Maintenance  Management

Project Management - Facilities Systems Management - Contract Management

• Proactivequality-driven Facilities Maintenance Management professional with 22 years of proven experience providing first class operations for facilities, attractions, administration, maintenance, safety, food services, construction and property management.
• Proven expertise in complex projects from inception to completion.
• Oversaw the project design and development process, equipment specifications, construction management, and cost estimates for mechanical, electrical, plumbing, and HVACsystems,attractions, food services, routinely completing projects ahead of schedule and below budget.
• Successful track record of implementing projects utilizing project management methodologies with key success indicators. Continuously improved upon quality process to streamline installation, maintenance, and repairs.
• Established and maintains positive relationships with vendors, business and operational leadership, and internal/external customers and clients.
• Critical thinker with excellent communication skills, judgment, and strong initiative.
• Directed daily operations for facility operations, facility condition assessments, maintenance procedure generation, PM database implementation, transportation, exhibit maintenance, fleet maintenance, roads and grounds/landscape, capital project planning, reducing costs, and transforming shops from reactive to a proactive organization.

Areas of Expertise

Operations/Environmental Safety               AutoCAD/Micro Station              Capital Project Planning

Engineering Estimates                               Chemical Handling & Storage    Vendor Management

Cost Analysis Design & Development         Expense Management               FAR/DFAR, RS MEANS, GSA, DCAA

Machine Operations & Maintenance            Emergency Response              Contract Development & Negotiations

Procurement                                            Budget Preparations                 Forecasting & Long Range Planning

Maintenance Operations                           Planning & Scheduling               OSHA 10 Hr Certification

Lean Six Sigma subject matter specialist   ISO Mock/Lead Auditor               Standardized Practices   

Professional Experience

Consultant – Director Operations and Maintenance

Delaware North, Kennedy Space Center Visitors Complex, FL 2013

Directed facilities maintenance operations, landscaping, exhibit maintenance, fleet maintenance, capital project planning, construction/project management, content, collections, database systems, work procedure development, and the scheduling and implementation of daily maintenance operations for 10 complexes and 37 buildings.

• Directed and oversaw preventive maintenance programs and facilities projects designed to improve the guest experience, and  minimizing disruption of daily operations.
• Managed, lead/supervised maintenance department staff of 75 employees, construction/modification projects and the development and implementation of the Enterprise Asset Management System (EAM).
• Prepared and made recommendations on budgets, financial forecasts, and long term cost and budget plans, focusing on operational expenses and labor costs/management.
• Served as technical representative to promote effective cooperation between the company and our customers.
• Developed and directed preventive maintenance programs, procedures and policies.
• Monitored and implemented mandatory testing and inspections procedures for equipment and systems.
• Planed, budgeted and controlled the inventory for all operations under jurisdiction of Director of Facilities.
• Recommended and Implemented plans for addressing deferred maintenance and equipment replacement.
• Ensured procurements are initiated in a timely manner and installation is coordinated appropriately.
• Planed, directed, scheduled and managed all activities and operations of the tour bus fleet , facilities fleet, and systems and equipment maintenance.
• Oversaw OSHA Safety and Environmental Management.
• Ensured mechanics had all events show ready, including all daily exhibits, show controls, start up and shut down shows, and audio visual systems.
• Oversaw preparations for special events, show presentations from tents, AV, lighting and stages.
• Oversaw the care and maintenance of historical exhibits and artifacts valued at over 13.2 Billion.
• Developed and managed the programs throughout the process of development functions, approval, and implementation. Recommend policies, planning guidelines and procedures for the development of the department’s operating and capital budget programs

Accomplishments

• Managed an $8.7 M annual operations budget for facilities maintenance operations, landscaping, exhibit maintenance, fleet maintenance, capital project planning, construction/project management, content, collectionsdepartments incorporating all unplanned projects and/or expenses at $438,000 under budget/plan.
• Constructed multiple comprehensive databases documenting systems down to sub-component level, system and sub-component part/serial number info, vendor information, and maintenance tracking and scheduling.
• Received accommodations for effective management, cost reductions, and recognition for exceptional job performance.
• Generated preventative maintenance (PM) work instructions, specified PM requirements and specifications, implemented database scheduling tools, and populated the Enterprise Asset Management System (EAM).

