· Lean Six Sigma Certified Greenbelt, George Group, 2008
o PM Flow Plan Initiative resulting in 80% reduction in rework for Crane Shop
o Share Drive Initiative resulting in a reduction of over 45GBs of space
o Project Manager for Enterprise Software Implementation (EAM)
· SAP Xcelsius Business Objects Dashboard Design
· Provide assistance in IT training and support to ensure completion of work orders in a mobile environment for technicians in the field
· Website design, organization, building and publishing of departmental websites
· Manage IT Asset Management source allocation and planning
· Manage IT aspects of personnel moves to minimize impact to division
§ Oracle Certified Database Admin Certification Aug 12 -present
§ Masters in Info Systems Mgmt and concentration in Network Security Jan 09 – Apr 11
§ Bachelor of Arts in Organizational Mgmt with a minor in Marketing 2001
§ Basic & Intermediate Comp TIA A+ Certification courses completed 2009
Software:Microsoft Word, Excel, PowerPoint, Project, Visio, Outlook, Enterprise Asset Management 8.5 (EAM), SQL 2008 & 2005 and Maximo 4.1.1 & 9.2.2, SAP Business Objects Dashboard Design – Business Objective Xcelsius Engage, Dreamweaver CS4, Minitab.
Operating Systems:Windows 2003/2007
Contracted by DNC Parks & Resorts, Kennedy Space Center, Fl., as Project Manager for Enterprise Software Implementation and Database Administrator May 11 to present
· Administer user accounts and file access control mechanisms
· Configure and administer email messenger services
· Administer and create system and user processes
· Configure and administer system security
· Design, plan, and schedule software and hardware installations
· Prepare written and oral reports for NASA customer along with weekly updates
· Develop scripting solutions as needed to customize and optimize the product
· Perform routine equipment checks and preventative maintenance
· Documentation of system changes, system performance evaluations and new and recurring system test and acceptance
· Monitor database performance, usage, growth, and error logs- recommend/take action as needed.
· Report/Analyze work order management for shops
· Work as a liaison with the vendor representing DNC. Assess current operations and report on processes in place.
Contracted by DNC Parks & Resorts, Kennedy Space Center, Fl., as Project Manager for Enterprise Software Implementation and Database Administrator (con’t)
· Provide necessary changes to processes to initiate the processes for upgrade.
· Learn aspects of new system and implement processes into place that will deliver system to end users. Train users.
· Develop a training program for new implementation and training employees in and out of the field. Produce a “leave behind” reference document.
United Space Alliance, Kennedy Space Center, Fl. Oct 03 to Apr 11
Lean Six Sigma Greenbelt
· Establish, coordinate and provide leadership of process improvements using Lean Six Sigma and Project Management methodologies, effectively coordinate with stakeholders and project teams to provide practical solutions.
· Identified process improvements and enhanced operational response of Share Drive Management by analyzing usage and developing a dashboard to evaluate storage capabilities, size and usage of the Share Drive. Reduction of over 45GB of space.
· Effectively communicate with all levels of management to maintain relationships and cooperation in pursuing organizational goals. Ability to influence, negotiate and resolve conflicts to reach consensus around common goals.
· Created a Preventative Maintenance Flow Plan Initiative resulting in an 80% reduction in rework for the Crane Shop. This improved scheduling, reduced risk of omitted work orders, improved manpower management by grouping common work, tools, and locations.
IT Specialist/SAP Business Objects Dashboard Design/Website design Dec 08 – Apr 11
· Educate and instruct users with technical support for troubleshooting tablet use and all aspects of computer hardware and software. Conduct testing of system enhancements, modifications, application updates, and software upgrades to ensure the needs of the technicians in the field are met and minimize downtime.
· Create and update Xcelsius dynamic dashboard charts and graphics from external data sources such as SQL queries and Excel to display information for management review. Publish dashboards on internal web sites using Flash design, organize, build and maintain published departmental websites.
Performance Maintenance Administrative Tech Oct 05 – Dec 08
· Work order management, performance maintenance, job plans, condition monitoring, and scheduling documentation. Create reports using SQL to analyze data and determine maintenance and key performance indicators.
· Analyze and prepare monthly Preventative Maintenance Metrics (PMS) charts for directorate to obtain justifications or strategy for metrics out of specifications.
· Maintenance of the system included the creating/generating/canceling or deferring of work orders, job plans, and equipment records,
Presently hold a Homeland Security Presidential Directive-12 Confidential Security Clearance
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