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    Personal information
    Contact information
    Candidate Profile
     Date Submitted:08-08-2014
     Last Modified:29-03-2016 (09:06)
    Job information
     Current job:Senior Project / Account Manager
     Employment Term:Either
     Job location:Own country
     Date available:within 2 months
     Industry:Civil Agencies/International Organizations, , , Consulting/Engineering Services
     Keywordsoperations management, project, management, account management, quality, assurance, business development, recruitment, software, ground systems, on-board software, simulation, modelling, database, real-time, robotics, satellite, space, aerospace


    Senior operations/project manager with software engineering background in the aerospace domain. Extensive management experience covering project management, operations management, contract negotiation and implementation, recruitment, and supporting quality assurance and business development functions. Background as Software Engineer with specialisation in real-time systems, modelling and simulation,visualisation, on-board software validation, EGSE & ground systems, and database applications.


    Seeking a challenging and inspiring technical management role to apply this knowledge gained. I have a proven track record within the space business and am known as a dedicated and enthusiastic team-player, capable of working autonomously, with attention to detail but able to see the big picture.


    Professional Experience

    1/2016 - 2/2016        Key Account Manager at ATG Europe, Noordwijk, NL

    Short-term management consultancy to re-bid activities for ATG’s key customer, ESA. This account provides manpower support and engineering services across specialized space engineering domains including spacecraft propulsion and structural engineering.

    10/2014 - 12/2015    Senior Project Manager at SSBV Space & Ground Systems BV,
    Ground Systems Division, Noordwijk, NL

    Project manager of two key projects in support of ESA’s European Data Relay System (EDRS) “space data highway”project:

    • Data Termination Equipment (EDTE)
    • Data Consolidation & Storage Unit (DCSU)

    The EDTE is a key ground station element for the reception, demodulation, decoding, and error-correction of high-rate user data (1.8Gbps). The DCSU is an additional ground station element to further process, store, and disseminate this huge volume of satellite data to end-users with the ESA Sentinel satellites being the first customer. A key feature is the consolidation of data between multiple ground stations to provide very high data availability to end users. Both systems require custom hardware, firmware, and software development.

    Main tasks:

    ·         Client communication and reporting.

    ·         Project team coordination and task assignment.

    ·         Coordination of procurements for and production of serial units.

    ·         Subcontractor management

    ·         PA tasks such as leading reviews  e.g. TRR, TRB, MRB’s, NCR tracking, RFW/RFD processing

    ·         Support to internal ISO9001 activities.



    -  Project management of ground system development projects.

    -  Experience with high-speed satellite modem product development.

    -  Management of sub-contractors and procurement.

    -  Took on PA tasks in collaboration with company PA responsible.


    11/2010-8/2014        Contract Operations Manager at Serco Nederland BV, Noordwijk, NL

    Operational management of all ESA manpower support contracts (~120 employees based at ESTEC and ESAC sites). Interfacing with client on contractual matters, employee management regarding employment matters, financial budgeting /reporting, and business intelligence/recruitment support in close cooperation with Finance and HR specialists in Serco’s Netherlands office.

    Main tasks:

    ·         Leading the transition from individually managed support contracts to a cooperative specialist model by identifying areas for harmonisation and efficiency improvement. This resulted in a more robust and scalable management structure, delivering savings while improving quality of service for the client.

    ·         Contributing to Serco Europe business development and bid activities in the space sector. Part of bid teams successfully winning Serco’s current manpower support and Corporate IT support contracts with ESA.

    ·         Qualified ISO internal auditor. Contributed to Serco Europe’s successful accreditation to ISO 14001 (environment management) and OHSAS18001 (health & safety) and re-accreditation to 9001 (quality management), 20000 (IT Service Management), 27001 (Information Security Management).



    -  Extensive experience in operations management.

    -  Building of relationships with a large complex inter-governmental client.

    -  Contributed to business development and bid preparation.

    -  Demonstrated leadership and commercial experience.

    -  Strong focus on management systems and quality management.


    2/2008 – 10/2010     Contract Manager at Serco Nederland BV, Noordwijk, NL

    Responsible for management of Serco NL BV’s largest single manpower support contract with ESA’s Directorate Technical & Quality Management (D/TEC) with 50+ client-site employees. Total contract value ~7 Meuro p/yr.

    Tasks included:

    ·         Responding to customer manpower requests with candidate identification, selection, interview, negotiation, and proposal.

    ·         Management of on-site employees including setting up a team structure to support company operations and enabling greater company interaction and employee engagement; re-establishing annual employee reviews.

    ·         Financial planning of contract. Drawing up of business plans, ensuring contractual coverage, raising invoices, cash flow analysis.

    ·         Interfacing with customer at various levels from local technical management to contractual interfaces. Contributing to Serco’s selection as ‘Best performer’ in customer KPI rankings.


    -  Successfully transitioned from client-based technical role to company-based management role

    -  Gained experience in man management and financial planning.

    -  Experience of recuitment in a highly technical domain.

    -  Knowledge of Dutch employment law.


    5/1996-1/2008          Senior Software Engineer at Silicon Worlds SA, Paris, France

    Co-founder and Senior Software Engineer in technology focussed company to commercialise ESA developmensts in simulation and visualisation technologies.

    Assigned to ESA/ESTEC Modelling & Simulation Section. On-site company representativeunder prime contractor company. Tasks included:

    ·         Support to ESA projects in area of real-time, on-board software, system simulation and functional testing.

