· Telecommunications Engineer with more than 20 years experience in Satellite and Wireless Communications Systems
· Experienced Systems Operations Manager with broad knowledge in operations and management of complex telecoms systems
· Certified Project Management Professional (PMP) with proven track record in managing large scale international projects
· Self motivated, quick learner, ambitious, and good team player
Thuraya Telecommunications Company - (Dec. 1998 – Present) Dubai - UAE
1. Director – Technology Development January 2011 – Present
· Responsible for development of Thuraya gateways and customer products
· Responsible for system expansions and new services development
· Providing engineering level support to Operations team
· Providing technical support to Commercial division
2. Executive Manager - Operations and Maintenance October 2007 – December 2010
· Managing the Operations and Maintenance Unit, comprising of Space Segment and Ground Segment
· Responsible for preserving Thuraya System in nominal operational status
· Liaising with System Designers and Vendors to resolve emerging issues and enhancing existing system
· Ensuring end customer service continuity and continuous customer satisfaction
3. Manager - Operations and Maintenance Ground Systems August 2005 – October 2007
· Managing the Ground Segment of Thuraya Satellite (MSS) company
· Leading a team of engineers and technicians split across 3 sections (Base Station, Network Switching, and Value Added Services)
· Responsible for integration of new systems and services within and outside the department
· Maximizing team efficiency through restructuring and redistribution of responsibilities
4. Senior Engineer - Communications Systems Projects March 2003 – July 2005
· Responsible for managing new projects developed for Ground Systems
· Responsible for technical integration of external companies
· Providing technical support to the Operations team
5. Senior Engineer - Advanced Operations Center April 2001 – February 2003
· Responsible for the operations and maintenance of Thuraya radio ground system
· Training and coaching the systems engineers and technicians
· Coordinating with staff from other sections to resolve any service affecting issues
6. Engineer - Advanced Operations Center Dec. 1998 – April 2001
· Reviewing system design through regular Design Review Meetings in UAE and at the US premises of Hughes Network Systems and Boeing Satellite Systems
· Ensuring that the delivered systems match the contractual specifications
· Responsible for Ground Systems installation, commissioning, and acceptance
· Responsible for follow up of On-job training of core Thuraya Ground Operations team
Saudi Oger Ltd. October 1992 – Dec. 1998 Jeddah - KSA
1. Assistant Project Manager – Royal GSMNetwork Dec. 1993 – Dec. 1998
· Responsible for the integration and acceptance of Royal GSM network in KSA Western Region (Jeddah, Mekkah, and Medina)
· Responsible for the operations and maintenance of the Royal GSM network
· Coordination with Royal client representative and with vendors teams (Siemens-Motorola)
2. Telecom Engineer Oct. 1992 – Dec. 1993
Responsible for the Operations and Maintenance of royal palace telephone network and PABX systems
Dar Al Handassah – Shair and Partners July 1992 – Oct. 1992
Beirut - Lebanon
· Computer engineer:responsible for computer Hardware and software support
Sheikh Moussa Trading Co. (Nov. 1991 – Oct. 1992)
Beirut – Lebanon
· Software engineer:responsible for the development of Payroll and Inventory Systems
Skills and achievements
· Certified Project Management Professional (PMP) – Sept. 2005
· Contract Management and Negotiation Skills
· Leadership Skills – Dec. 1994
· Certified Siemens (1994), Ericsson (1999) O&M Engineer
· Certified Hughes (2000) O&M Engineer
· Diverse Computer Skills
Bachelor of Engineering – Computer and Communications (1991)
American University of Beirut
Beirut – Lebanon
- Soft Skills Training (Leadership Skills, Emotional Intelligence, Problem Solving and Decision Making)
- Technical Training (Siemens, Motorola, Alcatel, Ericsson, Hughes Network Systems, Boeing Satellite Systems, Huawei, Unix)
- Date of Birth: Jan. 1st, 1970
- Nationality: Lebanese
- Residence: UAE valid till Jan. 2013
- Married, with 3 children
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