Facilities UtilitiesManager– Project Manager

United Space Alliance (USA), Kennedy Space Center, FL - 1999 to 2012 

Directed design and modifications projects, the operations and maintenance portfolio for National Aeronautics and Space Administration’s 1.2M square feet of test, operations, manufacturing, and support facilities, encompassing 9 complexes with 35 facilities, with office, manufacturing, laboratory, clean room and logistical space valued over $186M.  Guided talented cross-functional teams in providing technical and critical services in project management, contract management, monitoring, and measurement of major providers, services, and quality.  Experience in the management of bargaining unit employees.

• Oversaw the design development process, equipment specifications, and cost estimates for mechanical, electrical, plumbing (MEP), HVAC, operations support services, audio/visual (AV), and video telecommunication systems to ensure building code-compliance and that systems align with company /NASA safety policies and industry best practices.
• Controlled maintenance operation portfolio and implemented strategies to improve planned preventive maintenance programs, building and systems repairs, service contract deliverability, inspection and testing.
• Determined ifmachine operation and maintenance and other services should be performed by on-site teams or outsourced to external equipment specialists under Reliability Centered Maintenance (RCM), Facility Condition Assessment (FCA), and Lean manufacturing 5S or 6Soperations.
• Served as Contract Technical Manager for internal and external sub-contracts. Responsibilities included subcontractor and contract negotiations, FAR/DFAR, RS MEANS, GSA, and DCAA compliance. Familiar with fixed fee, incentive fee, award fee, fixed price, time & material, labor hour, and cost reimbursement contracts.
• Company Interface for the Kennedy Space Center Base Operations Support Services contract (BOSS) responsible for the design, specification and technical direction for all base infrastructure support operations, plant/floor layouts, emergency exists and signage, janitorial, roads and grounds, fleet management/maintenance, elevators, fire detection & suppression systems, special events, shows, exhibits, etc.).
• Partnered and negotiated with the customer/client multiple organizations, base support contractors, and various corporate divisions regarding the consolidation and processing of government facilities, under the Marshall Space Center J9 facility classifications listing.  The J9 document is responsible for defining all government facility classifications for the documentation of facility critical systems, their capabilities, and specifies the required documentation for the turnover and closeout of these facilities.
• Generated statements of work, bases of estimates (BOE), contract award selection and criteria, requests for quotes (RFQ), and analyzed contractual data from different perspectives, summarizing into useful information.
• Tracked and maintained personal and real property inventory - including a detailed itemized list of equipment installed, manufacturer, description, capabilities, date of installation, and the cost of installation/residual value.
• Researched and specified environmental concerns and/or potential impacts, for both current & anticipated as a result of equipment/closure. Duties included material handling, warehouse operations/safety/inventory etc.
• Member of NASA’s Damage Assessment & Recovery Team (DART), and USA’s Emergency Accountability Reporting Team for hurricane and disaster prevention and recovery operations, safety gear, first aid kits, and area access.

