Latest Space News
Fri, 19 Jan 2018 03:20:10 +0000
A Senate committee voted on party lines Jan. 18 to advance the nominations of individuals to lead NASA and the National Oceanic and Atmospheric Administration, although with no clear indication of when, or if, they will be confirmed by the full Senate. SpaceNews.com
Fri, 19 Jan 2018 01:19:43 +0000
Deputy Defense Secretary Patrick Shanahan will be taking on the duties of space adviser that previously resided with the secretary of the Air Force. SpaceNews.com
Thu, 18 Jan 2018 23:11:34 +0000
Griffin said it's imperative that the Pentagon focus on “rapid incorporation of technologies into new military capabilities.” SpaceNews.com
Thu, 18 Jan 2018 08:17:07 +0000
Sending data to and from different spots on Earth is big business for satellite operators, but Cloud Constellation sees a lucrative opportunity to offer satellites as the ultimate cloud storage solution for sensitive data. SpaceNews.com
Thu, 18 Jan 2018 00:54:25 +0000
There are many valid critiques of U.S. President Donald Trump’s new direction for NASA. Few, if any, would be new. But Russian government officials saw an opportunity for domestic attention and took a stab at it. SpaceNews.com
Wed, 17 Jan 2018 22:55:38 +0000
SpaceX reiterated at a congressional hearing Jan. 17 that its Falcon 9 rocket performed as expected on its most recent launch, despite swirling questions about the potential failure of the classified Zuma mission. SpaceNews.com
Wed, 17 Jan 2018 22:13:32 +0000
“What are we going to do about deterrence in space?” That is a question the administration should answer in the new strategy, said CSIS analyst Todd Harrison. SpaceNews.com
Wed, 17 Jan 2018 18:56:26 +0000
As the two companies developing commercial crew systems reiterated that they were on schedule to carry out test flights later this year, a government analysis of schedules concluded those vehicles may not be certified to carry NASA astronauts until late 2019 or early 2020. SpaceNews.com
Wed, 17 Jan 2018 16:03:18 +0000
With no budget deal in sight to avert a Friday government shutdown, a visibly frustrated Mac Thornberry, chairman of the House Armed Services Committee — and a vocal champion of bigger military budgets — called out his congressional colleagues for putting political agendas ahead of national security SpaceNews.com
Wed, 17 Jan 2018 12:12:59 +0000
Effective Space, a U.K.-headquartered company developing spacecraft to extend the life of communications satellites, announced Jan. 17 that it has signed its first contract with an undisclosed customer. SpaceNews.com
Wed, 17 Jan 2018 00:07:31 +0000
The Air Force will establish a three-star vice commander of Air Force Space Command to be located in the national capital region. SpaceNews.com
Tue, 16 Jan 2018 22:38:34 +0000
Virgin Orbit, which expects to debut the air-launched LauncherOne rocket by summer, signed a contract Jan. 16 with GomSpace to send eight nanosatellites into orbit next year to track airplanes and ships. SpaceNews.com
Tue, 16 Jan 2018 22:11:26 +0000
European launch provider Arianespace expects to conduct just 23 more Ariane 5 launches before the next-generation Ariane 6 becomes its primary rocket. SpaceNews.com
Tue, 16 Jan 2018 12:00:24 +0000
The new president of Canadian space technology company MDA says he sees opportunities for growth both within the country and beyond, while maintaining the company’s Canadian roots as part of a larger, and increasingly American, company. SpaceNews.com
Mon, 15 Jan 2018 20:44:32 +0000
The SBIRS satellites are equipped with powerful scanning and staring infrared sensors that collect data for use by the U.S. military to detect missile launches. SpaceNews.com
Mon, 15 Jan 2018 18:55:15 +0000
The plan is to shift the current ground software architecture to an open-systems platform that the Air Force would own and update with new technology as it becomes available. SpaceNews.com
Mon, 15 Jan 2018 12:00:22 +0000
The successful launch of an Indian Polar Satellite Launch Vehicle (PSLV) Jan. 11 marked not just the return to flight of the rocket but also major achievements for several of the companies with payloads on board the vehicle. SpaceNews.com
Fri, 12 Jan 2018 21:37:32 +0000
China Great Wall Industry Corp. landed a new satellite order Jan. 11 on the back of a bilateral meeting between Chinese and Cambodian officials that included an agreement to increase trade between the countries. SpaceNews.com
Fri, 12 Jan 2018 20:43:46 +0000
An independent safety panel recommended NASA not certify SpaceX’s commercial crew system until the agency better understands the behavior of pressure vessels linked to a Falcon 9 failure in 2016. SpaceNews.com
Fri, 12 Jan 2018 15:58:11 +0000
Virgin Galactic conducted its first test flight of its SpaceShipTwo suborbital vehicle in more than five months Jan. 11 as the company prepares to begin powered test flights of the vehicle. SpaceNews.com
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  • CV: Global Business Development and Operations Executive

