ICT Sales Engineering Specialist & Technical Solution Sales Management Representative having good techno-commercial and customer service skills. Also, have the ability to work on the self-directed basis in managing a marketing territory. I am a permanent resident of Canada & ready to relocate anywhere since eligible to work for any employer in the country.
Master of Business Administration (M.B.A.) Dual specialization in Marketing & Information Technology from Punjab Technical University, India.
Bachelor of Technology (B.Tech.) in Electronics & Telecommunication Engineering, from Rajasthan Vidyapeeth University.
Engineering Diploma in Electronics and Communication Three & Half Year’s course from HBTE, Chandigarh.
Educational Credential Assessment (ECA) by World Education Services (WES) Canada and Equivalent to recognized Canadian Master’s degree.
Over 15 years of ICT and Wireless industry experience, also proficient techno-commercial professional with demonstrated business abilities including consultative selling, project management & pre-sales consultancy.
Generated major sales leads & consistently won key accounts by using consultative sales approach and by participating in numerous industry Exhibitions & major international Roadshows on the behalf of company.
Always overachieved 5-10% of given business targets by delivering several successful commercial presentations and training sessions to clients for selling & marketing of Telecom products & Internet solutions.
Worked with diverse channel service partners, distributors, OEM, product developers, resellers & worldwide customers of SATCOM, DTV Broadcasting, IoT, VSAT, RF Transmission, DSNG, COTM, HDTV & ICT field.
Drive technical sales for key customer accounts & channel partners by providing end-to-end enterprise solutions to achieve revenue targets growth of 15 & 14% in 2013 and 2014 at Thuraya – a previous company.
Successfully completed various projects internationally; managed technical sales accounts for maintaining client relationships, customer services & sales engineering support for issues escalation and resolution etc.
CBC / RADIO CANADA (Canadian Broadcasting Corporation) – Toronto, Canada (Aug 2018 to Present)
Senior Specialist – RF Transmissions & SatCom
CBC is a Canadian Federal Crown Corporation (GOVERNMENT OF CANADA) that serves as the national public broadcaster for both Radio and Television services. I am based out of TBC – Toronto Broadcast Centre.
Involved in designing, installing, troubleshooting, and modifying RF transmission equipment, satellite communication systems, VSAT (iDirect and UHP) and facilities ensuring their proper operating condition.
Tested and configured equipment and systems, including the related software, in order to obtain and confirm optimal performance or to identify existing or potential problems.
Installed and administered Software revisions & Hardware up-gradation at TBC and remote transmitter sites.
Contributed to the development of methods, RF link budget, procedures and designs that will permit a better utilization of equipment or facilitate maintenance of CBC-TV & Radio-Canada systems.
Managed Projects & third party contractors according to established corporate quality control procedures and industry standards.
Multiple employers – Toronto, Canada (Mar 2016 to Jul 2018)
Technical Sales Engineering Consultant/Freelance Specialist
Provided Technical Sales Consultancy for industry projects and supporting overseas clients also for their commercial and engineering project needs from initial planning to execution of services.
Associated with Rona Inc., GAO Group Canada Inc. of Companies & TorontoRS Inc. and did their electronic products/appliances sales in GTA.
As a Technical Sales Engineer and looked after Technology Solution’s Projects & pre-sales and post-sales Customer Services for Gao RFID Canada Inc.
Associated with GAO Group of Companies as a Technical Sales Account Manager and looking after Technology Solutions Sales for Gao RFID Inc. & Gao Tek Inc.
At Gao Group selling their products and solutions to domestic and international customers including hardware, software, SaaS, IaaS & cloud services etc.
Sold Gao’s RFID, IIoT and Cloud-enabled hardware and software (SaaS) packages e.g. access control, personnel, asset and vehicle tracking, WIP and parking system for various industries.
Dealt with customized cloud platform (SaaS) packages including mobile, web and desktop applications. In addition to hosted services on Gao’s cloud servers or client’s private cloud window server using Microsoft SQL & Microsoft .Net Framework 3.5 or above.
Earlier worked with VAEO Marketing Inc. & Cydcor Ontario as a Sales Account Executive for BELL CANADA’s Telecom, Fibre-Optic & Satellite services sales in GTA. Selling Internet, Voice & IPTV products etc.
