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  • CV: Customer Solution Engineer

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:30-06-2014
     Last Modified:30-06-2014 (07:38)
    Job information
     Current job:Customer Solution Engineer
     Employment Term:Permanent
     Job location:Own country
     Date available:immediately
     Industry:Satellite Manufacturers and Subcontractors, Satellite Operators, , , Launch Systems
     KeywordsAn enthusiastic Customer Solution engineer with the necessary drive and determination needed to resolve complex networking issues. Possess effective organizational skills and excellent working knowledge of networking technologies and having a commitment t
    CV

    Customer Solution / Mission Control Center Engineer

    PERSONAL DETAILS

     

    Date of Birth:16/10/1982

    Drivinglicense: Yes

    Nationality: Cameroonian

     

    PERSONAL SUMMARY

    An enthusiastic Customer Solution engineer with the necessary drive and determination needed to resolve complex networking issues. Possess effective organizational skills and excellent workingk nowledge of networking technologies and having a commitment to keep up to date with the latest developments.

    Now looking for a new and challenging engineering position, one which will make best use of my existing skills and experience and also further my development

    WORK EXPERIENCE

     

    RASCOMSTAR-QAF

     Mission Control Center and Customer Solution Engineer Dec 2012- Present

     

    ·          Link budget analyses, satellite network design and transmission plan development.

    ·          Support the sales team through proposal development and customer communications.

    ·          Analyzing technical parts of commercial proposals for public and private bids.

    ·          Managed Service consists of Internet services, data via SCPC/SCPC, TDM/MF-TDMA, TDM/SCPC (advance VSAT), DVB-S/S2 platforms or iDirect solutions Or Newtec Platform or ViaSat LinkStar and LinkWay Platforms.

    ·          Installation & commissioning of VSAT Networks

    ·          Propose modification of Transponder gain state to the Satellite control Center based on Link Budget computations

    ·          Troubleshooting network outages by coordinating the efforts of the RF, Software and Network Engineers for all VSAT and related systems.

    ·          Capable of delivering technical/ commercial presentations

    ·          Good record in generating revenue and reaching targets

    ·          Knowledge in preparing technical and financial proposals

    ·          Familiar to work with Satellite Communication Equipment Vendors, VSAT Service Providers and Teleport Operators.

    ·          Sizing of Satellite Backhaul traffic using Memotec Optimization in S111, S222, S333 configuration

     

     

    RASCOMSTAR-QAF

    Communication System Monitoring Technician          Nov2008–Dec 2012

     

    Duties:

    ·         Being proactive against interference and spurious signals through monitoring of  Transponders and client signals

    ·         Troubleshoot possible Satellite Network outage and immediately informing the client of this outage

    ·         Escalate most difficult problems to the hierarchy for further investigation and solution

    ·         Monitor all hub and Remote equipment through the use of a Compass Server

    ·         Perform Satellite Carrier Line-up and 1dB compression test

    ·         Proactively transmit sun outage information to all RSQ Clients

    ·         Document all network outage, satellite carrier line-up and test carried out on the satellite through print screens and logbook records

     

     

          KEY SKILLS AND COMPETENCIES

          SATELLITE COMMUNICATIONS AND RF SKILLS

    ·         Familiar with the OPTIMAL SATCOM Enterprise Capacity Manager (ECM), Communications Planning tool (Complan), Antenna Coverage Program (ACP).

    ·         Familiar with Integral System Europe(ISE) Satellite Communication Monitoring tool(MONICS)

    ·         Familiar with telecommunications equipment like spectrum analyzers, signal generators (Anritsu MG3693B, 3700A signal generators)

    ·         Work with New Point Mercury systems (Compass server)

    ·         Very verse with the performance of iDirect Modems, COMTECH Modems, Newtech Modems, ViaSat(LinkStar and Linkway) modems

    ·         Good Knowledge on GSM/GPRS/EDGE/UMTS/LTE Network

    ·         Very Familiar with Satellite Optimization techniques like Adaptive Coding and Modulation(ACM), Variable coding  and modulation(VCM), Clean Channel Solution of Newtech, Carrier in carrier, flexACM, Bandwidth Canceller, Comtech Automatic Uplink power Control(AUPC) etc

    ·         Familiar with RAQLET the Rascomstar linkbudget tool

    ·         Proficient knowledge of Microsoft project 2010, visio 2010

     

     

    NETWORK AND OPERATING SYSTEM SKILLS

     

    ·         Administering&designingLANs,WANsinternet/intranet,andvoicenetworks

    ·         Networkconnectivitytroubleshooting,ping,tracert,telnet

    ·         Hand on skills in Routing protocols,configuration,integration&security

    ·        Configure, verify, and troubleshoot VLANs

    ·        Configure, verify, and troubleshoot VPN on firewalls and Cisco Routers

    ·        Microsoft Project and Project Management Knowledge

    ·        Basic knowledge on energy and power supply

     

    PROFESSIONAL CERTIFICATIONS

    ·         Training on Integral System Europe MONICs Tool and Optimal Satcom ECM, Complan and ACP  2009

    ·         CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) JUNE 2012

    ·         CCNP ROUTE(642-902) & CCNP SWITCH (642-813) APRIL 2014

    ·         Skylinx Quad  VSAT TES System on VSAT installation and Commission (VIASAT) March 2013

    ·         IP Based Networks and GSM/GPRS/EDGE for VSAT BY EOGOGICS December 2013

     

     

     ACADEMIC QUALIFICATIONS

       BSc:     Network and Telecommunications Engineering

      University Institute of Technology, University of Douala, 2012

     

      HND:  Telecommunications Technician

      National Advanced School of Post and Telecommunications, Yaounde 2005

      LANGUAGES

      English excellent and French Very Good


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