Latest Space News
Sun, 22 Jul 2018 09:46:50 +0000
Boeing and Northrop Grumman submitted "trade studies” to help the Air Force draft GBSD program requirements. SpaceNews.com
Sun, 22 Jul 2018 07:29:48 +0000
SpaceX launched the first of two missions planned for this week on Sunday, July 22, lofting the Telstar 19 Vantage telecom satellite for Telesat using a Falcon 9 rocket. SpaceNews.com
Fri, 20 Jul 2018 23:09:05 +0000
Russian President Vladimir Putin called on Roscosmos to meet deadlines for the nation’s future Angara, Soyuz-5 and “super-heavy class” rockets while fixing quality-control issues that have dogged Russian spacecraft and launch vehicles in recent years. SpaceNews.com
Fri, 20 Jul 2018 16:34:56 +0000
Despite missing out in a U.K. government competition, early-stage launch vehicle developers in the country remain optimistic about their prospects and ability to win future government support. SpaceNews.com
Fri, 20 Jul 2018 06:09:59 +0000
A week after the White House announced its intent to nominate a Senate aide to the post of NASA deputy administrator, reaction remains muted, but some supporters say his Senate experience will be an asset at the agency. SpaceNews.com
Thu, 19 Jul 2018 22:15:36 +0000
U.S. satellite manufacturers say they need Ex-Im Bank to have a level playing field with foreign competition. The bank currently lacks enough board members for a quorum, making large satellites, and any other deals over $10 million, bigger than what Ex-Im can finance. SpaceNews.com
Thu, 19 Jul 2018 20:35:16 +0000
For the last several years, aerospace companies have been examining ways to use additive manufacturing, or 3D printing, to aid the production of rocket engines. SpaceNews.com
Thu, 19 Jul 2018 15:30:02 +0000
The British government announced July 19 a new effort to help space companies in the country win business outside of Europe amid concerns about the effects Brexit will have on the industry. SpaceNews.com
Thu, 19 Jul 2018 14:06:55 +0000
To receive FIRST UP Satcom, a weekly SpaceNews newsletter for satellite and telecom professionals, sign up here. SpaceNews.com
Wed, 18 Jul 2018 23:09:46 +0000
With about $40 million in hand and an agreement to use a new launch site, British small launch vehicle startup Orbex argues that it’s joined the small group of companies in this sector of the industry that should be taken seriously. SpaceNews.com
Wed, 18 Jul 2018 18:45:22 +0000
Earth observation startup Planet laid off dozens of employees July 13. The move affected less than ten percent of the firm's workforce, a company spokesperson said. SpaceNews.com
Wed, 18 Jul 2018 16:23:07 +0000
Blue Origin conducted a successful test flight of its New Shepard suborbital vehicle July 18 that demonstrated its crew capsule escape system. SpaceNews.com
Wed, 18 Jul 2018 15:00:23 +0000
Maxar announced a $1.3 million deal with the UK Space Agency to develop space robotics technology in the United Kingdom. SpaceNews.com
Wed, 18 Jul 2018 14:37:02 +0000
Trump administration officials are at the Farnborough Airshow in the United Kingdom this week on a mission to sell American aerospace and weapons. SpaceNews.com
Wed, 18 Jul 2018 14:17:49 +0000
As Astrobotic prepares to compete for NASA lunar payload delivery contracts, the company has signed an agreement with Dynetics for the last major component of its lunar lander. SpaceNews.com
Tue, 17 Jul 2018 20:50:51 +0000
NASA Administrator Jim Bridenstine said July 17 that he’s had good discussions with European officials about potential cooperation on NASA’s plans to return to the moon. SpaceNews.com
Tue, 17 Jul 2018 20:16:24 +0000
Lockheed VP: “As the UK develops its space industry further, I think you’ll see bigger economics from the mini-satellites and the value they create from data." SpaceNews.com
Tue, 17 Jul 2018 16:20:46 +0000
While Lockheed Martin continues to suggest it will use Rocket Lab’s Electron rocket at a Scottish launch site announced at the beginning of this week, company officials said July 17 they have yet to formally select a vehicle to fly at the site. SpaceNews.com
Tue, 17 Jul 2018 00:28:34 +0000
Maxar Technologies on July 16 purchased Neptec, a Canadian company with robotic expertise deemed useful for in-space activities like satellite servicing and building space stations. SpaceNews.com
Mon, 16 Jul 2018 19:27:06 +0000
A solid rocket booster designed for both the Ariane 6 and Vega C next-generation launchers completed a successful test firing Monday, clearing a hurdle for the maiden flights of both vehicles. SpaceNews.com
More space news...
18710 cvs - 887 jobs

LOOKING FOR A JOB?

