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  • CV: Technical Publications Project Manager

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:14-06-2012
     Last Modified:14-06-2012 (07:15)
    Job information
     Current job:Technical Publications Project Manager
     Employment Term:Permanent
     Job location:Own country
     Date available:>3months
     Industry:Civil Agencies/International Organizations
     Keywords15 years aerospace, 6 as a flightline mechanic, 14 as a technical publications professional and project manager. Excellent logistics coordination skills, technical degrees, customer oriented.
    CV

    Summary

     

     

    Experienced project manager and technical documentation professional.  Seven years of project management experience, seven years of technical writing and editing experience.  Customer oriented, quality-oriented, proven leader.  Secret security clearance.

     

     

     

    Work Experience

     

     

    9/2011 to Present

    Technical Publications Project Manager

    Unmanned Systems, Aerospace Systems, Northrop Grumman Corporation

    ·       Bid, budgeted, planned, and executed a technical publications program for a new, optionally-piloted air vehicle. Created an action plan and a work breakdown schedule (WBS). Hired and trained staff, set up the authoring and build environment. Set up an earned value management methodology and tracking system.

    ·       Coordinated with engineering departments for the acquisition of source data. Coordinated with Flight Test and Evaluation department for operator source data.

    ·       Delivering S1000D Issue 2.2 Interactive, Electronic, Technical Manuals, tablet-ready linked PDF files, and printed technical manuals using a single XML data source.

    ·       Deliverables include pilot operator’s manual, sensor operator’s manual, pilot’s checklist, ground control segment maintenance and operation manual, air vehicle maintenance and support equipment manual.

     

     

     

     

     

     

     

    7/2009 to 8/2011

    Product Coordinator, Team Lead and Subject Matter Expert

    Unmanned Systems, Aerospace Systems, Northrop Grumman Corporation

    ·       Directed and implemented software utilities and performed a revamp of an Interactive, Electronic, Technical Manual (IETM) build environment resulting in a 90% reduction in build errors and an increase in customer confidence.

    ·       Formalized and streamlined the IETM build processes for all Unmanned Systems (UMS) programs resulting in build process efficiency increase of 20% and an increase in customer satisfaction from faster turn-around times.

    ·       Implemented an Issues Tracking and Reporting system for all UMS programs. System allows analysis of most common failures, most common reporters of errors, and other training and decision-making data. Decreased user error reports by 60%; used tracking system data to define training opportunities.

     

    Duties:

    ·       Subject matter expert for all Unmanned Systems technical publications tools and processes.

    ·       Coordinate with customer and department leads to compile, build, test, and deliver Interactive, Electronic, Technical Manuals (IETMs) for UMS programs.

    ·       Manage, configure, and maintain the UMS content publishing processes, the build and authoring environments, Arbortext Editor and Astoria software programs, and customized tool suites.

    ·       Provide guidance and informal training to technical writers and their leads concerning UMS tools, software, and processes. Provide cost and effort projection data to decision makers.

     

    1/2006 through 6/2009

    Project Manager and Lead Technical Writer

    VTUAV and FCS Class IV UAV (Fire Scout) Programs, Northrop Grumman Corporation

    ·       Brought on board to manage Fire Scout technical documentation projects: Interactive, Electronic, Technical Manual (IETM)s, flight manuals, and job guides.

    ·       Hired personnel and put processes in place for VTUAV program; took the program from behind schedule to on track within six months.

    ·       Successfully managed and delivered the Navy’s first ASD Specification 1000D IETM, July 2009.

     

    Duties:

    ·       Tracked and reported Earned Value with accompanying charts and graphs.

    ·       Trained technical writing personnel for program requirements and proper tagging discipline.

    ·       Coordinated tabletop and physical validation and verification for all deliverables. Performed validation on several air vehicle systems. Developed accompanying database for tracking all efforts.

    ·       Edited and quality inspected all materials for compliance with specification, tagging accuracy, style, format, spelling and grammar.

    ·       Product management: Created the IETM build for all deliverables; troubleshot and resolved build errors.

    ·       Researched and authored data modules using Arbortext Editor and XML for electronic, electrical, mechanical, and structural air vehicle systems.

    ·       Implemented Controlled English into maintenance products for globalization.

     

    1/2004 through 12/2005

    Senior Technical Support Engineer I

     

    LPD 17 Program, Raytheon

    ·       Liaison to the engineering group: provided input from a logistics perspective during program meetings, which resulted in a reduction in technical publications rework.

     

    Duties:

    ·       Utilized AIMSS, Adobe Frame Maker and SGML to create ASD S1000D data modules for the Surface Search Radar (SSR) electronic system.

    ·       Validated SSR procedures aboard the ship on equipment. Performed peer editing of written content.

    ·       Trained Navy operators and maintenance personnel on utilization and fault isolation of the SSR system.

     

    12/2001 through 12/2003

    Program Manager

    Technical Documentation Programs, National Technologies Associates

     

    ·       Sales engineer: Won a $2 million Navy contract to develop wiring diagrams for C-2 Service Life Extension Program, North Island NAS, Coronado, CA.

     

    Duties:

    ·       Managed all technical communications projects for the San Diego branch. Worked on proposal teams. Planned, scheduled, and assigned work. Built teams to perform specialized tasks and adjusted resources on programs as necessary.

    ·       Led an 8-person team in the development of ASD S1000D job guides for a Northrop Grumman UAV (Global hawk). Authored MIL-STD-38784 and ASD S1000D technical manuals and data modules for Global Hawk job guides.

    ·       Built and led a 13-person team in the redraw and update of schematics and functional block diagrams for the C-2 SLEP rewire project.

                                                    Complete work history available upon request.

    Education

     

     

    1997

    A.A.S. Aviation Electronics Systems Technology

    Community College of the Air Force

    Present

    Pursuing B.S. Information Systems, estimated completion: 8/2012

    National University

    2006

    Raytheon Six Sigma Certification

     

    2006

    Certificate, Technical Management Information System (TDMIS)

    Naval Systems Data Support

    1996

    Airman Leadership School

    Graduated with honor:
    Commandant’s Award

    1991

    Communication and Navigation Systems Repair, Intermediate Level

    Keesler AFB, MS

    1991

    Basic Electronics Theory and Lab

    Keesler AFB, MS

     

     

     

    Military

     

     

    1990 - 1997

    Communication and Navigation Systems Journeyman, 5-level, C-5, C-141 primary.

    General Aircraft Repair (Crew Chief), 5-level, C-5, C-141 primary.

    United States Air Force, E-4,
    Honorable Discharge

     

     

     



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