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CV: Technical Manager
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Date Submitted: Last Modified: Current job: Employment Term: Job location: Date available: Industry: Keywords|
Nationality : Mauritian Male Date of Birth 12th March 1980 Married |
Position as at 28/02/2012:
> Technical Manager
SATELLITE AIR TIME LTD – Specialist in Satellite Communication worldwide with offices in Mauritius, Madagascar, France and partners around the world
Work experience:
2003 – 2011
SATELLITE AIR TIME GROUP: Satellite Air Time Ltd (Mauritius), Viaspace Madagascar, Sixth Ocean Ltd, Viaspace Mauritius, Agence Viaspace France, Breizhium France
Role:
> Responsible and accountable for technical support with the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
> Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
> Define and initiate projects, assign cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the project
> Maintain continuous alignment of our scope with strategic business objectives, and see for recommendations to enhance effectiveness toward the business result or strategic intent.
> Coach, mentor and lead personnel within a technical team environment.
> Lecturing at courses and seminars
> Present periodic dashboard reports on the current status, future opportunities and client issues.
> Manage client engagement services and solution implementations
> Provide business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.
> Foster customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
> Maintain the customer’s existing revenue spend and strategically upsell additional products and services.
> Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
> Manage transition of client from solutions implementation to client Support
> Coordinating with corresponding key departments for satisfactory customer order deliveries and third party vendors.
Project implementations / developments:
§ Coastal Surveillance based on satellite systems for transferring radar images to control room involving data from 3 different remote locations round the world. Working jointly with Indian consortium on software side
§ Security based project for customers operating in high risk zones: Africa and Middle East. SAT equipped vehicles for tracking and alert configuration.
§ Secure financial solution for banks involving POS and ATM transactions as well as complete agency connectivity via SAT system
§ Maritime security project for small vessels with primary non SOLAS distress and secondary private distress
§ Tracking solution via satellite mobile phones / fixed maritime SAT systems through secure web tracking portal
Built relationship:
§ Fisheries Monitoring Centre of Madagascar
§ SeychellesFishing Authority
§ Fisheries Monitoring Centre of Mauritania
§ Fisheries Monitoring Centre Mauritius
§ Fisheries Monitoring Centre Namibia
§ Indian OceanCommission
§ European Commission
§ Shipping Companies Worldwide
§ Distribution Partners - worldwide
§ National Coast Guard Mauritius
§ Banks and banking applications for specific SAT projects
§ Partners for Value Added Solutions
§ NGOs
§ Mauritius Oceanography Institute
§ Mauritiusmeteorological station
§ Helicopter squadron – Mauritius
§ Shipping Authorities
Acquired knowledge:
> Competence in GMDSS, LRIT and SSAS system integration and configuration with SOLAS regulations and COSPAS SARTSAT
> Fish catch / Electronic logbook trained
> Fully versed with INMARSAT, IRIDIUM, THURAYA and GLOBALSTAR systems / Land and Maritime installations
> Safety and compliant equipment
> Fully versed with Vizada Solutions and products
> Fully versed with Stratos solutions and products.
> Knowledge about different other DPs, Telecom Italia, 7-11, Evosat, Singtel
> Project development and implementation with Inmarsat concerned people (Management and Technical)
- GSPS Tracking
- Fleetbroadband Tracking
- Radar surveillance system with SAT terminals
Awards:
2010
> Certification awarded for successfully completed Technical and Commercial training as a certified elite partner from Vizada – completed in Mauritius
2009
> Awarded for accreditation programme by INMARSAT for course and exams – completed in Dubai - ASAP
2005
> Implementation of VMS system in Mauritius – from tender awarded for hardware installation for Fisheries – Done in Mauritius
2004
> Awarded for training programme on SAT system – Done in Cape Town
Languages:
Spoken and written languages:
> English
> French
> Creole
> Hindi
Others:
> Certified VSAT installer from GVF
> IT professional with recognition from University of Manchester
> Cisco Certified Network Associate
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