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Mon, 28 May 2018 00:48:52 +0000
With the signing of a new presidential directive calling for commercial space regulatory reform, the Commerce Department has released new details about its plans to create a “one-stop shop” for such issues. SpaceNews.com
Sun, 27 May 2018 22:53:53 +0000
Former NASA Astronaut Greg “Box” Johnson is joining Space Nation, the startup offering space training experiences for people around the world, as its new Chief Space Officer. SpaceNews.com
Fri, 25 May 2018 23:17:56 +0000
New International Space Station crew assignments announced by NASA May 24 will give the agency a little additional schedule margin for getting commercial crew vehicles into service as it continues to study backup options. SpaceNews.com
Fri, 25 May 2018 16:06:19 +0000
Rocket Lab announced May 25 it has rescheduled the next launch of its Electron small rocket for late June after correcting a problem that delayed an April launch attempt. SpaceNews.com
Fri, 25 May 2018 15:23:31 +0000
The space race of old was between governments, but we may be on the brink of a 21st century private space race on an international scale. SpaceNews.com
Fri, 25 May 2018 13:35:31 +0000
Phase Four, a company developing an advanced electric propulsion system for use on cubesats and larger spacecraft, announced sales of its thrusters to NASA and Astro Digital May 24. SpaceNews.com
Fri, 25 May 2018 05:45:07 +0000
Companies that one competed for the Google Lunar X Prize now expect to fly their first lunar landers in the next two years to serve the needs of commercial and government customers, including NASA. SpaceNews.com
Thu, 24 May 2018 22:27:48 +0000
Virgin Orbit’s campaign to design, build and fly LauncherOne, its air-launched rocket for small satellites, relies heavily on manufacturing software. SpaceNews.com
Thu, 24 May 2018 18:58:04 +0000
A new policy President Trump will sign May 24 will implement a series of regulatory reforms to support commercial space recommended by the National Space Council earlier this year. SpaceNews.com
Thu, 24 May 2018 17:14:56 +0000
PASADENA — NASA intends to begin buying rides on small commercial lunar landers by the end of the year and start looking for miniature instruments for those flights. “We have a strong push to get a lander service to the Moon as quickly as possible,” James Reuter, NASA deputy associate administrator for the Space Technology Mission […] SpaceNews.com
Thu, 24 May 2018 15:14:49 +0000
As the U.K. continues to wrangle with the EU over Galileo, there is growing speculation that the country could seek to develop its own independent global navigation system with Australia — or even Japan. SpaceNews.com
Thu, 24 May 2018 14:06:41 +0000
Bombastic and colorful, Rogozin’s international profile shot up significantly in 2014 when, in response to the first round of Western sanctions against Moscow for its annexation of Crimea, he tweeted that NASA could use a trampoline to reach the International Space Station. SpaceNews.com
Thu, 24 May 2018 13:22:56 +0000
Technological advances have opened up a wide range of propulsion options for satellites, but companies developing those systems don’t expect a single approach to become dominant. SpaceNews.com
Thu, 24 May 2018 13:00:07 +0000
ICEYE raised $34 million in a Series B investment round, bringing the Finnish company’s total funding to $53 million, ICEYE announced May 24. SpaceNews.com
Thu, 24 May 2018 12:47:15 +0000
PASADENA, California — Satellite manufacturers and operators attending the Space Tech Expo here offered contrasting views on how long satellites should continue to work in orbit. For years, government and commercial operators sought to extend the life of satellites by sending them into orbit with plenty of fuel and components designed to withstand 15 years […] SpaceNews.com
Thu, 24 May 2018 11:13:50 +0000
In his first congressional testimony since becoming NASA administrator a month ago, Jim Bridenstine sought to reassure Senate appropriators about the status of several agency programs threatened with cancellation, as well as his own views on climate change. SpaceNews.com
Thu, 24 May 2018 02:30:48 +0000
A major challenge facing companies planning to perform on-orbit servicing will be ensuring satellite operators do not view their activities as potential threats. SpaceNews.com
Thu, 24 May 2018 02:10:04 +0000
The U.S. Air Force's plans to respond to emerging threats by launching constellations of satellites. That strategy has important implications for spacecraft manufacturing and testing. SpaceNews.com
Wed, 23 May 2018 23:31:37 +0000
A cooling problem with a key instrument on a weather satellite launched less than three months ago could degrade its performance for at least part of each day, with potential but still undetermined effects on weather forecasts, officials said May 23. SpaceNews.com
Wed, 23 May 2018 21:11:17 +0000
The U.S. Federal Communications Commission rejected a Eutelsat application for a satellite that would use the same spectrum as one planned by Intelsat. SpaceNews.com
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  • CV: Global Business Development and Operations Executive

