Latest Space News
Fri, 16 Apr 2021 12:07:36 +0000
China is developing a mission to send a pair of spacecraft to study the far reaches of the solar system and reach interstellar space by mid-century.  SpaceNews
Fri, 16 Apr 2021 11:41:51 +0000
NASA managers approved plans to launch a SpaceX commercial crew mission to the International Space Station next week, pending the resolution of one minor issue with the Falcon 9 rocket. SpaceNews
Thu, 15 Apr 2021 22:51:10 +0000
More than a year after selecting SpaceX to deliver cargo to the lunar Gateway, NASA has yet to formally start that contract as it performs a broader review of its Artemis program. SpaceNews
Thu, 15 Apr 2021 21:28:18 +0000
LeoLabs is adding more sensors and data processing capacity to its network in preparation for a surge in satellites launches. SpaceNews
Thu, 15 Apr 2021 20:54:48 +0000
Inmarsat’s competitors have vowed to continue pursuing legal action to block its hybrid satellite and cellular European Aviation Network (EAN), after the European Union’s highest court rejected their challenge. SpaceNews
Thu, 15 Apr 2021 16:52:02 +0000
A consortium led by the State of California, NASA Jet Propulsion Laboratory and Planet announced plans April 15 for a constellation of hyperspectral satellites to pinpoint, quantify and track point sources of methane and carbon dioxide. SpaceNews
Thu, 15 Apr 2021 12:00:31 +0000
Iceye has established a satellite manufacturing facility, research and development laboratory, and mission operations center for U.S.-licensed spacecraft at its new Iceye US headquarters in Irvine, California. SpaceNews
Thu, 15 Apr 2021 11:26:39 +0000
SpaceX has added more than $300 million to a fundraising round announced earlier this year to support continued work on its Starship launch system and Starlink satellite constellation. SpaceNews
Wed, 14 Apr 2021 22:42:11 +0000
The Space Development Agency is considering buying its next 150 satellites from three different vendors, SpaceNews
Wed, 14 Apr 2021 21:15:56 +0000
The Space Development Agency is less worried about missile strikes than it is about cyber attacks and intrusions into the supply chain.   SpaceNews
Wed, 14 Apr 2021 17:57:57 +0000
Blue Origin completed another test flight of its New Shepard vehicle April 14, putting the company on the verge of finally flying people. SpaceNews
Wed, 14 Apr 2021 14:15:25 +0000
Astranis, a startup developing small geostationary satellites, has raised $250 million in a funding round that values the company at $1.4 billion. SpaceNews
Wed, 14 Apr 2021 12:41:14 +0000
Canadian satellite operator Telesat plans to raise $500 million with a bond to help fund its $5 billion Lightspeed broadband constellation. SpaceNews
Wed, 14 Apr 2021 12:16:23 +0000
The winner of the "Destination: A Better Life on Earth" competition will win integration and launch services aboard a future Arianespace rideshare mission offering one of the two new services. SpaceNews
Wed, 14 Apr 2021 11:31:21 +0000
Sierra Nevada Corp. will spin off its space division into a separate company, a move reflecting the “historic growth” it foresees for that business in the next several years. SpaceNews
Wed, 14 Apr 2021 10:18:41 +0000
HawkEye 360 has raised $55 million in additional funding that the company says will allow it to complete its constellation of satellites that track ships and vehicles by their radio-frequency emissions. SpaceNews
Tue, 13 Apr 2021 23:59:43 +0000
Lockheed Martin announced a new line of "tactical ISR" satellites designed for space-based surveillance. SpaceNews
Tue, 13 Apr 2021 14:43:02 +0000
York Space Systems has learned a lot from operating its first production-model spacecraft in orbit for two years. The biggest takeaway, though, has been the need to automate satellite handling on the ground. SpaceNews
Tue, 13 Apr 2021 13:58:34 +0000
Space will command nearly 45 percent of the $1.9 billion Korea Aerospace Industries (KAI) has set aside for a broader five-year growth plan. SpaceNews
Tue, 13 Apr 2021 13:00:36 +0000
Astrobotic has signed a contract with SpaceX for the launch of its Griffin lunar lander, carrying a NASA lunar rover, on a Falcon Heavy in 2023. SpaceNews
More space news...
20233 cvs - 500 jobs

LOOKING FOR A JOB?