Thuraya Satellite Telecommunications Co. (YahSat) – U.A.E. (2011 - 2016)
Senior Technology Sales Representative/Pre-Sales Engineering Specialist
Thuraya (subsidiary of YAHSAT; Al Yah Satellite Communications Group) is a leading Mobile Satellite Services (MSS) & Telecom/Satellite operator based in Dubai; offers Internet & Voice products and services globally.
Responsible for understanding the business and products/services offering in-depth to facilitate customer to take an informed decision about what they want resulting in direct sales, cross-selling and up-selling.
As a Sr. Solutions Sales Engineer delivered successful services, products and solution sales to close deals with major enterprise, media, M2M, SCADA, Unified Communications, Maritime, and O&G international customers.
Identified customer needs and managed to provide a complete solution as per the customer requirements by providing in-house products and additional 3rd party telco solutions.
Prepared assorted value propositions & PLM evolution reports for Thuraya’s broadband internet services, ICT solutions and voice products in addition to inside sales activities.
Prepared and presented many techno-commercial proposals/presentation independently and in collaboration with product teams for business development & new sales.
Directly involved in all type of Thuraya's solution developments and successful products commercial launching in the marketplace and at important industry expos or private events to generate sales leads e.g. Satellite phones XT, Broadband terminals, IP+, SatSleeve-Android & iOS, VoIP, ViaSat M2M, IoT and OrionIP etc.
NS Consultants – Bahrain (2010 - 2011)
Senior Engineer - ICT
Associated with service providers of BRTC & other government divisions for DTV Broadcast’s operations, project administration, client support and sales account management for international & regional services.
Provided pre-sales and sales engineering support to facilitate the sales team to close business opportunities with key accounts by collecting, analyzing all marketplace information and developing customer contacts.
Produced and delivered commercial proposals as well as presentations for NPI, sales & business development.
Implemented and demonstrated numerous successful Pilots & Proof of Concepts (POC’s) to prospective clients.
Established pertinent business contacts in TV Broadcast Engineering & Satellite Communication industry of Asia Pacific & Middle East.
Zee Network (Zee Media Corporation Ltd.) – India (2001 - 2010)
Manager – Telecom & Satcom
Managed projects & operations including network designing, resources, budgeting, procurement process, vendor selection, execution & delivery for several media channels launch e.g. Zee Sports & Zee Punjabi etc.
Regularly reviewed multiple vendor agreements and had negotiation rights for final business decisions like AMC, RFQ, SLA for systems up-gradation, repairing & new procurements.
Managed 75 members team for NOC, telecom projects & field operations while ensuring the department’s P&L.
Worked closely with sales & marketing teams to generate revenue from various broadcasting contents distribution, Ad sales & live telecast activities.
Systems & Technologies Purview: MSS & FSS, VSAT, SOTM, RF & Microwave Antennas – Mobile/Flyaway & Static, various Test & Measurement instruments, Spectrum Analyzer, CRO, BUC, Satellite Modems, Encoders, INMARSAT, SatPhones, Modulators, IRDs, Transceivers, Tracking Systems, Redundancy Controllers, Fiber Optic converters, Routers, Multiplexers, LNA/LNBC, DAMA, VOIP, HPA, SSPA, MVSAT, SDTV/HDTV, MPEG – 2/4, H.264, HEVC/H.265, DVB-S/S2/S2X/RCS, IP over Satellite/SNMP/TCP/IP, WAN & LAN, SCPC, MCPC, TDMA, C4ISR, M&C, NMS, MPLS/ILL, TVRO, AVL, & HF/UHF/L/C/XC/Ku/Ka Band etc.
▪ Account Management ▪ Customer Services & Sales Support ▪ B2B & B2C
▪ Price & Contract Negotiation ▪ Client needs assessment ▪ Telecom & Wireless Sales
▪ Marketing & Business development ▪ Customer relationship management ▪ MS Office 365, CRM & ERP
▪ KPI & results oriented ▪ Project & team management ▪ Commercial presentations
▪ Language known English & Hindi ▪ Consultative & Solutions Selling ▪ Expo & Training deliveries.
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