Maintain Army communications satellite resources. Monitor satellite spectrums for user performance and for unauthorized user accesses. Maintain counter-countermeasures network. Ensure constant positive control with users viaphone,e-mail, terrestrial control circuits, and frequency modulated order wire.Update and disseminate network databases for users’communication links.
• Proficient with multiple communications access modes (FDMA,TDMA,SSMA)
• Outstanding leadership skills. Promoted to Sergeant in under3years
∙ Remedy ticketing system
• Currently posses active Top Secret clearance (SCI current but not active)
• Work with various data programs such as the Microsoftsuite daily.
• Certified in maintenance of communications equipment
Troubleshooting Proficient 4 Every day use.
Ticketing Experienced 1 Every day use.
DISA – DEFENSE INFORMATION SYSTEMS AGENCY
ROSS Technologies Inc.
Scott Air Force Base, Illinois
Communications Specialist Associate
Perform assigned duties as communications specialist. Responsible for monitoring performance of DSN phone, DRSN phone and video telecommunications links over the Defense Information Switching Network on a global scale. Remotely log into switches for testing and troubleshooting. Promptly respond to outages by utilizing Remedy ticketing system, coordinate troubleshooting and follow outages until restoration.
Fort Detrick, Maryland
Satellite Network Coordinator
Serve as operating systems expert, providing technical support for end-to-end users. Troubleshoot communications outages and assist in restoral. Ensure network, systemand data availability through pre-dissemination reports. Conduct preventative maintenance and checks on multi-million dollar satellite communications equipment. Provide network performance statistical reports for both real-time and historical measurements. Responsible for leading and managing 5-12 personnel on operations floor.
Education and Training
2011 Replacement Satellite Configuration Control Electronics (RSCCE) Course
Fort Detrick, Maryland
Satellite Telemetry and Commanding
Certificate of Completion
2010 Satellite Network Coordinator
Fort Gordon, Georgia
Certificate of Completion
2010 Satellite Communications System Operator/Maintainer
Satellite Communications Certificate of Completion
2005 Belleville West High School Belleville, Illinois
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