  • HOME
  • POST YOUR CV
  • JOB SEARCH
  • LOOKING FOR STAFF?

  • HOME
  • REGISTER
  • CV SEARCH
  • POST JOBS
  • CV: Global Business Development and Operations Executive

    Printer Friendly

     


    << BACK

    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:20-02-2013
     Last Modified:20-02-2013 (07:20)
    Job information
     Current job:Global Business Development and Operations Executive
     Employment Term:Permanent
     Job location:Own country
     Date available:immediately
     Industry:Satellite Manufacturers and Subcontractors, Satellite Operators, ,
     KeywordsBusiness Development, Defense and Intelligence, MOD,
    CV

    GLOBAL BUSINESS DEVELOPMENT AND OPERATIONS EXECUTIVE

     

    Accomplished Global Business Development, Operations, and Customer Relations executive with more than 20 years of experience using exceptional communication and leadership skills to build and maintain positive customer relations with existing and new customer base.  Visionary Leader skilled in repositioning assets for profitable growth through alternate uses and foreign markets.   Keen ability to work with Defense, Military, and International customers to understand business problems and develop effective technical and operational solutions.  Extensive International Experience, Capture Management and Planning, Return on Investment Analysis and Development and Funding of new Large Scale Programs and Projects.  R&D-Concept-To-Execution Driver with a focus on combining Tactical and Strategic development of Markets and Programs to improve short and long term P&L.  Solid experience in budgeting, planning, implementing, and executing complex Aerospace solutions and communicating the value of those business strategies to C-Level, and Top Ranking Customers and internal teams. Ability to quickly pick up languages and cultural cues and familiar with CONUS, Asian, Middle East, European, Indian and South American business practices. TS/SCI Clearance.

     

     

     

    CORE COMPETENCIES

     

    ·  New Business Development and Pursuit

    ·  Complex Aerospace Systems and Solutions Development and Funding

    ·  Order Forecasting and Management

    ·  Expert Builder of Customer Rapport

    ·  ROI Analysis and Strategy

    ·  Proposal / Contract Management and Budgeting

    ·  Marketing Management Planning (MMP) and Go-To-Market Strategy Development

    ·  Strong presentation and Communications Skills

    ·  US and Foreign Gov't (EMEA) Experience

    ·  Product Focused R&D

    ·  Account Expansion Expert with over 200 customers in 63 countries

    ·  Strategic International Business Development

    ·  Sales and Marketing

    ·  Alternate Use Product Development

    ·  Large Project Oversight

    ·  Aerospace Product Design and Development

    ·  ITAR  / EAR Compliance

    ·  CMAP Expert

     

     

    CAREER MILESTONES

     

    §  Developed and Led Global Program and Operations for new line of satellite services supporting over 200 customers globally growing accounts from $30M to $78M per year (DigitalGlobe Inc.)

    §  Led Technical / Operational M&A team for AT&T in acquisition of TCI (TCI/AT&T Broadband)

    §  More than doubled customer satisfaction, while reducing costs of a global service delivery team (GHX)

    §  Founder and Managing Partner of BTT Solutions Inc. Specializing in Technical / Operational Consulting to Government and Telecommunications Industries (2001-2007)

    §  Built successful new technical consulting business unit resulting in $22M first year revenue  (Nortel Networks)

    §  Developed and Established successful new revenue streams for a SaaS Company (GHX)

     

     

     

     

    CAREER PATH

     

    DIGITALGLOBE INC. - LONGMONT, CO ………………………………………… 2008 – 2012

    A global satellite imagery company providing imagery and analysis to corporate, government and private industries. $600M Annual Revenue

     

