Support to external SPiCE assessments.

    ·         Definition of Quality Assurance Plans for new projects during the feasibility analysis, and support to the development teams during the full product and process development life-cycle.

    ·         Planning, execution and reporting of the results of the Quality Gates during the development life-cycle. These Quality Gates include: the APQP phases and SRR (system requirements review), PDR (preliminary design review), CDR (critical design review, QR (qualification review) and SYSQR (system qualification review).

    ·         Provide training about process approach and training about specific processes such as: feasibility, product development (which includes software development), quality assurance, configuration management, problem resolution management and change request management.

     

    As Quality System Manager:

    ·         Ensure that international standards and customer internal standards are respected, and that our Quality System is aligned and consistent with those requirements. The international standards implemented at Cobra are the following: ISO 9001, ISO/TS 16949, ISO 19011, ISO/IEC 15504 (SPiCE) and ISO WD 26262 Functional safety for automotive (on-going).

    ·         Planning and execution of internal ISO/TS 16949 audits. In 2010 I and my team have performed internal audits to the main office in Italy, covering all company processes, as well as to our office at Beijing.

    ·         Preparation and execution of the Quality Management System Review (twice a year) with the top management, where the results of the key performance indicators (KPI) are analyzed and new targets are defined.

    ·         Preparation and execution on suppliers’ audits using the VDA 6.3 standard. These audits have been mostly performed in Asia. In 2010 I have conducted the following suppliers’ audits:

    • Murata (digital electronic transducers)– Japan and Thailand
    • Nippon Ceramics (digital electronic transducers) – Philippines
    • Hyunbo (painting and EOL testing) – South Korea
    • Chengdu (analog transducers) - China

    ·         Monitoring of the status of NC (non-conformities) and participation in the creation of the 8-D reports and Ishikawa analysis. Follow-up of the implementation of preventive and corrective actions.

    ·         Participation in the FMEA teams, both at product and process level (DFMEA, PFMEA).

    ·         Implementation of workshops to help process owners improving their processes and defining new KPI (key performance indicators).

     

    WORK EXPERIENCE

     

    Dates (from –to):

    September  2004 – June 2006

    Name of employer:

     

    Critical Software S.A.

    Parque Industrial de Taveiro, Lote 48

    3045-504 Coimbra

    Portugal

    www.criticalsoftware.com

    Position held:

    Quality Manager and Head of the Quality Department

    Main responsibilities:

    ·         Perform a gap-analysis between the QMS (Quality Management System) as implemented at that time, and the requirements to be compliant with the following international standards:

    o   ECSS-Q-20 Space product assurance – quality assurance

    o   ECSS-Q-80 Space product assurance – software product assurance

    o   ECSS-M-03 Space project management - risk management

    o   ECSS-M-40 Space project management – configuration management

    o   ISO/IEC 15504 and SPiCE for SPACE

    o   ISO 12207 – Software Life Cycle Processes

    o   CMMI – Guidance to improve processes

    o   AS/EN 9100 Quality Management Systems – Aerospace – Requirements

    o   AS/EN 9006 Quality Management Systems – Aerospace – Requirements for Software

    o   NATO standard AQAP 2110 – NATO Quality Assurance Requirements for Design, Development and Production

    o   NATO standard AQAP 150 – NATO Quality Assurance Requirements for Software Development

     

    ·         Following the results of that gap-analysis I have managed the implementation of the above mentioned standards with the following results:

    o   September 2005: certification achieved for the AQAP 2110 and 150.

    o   March 2006: certification achieved for CMMI (capability maturity model integration) maturity level 3 for software and system engineering.

    o   April 2006: certification achieved for the AS/EN 9100 and 9006.

    o   Maintenance of the SPiCE for SPACE certification.

     

    ·         Definition of a configuration management strategy and environment aligned with the SPiCE for SPACE standard.

    ·         Planning and conduction of internal audits, including SPiCE (ISO/IEC 15504) and CMMI with a focus on process improvement.

