Latest Space News
Mon, 19 Mar 2018 17:49:42 +0000
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Mon, 19 Mar 2018 10:39:02 +0000
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Sun, 18 Mar 2018 09:26:31 +0000
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Fri, 16 Mar 2018 20:56:55 +0000
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Fri, 16 Mar 2018 16:49:52 +0000
To prevent collisions in space, nations with advanced orbital monitoring abilities need to share data with each other. Russia, being skilled in space situational awareness (SSA), should be part of the global effort to protect the space environment, experts said March 15 at the Satellite 2018 conference here.
Fri, 16 Mar 2018 13:48:13 +0000
In its budget proposal for the coming year, the U.S. Air Force is trying to send the same message to foreign adversaries and critics at home: the service definitely is not underestimating threats the United States and its allies face in space.
Thu, 15 Mar 2018 23:57:04 +0000
Assistant Secretary of Defense Kenneth Rapuano: “The president is very interested in ensuring that the department is best organized and equipped to achieve our vital missions in space."
Thu, 15 Mar 2018 20:17:02 +0000
The hand-wringing continues at the Pentagon over how to respond to Chinese and Russian missile advances.
Thu, 15 Mar 2018 17:18:23 +0000
With a stopgap spending bill set to expire in just over a week, House and Senate appropriators are continuing to negotiate provisions of an omnibus bill, including funding levels for some NASA programs.
Thu, 15 Mar 2018 15:22:31 +0000
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Thu, 15 Mar 2018 12:52:06 +0000
The introduction of 5G services will bring users globally the ability to have true anytime, anywhere capabilities to support a myriad of user devices and applications never imagined.
Thu, 15 Mar 2018 11:17:36 +0000
The U.S. Senate confirmed Jeffrey DeWit as NASA's new chief financial officer March 14, completing an expedited process starkly different than the one for the agency's next leader.
Thu, 15 Mar 2018 03:13:13 +0000
United Launch Alliance plans to increase its activities in the commercial launch market using both the current Atlas and future Vulcan rockets, while acknowledging that the U.S. government will remain its major customer for the foreseeable future.
Thu, 15 Mar 2018 02:39:35 +0000
Satellite manufacturers say they are trying to protect their component suppliers from the drought of commercial telecom spacecraft that threatens to put such companies out of business.
Wed, 14 Mar 2018 23:34:12 +0000
House Armed Services Committee Chairman Mac Thornberry: "We will not relax our effort on space reforms. This topic is just too important.”
Wed, 14 Mar 2018 23:24:56 +0000
WASHINGTON — The Air Force on Wednesday awarded two major launch contracts to SpaceX and United Launch Alliance. Under the Evolved Expendable Launch Vehicle (EELV) program, SpaceX received a $290 million firm-fixed-price contract for three GPS 3 missions. ULA was awarded a $351 million firm-fixed-price deal for Air Force Space Command (AFSPC)-8 and AFSPC-12 satellites […]
Wed, 14 Mar 2018 17:32:25 +0000
Despite uncertainty about who will lead the agency after the end of April, NASA's current acting administrator says he expects little change in the agency's activities in the near future.
Wed, 14 Mar 2018 17:14:02 +0000
The downward trend of satellite capacity pricing, brought about largely by the increase in more powerful high-throughput satellites, has prices trending between 35 and 60 percent lower than where they were two years ago, according to Northern Sky Research.
Wed, 14 Mar 2018 15:06:37 +0000
“We can put a satellite phone in the hands of folks who don’t know how to use it and it won’t make a hill of beans difference,” said Ken Flowers, Iridium Communications vice president government.
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    Personal information
    Contact information
    Candidate Profile
     Date Submitted:16-02-2012
     Last Modified:16-02-2012 (03:29)
    Job information
     Current job:Customer Relations Specialist
     Employment Term:Either
     Job location:Own country
     Date available:immediately
     Industry:Civil Agencies/International Organizations, Satellite Manufacturers and Subcontractors, Satellite Operators, Business Services, Space Tourism
     KeywordsKey Account Management, Service Delivery, Service Assurance, Defence, Business Processes, Programme Management

    Professional Profile

    • A highly adaptable engineer who has shown a flair for business, delivering services on time and to budget to a highly demanding customer.

    • Enjoys working in a team, whether being a part of, or leading the team to deliver tangible results that meet, or where possible exceed expectations.

    • An analytical mind that can make intuitive leaps while capturing the critical details.

    • Good communications skills, both verbal and written, particularly when translating complex situations and technologies.

    • Keen to extend existing skills and learn new ones specifically, in strategic thinking.

    Strengths include:

    • Communicate and interact effectively with others at all levels.

    • Able to organise and effectively motivate people working in extended business areas within the company.

    • Strong background in sharing knowledge, leading to staff development and training.

    • Respond positively to challenge and handle changing situations efficiently.

    • Display initiative and resourcefulness in overcoming difficulties.


    Professional Development, Achievements and Skills

    • Key member of the team awarded the Chief of Defence Material Certificate of Commendation for the delivery of the WelComE Service in 2008 (UK MoD Award).

    • Paradigm Awards for Excellent performance – various.

    • Paradigm Management Development Programme.

    • Paradigm Key Account Management Training Programme.

    • Paradigm Customer Champions Programme.