  • HOME
  • POST YOUR CV
  • JOB SEARCH
  • LOOKING FOR STAFF?

  • HOME
  • REGISTER
  • CV SEARCH
  • POST JOBS
  • CV: Global Business Development and Operations Executive

    Printer Friendly


    << BACK

    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:20-02-2013
     Last Modified:20-02-2013 (07:20)
    Job information
     Current job:Global Business Development and Operations Executive
     Employment Term:Permanent
     Job location:Own country
     Date available:immediately
     Industry:Satellite Manufacturers and Subcontractors, Satellite Operators, ,
     KeywordsBusiness Development, Defense and Intelligence, MOD,
    CV

    GLOBAL BUSINESS DEVELOPMENT AND OPERATIONS EXECUTIVE

     

    Accomplished Global Business Development, Operations, and Customer Relations executive with more than 20 years of experience using exceptional communication and leadership skills to build and maintain positive customer relations with existing and new customer base.  Visionary Leader skilled in repositioning assets for profitable growth through alternate uses and foreign markets.   Keen ability to work with Defense, Military, and International customers to understand business problems and develop effective technical and operational solutions.  Extensive International Experience, Capture Management and Planning, Return on Investment Analysis and Development and Funding of new Large Scale Programs and Projects.  R&D-Concept-To-Execution Driver with a focus on combining Tactical and Strategic development of Markets and Programs to improve short and long term P&L.  Solid experience in budgeting, planning, implementing, and executing complex Aerospace solutions and communicating the value of those business strategies to C-Level, and Top Ranking Customers and internal teams. Ability to quickly pick up languages and cultural cues and familiar with CONUS, Asian, Middle East, European, Indian and South American business practices. TS/SCI Clearance.

     

     

     

    CORE COMPETENCIES

     

    ·  New Business Development and Pursuit

    ·  Complex Aerospace Systems and Solutions Development and Funding

    ·  Order Forecasting and Management

    ·  Expert Builder of Customer Rapport

    ·  ROI Analysis and Strategy

    ·  Proposal / Contract Management and Budgeting

    ·  Marketing Management Planning (MMP) and Go-To-Market Strategy Development

    ·  Strong presentation and Communications Skills

    ·  US and Foreign Gov't (EMEA) Experience

    ·  Product Focused R&D

    ·  Account Expansion Expert with over 200 customers in 63 countries

    ·  Strategic International Business Development

    ·  Sales and Marketing

    ·  Alternate Use Product Development

    ·  Large Project Oversight

    ·  Aerospace Product Design and Development

    ·  ITAR  / EAR Compliance

    ·  CMAP Expert

     

     

    CAREER MILESTONES

     

    §  Developed and Led Global Program and Operations for new line of satellite services supporting over 200 customers globally growing accounts from $30M to $78M per year (DigitalGlobe Inc.)

    §  Led Technical / Operational M&A team for AT&T in acquisition of TCI (TCI/AT&T Broadband)

    §  More than doubled customer satisfaction, while reducing costs of a global service delivery team (GHX)

    §  Founder and Managing Partner of BTT Solutions Inc. Specializing in Technical / Operational Consulting to Government and Telecommunications Industries (2001-2007)

    §  Built successful new technical consulting business unit resulting in $22M first year revenue  (Nortel Networks)

    §  Developed and Established successful new revenue streams for a SaaS Company (GHX)

     

     

     

     

    CAREER PATH

     

    DIGITALGLOBE INC. - LONGMONT, CO ………………………………………… 2008 – 2012

    A global satellite imagery company providing imagery and analysis to corporate, government and private industries. $600M Annual Revenue