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
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    Candidate Profile
     Date Submitted:20-02-2013
     Last Modified:20-02-2013 (07:20)
    Job information
     Current job:Global Business Development and Operations Executive
     Employment Term:Permanent
     Job location:Own country
     Date available:immediately
     Industry:Satellite Manufacturers and Subcontractors, Satellite Operators, ,
     KeywordsBusiness Development, Defense and Intelligence, MOD,
    CV

    GLOBAL BUSINESS DEVELOPMENT AND OPERATIONS EXECUTIVE

     

    Accomplished Global Business Development, Operations, and Customer Relations executive with more than 20 years of experience using exceptional communication and leadership skills to build and maintain positive customer relations with existing and new customer base.  Visionary Leader skilled in repositioning assets for profitable growth through alternate uses and foreign markets.   Keen ability to work with Defense, Military, and International customers to understand business problems and develop effective technical and operational solutions.  Extensive International Experience, Capture Management and Planning, Return on Investment Analysis and Development and Funding of new Large Scale Programs and Projects.  R&D-Concept-To-Execution Driver with a focus on combining Tactical and Strategic development of Markets and Programs to improve short and long term P&L.  Solid experience in budgeting, planning, implementing, and executing complex Aerospace solutions and communicating the value of those business strategies to C-Level, and Top Ranking Customers and internal teams. Ability to quickly pick up languages and cultural cues and familiar with CONUS, Asian, Middle East, European, Indian and South American business practices. TS/SCI Clearance.

     

     

     

    CORE COMPETENCIES

     

    ·  New Business Development and Pursuit

    ·  Complex Aerospace Systems and Solutions Development and Funding

    ·  Order Forecasting and Management

    ·  Expert Builder of Customer Rapport

    ·  ROI Analysis and Strategy

    ·  Proposal / Contract Management and Budgeting

    ·  Marketing Management Planning (MMP) and Go-To-Market Strategy Development

    ·  Strong presentation and Communications Skills

    ·  US and Foreign Gov't (EMEA) Experience

    ·  Product Focused R&D

    ·  Account Expansion Expert with over 200 customers in 63 countries

    ·  Strategic International Business Development

    ·  Sales and Marketing

    ·  Alternate Use Product Development

    ·  Large Project Oversight

    ·  Aerospace Product Design and Development

    ·  ITAR  / EAR Compliance

    ·  CMAP Expert

     

     

    CAREER MILESTONES

     

    §  Developed and Led Global Program and Operations for new line of satellite services supporting over 200 customers globally growing accounts from $30M to $78M per year (DigitalGlobe Inc.)

    §  Led Technical / Operational M&A team for AT&T in acquisition of TCI (TCI/AT&T Broadband)

    §  More than doubled customer satisfaction, while reducing costs of a global service delivery team (GHX)

    §  Founder and Managing Partner of BTT Solutions Inc. Specializing in Technical / Operational Consulting to Government and Telecommunications Industries (2001-2007)

    §  Built successful new technical consulting business unit resulting in $22M first year revenue  (Nortel Networks)

    §  Developed and Established successful new revenue streams for a SaaS Company (GHX)

     

     

     

     

    CAREER PATH

     

    DIGITALGLOBE INC. - LONGMONT, CO ………………………………………… 2008 – 2012

    A global satellite imagery company providing imagery and analysis to corporate, government and private industries. $600M Annual Revenue

     

    SR. DIRECTOR, OPERATIONS & BUSINESS DEVELOPMENT – DEFENSE AND INTELLIGENCE   

    DirectReports: 13 – (Foreign Account Management, USG Special Projects Design and Management, Satellite Ground System HW/SW Engineering, Business Intelligence, Global Customer Care).  Total Span of Control:  67, geographically dispersed; Budget: $8.5M

     

    Led global Ground System Design, Operations, Account / Project Management, Tiered Support and Customer Care teams focused on delivery of satellite access time to Domestic and International defense and intelligence customers (DAP Program). I was recruited into the corporation to develop technical design, support and operational teams and strategy to support over 200 customers located globally.  Designed and turned up 8 Direct Access Satellite Customers globally, including dish/ground systems, product processors, collection planning systems, and secured network and OGC web delivery platform solutions.  Managed ITAR issues associated with contracts as well as import/export regulations.