    SR. DIRECTOR, OPERATIONS & BUSINESS DEVELOPMENT – DEFENSE AND INTELLIGENCE   

    DirectReports: 13 – (Foreign Account Management, USG Special Projects Design and Management, Satellite Ground System HW/SW Engineering, Business Intelligence, Global Customer Care).  Total Span of Control:  67, geographically dispersed; Budget: $8.5M

     

    Led global Ground System Design, Operations, Account / Project Management, Tiered Support and Customer Care teams focused on delivery of satellite access time to Domestic and International defense and intelligence customers (DAP Program). I was recruited into the corporation to develop technical design, support and operational teams and strategy to support over 200 customers located globally.  Designed and turned up 8 Direct Access Satellite Customers globally, including dish/ground systems, product processors, collection planning systems, and secured network and OGC web delivery platform solutions.  Managed ITAR issues associated with contracts as well as import/export regulations.

     

     

    §  Deployed first remote ground station in Tokyo for commercial access to orbital assets, and reduced initial operational incident rates from nearly 30% to less than 1% in six months

    §  Turned up 24/7/365 Technical and Operational Support team to support International DAP customer base

    §  Increased Sales of International DAP program by 50% over 4 years

    §  Led team that Developed and Architected Web Enabled OGC compliant WMS/Google platform solution for USG resulting in $40M/yr in annual revenue (RDOG – Rapid Dissemination Of Geo-intelligence)

    §  Customers in: South East Asia, Middle East, North Africa, India, Australia, Europe and US

    §  Developed Technology Mentoring program to expose engineers/developers to various aspects of the Satellite Imagery Business to foster growth and understanding and develop new intellectual capital.

     

     

    GHX - LOUISVILLE, CO ……………………………… 2007 – 2008

    A global Technology company streamlining supply chain workflows & management and providing software as a service. $1B Annual Revenue

     

    DIRECTOR, TECHNICAL OPERATIONS, BUSINESS DEVELOPMENT AND CUSTOMER CARE

    Direct Reports: 8 – (Customer Care, Account Management, Tier 1&2 Technical Support, Systems Engineering, Business Intelligence, Operations)

    Total Span of Control: 52; Budget: $7M

     

    Recruited to lead the design and build of a Global service delivery, customer care and operations management team to address unprecedented growth in the company’s history.  Turned around the “cost center” model of the operational support team by creating subscription-based tiered support model, designing automated / mechanized self-service web platforms for customers, and transforming the cost center into a new revenue stream for the company.  Successfully restructured the technical operations in 9 months resulting in:

     

    §  Reduced transaction failure rates by 70% through web-enabled automation and mechanization solution

    §  Increased Customer Satisfaction (NPS improvement by 40%) and customer renewal rate by 15% YOY

    §  Designed and Architected HIPPA compliant network architecture to serve secured customer networks

    §  Led the team from less than 3% to over 55% first contact resolution on customer impacting incidents

    §  Partnered with key suppliers to streamline operations and automate/mechanize workflows

     

     

    BTT SOLUTIONS INC.  – BOULDER/DENVER, CO ……………………………………… 2001 – 2007

    A privately held consulting firm specializing in Organizational Development and Operational Effectiveness to government and technology-based industries. $4M Annual Revenue

     

    FOUNDER || MANAGING PARTNER

    Direct Reports: 26 – (All management, SME and Sys/Dev, Engineering Consultants); Total Span of Control:  32; Budget: $4M.

     

    Founded and served as CFO/COO of the corporation.  As managing partner of the company, I led the corporation through SBA 8a certification, GSA Schedule acceptance, FAR contracts, managed all financial transactions, developed strategic business plan, negotiated contracts, managed client relationships and developed marketing plans.  In the course of six years, the company grew from two FTEs to over 30, with $4M in annual revenue and a diversified customer base. 