Accomplishments

• Directed multiple major projects to $52M, from inception through completion ahead of schedule and within or under budget.  Tasks included project engineering, design, oversight, and scheduling.
• Directed and managed $7M in sub-contracts and services, and $3M in building maintenance annually. Was able to stay within $100,000 under budget for both cost plus incentive fee contracts.  
• Constructed multiple comprehensive databases documenting systems down to sub-component level, system and sub-component part/serial number info, vendor information, and maintenance tracking and scheduling.
• Received repeated letters of accommodations for effective management operations and numerous internal and external awards in recognition of exceptional job performance.
• Selected as Facilities Branch Contract Closeout Project Lead to oversee the closeout of 35 facilities and transfer for reassignment under new programs.
• Finalized facilities capability and contractual requirements documentation for all occupied facilities, finalized negotiations 3 months ahead of schedule and under budget.
• Completed facilities transition and retirement documentation in 6 months, ahead of 2-year time frame, reducing facilities costs, increasing overall profits under $232.9M contract for the transition and retirement for all 78 USA occupied facilities.
• Designed, managed and coordinated a 1-year Video Teleconferencing and Conference System up-grade project.  The original $478K project was to redesign the Engineering and Administration Bldg. main conference room.  Upon completion of project the cost was $456K and the project grew to modify 10 conference rooms AV and video teleconferencing systems with state of the art systems.  This project was completed 1 month ahead of schedule and was $22K under budget.

United Technologies Corp. (United Space Boosters Inc.)           July 1991 – Sept 1999

Sr. Facilities Operations and Maintenance Designer/Planner

Performed building and systems design and project management for facilities modification projects and facilities systems maintenance.  Developed all technical requirements, contractual and operational documentation required in support of corporate, construction, and operational requirements.  Provided detailed contract and operational specifications as required per contract to meet the Solid Rocket Booster Elements mission readiness and process schedules, as specified by NASA. 

Performed construction project management, design, and operations oversight for major facility modification projects ranging from $10K to $52M. Directed and managed sub-contracts with an annual billing of $7M, and supported building and systems maintenance functions with an annual billing of $3M. 

All technical direction and leadership support was provided for engineering, project management, and sub-contract management functions, where I specified design criteria, design concepts, trouble shooting, repairing, sustaining operation, and maintaining multiple systems and/or projects for electrical and mechanical systems.

• Oversaw the design development process, equipment specifications, and cost estimates for mechanical, electrical, plumbing (MEP), HVAC, operations support services, audio/visual (AV), and video telecommunication systems to ensure building code-compliance and that systems align with company /NASA safety policies and industry best practices.
• Served as Contract Technical Manager for internal and external sub-contracts. Responsibilities included subcontractor and contract negotiations, FAR/DFAR, RS MEANS, GSA, and DCAA compliance. Familiar with fixed fee, incentive fee, award fee, fixed price, time & material, labor hour, and cost reimbursement contracts.
• Company Interface for the Kennedy Space Center Base Operations Support Services contract (BOSS) responsible for the design, specification and technical direction for all base infrastructure support operations, plant/floor layouts, emergency exists and signage, janitorial, roads and grounds, fleet management/maintenance, elevators, fire detection & suppression systems, special events, shows, exhibits, etc.).
• Generated statements of work, bases of estimates (BOE), contract award selection and criteria, requests for quotes (RFQ), and analyzed contractual data from different perspectives, summarizing into useful information.
• Tracked and maintained personal and real property inventory - including a detailed itemized list of equipment installed, manufacturer, description, capabilities, date of installation, and the cost of installation/residual value.
• Member of NASA’s Damage Assessment & Recovery Team (DART), and USA’s Emergency Accountability Reporting Team for hurricane and disaster prevention and recovery operations, safety gear, first aid kits, and area access.

Accomplishments

• Received repeated letters of accommodations for effective management operations and numerous internal and external awards in recognition of exceptional job performance.
• Designed and managed a $13.8M corporate consolidation and renovation project where 500 employees and their families were relocated from Huntsville, AL and Slidell, LA to Kennedy Space Center, FL in 6 months and within budget. Project required the renovation of existing warehouse to office spaces.
• Designed and coordinated a $2M office and relocation project for 250 Finance and Procurement department employees and their equipment into new office spaces on Cape Canaveral Air Force Station below budget and 30 days ahead of schedule.
• Designed, coordinated, and managed the $7M Materials & Processes Engineering Labs redesign and relocation to its’ new location on Cape Canaveral Air Force Station 3 months ahead of schedule.  This project required the consolidation of all the M&P labs and equipment, from three separate buildings/complexes on KSC, and one building/complex on Cape Canaveral Air Force Station, into their new Cape Canaveral Air Force Station building and redesigned lab spaces.
• Was named the President of the USBI Ergonomic board, and built the corporate Ergonomics policies and procedures.  Also specified all ergonomic equipment, set-up ergo stock items, stock min - max quantities, and built corporate and division ergonomic standards.                                      