     

     

    §  Deployed first remote ground station in Tokyo for commercial access to orbital assets, and reduced initial operational incident rates from nearly 30% to less than 1% in six months

    §  Turned up 24/7/365 Technical and Operational Support team to support International DAP customer base

    §  Increased Sales of International DAP program by 50% over 4 years

    §  Led team that Developed and Architected Web Enabled OGC compliant WMS/Google platform solution for USG resulting in $40M/yr in annual revenue (RDOG – Rapid Dissemination Of Geo-intelligence)

    §  Customers in: South East Asia, Middle East, North Africa, India, Australia, Europe and US

    §  Developed Technology Mentoring program to expose engineers/developers to various aspects of the Satellite Imagery Business to foster growth and understanding and develop new intellectual capital.

     

     

    GHX - LOUISVILLE, CO ……………………………… 2007 – 2008

    A global Technology company streamlining supply chain workflows & management and providing software as a service. $1B Annual Revenue

     

    DIRECTOR, TECHNICAL OPERATIONS, BUSINESS DEVELOPMENT AND CUSTOMER CARE

    Direct Reports: 8 – (Customer Care, Account Management, Tier 1&2 Technical Support, Systems Engineering, Business Intelligence, Operations)

    Total Span of Control: 52; Budget: $7M

     

    Recruited to lead the design and build of a Global service delivery, customer care and operations management team to address unprecedented growth in the company’s history.  Turned around the “cost center” model of the operational support team by creating subscription-based tiered support model, designing automated / mechanized self-service web platforms for customers, and transforming the cost center into a new revenue stream for the company.  Successfully restructured the technical operations in 9 months resulting in:

     

    §  Reduced transaction failure rates by 70% through web-enabled automation and mechanization solution

    §  Increased Customer Satisfaction (NPS improvement by 40%) and customer renewal rate by 15% YOY

    §  Designed and Architected HIPPA compliant network architecture to serve secured customer networks

    §  Led the team from less than 3% to over 55% first contact resolution on customer impacting incidents

    §  Partnered with key suppliers to streamline operations and automate/mechanize workflows

     

     

    BTT SOLUTIONS INC.  – BOULDER/DENVER, CO ……………………………………… 2001 – 2007

    A privately held consulting firm specializing in Organizational Development and Operational Effectiveness to government and technology-based industries. $4M Annual Revenue

     

    FOUNDER || MANAGING PARTNER

    Direct Reports: 26 – (All management, SME and Sys/Dev, Engineering Consultants); Total Span of Control:  32; Budget: $4M.

     

    Founded and served as CFO/COO of the corporation.  As managing partner of the company, I led the corporation through SBA 8a certification, GSA Schedule acceptance, FAR contracts, managed all financial transactions, developed strategic business plan, negotiated contracts, managed client relationships and developed marketing plans.  In the course of six years, the company grew from two FTEs to over 30, with $4M in annual revenue and a diversified customer base. 

     

    §  SBA 8a / GSA Schedule First time acceptance

    §  Successful negotiation and development of US Government and Private/Public Corp contracts  

    §  CLIENT WORK - LEVEL 3: Reduced order cycle time from months to hours by automating order entry / processing

    §  CLIENT WORK - ARMY CORPS OF ENGINEERS: Streamlined cross functional communications and coordination processes with other agencies in emergency response situations

     

     

     

    NORTEL NETWORKS  – BOULDER, CO / DALLAS, TX …………………………………2000 – 2001

    Multinational Corporation offering broad spectrum of telecommunications hardware, software and professional services to major Telecommunications companies including Annual revenues of $4 billion.

     

    DIRECTOR || SR. ADVISOR

    Direct Reports: 13 (Sys/Dev, Network Engineering, Ops Processes); Spanof Control:  13;   Budget: $60M

     

    Recruited into the company as a subject matter expert in telecom technology and joint ventures / M&A operational activities and was given the lead on a JV project between Nortel Networks, Kiewit Construction, Corning Fiber and Level 3 Communications.  Project was the installation of a value added, trans-Atlantic fiber optic network spanning the US, EU and parts of North Africa. Was promoted to Director of Operations to develop operational methodology on joint venture project into technical solution for consulting practice within Nortel.  