     

    §  SBA 8a / GSA Schedule First time acceptance

    §  Successful negotiation and development of US Government and Private/Public Corp contracts  

    §  CLIENT WORK - LEVEL 3: Reduced order cycle time from months to hours by automating order entry / processing

    §  CLIENT WORK - ARMY CORPS OF ENGINEERS: Streamlined cross functional communications and coordination processes with other agencies in emergency response situations

     

     

     

    NORTEL NETWORKS  – BOULDER, CO / DALLAS, TX …………………………………2000 – 2001

    Multinational Corporation offering broad spectrum of telecommunications hardware, software and professional services to major Telecommunications companies including Annual revenues of $4 billion.

     

    DIRECTOR || SR. ADVISOR

    Direct Reports: 13 (Sys/Dev, Network Engineering, Ops Processes); Spanof Control:  13;   Budget: $60M

     

    Recruited into the company as a subject matter expert in telecom technology and joint ventures / M&A operational activities and was given the lead on a JV project between Nortel Networks, Kiewit Construction, Corning Fiber and Level 3 Communications.  Project was the installation of a value added, trans-Atlantic fiber optic network spanning the US, EU and parts of North Africa. Was promoted to Director of Operations to develop operational methodology on joint venture project into technical solution for consulting practice within Nortel.  

     

    §  Led team that architected and developed the network/systems solution for JV Project, which completed ahead of schedule by almost 6 months and on budget

    §  Produce end-to-end intellectual capital including analysis tools, standard processes, systems architecture and data formats

    §  Consulting practice earned $12M/month in recurring revenue

    BUSINESSEDGE SOLUTIONS – BOULDER, CO / NEWARK, NJ ………………………………1999 to 2000

    A boutique consulting firm start-up with entrée’s into the telecommunications and public utilities industries, specializing in companies seeking to enter the newly deregulated telecommunications business. First year Revenue of approx. $20M

     

    SENIOR CONSULTANT

    Direct Reports: 12 System Design, Architecture, and Network Consultants:  Budget: $2M

     

    Responsible for program management, IT/enterprise integration, business process reengineering, and requirements consulting.  Directed teams in launching three start-up companies serving niche markets; activities included developing of business case models and operational practices, enterprise architectures, and financial models. Engagements included:

     

    §  Launched three startup CLECs in the space of one year, each with specialized domains and verticals and with 100% first-time customer acceptance

    §  Responsible for teams developing Engineering specifications, Operational Procedures and Systems Development

     

     

    AT&T BROADBAND (FORMERLY TCI TELECOM) – DENVER, CO……………………………1997 to 1999

    TCI was the largest cable television company in the United States, as well as a pioneering provider of phone service over a cable network, prior to acquisition by AT&T.  After merger, the new organization supported all of AT&T’s telecommunications services generating a combined $3 billion in annual revenues.

     

    DIRECTOR OF CUSTOMER CARE AND OPERATIONS

    Direct Reports: 17 (Account Management, Customer Care, Tier 1&2 Support); Total Span: 165 employees (including outsourced call center)

     

    I was recruited into TCI as a subject matter expert in Telecommunications Technology and Operations and was tapped to lead the start-up operations team deploying voice services over TCI cable television infrastructure.  Led the team of back office operations, including Customer Care, Business Account Management, Design, Installation, and Support for voice services.  Under my leadership the customer base grew from less than 400 trial customers is a select market to over 25,000 customers in four markets across the US.  When AT&T purchased the TCI Telecom, I led the M&A team from an operations perspective, merging the two organizations, leveraging assets from both entities, and removing overlap. 

     

    §  Scaled operations from market trial to a four city deployment in less than two years

    §  Directed team in post-merger enterprise consolidation that reduced OPEX and leveraged embedded technologies in both companies to increase customer satisfaction 4X while reducing operating costs by 27%

    §  Represented organization in industry forums including USTA, OBF, ATIS, and CLEC working groups

     

     

    US WEST COMMUNICATIONS - DENVER, CO……………………………………………………1989 – 1997

    Multinational telecommunications corporation with the largest footprint of any telecom in the United States.  Offered residential and business services.  Annual earnings approximately $1.2 billion.