Sr. Quality Inspector             Dec 1989 – July 1991

Sr. Quality Inspector (lead), scheduled work for second shift quality inspectors, and inspected operations technicians work was per proper procedures and drawing specifications.  Wrote/generated Discrepancy Reports (DR) and Problem Reports (PR) for out of specification or incorrect installation of flight hardware.  Was assigned to the Material Review Board (MRB) for the disposition of Use as is approval through Quality Engineering and Marshal NASA and KSC NASA approval/documentation procedures.

Accomplishments

• Received repeated letters of accommodations for effective management operations and numerous internal and external awards in recognition of exceptional job performance.
• Was the second shift Quality Lead within 6 months of joining the department.                                                 

Sr. Mechanical Technician                 April 1982 – Dec 1989  

Sr. Mechanical Technician (lead), scheduled work and hardware transfers, hands on experience working with electrical, mechanical, ordinance, parachute and structural systems.  Worked directly with Manufacturing Engineering modifying the booster structures for DFI systems, also installed required components and wire harnesses. USBI certified OJT Instructor responsible for the training and certification of other technicians, quality inspectors, and management, in parachute integration and installation.

Accomplishments

• Received repeated letters of accommodations for effective management operations and numerous internal and external awards in recognition of exceptional job performance.
• Obtained the position of forward mechanical crew lead within Three ½ years

Additional Work Experience:

David Sanders Handyman service Inc.           Oct. 2004 – Current

Owner- Performed repairs to residential and commercial buildings per local building codes.

Amazon Renovation                 Sept. 1986 – Sept 2000

Owner - Designed and performed construction modifications in residential and commercial buildings per the clients’ requests and local building codes.

Planning Research Corporation, Cape Canaveral, Florida               August 1986 - December 1986

Draftsman – Worked on theSavannah Nuclear Plant redesign project.  Responsible for the redesign of the electrical and cooling systems under the direction of the Design Engineering Department.

Sea Ray Boats P.D. & E,Merritt Island, Florida               May 1986 - August 1986

Design Draftsman  - Responsible for design of boat interiors, hulls, hydraulics, and electronics.  Generated the as built drawings used by Manufacturing during production in the main plant.

Raymond Hall & Associates, Melbourne, Florida             January 1977 - March 1982

Land Surveyor/Designer - Design and layout of residential communities, multi-family dwellings, commercial facilities, and ground support equipment.  Management, task prioritizing, and scheduling of land surveying crew person.

Rockwell International, Kennedy Space Center, Florida           May 1978 - December 1980

Sr. Mechanical Technician- Assigned and coordinated work performed by Orbiter mid body mechanical crew designed and fabricated tooling.  Built and tested aircraft instrumentation and radar systems.

Education & Certifications

BBA - Organizational Management, Warner University, Lake Wales, FL

Course concentration in Information System Technology

AS - Drafting and Design Technology, Brevard Community College, Cocoa, FL

Course concentration in Architecture

AutoCAD, Auto Desk | Micro Station, Micro Station Institute / Bentley Systems, Inc. | EHS Core Ergonomics, Joyce Institute | Applied Ergonomics, Georgia Institute of Technology | Construction Safety and Health, OSHA | ISO 9000 & 9001 Lead Auditor, Excel Partnership, Inc., Fork lift certified

Affiliations & Computer Skills

Space Coast Ergonomic Society

Project Management Institute (PMI) currently pursuing PMP certification

Internal Facility Management Association (IFMA) currently pursuing CFM certification

AutoCAD, Micro Station, MAXIMO, Microsoft Office Suite, PowerPoint, Excel, MS Project, MS Access, Adobe Photoshop