Work experience |
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Dates |
June 2011 - February 2013 |
Main activities and responsibilities |
Care and assistance to the main customers of the SpaceCenter’s TLC department; Configuration, performance and fault management; Development of O&M management systems; Troubleshooting and ticketing; Teamwork experience; Technical operations with the world’s leading global satellite communication providers. |
Name and address of employer |
Telespazio S.p.A. - A Finmeccanica Company - Via Cintarella snc - 67050 Ortucchio (L’Aquila) ITALY |
Type of business or sector |
Telecommunications (TLC) |
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Dates |
January 2000 - May 2011 |
Main activities and responsibilities |
Joining this project since the very beginning, I followed all the activities from the start-up phase of the gateway; writing all the ordinary (daily, weekly, monthly and annual) and extraordinary procedures, installing, configuring and maintaining the equipment - giving assistance, monitoring the system performances and the quality of service; Though the importance and the broader level of the Elsacom Teleport, there were only a few of us to perform all the necessary activities, so I adapted myself to different tasks; secretaryship, slideshow presentations, booking and public relations with third party and partner companies; Ordinary, extraordinary and problem solving operations on customized equipment; Marketing and communications. Brand design for the company’s products and services; Measurements and tests performed all around Europe; Design and maintenance of the company's internet website; Remotely controlled activities over the Orbit TV network (Service area: Middle East and North Africa); Teamwork experience in a 24/7/365 service with on call availability; Fault management, troubleshooting, ticketing and reporting. |
Name and address of employer |
Elsacom S.p.A.- A Finmeccanica Company- Via G. Galilei snc- 67051 Avezzano (L’Aquila) ITALY |
Type of business or sector |
Telecommunications (TLC) |
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Dates |
April 1998 - January 2000 |
Main activities and responsibilities |
CAD Designer; In charge of the company’s technical archive; Work experiences in partnership with IVECO-PegasoS.A. Bus Division Engineering - Barcelona (Spain); Coordination of two junior draftsmen; Took place at the Quality system management meetings. |
Name and address of employer |
Brenta Euroindustrie S.p.A.- Via I. Newton, 24- 67051 Avezzano (L’Aquila) ITALY |
Type of business or sector |
Automotive |
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Dates |
October 1997 - April 1998 |
Main activities and responsibilities |
Information Technology specialist |
Name and address of employer |
Telital Manufacturing S.r.l. - Via S. Pertini, 1 - 67051 Avezzano (L’Aquila) ITALY |
Type of business or sector |
Telecommunications (TLC) |
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Education and training |
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Date |
2005 - 2010 |
Title of qualification awarded |
Degree (5 years) |
Score |
Summa cum laude |
Principal subjects/occupational skills covered |
Thesis on “Corporate Social Responsibility”; CSR Social Accountability Report and Ethical Code; Specialization in marketing and communications. |
Name and type of organisation providing education and training |
Political Science Faculty at the University of Teramo (ITALY) |
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Date |
Until 1993 |
Title of qualification awarded |
Qualified technician Diploma |
Principal subjects/occupational skills covered |
Information Technology Specialization |
Name and type of organisation providing education and training |
IndustrialTechnical Institute High School in Avezzano (ITALY) |
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Personal skills and competences |
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Mother tongue |
Italian |
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Other language(s) |
English, French, German, Spanish, Portuguese |
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Social skills and competences |
Teamwork experience: I have worked in various types of teams from research and development teams to engineering department; Intercultural skills: I am experienced at working with people from everywhere. |
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Organisational skills and competences |
Good organisational skills, for a productive workplace and a collaborative atmosphere with clear understanding of objectives. |
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Computer skills and competences |
Operating systems: MS Windows / UNIX-Linux / Mac
Word processing skills (more than 500 characters per minute);
Software: Remedy Action Request Trouble ticketing system; MS Office (ECDL certified) and Open Source equivalent Libre Office; CAD software (especially Autodesk AutoCAD); Computer graphics / photo-retouch (especially Adobe Photoshop); Web design applications (especially Adobe Dreamweaver); HTML Mark-up; Audio-video editing software; SAP; Research and development on customized packages; Many other tools and utilities.
GUI’s usability design. |
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Artistic skills and competences |
Photography (self-taught); Hand-drawing. |
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Other skills and competences |
Strong customer / stakeholder orientation; Empathy; Versatility; Reliability; Good communication skills; Good ability to orient myself in new geographical, physical and organisational settings; Carefulness; Orderliness. |
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Driving licences |
C, B, A since 1993 |
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Additional information |
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Training |
Deutsch language course at the “Internationaler Bund” in Oberursel (Deutschland), started April 8th 2013 – ongoing; English language proficiency course at the “Colchester English Study Centre” in Colchester (United Kingdom), ended with “B2 - Upper Intermediate” level - February 2010; “Network Operation Centre (NOC) Administration and Troubleshooting” course at QUALCOMM NL in Veldhoven - Eindhoven (Netherlands) - September 2000; Computer Aided Design (CAD) certification and a fellowship won as first classified in a European Union course (660 hours in two years). Vocational Training Centre Avezzano - June 1997. |
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Personal interests |
Travelling; Enjoy all sports, particularly swimming and fitness training. |
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Other |
Military service completed in 1994 at the logistical battalion of Italian army in Visco (Udine) ITALY |
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