    • Experienced in using IT packages such as Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Access, Microsoft Visio, Microsoft Project, SAP, Remedy, Mindjet MindManager, Photoshop & Paint Shop Pro.

    • First Aid at Work.


    Career History

    January 2012 – Present Career Break

    I made the decision to take a pause in my career when I moved to Luxembourg to get to know my new country and learn new skills. During this career break I have been learning to knit and crochet. I have also been training my dog and discovering the local area on foot and by bicycle.


    April 2002 – December 2011 Paradigm Services Ltd

    Posts Held:

    WelComE Service Support Manager / WelComE Deputy Account Manager - April 2008 – December 2011

    • Achievements in this role:

    • Created a team of people and developed their skills in presenting to large diverse audiences

    • Key member of the team awarded the Chief of Defence Material Certificate of Commendation for the delivery of the WelComE Service in 2008 (UK MoD Award).

    • Recognised by the customer as being their champion within my company.

    • Key Account Management functions including:

    • Manage the delivery of a collection of Welfare Communication services, through team working across the whole of the Paradigm Organisation.

    • Customer Experience Management and reporting.

    • Producing and Managing the documentation for the Welfare Service.

    • Manage the Customer Open Days, Service demonstrations, Pre-Deployment Briefs and other Awareness training programmes offered to the customer and user community.


    WelComE Service Planning Manager October 2006 – April 2008

    • Achievements in this role:

    • Project Manager for the introduction of a new Voicemail Service to allow families of Service personnel to leave private messages for personnel deployed on military operations for the UK MoD.

    • Developed and delivered training courses for military personnel responsible for the welfare of military personnel about to deploy on military operations for the UK MoD.

    • Implemented pre-deployment Briefings to personnel due to deploy on military operations for the UK MoD.

    • Re-designed a service (TextLink) to make it more flexible and responsive to the requirements of the UK MoD.

    • Delivery of mobile Welfare Communication services to the UK MoD.


    Secondment to UK MoD – Service Validation Officer February 2005 – October 2006

    • Support to MoD Management team for Customer Service Assurance and Commercial Services Assurance.

    • Facilitating Waiver/Deviation Management for Skynet 5 Satellite Communications Services.

    • Design Review Co-Ordination.

    • Managing the scheduling process.

    • Provide training support to improve industry awareness within MoD Team.


    SAP Portal Manager March 2003 – February 2005

    • Manage Content of Company Intranet Site. Lead in acceptance of SAP System for into the business.

    • Training Staff to use SAP Systems and after care.

    • Documentation of company processes within the Service Management and Operations Plan.

    • Manage the Risk Management Process.

    • Project Manage the development and implementation of a CRM tool, Remedy, for Company Customer Services.

    • Elected Member of the Company Joint Staff/Management Consultative Committee.


    Business Process Engineer – Graduate April 2002 – March 2003

    • Creation of documentation of processes and procedures.

    • Supporting the company’s achievement of the Transitional Operational Service Milestone leading to Paradigm taking control of the communication services from the UK MoD – recognised through bonus scheme for this work.

    • Provided support to enable the company to achieve ISO9001:2000 accreditation.

    • Member of the team tasked to design the Joint Staff/Management Consultative Committee.


    April 2001 – April 2002 Astrium Ltd

    Inmarsat 4 Payload Team Administrator

      • Organised the Payload Critical Design Review. Collating and producing the Data Pack and presentations for the Review Board for publication in Paper and CD ROM format – issued documents ahead of requirements.

      • Handling and Managing the documentation of the Inmarsat 4 Project on the Project network drive.

      • Any other Administration tasks required by the project.


    March 1999 – April 2001 Sumitomo Wiring Systems Europe Ltd

    Commercial Account Manager

      • Managing Customers Requirements.

      • Importing components for my customers in Europe and Africa from suppliers in Japan, the USA and within Europe.

      • Liaising with Customs, our Warehouses, and Forwarding Agents to ensure goods reach the customer at the best possible time in a cost effective manner.

      • Required to communicate to a basic business level in French or German with certain customers.


    November 1998 – February 1999 Mid-Counties Toyota Forklift Trucks

    Telesales Executive


    March 1998 – October 1998 Interlux Ltd

    Customer Services Co-Ordinator


    October 1997 – February 1998 SKF (UK) Ltd

    Telemarketing Assistant



    University Education:

    The Open University Business School (November 2002 – July 2006)

    • Professional Diploma in Management November 2004 – July 2006

    • Professional Certificate in Management November 2002 – October 2003


    University of Kent at Canterbury. (1994 – 1997)

    • Bachelor of Science in Physics with Space Science and Systems.


    Secondary Education:

    King Edward VI High School for Girls, Birmingham. (1987 – 1994)

    • A Level’s – Mathematics, Physics, Biology, General Studies.

    • GCSE’s – Mathematics, Physics, Biology, Chemistry, French, Geography, English, English Literature, Music, History.


    Vocational Qualifications

    • MIAS Qualified Mountain Bike Leader.

    • RYA Qualified Day Skipper.

    • First Aid at Work.


    Personal Details

    Driving Licence Full and Clean

    Health Good – fit and active; Non Smoker

    Languages English (Mother Tongue), French, Basic German, Basic Spanish

    Nationality British

    Date of Birth 28th October 1975

    Marital Status Married




    Mountain Biking, Sailing, Walking, Skiing, Music (Flute, Cello & Piano), Photography.



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