Program Management ● Customer Support & Management ● Sales ● Pre Sales Management ● Post Sales Management
~ Personalized Customer Care.
~ Project and Strategy Creation.
~ On Time Project Implementation and Support.
~ Customer Satisfaction Resulting in Follow on Sales of Services and Equipment.
EPS Trading, Inc. 2003–present
EPS Trading is a $350K a year business providing energy and power solutions, hardware and solution designs to international organizations, with innovating technologies focused on renewable generation and efficiency to international customers in the areas of telecom, rural electrification, and critical operations.
· Founder and partner.
· Strategic partnerships with customers and vendors.
· Customer Support and Project Management.
· Design and development of new technologies.
ViaSat, Inc. 2009-2014
ViaSat is a $1.4 Billion a year business providing satellite and wireless communication solutions, hardware, software and implementation services to military, international enterprises, government organizations, banks and telecom operators. ViaSat has the biggest deployment of Ka-Band (throughout its owned service provider WildBlue) services and with near future deployment of their first Satellite in the next February, 2011.
· Senior Program Manager.
· Deployment, installation and operation of a $12.5 M network with Telefonica del Peru.
· CapEx conversion of the Network in Peru into MNLA (Media Networks Latin America) managed HUB and Services for $7M.
· Ka-Band WildBlue Services Deployment in Northern Mexico through MNLA for $8M for 5 years.
· Sale and deployment of a re-engineering CANTV (Venezuela) VSAT network with over 2,500 installed remotes with a value of over $3M
· Customer Support and Sales Support.
STM Networks, Inc. 2004–2009
STM Networks is a $25M a year business providing satellite and wireless communication solutions, hardware, software and implementation services to international enterprises, government organizations, banks and telecom operators.
· Multipurpose network Full Installation and Full Operations Startup in Brazil.
· Customer support for operations in South and Central America with follow on sales of over 1.5 Million in services and equipment.
· Customer support and expansions for customers in Africa, Mexico and Asia resulting in over 2.5 Million sales in services and equipment.
MicroPower, Inc. 2001–2003
MicroPower was a $5M a year business providing energy and power research and developments, hardware innovation based on new technologies using simultaneously inputs and outputs providing sustainability to the loads and replenishment sub-systems.
· Founder and officer of the US branch.
· Customer Support Director with Pre Sales and Post Sales management.
· Branch management.
· Latin America VAR management.
STM Wireless, Inc. 1997–2001
STM Wireless was a developer, manufacturer and provider of wireless-based satellite communications infrastructure and user terminal products utilized in public and private telecommunications networks for broadband and telephony applications.
· Customer support, project management, installation and implementation in Africa for Banking and Telecom customers with over 8 Million follow on sales of services and equipment
· Customer support, installation and implementation in Asia and Middle East Government and Telecom customers
· Customer support, project management, installation and implementation in Latin America for Telecom and Private Network customers with over 1 Million follow on sales of services and equipment
· Full in site Customer Support and Project Management in Latin America for Telecommunication Carrier Rural Expansions with over 7 Million follow on sales of services and equipment
SISTEL S.A. de C.V. / Ertze y Asociados 1994–1997
SISTEL was a System Integrator of satellite and terrestrial communications for Rural Telephony, Private Networks, Government Networks and Education telecommunications solutions and Specialized projects for Critical Information in the Government Elections.
· Partner of Ertze y Asociandos
· Customer Support in Rural Telephony networks for Oaxaca and Durango States in Mexico
· Customer Support in Government Networks
· Customer Support in Private Networks
Lic. in Electronics and Communications Engineering (1996)
5 Year Engineering Program
University Ibero Americana, Mexico City, Mexico
Fluent written and Verbal:
English and Spanish
Can conduct business:
Telecommunications Network Design
Satellite Communications Network Design
Energy and Power Solutions Design
Project Management and Implementation
Sales of Services and Equipment
Pre Sales and Post Sales Planning
Objectives on time completion
Follow on Sales of Services and Equipment
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