Dear Hiring Coordinator,

As an experience Satellite Technology Manager with expertise in satellite fabrication, real-time operations, contract proposals & negotiations, and program control, I have a solid track record of leadership and success.  I have spent the majority of my career in the defense sector and telecommunications where the foundation of my professional career has been operations.

Achievements that highlight some of my career successes:

• Over 16 years of experience in DOD satellite operations
• Captured $400,000 contract add-on during 4^th year of 5 year Lockheed Space Test & Engineering Contract
• Orchestrated turnaround of telecom company by restructuring operations department - helped grow business from $18M to $34M in two years
• Realigned IT manufacturer partner alliances and go to market strategy - increased semi-annual revenues by $250,000
• Managed corporate wide CMS conversion from multiple front/back office systems to Oracle CRM
• Successful creation and development of entrepreneurial and Non-Profit business ventures   

I enjoyed great success in my 16 year career with Lockheed-Martin and Space Systems Loral and after developing several successful entrepreneurial ventures, I am seeking to return to my roots and the energized, performance driven environment that defines satellite operations teams. I feel confident I will make an immediate and positive contribution to your team.  If it appears that my qualifications meet your current needs, I would like to further discuss my background in a meeting with you.  Thank you for your time and consideration.  I look forward to your reply.

Sincerely,

SATELLITE OPERATIONS MANAGER / PROGRAM MANAGER

Operations and Program Manager with demonstrated results in large, mid-size and smaller companies.  Diverse skills in the areas of satellite fabrication, orbit raising, on-orbit command & control, contract proposals, budget development, P&L responsibility, revenue forecasting and variance management, developing work break-down structures and statements of work, controlling contract scope and negotiating changes, coaching a team to success.
 

Satellite Control Center Operations / Multi-Site Operations / Field Service Team Management / P&L Responsibility / Sales and Operations Leadership / Strategic Planning / Enterprise Project Management / Business Partnering / Contract Proposals / Change Management / Matrix Labor Utilization / Start-ups / Turnaround Management / B2B Products & Services

RELEVANT EXPERIENCE

MISSION OPERATIONS MANAGER/FLIGHT DIRECTOR – Space Systems/Loral

Responsible to the Satellite Program Manager for all mission operations essential to the fabrication, launch, orbital deployment, payload testing, and customer turnover of various communications satellites.  Directed all pre-flight planning and compatibility testing during bus assembly, developed the Mission Operations Plans and Communications Plans that directed all orbit raising activities, and managed the global TT&C networks utilized during all launch and early orbit operations for satellite programs such as Telesat, Echostar, Mabuhay, and LStar.  The Mission Operations Manager role began at contract proposal and extended through pre-fab planning stage.  Role transitioned to Flight Director beginning at initial bus assembly and extending through on-orbit payload testing and customer turnover.

OPERATIONS CONTROLLER – Lockheed Martin

Over 16 years experience in satellite Telemetry, Tracking, & Command Control for the DOD at Onizuka Air Force Base, Sunnyvale, CA.  As Operations Controller for such programs as DMSP, GPS, DSP, and numerous low orbit, medium orbit, and Geostationary satellite programs, directed all launch, deployment, and station-keeping TT&C functions in support of Mission Control Centers for various DOD satellite programs. 

PROGRAM MANAGER – LOCKHEED MARTIN

As Program Manager for $1.6 Million Space Test & Engineering Contract I negotiated and captured contract expansions valued over $400,000 during fourth year of five-year contract. Presented alternate solution for an extensive Air Force command system replacement - resulted in a government savings of $200,000. Managed this time & material LOE engineering services program through challenge of contract closure.  Maximized revenue through extensive use of matrix staffing support.
 

ENTREPRENEURIAL EXPERIENCE

IRONHEAD LACROSSE, INC., Small Business Owner, July 2009 - Present

• Founder & President - Negotiated a partnership agreement with Cabernet Indoor Sports whereby Cabernet is the venue and all lacrosse specific activities are developed and managed through Ironhead Lacrosse.  Built a youth and high school indoor lacrosse league for boys and girls with an initial membership of nearly 200 players and launched our inaugural fall league in September 2009.
• Developed a unique form of Lacrosse Specific Circuit Training wherebysmall groups of players execute a large variety of physical rudiments in a highly repetitive manner.  The company has realized tremendous initial success and is a viable, profitable business driving annual revenue over $100,000 within first two years of operation.  Expected growth for league membership through 2012 is 300-500 players with total revenue near $150,000.