     

    SR. DIRECTOR, OPERATIONS & BUSINESS DEVELOPMENT – DEFENSE AND INTELLIGENCE   

    DirectReports: 13 – (Foreign Account Management, USG Special Projects Design and Management, Satellite Ground System HW/SW Engineering, Business Intelligence, Global Customer Care).  Total Span of Control:  67, geographically dispersed; Budget: $8.5M

     

    Led global Ground System Design, Operations, Account / Project Management, Tiered Support and Customer Care teams focused on delivery of satellite access time to Domestic and International defense and intelligence customers (DAP Program). I was recruited into the corporation to develop technical design, support and operational teams and strategy to support over 200 customers located globally.  Designed and turned up 8 Direct Access Satellite Customers globally, including dish/ground systems, product processors, collection planning systems, and secured network and OGC web delivery platform solutions.  Managed ITAR issues associated with contracts as well as import/export regulations.

     

     

    §  Deployed first remote ground station in Tokyo for commercial access to orbital assets, and reduced initial operational incident rates from nearly 30% to less than 1% in six months

    §  Turned up 24/7/365 Technical and Operational Support team to support International DAP customer base

    §  Increased Sales of International DAP program by 50% over 4 years

    §  Led team that Developed and Architected Web Enabled OGC compliant WMS/Google platform solution for USG resulting in $40M/yr in annual revenue (RDOG – Rapid Dissemination Of Geo-intelligence)

    §  Customers in: South East Asia, Middle East, North Africa, India, Australia, Europe and US

    §  Developed Technology Mentoring program to expose engineers/developers to various aspects of the Satellite Imagery Business to foster growth and understanding and develop new intellectual capital.

     

     

    GHX - LOUISVILLE, CO ……………………………… 2007 – 2008

    A global Technology company streamlining supply chain workflows & management and providing software as a service. $1B Annual Revenue

     

    DIRECTOR, TECHNICAL OPERATIONS, BUSINESS DEVELOPMENT AND CUSTOMER CARE

    Direct Reports: 8 – (Customer Care, Account Management, Tier 1&2 Technical Support, Systems Engineering, Business Intelligence, Operations)

    Total Span of Control: 52; Budget: $7M

     

    Recruited to lead the design and build of a Global service delivery, customer care and operations management team to address unprecedented growth in the company’s history.  Turned around the “cost center” model of the operational support team by creating subscription-based tiered support model, designing automated / mechanized self-service web platforms for customers, and transforming the cost center into a new revenue stream for the company.  Successfully restructured the technical operations in 9 months resulting in:

     

    §  Reduced transaction failure rates by 70% through web-enabled automation and mechanization solution

    §  Increased Customer Satisfaction (NPS improvement by 40%) and customer renewal rate by 15% YOY

    §  Designed and Architected HIPPA compliant network architecture to serve secured customer networks

    §  Led the team from less than 3% to over 55% first contact resolution on customer impacting incidents

    §  Partnered with key suppliers to streamline operations and automate/mechanize workflows

     

     

    BTT SOLUTIONS INC.  – BOULDER/DENVER, CO ……………………………………… 2001 – 2007

    A privately held consulting firm specializing in Organizational Development and Operational Effectiveness to government and technology-based industries. $4M Annual Revenue

     

    FOUNDER || MANAGING PARTNER

    Direct Reports: 26 – (All management, SME and Sys/Dev, Engineering Consultants); Total Span of Control:  32; Budget: $4M.

     

    Founded and served as CFO/COO of the corporation.  As managing partner of the company, I led the corporation through SBA 8a certification, GSA Schedule acceptance, FAR contracts, managed all financial transactions, developed strategic business plan, negotiated contracts, managed client relationships and developed marketing plans.  In the course of six years, the company grew from two FTEs to over 30, with $4M in annual revenue and a diversified customer base. 