     

    DIRECTOR EXECUTIVE STAFF

    Direct Reports: 39 (Planners and Engineers); $218M Annual Capital Network Budget

    Served as Program Director and lead for Network Analysis, Operations and Processes.  Responsible for developing new processes and best in class methodologies for network operations and engineering.  Prior to that I led team of tactical planners and engineers and oversaw annual capital budget of $218 million for all projects in the state of Oregon.

     

    §  Directed program to establish business strategy based on data mining and strategic operational development that delivered $19 million cost savings to the company; achieved commendation for the successful strategy

    §  Presented work at the Fielding Institute’s international conference on Operations and Metrics, Ontario, Canada.

     

     

     

    Education and Certifications and Awards

     

    BS, Engineering and Physics, University of Colorado, Boulder, CO - 1991

    Certificate, Project Management, University of Denver – 1995

    Numerous College Level Courses Covering: Finance, Accounting, and Management

     

    * Author: “A Practical Guide to Organizational Development and Operational Effectiveness”

    Greyhound Publishing – 2003

     

     * Letters of Commendation from the International Atomic Energy Agency (IAEA) and Japanese Government (JMOD) for service during the Japanese Earthquake and Fukush


    Registering is the only way of posting vacancies and obtaining contact details of candidates in our CV database.

    All it takes is a few minutes and a credit card (Visa or American Express). To sign-up to this service, simply click on the Register link and fill in the form. You will then have instant access to our system after on-line payment where you will be able to complete the transaction in either US Dollars, UK Pounds or Euros.

    All online credit/debit card transitions are handled through our secure third party payment processors at WorldPay. Worldpay are part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, WorldPay payment solutions are trusted by thousands of businesses, big and small worldwide. 

    Pricing starts at €450 (approx £400 or US$500 - use the convert tool for an exact conversion) for one month unlimited job postings and unlimited CV database access (for one user), with package discounts available if you have more permanent recruiting needs. For example, a Gold subscription will give you unlimited jobs posting and unlimited CV database access for one year at just over €250 per month!

     

    2021 Pricing Structure (excluding VAT):

    1 month - Discovery 450 euros convert
    3 months - Bronze 1150 euros convert
    6 months - Silver 1950 euros convert
    12 months - Gold 3200 euros convert

     

    If online payment is not convenient, give us a call at +33(0)622757477 or send us an email at sales@space-careers.com. We will set up an account for you and invoice you, but in this case, access to our website will be granted only after payment has been received. Note that you can also pay through PayPal.

     

    Subscriptions

     

    Please note that the posting of academic positions is free of charge. All you need to do is email us your job description and we will post it for you.

     

    VAT:

    Spacelinks is based in France so the following European Union regulations regarding electronic commerce apply:
    - if your business is located outside the EU, VAT does not apply to you
    - if your business is located in France, you will be charged a 20% VAT
    - if your business is located in the EU and you don't have a valid VAT registration number, you will be charged a 20% VAT
    - if your business is located in the EU and you do have a valid VAT registration number, you won't be charged VAT provided you give us your VAT number (mandatory for invoicing)

     

    Support:

    For sales enquiries and general information, you can call us on +33(0)622757477.
    Support is available Mon-Fri on +33(0)622757477 or via email. Out-of-hours support is provided only via email.

    Please also note that we are located in France. Our normal office hours are 09:00 to 18:00 Monday to Friday. France timezone is GMT+1.

     

    Warning:

    We are very serious about our job seekers privacy so only legitimate recruiters and employers are eligible for a recruiter account. All subscriptions requests will be manually approved and recruiter accounts constantly monitored. Users who enter inaccurate or incomplete information will not gain access to post jobs or search resumes. Sharing of login details with a third party will result in the suspension of the recruiter's account with no subscription refund.

    To ensure you are approved, please include the following on your application:
    * The website address of your Company. Under construction websites will be rejected.
    * Email - Must end in @yourcompany.com. Applications using free email accounts such as Hotmail, Yahoo or Gmail will be rejected.

    Individual exceptions can be made on a case by case basis by emailing sales@space-careers.com. Accounts found not to be in compliance will be deleted.

     
    Terms & ConditionsCopyright ©2021 Spacelinks
    Web Analytics