ADDITIONAL WORK HISTORY/ACHIEVEMENTS/SKILLS

SR. OPERATIONS MANAGER – EXPANETS
Orchestrated turnaround of telecommunications company operations department by strategically redefining the objectives of the implementation and services organization

·        Developed & deployed a resource management process that reversed idle resources and increased productivity by 40%

·        Decreased outsourced contractor expense by $635,000

·        Emphasized profit assurance through accurate margin analysis and instituted strict cost management procedures that enabled Project Managers to increase profits by 10-30% per project

·        Increased business unit fiscal year EBITDA by 11%.  Identified significant unclaimed manufacturer rebates.  Documented and validated claims with manufacturer to capture $375,000 in unclaimed rebates towards $34M total revenue

·        Returned government contract to profitability and reversed declining client satisfaction.  Credited with assisting capture of $600,000 maintenance contract

Program Manager – ALLIED TELESIS

Responsible for the conception, design, and execution of Allied Telesis Alliance Partner Program.  Performed a business analysis, presented findings to C-Level executive leadership, and gained confidence and endorsement to proceed with program rollout

·        Focused on select business partners that were customer facing in their day-to-day operations and affected an increase of $250k in North American revenues and 10% growth in the reseller channel network. 

·        Leveraged renewed, significant alliances to find and capture new business in the complex solutions-based networking infrastructure arena

·        Streamlined communications partners, strengthened existing relationships through incentives, and aggressively grew the VAR/System Integrator indirect channel base over 300%

·        The distribution channel continues to be highly effective in managing commodity based business where incremental growth in sales out POS has manifested directly from the ATAP Program

PROGRAM MANAGER - ROBERT HALF INTERNATIONAL

Identified, prioritized, and drove program initiatives and process development in support of national Background Check Operations.  Created and installed key processes for managing over 7000 background checks per month.

• Established Background Check Vendor Contracting Process for Strategic Accounts.  Integrated cross-functional efforts of client contracts, legal, data setup, and background checks teams into a linear vendor engagement process.  Eliminated inefficiencies associated with silo processes and improved timeline for contract establishment and systems readiness by 50% 
• Initiated Configuration Control Board to manage preferred vendor platform changes and technology enhancements.  The CCB is comprised of key field operations and corporate stakeholders.  The Board reviews change requests, validates business drivers, assigns priorities, coordinates cost approvals, and facilitates rollout of all system changes.
• Defined Roles and Responsibilities for the Background Checks team by creating detailed work breakdown structures for specific position responsibilities.  The document also acts as a guideline for the assignment of projects and tasks and outlines methods for the equitable distribution of work.

COMMUNITY & PERSONAL ACHIEVEMENTS

LIVERMORE PHANTOM LACROSSE – Founder & President

·        Founder of Non-Profit Public Benefit 501(c) 3.  Launched in 2005 in successful effort to bring youth lacrosse to the community. Formulated business plan, budgets, and filed all incorporation documents including Articles of Incorporation and Bylaws.  Petitioned and attained tax-exempt status from State and Federal government.  Gathered community support, formed Board of Directors, and launched venture by marketing the program in many public and private venues.  The organization seeks to promote the physical and mental growth of young athletes by providing a positive environment to discover and develop personal and team goals and to guide their participation in competitive Northern California Lacrosse League play.  This non-profit continues to flourish and enrich the lives of hundreds of families in the tri-valley area.

CAREER OVERVIEW / ENTREPRENEURIAL & FORTUNE 500 EXPERIENCE

Ironhead Lacrosse, Inc. – Founder & President – Jul 2009 – Present

Livermore Phantom Lacrosse, Non-Profit – April 2005 - Present

Robert Half International – Program Manager – Sept 2011 – July 2012

Allied Telesis – ProgramManager Jun 2008 – July 2009

Pyped Securities Trading – Sole Proprietor 2006 - 2008

Avaya/Expanets– Sr. Operations Manager 1998 – 2006

Ford Aerospace/Loral/Lockheed-Martin– Satellite Ops/Flight Director/Program Manager 1982 - 1998

US Air Force – Instrumentation Technician 1978 - 1982

EDUCATION

AS Electronic Technology – Community College of the Air Force - 1982

University of Phoenix – Business Information Systems

Telecommunications Industry Association, CCNT – Certification Converged Network Technologies