     

    §  SBA 8a / GSA Schedule First time acceptance

    §  Successful negotiation and development of US Government and Private/Public Corp contracts  

    §  CLIENT WORK - LEVEL 3: Reduced order cycle time from months to hours by automating order entry / processing

    §  CLIENT WORK - ARMY CORPS OF ENGINEERS: Streamlined cross functional communications and coordination processes with other agencies in emergency response situations

     

     

     

    NORTEL NETWORKS  – BOULDER, CO / DALLAS, TX …………………………………2000 – 2001

    Multinational Corporation offering broad spectrum of telecommunications hardware, software and professional services to major Telecommunications companies including Annual revenues of $4 billion.

     

    DIRECTOR || SR. ADVISOR

    Direct Reports: 13 (Sys/Dev, Network Engineering, Ops Processes); Spanof Control:  13;   Budget: $60M

     

    Recruited into the company as a subject matter expert in telecom technology and joint ventures / M&A operational activities and was given the lead on a JV project between Nortel Networks, Kiewit Construction, Corning Fiber and Level 3 Communications.  Project was the installation of a value added, trans-Atlantic fiber optic network spanning the US, EU and parts of North Africa. Was promoted to Director of Operations to develop operational methodology on joint venture project into technical solution for consulting practice within Nortel.  

     

    §  Led team that architected and developed the network/systems solution for JV Project, which completed ahead of schedule by almost 6 months and on budget

    §  Produce end-to-end intellectual capital including analysis tools, standard processes, systems architecture and data formats

    §  Consulting practice earned $12M/month in recurring revenue

    BUSINESSEDGE SOLUTIONS – BOULDER, CO / NEWARK, NJ ………………………………1999 to 2000

    A boutique consulting firm start-up with entrée’s into the telecommunications and public utilities industries, specializing in companies seeking to enter the newly deregulated telecommunications business. First year Revenue of approx. $20M

     

    SENIOR CONSULTANT

    Direct Reports: 12 System Design, Architecture, and Network Consultants:  Budget: $2M

     

    Responsible for program management, IT/enterprise integration, business process reengineering, and requirements consulting.  Directed teams in launching three start-up companies serving niche markets; activities included developing of business case models and operational practices, enterprise architectures, and financial models. Engagements included:

     

    §  Launched three startup CLECs in the space of one year, each with specialized domains and verticals and with 100% first-time customer acceptance

    §  Responsible for teams developing Engineering specifications, Operational Procedures and Systems Development

     

     

    AT&T BROADBAND (FORMERLY TCI TELECOM) – DENVER, CO……………………………1997 to 1999

    TCI was the largest cable television company in the United States, as well as a pioneering provider of phone service over a cable network, prior to acquisition by AT&T.  After merger, the new organization supported all of AT&T’s telecommunications services generating a combined $3 billion in annual revenues.

     

    DIRECTOR OF CUSTOMER CARE AND OPERATIONS

    Direct Reports: 17 (Account Management, Customer Care, Tier 1&2 Support); Total Span: 165 employees (including outsourced call center)

     

    I was recruited into TCI as a subject matter expert in Telecommunications Technology and Operations and was tapped to lead the start-up operations team deploying voice services over TCI cable television infrastructure.  Led the team of back office operations, including Customer Care, Business Account Management, Design, Installation, and Support for voice services.  Under my leadership the customer base grew from less than 400 trial customers is a select market to over 25,000 customers in four markets across the US.  When AT&T purchased the TCI Telecom, I led the M&A team from an operations perspective, merging the two organizations, leveraging assets from both entities, and removing overlap. 

     

    §  Scaled operations from market trial to a four city deployment in less than two years

    §  Directed team in post-merger enterprise consolidation that reduced OPEX and leveraged embedded technologies in both companies to increase customer satisfaction 4X while reducing operating costs by 27%

    §  Represented organization in industry forums including USTA, OBF, ATIS, and CLEC working groups

     

     

    US WEST COMMUNICATIONS - DENVER, CO……………………………………………………1989 – 1997

    Multinational telecommunications corporation with the largest footprint of any telecom in the United States.  Offered residential and business services.  Annual earnings approximately $1.2 billion.