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:20-02-2013
     Last Modified:20-02-2013 (07:20)
    Job information
     Current job:Global Business Development and Operations Executive
     Employment Term:Permanent
     Job location:Own country
     Date available:immediately
     Industry:Satellite Manufacturers and Subcontractors, Satellite Operators, ,
     KeywordsBusiness Development, Defense and Intelligence, MOD,
    CV

    GLOBAL BUSINESS DEVELOPMENT AND OPERATIONS EXECUTIVE

     

    Accomplished Global Business Development, Operations, and Customer Relations executive with more than 20 years of experience using exceptional communication and leadership skills to build and maintain positive customer relations with existing and new customer base.  Visionary Leader skilled in repositioning assets for profitable growth through alternate uses and foreign markets.   Keen ability to work with Defense, Military, and International customers to understand business problems and develop effective technical and operational solutions.  Extensive International Experience, Capture Management and Planning, Return on Investment Analysis and Development and Funding of new Large Scale Programs and Projects.  R&D-Concept-To-Execution Driver with a focus on combining Tactical and Strategic development of Markets and Programs to improve short and long term P&L.  Solid experience in budgeting, planning, implementing, and executing complex Aerospace solutions and communicating the value of those business strategies to C-Level, and Top Ranking Customers and internal teams. Ability to quickly pick up languages and cultural cues and familiar with CONUS, Asian, Middle East, European, Indian and South American business practices. TS/SCI Clearance.

     

     

     

    CORE COMPETENCIES

     

    ·  New Business Development and Pursuit

    ·  Complex Aerospace Systems and Solutions Development and Funding

    ·  Order Forecasting and Management

    ·  Expert Builder of Customer Rapport

    ·  ROI Analysis and Strategy

    ·  Proposal / Contract Management and Budgeting

    ·  Marketing Management Planning (MMP) and Go-To-Market Strategy Development

    ·  Strong presentation and Communications Skills

    ·  US and Foreign Gov't (EMEA) Experience

    ·  Product Focused R&D

    ·  Account Expansion Expert with over 200 customers in 63 countries

    ·  Strategic International Business Development

    ·  Sales and Marketing

    ·  Alternate Use Product Development

    ·  Large Project Oversight

    ·  Aerospace Product Design and Development

    ·  ITAR  / EAR Compliance

    ·  CMAP Expert

     

     

    CAREER MILESTONES

     

    §  Developed and Led Global Program and Operations for new line of satellite services supporting over 200 customers globally growing accounts from $30M to $78M per year (DigitalGlobe Inc.)

    §  Led Technical / Operational M&A team for AT&T in acquisition of TCI (TCI/AT&T Broadband)

    §  More than doubled customer satisfaction, while reducing costs of a global service delivery team (GHX)

    §  Founder and Managing Partner of BTT Solutions Inc. Specializing in Technical / Operational Consulting to Government and Telecommunications Industries (2001-2007)

    §  Built successful new technical consulting business unit resulting in $22M first year revenue  (Nortel Networks)

    §  Developed and Established successful new revenue streams for a SaaS Company (GHX)

     

     

     

     

    CAREER PATH

     

    DIGITALGLOBE INC. - LONGMONT, CO ………………………………………… 2008 – 2012

    A global satellite imagery company providing imagery and analysis to corporate, government and private industries. $600M Annual Revenue

     

    SR. DIRECTOR, OPERATIONS & BUSINESS DEVELOPMENT – DEFENSE AND INTELLIGENCE   

    DirectReports: 13 – (Foreign Account Management, USG Special Projects Design and Management, Satellite Ground System HW/SW Engineering, Business Intelligence, Global Customer Care).  Total Span of Control:  67, geographically dispersed; Budget: $8.5M

     

    Led global Ground System Design, Operations, Account / Project Management, Tiered Support and Customer Care teams focused on delivery of satellite access time to Domestic and International defense and intelligence customers (DAP Program). I was recruited into the corporation to develop technical design, support and operational teams and strategy to support over 200 customers located globally.  Designed and turned up 8 Direct Access Satellite Customers globally, including dish/ground systems, product processors, collection planning systems, and secured network and OGC web delivery platform solutions.  Managed ITAR issues associated with contracts as well as import/export regulations.