    ·         Technical management of R&D contracts.

    ·         Support to standardisation within simulation domain.

    ·         Development of reference facilities in ESTEC’s Avionics Laboratory.

    ·         Contributing to conferences/workshops/working groups.

    ·         Mentoring of graduates/stagières assigned to the Section.


    -  Experience with technology company startup, commercialisation, and business development.

    -  First experience with budgeting, contract negotiation, and man management.

    -  Expanded experience of ESA processes in projects and R&D.

    -  Experience with media/PR infrastructure setup and event support.


    10/1989-4/1996        Software Engineer at CRI A/S, Leiden, Netherlands

    Assigned to ESA/ESTEC Modelling & Simulation Section responsible for:

    ·         Technical support to ESA projects in the areas of real-time system-level simulation.

    ·         Technical management of R&D projects.

    ·         In-house software prototyping activities.

    ·         Operations and maintainance of the Simulation Laboratory.

    Contributed to company proposal writing and marketing activities for satellite check-out (EGSE) systems.


    -  Expanded from lab activities to support ESA projects and initiate internal R&D activities.

    -  Acquired understanding of ESA procurement process.

    -  Developed own area of expertise as software engineer.

    -  First experience with company marketing activities.


    9/1985-9/1989          Software Engineer at Logica Space & Defence Systems Ltd, London, UK

    ·         Developer on the Trial Instrumentation Software project for surface-to-air missile Rapier.

    ·         Developer of a satellite radio interference analysis software product (LIMS) to support the ITU regulations process. Responsible for customising and deployment at clients such as Eutelsat, Inmarsat, ESA.

    ·         Assigned to ESTEC Communications Techniques Section. Installation of LIMS product, and development of an associated Space Systems Database.

    ·         Assigned to Software Engineering & Standardisation Section. Developed database tools to support system requirements definition for large projects such as Hermes and Columbus.

    ·         Assigned to MBB-ERNO, Bremen. Deployed and customized the above requirement management tools to support the system engineering process.


    -  Developed skills as software engineer.

    -  Experience with real-time systems and databases.

    -  Assignment to client-based roles.








    Project Management: Skills for Success

    Learning Tree

    4 days


    Fundamentals of Management


    2 days


    First Aid and Fire Prevention (BHV), certification and refreshers


    2, 1 day(s)

    6/2010, 9/2013

    ISO 9k, 20k, 27k Internal Auditor certification


    5 days


    Management Skills


    2 days


    Dutch employment law seminar


    1 day


    Python programming

    ESA internal

    1 day


    Computer Vision

    Univ. Groningen

    3 days


    Introduction to CGS


    2 day


    Introduction to the High-Level Architecture (HLA) US DoD standard

    Disti Inc.

    2 days


    Software system development

    CRI internal

    1 day


    Introduction to the Distributed Integrated Simulation (DIS) US DoD standard

    ESA internal

    2 days


    Unix system administration


    2 days


    Relational Database Development


    2 days


    Structured systems analysis and design method (SSADM)


    1 day


    Modular Approach to Software Construction Operation and Test (MASCOT)


    1 day




    1974-81          Ermysteds Grammar School, Skipton, N. Yorks, UK
    8 O-levels, 5 A-levels:
    Maths (A), Further Maths (A), Physics (A), Chemistry (A), General Studies (B)
    Awarded mathematics scholarship to Oxford University.

    1981-84        Pembroke College, Oxford University, UK
    Bachelor of Arts (Hons) in Mathematics
    - Computational complexity theory & mathematical logic (theoretical computer science)
    - Mechanics & fluid dynamics

    1984-85        Pembroke College, Oxford University, UK
    Master of Arts (MA) in Mathematics (with computing specialisation)
    Final year project: Finite element methods and FORTRAN programming.


    Professional Qualifications

    Qualified Internal Auditor for ISO standards:

    ·         9001:2008 (Quality Management)

    ·         20000-1:2005 (IT Service Management)

    ·         27001:2005 (Information Security Management)


    Certified and trained company Safety Officer (Dutch “Bedrijfshulpverlener”) covering first aid & fire.


    Technical Summary

    SW applications:
    Eclipse, DOORS, RCS/CVS, SVN, Oracle, Empress DB, PV-WAVE, Matlab/Simulink, Eurosim, SIMSAT, RobCAD, CGS (TM/TC tool), TSIM, STK, Wave­front, Maya, 3DSMax, MultiGen, SL-GMS, Vega, Adobe PhotoShop & Premiere, Rational Rose, Cantata.

    Microsoft Word, Excel, Powerpoint, Access, Visio

    Productivity tools:
    Exact e-Synergy, Q-Pulse, IssueView

    Windows, Unix/Linux, SGI IRIX, HP-UX, Encore-MPX (proprietary R/T OS), DEC VAX-VMS, VxWorks.

    C/C++, Java, FORTRAN, Ada, Perl, Python, csh/bas/ tcsh;
    OpenGL, OpenSceneGraph, Performer, Vega, Open Inventor, X/Motif, TCL/Tk, Qt;

    ECSS; PSS-05; DIS, HLA; MASCOT, SSADM, UML; ISO 9k/20k/27k, ITIL

























    Personal Interests

    Keen runner and cyclist. Co-organiser of events such as ESTEC Fun-Run and Triathlon. Achieved karate green belt. Was keen rower competing for university (Oxford) and subsequently rowing club. Play clarinet. Developed interest in computers and electronics during schools years.



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