Date Of Birth:                          19/04/1975

CAREER SUMMARY

Experienced IT professional with planning and organisational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.

With 4 years professional and proven leadership skills working within the Space Industry at DLR/Eumetsat as a Spacecraft Operations Controller.  With main attributes leading to trouble-shooting and resolving problems with the ability to learn new concepts quickly, experience working in a multi-platformed environment. 

Networking Cisco technician, excellent knowledge with hands-on working experience with network configurations, services, routing and related protocols (TCP/IP,SMTP,HTTP,FTP,DHCP). 

Most Recent Employment

Spacecraft Controller Galileo 

Telespazio Deutschland                            June 2011 - Present

- Operating all or parts of the mission system, which incorporates parts of the ground and space segment for the Galileo mission in a shift rota 24/7/365.

- Monitor and control all operational progress in accordance with the scheduled operations   plan, ensuring that safety criteria are respected and that all operations are conducted in accordance with the established Flight and Ground Procedures using SCOS 2000.

- Perform classified Flight Security Activities with established security clearance (U2).  Perform KMF crypto uplink STC´s and to check the received STM.

- Perform TTCF, CMCF and SSCF Ground Activities as Shiftlead for Routine Contacts.

 - Immediate response to spacecraft contingencies and implementation of approved recovery procedures

- Coordinate with the responsible SOM (spacecraft Operations Manager) for any scheduling required.

- Prepare and complete all necessary forms and operation reports for the daily routine operation.

- The position covers pre and post launch activities as well.

- Attendance at simulations and pre-launch test campaigns.

- Regular use of spacecraft simulator to validate Flight and Ground procedures.

- Assist in the production of printouts, graphs and plots for off-line evaluation and analyses.

ODB weekly installation files extracted from MOIS and installed on Vali and Imported to Ope chain. 

Previous Employment

COMPUTER SYSTEMS DATA ANALYST          May09 - Sept09 Contract

            North Yorkshire Hospital NHS

• Running a series of SQL commands to generate system data to be distributed to senior management for different consultancies.
• Importing results into excel spreadsheets and generating pivot tables to represent the data as per the user requests. 
• Writing accurate ops procedures so weekly tasks can be adhered to in a timely manner.

network support operator/2^nd line support

Premiere Global Services                       Sept06 - May09 (Position Made Redundant )

• Network systems operator in UK’s leading digital message broadcasting company, which delivers time sensitive documents for financial companies/markets, banks and building societies, tour operators and various other large companies.
• Providing day-day support for 1^st and 2^nd line NOC (network operations centre).
• Day to day management of operating systems.
• 24 hour 1^st/2^nd line support at European Level
• Providing 2^nd level technical support to the Admin and support operator
• Maintained an overview and awareness of the system in order to identify and correct problems as well as identifying potential problems and dealing with them immediately.
• Responsible for monitoring and Administration of WAN,LAN and LGC in order to process clients information by the fastest and reliable means.
• Implement and monitor back-up procedures for all database files.
• Experience and utilization of UNIX.
• Monitoring all utility systems such as standby generators, UPS equipment and clean power arrangement.
• Ensuring prompt and efficient service from suppliers of hardware and software.
• Train and assist users with application software.
• Providing 2^nd line, face-to-face, hands on support for hardware and software problems and also eliciting new requirements.

MSG SPACECRAFT SYSTEMS OPERATIONS CONTROLLER

Serco Services GmbH, Darmstadt Germany.                       February 2003 – July 2006

• Working in the MSG Operations team, providing 24 hour cover. Main duties included:
• Monitoring status data from the spacecraft and ground stations. End-to-end monitoring across a multi-plat-formed environment to track dataflow from the satellite through to the end users reception stations.
• Providing first line technical support to troubleshoot hardware problems, preventing data loss to the end users.
• Routine checks of equipment in house and advising customers of alternative methods for receiving the data.
• Take the necessary corrective action in the event of spacecraft or ground station anomalies according to pre-defined operational procedures.
• Liaising with ground station personnel for familiarisation visits and exercise purposes such as back up spacecraft control centre operations in the event of main control room failure.
• Take responsibility for Trainee Operators, and provide training where required.
• Take the necessary corrective action in the event of spacecraft or ground station anomalies.
• To advise senior staff of the satellite operations team in the event of spacecraft or ground station anomaly, according to pre-defined procedures.
• Provide data from the satellites or ground station as requested by senior members of the satellite operations team.

ESOC LAN SUPPORT, NETWORKING TECHNICIAN

Serco Services GmbH, Darmstadt Germany                     May 2000 – February 2003

• Working in the Operations Support Centre using a variety of computer and network hardware and software. Main duties included:
• Monitoring and support of a multi plat-formed computer environment and an Ethernet based Local Area Network supporting launch, LEOP and routine operations of various satellites.
• Problem chasing/solving and team co-ordination.
• Using CWSI (CISCO Works for switched Internet works) OPSLAN/DEVLAN Network management station.
• Management of DNS using a Unix system with VI editor.
• Operating Systems: VMS, Unix, DOS and Windows 9x/NT/2000.
• Networking: Ethernet, FDDI, ATM, TCP/IP.

VAX/VMS COMPUTER OPERATOR

Hodder Headline PLC,  Abingdon                         November 1998 – May 2000

VAX/VMS COMPUTER OPERATOR

Vodafone Retail Ltd.  Pembroke House, Banbury Business Park     September 1995- November 1998

Education

September 1986-June 1992       Chenderit School, Middleton Cheney, Banbury, Oxon

10 GCSEs in the following subjects:

Maths, English Literature, English Language, Biology, Chemistry, Physics, German, Sport, Art and Design Technology.

Further Education

September 1992-May 1995        North Oxfordshire College, Banbury.

Course Description:                  BTEC National Diploma in IT Applications:        

During a two-year course I studied a wide range of computing aspects. Including: IT applications, IT fundamentals, Software principles, Electronics, Business systems, Office skills and technology, IT specification installation and maintenance, Programming Practice, Data Communications.

January 2007- Leeds Remarc Training CentreCourse Description:  ITIL Foundation course: An introduction to the concepts, terms, objectives, definitions, benefits and relationships within core IT service management processes and functions according to ITIL.

Interests & Hobbies     

Sports including football, cricket, snooker, gym, running and cycling.  I have recently taken up running to keep myself fit with the aim to complete half marathons and 10k races.  I also enjoy listening and supporting local bands in their professional careers.  I also enjoy travelling to European Cities wherever possible and enjoy visiting museums and art galleries.