     

     

    §  Deployed first remote ground station in Tokyo for commercial access to orbital assets, and reduced initial operational incident rates from nearly 30% to less than 1% in six months

    §  Turned up 24/7/365 Technical and Operational Support team to support International DAP customer base

    §  Increased Sales of International DAP program by 50% over 4 years

    §  Led team that Developed and Architected Web Enabled OGC compliant WMS/Google platform solution for USG resulting in $40M/yr in annual revenue (RDOG – Rapid Dissemination Of Geo-intelligence)

    §  Customers in: South East Asia, Middle East, North Africa, India, Australia, Europe and US

    §  Developed Technology Mentoring program to expose engineers/developers to various aspects of the Satellite Imagery Business to foster growth and understanding and develop new intellectual capital.

     

     

    GHX - LOUISVILLE, CO ……………………………… 2007 – 2008

    A global Technology company streamlining supply chain workflows & management and providing software as a service. $1B Annual Revenue

     

    DIRECTOR, TECHNICAL OPERATIONS, BUSINESS DEVELOPMENT AND CUSTOMER CARE

    Direct Reports: 8 – (Customer Care, Account Management, Tier 1&2 Technical Support, Systems Engineering, Business Intelligence, Operations)

    Total Span of Control: 52; Budget: $7M

     

    Recruited to lead the design and build of a Global service delivery, customer care and operations management team to address unprecedented growth in the company’s history.  Turned around the “cost center” model of the operational support team by creating subscription-based tiered support model, designing automated / mechanized self-service web platforms for customers, and transforming the cost center into a new revenue stream for the company.  Successfully restructured the technical operations in 9 months resulting in:

     

    §  Reduced transaction failure rates by 70% through web-enabled automation and mechanization solution

    §  Increased Customer Satisfaction (NPS improvement by 40%) and customer renewal rate by 15% YOY

    §  Designed and Architected HIPPA compliant network architecture to serve secured customer networks

    §  Led the team from less than 3% to over 55% first contact resolution on customer impacting incidents

    §  Partnered with key suppliers to streamline operations and automate/mechanize workflows

     

     

    BTT SOLUTIONS INC.  – BOULDER/DENVER, CO ……………………………………… 2001 – 2007

    A privately held consulting firm specializing in Organizational Development and Operational Effectiveness to government and technology-based industries. $4M Annual Revenue

     

    FOUNDER || MANAGING PARTNER

    Direct Reports: 26 – (All management, SME and Sys/Dev, Engineering Consultants); Total Span of Control:  32; Budget: $4M.

     

    Founded and served as CFO/COO of the corporation.  As managing partner of the company, I led the corporation through SBA 8a certification, GSA Schedule acceptance, FAR contracts, managed all financial transactions, developed strategic business plan, negotiated contracts, managed client relationships and developed marketing plans.  In the course of six years, the company grew from two FTEs to over 30, with $4M in annual revenue and a diversified customer base. 

     

    §  SBA 8a / GSA Schedule First time acceptance

    §  Successful negotiation and development of US Government and Private/Public Corp contracts  

    §  CLIENT WORK - LEVEL 3: Reduced order cycle time from months to hours by automating order entry / processing

    §  CLIENT WORK - ARMY CORPS OF ENGINEERS: Streamlined cross functional communications and coordination processes with other agencies in emergency response situations

     

     

     

    NORTEL NETWORKS  – BOULDER, CO / DALLAS, TX …………………………………2000 – 2001

    Multinational Corporation offering broad spectrum of telecommunications hardware, software and professional services to major Telecommunications companies including Annual revenues of $4 billion.

     

    DIRECTOR || SR. ADVISOR

    Direct Reports: 13 (Sys/Dev, Network Engineering, Ops Processes); Spanof Control:  13;   Budget: $60M

     

    Recruited into the company as a subject matter expert in telecom technology and joint ventures / M&A operational activities and was given the lead on a JV project between Nortel Networks, Kiewit Construction, Corning Fiber and Level 3 Communications.  Project was the installation of a value added, trans-Atlantic fiber optic network spanning the US, EU and parts of North Africa. Was promoted to Director of Operations to develop operational methodology on joint venture project into technical solution for consulting practice within Nortel.  

