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CV: IT head for call center
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Date Submitted: Last Modified: Current job: Employment Term: Job location: Date available: Industry: Keywords|
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Chief Informations Officer |
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Personal Details
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- French nationality - 40 years old - Married, 3 children (8, 7, 5 years old) |
Carreer Objectives
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Regarding to my experience in team management and my knowledge on information systems (with an expertise recognized level on SATCOMs and VVIP COMs), I’m searching for a position as CIO/CTO in an ambitious company with strong potential for years to come. |
Work Experience
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03-2012 |
IT and Facility Management Head for Europe at Webhelp (7th European outsourcer) |
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07/2011 – 03/2012 |
IT Head of Nuclear Transmissions Operating Center for French Navy (Nuclear COMs) |
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2009 – 07/2011 |
Head of « Official Trips, Quality and Telecommunications » Department of the French Republic President (VVIP COMs) |
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2005 - 2009 |
Deputy Head of French Joint SATCOM Network Operating Center (SATCOMs) |
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2002 - 2004 |
Unique SATCOM expert of French Navy for all Navy SATCOM Programs |
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1995 - 2001 |
Telecommunications (VLF to SHF COMs) Maintenance Responsible on different warships for French Navy (RadioCOMs) |
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Professional Skills |
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Leadership |
- Managing multipurpose teams up to hundred people from different skill domains in sensitive environments (French Presidency, Joint headquarters, Outland operational war deployments) - Leading organizational modifications and elaborating director telecommunications schemes following the board orientations (definition of security, safety and quality procedures) - Training of operational teams - Customer relationship management - Human ressources management |
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Operational management |
- Head of International, European and Joint telecommunications structures (up to 500 people) - Steering committee member (3 500 staff company) - Elaborating, handling with financial budget (up to 10 millions of Euros) - Following external contracts and ensuring their well-done application - Elaborating technical files for adjudications (SLA, KPI defintions) - Analyzing problems, prescripting solutions and managing risks (Disaster Recovery Plans, Business Continuity Plans) * Head of the application part for the French Air Force One SATCOM program * Head of the French President Secured Telecommunications modernization Program for outland official trips * Head of French Joint military secured SATCOM NOC reorganization Program |
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Information Technology |
- Networks Architectures: o All types of LAN (Ethernet, ISDN…) and WAN (LL, IEL, MPLS…) o All purpose of IP networks (Ethernet, SIP, QoS…) o ToIP networks (IPBX, Gateway, SoftPhone, IPPhone, Visiophonie), o Videoconferency (Cisco, Vidyo, Radvision…) o PSTN/ISDN (PABX, X25…) -Radiocommunications/Information Security Architectures: o Elaboration, configuration and application of all SATCOM networks (Military, VSAT, INMARSAT, IRIDIUM, GPS…), o Mobile Networks (GSM , 3G, UMTS, Dual carrier…) o Elaboration, configuration, and application of all secured Networks (CISO) o Cyber security, Information Risk Management - Computers : o All Windows Server Architecture(Active Directory…) o Virtualization, Office 365 |
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Education
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2004 - 2005 |
French Navy Officer School (Top of the year) – Network and Telecom Ingeneer specialization |
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2001 - 2002 |
CNES specific SATCOM training (Top of the year ) - Network and Telecom Master degree |
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1999 - 2000 |
RadioCOM Superior Navy Certificate (Top of the year ) |
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1994 - 1995 |
RadioCOM Elementary Navy Certificate (Top of the year ) |
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1990 - 1992 |
Physical Measures undergraduate degree in |
Languages
English : Fluent
German : HighGrammar school level
Extra Professional Activities
Rugby, Lecture (thrillers, history, geopolitics)
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