     

    §  Led team that architected and developed the network/systems solution for JV Project, which completed ahead of schedule by almost 6 months and on budget

    §  Produce end-to-end intellectual capital including analysis tools, standard processes, systems architecture and data formats

    §  Consulting practice earned $12M/month in recurring revenue

    BUSINESSEDGE SOLUTIONS – BOULDER, CO / NEWARK, NJ ………………………………1999 to 2000

    A boutique consulting firm start-up with entrée’s into the telecommunications and public utilities industries, specializing in companies seeking to enter the newly deregulated telecommunications business. First year Revenue of approx. $20M

     

    SENIOR CONSULTANT

    Direct Reports: 12 System Design, Architecture, and Network Consultants:  Budget: $2M

     

    Responsible for program management, IT/enterprise integration, business process reengineering, and requirements consulting.  Directed teams in launching three start-up companies serving niche markets; activities included developing of business case models and operational practices, enterprise architectures, and financial models. Engagements included:

     

    §  Launched three startup CLECs in the space of one year, each with specialized domains and verticals and with 100% first-time customer acceptance

    §  Responsible for teams developing Engineering specifications, Operational Procedures and Systems Development

     

     

    AT&T BROADBAND (FORMERLY TCI TELECOM) – DENVER, CO……………………………1997 to 1999

    TCI was the largest cable television company in the United States, as well as a pioneering provider of phone service over a cable network, prior to acquisition by AT&T.  After merger, the new organization supported all of AT&T’s telecommunications services generating a combined $3 billion in annual revenues.

     

    DIRECTOR OF CUSTOMER CARE AND OPERATIONS

    Direct Reports: 17 (Account Management, Customer Care, Tier 1&2 Support); Total Span: 165 employees (including outsourced call center)

     

    I was recruited into TCI as a subject matter expert in Telecommunications Technology and Operations and was tapped to lead the start-up operations team deploying voice services over TCI cable television infrastructure.  Led the team of back office operations, including Customer Care, Business Account Management, Design, Installation, and Support for voice services.  Under my leadership the customer base grew from less than 400 trial customers is a select market to over 25,000 customers in four markets across the US.  When AT&T purchased the TCI Telecom, I led the M&A team from an operations perspective, merging the two organizations, leveraging assets from both entities, and removing overlap. 

     

    §  Scaled operations from market trial to a four city deployment in less than two years

    §  Directed team in post-merger enterprise consolidation that reduced OPEX and leveraged embedded technologies in both companies to increase customer satisfaction 4X while reducing operating costs by 27%

    §  Represented organization in industry forums including USTA, OBF, ATIS, and CLEC working groups

     

     

    US WEST COMMUNICATIONS - DENVER, CO……………………………………………………1989 – 1997

    Multinational telecommunications corporation with the largest footprint of any telecom in the United States.  Offered residential and business services.  Annual earnings approximately $1.2 billion.

     

    DIRECTOR EXECUTIVE STAFF

    Direct Reports: 39 (Planners and Engineers); $218M Annual Capital Network Budget

    Served as Program Director and lead for Network Analysis, Operations and Processes.  Responsible for developing new processes and best in class methodologies for network operations and engineering.  Prior to that I led team of tactical planners and engineers and oversaw annual capital budget of $218 million for all projects in the state of Oregon.

     

    §  Directed program to establish business strategy based on data mining and strategic operational development that delivered $19 million cost savings to the company; achieved commendation for the successful strategy

    §  Presented work at the Fielding Institute’s international conference on Operations and Metrics, Ontario, Canada.

     

     

     

    Education and Certifications and Awards

     

    BS, Engineering and Physics, University of Colorado, Boulder, CO - 1991

    Certificate, Project Management, University of Denver – 1995

    Numerous College Level Courses Covering: Finance, Accounting, and Management

     

    * Author: “A Practical Guide to Organizational Development and Operational Effectiveness”

    Greyhound Publishing – 2003

     

     * Letters of Commendation from the International Atomic Energy Agency (IAEA) and Japanese Government (JMOD) for service during the Japanese Earthquake and Fukush


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