    ·         Allocation as project manager to an external project in Madrid, with the purpose of setting up a Project Control Office to monitor the progress of an average of 20 IT projects. The chosen technique was the EVM (Earned Value Management), using metrics such as: planned value (PV), actual cost (AC) and earned value (EV), schedule variance (SV) and cost variance (CV).

    ·         Allocation as project manager to an external project in Lisbon, with the objective of setting up a framework to monitor and improve the levels of help and service desk. The approach chosen was to use concepts and best practices from ITIL (Information Technology Infrastructure Library).

     

    WORK EXPERIENCE

     

    Dates (from –to):

    September  1998 – October  2003

    Name of employer:

     

    Link Consulting

    Av. Duque de Ávila, 23
    1000-138 Lisboa

    Portugal

    www.link.pt

    Position held:

    Quality Manager and Head of the Quality Department

    Main responsibilities:

    ·         During my last year at this company, and once Link Consulting defined as a strategic goal the certification according to the standards ISO 9000 and OHSAS 18000, I was responsible for the Quality Assurance team and project leader of the implementation of a Quality Management System and a Security Management System.

    ·         Up to the end of 2002 my main responsibility was the management of a team of SAP functional and technical consultants during the implementation of SAP projects, as for example:

    §  Implementation of SAP at Portugal Telecom (Telecommunication company);

    §  Implementation of SAP-Retail at Moviflor (Retail company);

    §  Development of an interface between an SAP-Retail system and a Logistics

    §  Information system at Jerónimo Martins (Retail company);

    §  Implementation of SAP and SAP-IS at Axa Portugal (Insurance company);

    §  Development of an interface between an SAP system and a POS system at

    §  Optimus (Mobile Telecommunication company)

    §  Implementation of the Procurement functions through the integration of an SAP

    §  system with an electronic commerce platform for Novis (Telecommunication

    §  company).

     

    EDUCATION AND TRAINING

     

     

    Instituto Superior de Ciências da Saúde Sul

    Portugal  (University)

    The main subjects were:

    • Quality Management
    • Auditing
    • Process Improvement
    • KPI (key performance indicators)
    • 6 sigma

     

    The name of the diploma is:

    ·         In Portuguese: Diploma de pós-graduação do curso em Gestão da Qualidade.

    ·         In English: Diploma Post-graduation in Quality Management

    2005

    Stichting het national exameninstituut voor informatica. - Netherlands

     

    This vocational course was considered by the Ministry of Economics in Holland (Economische Zaken) to be equivalent to a HBO education. (HBO: Hogere Beroeps Opleiding), which means Higher Education.

     

    This course was module based, with each module taking 6 months or 1 year and representing a specific number of points. 

    In order to have the diploma, an average time of 4 years was considered.

     

    The main subjects were:

    • Information Science,
    • Databases,
    • System Analysis,
    • Programming,
    • Office Automation,
    • Information Analysis
    • Information Systems for .Decision Support

     

    The name of the diploma is:

    ·         In Dutch: Diploma Automatisering en Mechanisering van de Bestuurlijke Informatieverwerking Ambi.

    ·         In English: Full AMBI Diploma, (Higher Education Level in Computer Science).

    1993

     

     

     

    Cobra Automotive Technologies

    Italy

    Change Management

    2009

    ANFIA

    Italy

    ISO/TS 16949 Auditor

    2007

    Kugler Maag

    Germany

    Automotive SPiCE assessor

    2006

    SEI (Software Engineering Institute)

    USA

    CMMI SCAMPI appraisals training,

    2005

    People, Process & Performance, Ltd

    UK

    Introduction to CMMI training

    2005

    ESTEC - ESA (European Space Research and Technology Centre, European Space Agency - Netherlands

    Quality & Products Assurance

    2005

    ESTEC - ESA (European Space Research and Technology Centre, European Space Agency - Netherlands

    ECSS & Software Engineering Standards

    2005



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