     

    §  Led team that architected and developed the network/systems solution for JV Project, which completed ahead of schedule by almost 6 months and on budget

    §  Produce end-to-end intellectual capital including analysis tools, standard processes, systems architecture and data formats

    §  Consulting practice earned $12M/month in recurring revenue

    BUSINESSEDGE SOLUTIONS – BOULDER, CO / NEWARK, NJ ………………………………1999 to 2000

    A boutique consulting firm start-up with entrée’s into the telecommunications and public utilities industries, specializing in companies seeking to enter the newly deregulated telecommunications business. First year Revenue of approx. $20M

     

    SENIOR CONSULTANT

    Direct Reports: 12 System Design, Architecture, and Network Consultants:  Budget: $2M

     

    Responsible for program management, IT/enterprise integration, business process reengineering, and requirements consulting.  Directed teams in launching three start-up companies serving niche markets; activities included developing of business case models and operational practices, enterprise architectures, and financial models. Engagements included:

     

    §  Launched three startup CLECs in the space of one year, each with specialized domains and verticals and with 100% first-time customer acceptance

    §  Responsible for teams developing Engineering specifications, Operational Procedures and Systems Development

     

     

    AT&T BROADBAND (FORMERLY TCI TELECOM) – DENVER, CO……………………………1997 to 1999

    TCI was the largest cable television company in the United States, as well as a pioneering provider of phone service over a cable network, prior to acquisition by AT&T.  After merger, the new organization supported all of AT&T’s telecommunications services generating a combined $3 billion in annual revenues.

     

    DIRECTOR OF CUSTOMER CARE AND OPERATIONS

    Direct Reports: 17 (Account Management, Customer Care, Tier 1&2 Support); Total Span: 165 employees (including outsourced call center)

     

    I was recruited into TCI as a subject matter expert in Telecommunications Technology and Operations and was tapped to lead the start-up operations team deploying voice services over TCI cable television infrastructure.  Led the team of back office operations, including Customer Care, Business Account Management, Design, Installation, and Support for voice services.  Under my leadership the customer base grew from less than 400 trial customers is a select market to over 25,000 customers in four markets across the US.  When AT&T purchased the TCI Telecom, I led the M&A team from an operations perspective, merging the two organizations, leveraging assets from both entities, and removing overlap. 

     

    §  Scaled operations from market trial to a four city deployment in less than two years

    §  Directed team in post-merger enterprise consolidation that reduced OPEX and leveraged embedded technologies in both companies to increase customer satisfaction 4X while reducing operating costs by 27%

    §  Represented organization in industry forums including USTA, OBF, ATIS, and CLEC working groups

     

     

    US WEST COMMUNICATIONS - DENVER, CO……………………………………………………1989 – 1997

    Multinational telecommunications corporation with the largest footprint of any telecom in the United States.  Offered residential and business services.  Annual earnings approximately $1.2 billion.

     

    DIRECTOR EXECUTIVE STAFF

    Direct Reports: 39 (Planners and Engineers); $218M Annual Capital Network Budget

    Served as Program Director and lead for Network Analysis, Operations and Processes.  Responsible for developing new processes and best in class methodologies for network operations and engineering.  Prior to that I led team of tactical planners and engineers and oversaw annual capital budget of $218 million for all projects in the state of Oregon.

     

    §  Directed program to establish business strategy based on data mining and strategic operational development that delivered $19 million cost savings to the company; achieved commendation for the successful strategy

    §  Presented work at the Fielding Institute’s international conference on Operations and Metrics, Ontario, Canada.

     

     

     

    Education and Certifications and Awards

     

    BS, Engineering and Physics, University of Colorado, Boulder, CO - 1991

    Certificate, Project Management, University of Denver – 1995

    Numerous College Level Courses Covering: Finance, Accounting, and Management

     

    * Author: “A Practical Guide to Organizational Development and Operational Effectiveness”

    Greyhound Publishing – 2003

     

     * Letters of Commendation from the International Atomic Energy Agency (IAEA) and Japanese Government (JMOD) for service during the Japanese Earthquake and Fukush


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