     

    DIRECTOR EXECUTIVE STAFF

    Direct Reports: 39 (Planners and Engineers); $218M Annual Capital Network Budget

    Served as Program Director and lead for Network Analysis, Operations and Processes.  Responsible for developing new processes and best in class methodologies for network operations and engineering.  Prior to that I led team of tactical planners and engineers and oversaw annual capital budget of $218 million for all projects in the state of Oregon.

     

    §  Directed program to establish business strategy based on data mining and strategic operational development that delivered $19 million cost savings to the company; achieved commendation for the successful strategy

    §  Presented work at the Fielding Institute’s international conference on Operations and Metrics, Ontario, Canada.

     

     

     

    Education and Certifications and Awards

     

    BS, Engineering and Physics, University of Colorado, Boulder, CO - 1991

    Certificate, Project Management, University of Denver – 1995

    Numerous College Level Courses Covering: Finance, Accounting, and Management

     

    * Author: “A Practical Guide to Organizational Development and Operational Effectiveness”

    Greyhound Publishing – 2003

     

     * Letters of Commendation from the International Atomic Energy Agency (IAEA) and Japanese Government (JMOD) for service during the Japanese Earthquake and Fukush


    Registering is the only way of posting vacancies and obtaining contact details of candidates in our CV database.

    All it takes is a few minutes and a credit card (Visa or American Express). To sign-up to this service, simply click on the Register link and fill in the form. You will then have instant access to our system after on-line payment where you will be able to complete the transaction in either US Dollars, UK Pounds or Euros.

    All online credit/debit card transitions are handled through our secure third party payment processors at WorldPay. Worldpay are part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, WorldPay payment solutions are trusted by thousands of businesses, big and small worldwide. 

    Pricing starts at €450 (approx £400 or US$500 - use the convert tool for an exact conversion) for one month unlimited job postings and unlimited CV database access (for one user), with package discounts available if you have more permanent recruiting needs. For example, a Gold subscription will give you unlimited jobs posting and unlimited CV database access for one year at just over €250 per month!

     

    2018 Pricing Structure (excluding VAT):

    1 month - Discovery 450 euros convert
    3 months - Bronze 1150 euros convert
    6 months - Silver 1950 euros convert
    12 months - Gold 3200 euros convert

     

    If online payment is not convenient, give us a call at +33(0)622757477 or send us an email at sales@space-careers.com. We will set up an account for you and invoice you. Note that you can also pay through PayPal.

    Please note that the posting of academic positions is free of charge. All you need to do is email us your job description and we will post it for you.

     

    VAT:

    Spacelinks is based in France so the following European Union regulations regarding electronic commerce apply:
    - if your business is located outside the EU, VAT does not apply to you
    - if your business is located in France, you will be charged a 20% VAT
    - if your business is located in the EU and you don't have a valid VAT registration number, you will be charged a 20% VAT
    - if your business is located in the EU and you do have a valid VAT registration number, you won't be charged VAT provided you give us your VAT number (mandatory for invoicing)

     

    Support:

    For sales enquiries and general information, you can call us on +33(0)622757477.
    Support is available Mon-Fri on +33(0)622757477 or via email. Out-of-hours support is provided only via email.

    Please also note that we are located in France. Our normal office hours are 09:00 to 18:00 Monday to Friday. France timezone is GMT+1.

     

    Warning:

    We are very serious about our job seekers privacy so only legitimate recruiters and employers are eligible for a recruiter account. All subscriptions requests will be manually approved and recruiter accounts constantly monitored. Users who enter inaccurate or incomplete information will not gain access to post jobs or search resumes. Sharing of login details with a third party will result in the suspension of the recruiter's account with no subscription refund.
    Recruitment agencies are only eligible for a Gold package and recruitment agencies recruiting for companies already using Space Careers will not be accepted.

    To ensure you are approved, please include the following on your application:
    * The website address of your Company. Under construction websites will be rejected.
    * Email - Must end in @yourcompany.com. Applications using free email accounts such as Hotmail, Yahoo or Gmail will be rejected.

    Individual exceptions can be made on a case by case basis by emailing sales@space-careers.com. Accounts found not to be in compliance will be deleted.

     
    Terms & ConditionsCopyright ©2018 Spacelinks
    Web Analytics