Accomplished IT Business and Systems Analyst with an exceptional mix of technical, strategic, and managerial skills. Reputation for using analytical abilities to manage resources and business analysis strategies to integrate technology into business operations and solutions. Solid experience in developing all sizes of organizations to provide superior levels of service. Self-motivated initiator and thinker (tactical, strategic) with strong communication, presentation, interpersonal, management, and organizational skills. Unwavering commitment to performing at the highest level of professional excellence.
Demonstrated success record in:
§ Proven record of initiative and success in softwaredevelopment, writing, and project management within environments from small projects to large-scale companies.
· System Management · Application Development · Risk Analysis
· Project Management · ERP Business Systems · SDLC
· Client Support · CM/CRM/Materials Mgmt · Quality Assurance
· SWAT Analysis · Software/Hardware Analysis.
HIGHLIGHTED CAREER ACHIEVEMENTS
IAP Worldwide Services, Cape Canaveral, Florida 2012 to 2013
Sr. IT Systems Analyst
Responsible for Deltek’s Customer Relations Management (CRM), Capture Management (CM), and Deltek Costpoint Finance systems. Responsibilities included application training for Business Development, system administration for CRM/CM, Deltek CRM/CM upgrades (Application and server), Cognos reporting for Costpoint.
· Developed CRM/CM business systems modules to streamline Business Development and Financial activities
· Developed SQL (MS Server 2005 and 2008R2) reports for Business Development
· SQL DBA for CRM/CM
· Wrote Cognos reports for Deltek Costpoint Financial systems
· Wrote all user work instructions for CRM/CM for functionality and report writing
· Team leader and Technical Analyst for Deltek Systems Costpoint and CRM/CM
· Excellent knowledge on ERP, CRM and CM
L-3 Communications, Linkabit Division, Melbourne, Florida 2011 to 2012
Sr. ERP Business Systems Analyst
Role was a liaison for IT and Division Operations for all Deltek Systems ERP business systems. Responsibilities included employee ERP application training, generating process and system documentation, participating in ERP system upgrades, define and refine processes for continuous improvements within IT/MIS in support of the business operations and goals.
• Resolved material inventory discrepancies issues in MRB, provided training to SCM personnel for returned inventory, Provided daily ERP support to all end users for Material and Finance operations.
Assisted consultants implementing Costpoint ERP on an acquired company
• Excellent knowledge on Material, Finance, and SCM processes for government sub-contractors using Deltek ERP business systems
• Wrote and trained employees on Deltek Material and Finance procedures
IT Consultant, Tualatin, Oregon 2008 to 2011
Worked as an independent consultant with expertise in ERP business systems. Responsibilities and roles included ERP Business Systems Analyst, Oracle DBA, IT Project Manager, and BI Analyst.
ITT Force Protection Systems, Thousand Oaks, CA 1999 to 2008
Sr. Business Systems Analyst and SQL DBA
IT Project Manager and lead analyst that was responsible for Deltek Systems ERP and client support, SQL database/application software maintenance and upgrades, development and maintenance for ERP sub-systems, and vendor contracts (drafting, negotiating, and monitoring), scheduling, and project presentations. Provided support for Manufacturing bar coding systems, business systems analyst for Costpoint Materials/Finance modules, TIPQA customer support, support and maintenance of business intelligence systems, ERP Steering Committee presentations, Cognos BI, and executive management presentations. Project Manager and a member of a team that migrated from a Cincom/CODA Financial UNIX legacy manufacturing and financial system to Deltek SQL ERP System (Costpoint and Time Collection).
• Designed, developed, and implemented a SFC and Production Control SQL database and application system for Material Control and Engineering that interfaces with Costpoint Materials. Integrated with an engineering system for trend analysis and forecasting of manufacturing production.
• Member of an Engineering and Manufacturing Lean Six Sigma (LSS) team for process improvement. Results of the team improved the processes and reduced production times.
Computer Task Group, Buffalo, NY 1982 to 1999
IT Management Consultant
Consultant positions varied from being a project manager, business and systems analyst, and software developer. Roles and responsibilities changed at different client locations. Main responsibilities were systems/business analysis, project management, technical programming, and database maintenance. Various industries were Aerospace Technology, Retail, Manufacturing, and Finance.
• Project leader and Analyst who developed/implemented an online and real-time database system to actively track all United Airline fleets of aircraft.
• Managed a team of three consults and 6 full time employees that analyzed and corrected the IT infrastructure and business systems for Y2K. Project was completed 9 months ahead of schedule.
• Lead Analyst Programmer for MRP & Procurement applications/database at General Electric Aerospace division in Utica, NY.
• Systems and Business Analyst for Manufacturing & Engineering applications at Amdahl Corporation in Sunnyvale, California.
• Systems and Business Analyst, Programmer Analyst for manufacturing applications/database programmer at Omark Industries, Portland Oregon
• IT Manager for Patton Reality in Stamford, Vermont.
University of Phoenix, San Jose, CA 2005
MSCIS in Computer Information Technology
University of Phoenix, San Jose, CA 1997
BSBIS in Business Information Systems
· Business Systems: Cincom Engineering/Manufacturing Systems, CODA Financials, Deltek 6.2 ERP, Deltek CRM 6.2 and CM 7.1, Deltek Time & Expense, SDLC, ERP and IT Presentations, Business Intelligence (BI) for Cognos 7.2, SWAT Analysis, Risk Analysis
· Desktop Software: All Microsoft Office Suite software, Microsoft Visio, Microsoft Project, MS Windows utilities, TOAD for Oracle, ERP client server applications, and web ERP applications
· Operating Systems and languages: Windows 7, XP, VISTA, Transact SQL, PL SQL
· Infrastructure: IBM, Oracle 11g, Honeywell, SQL Servers (2005 & 2008), UNIX
· Strong interpersonal and organizational skills
· Self-starter, solution focused and a team player
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