Senior Operations & Product Development Manager
Dedicated professional with more than ten years successful engineering management experience.
Strong background in operations, planning & scheduling, team leadership, and cost control management.
A detailed oriented and results oriented individual who can quickly grasp & implement operational protocols, best practices, and regulatory requirements.
Passionate about the efficient completion of tasks on time and below budget.
Exceptional communication, organizational, planning and presentation skills.
Able to communicate clearly & concisely with people of diverse backgrounds and levels of authority.
Core Competencies / Knowledge Areas:
Operations Management ◊ System Planning ◊ Strategic Planning & Forecasting ◊ Aircraft Manufacturing ◊ Federal Aviation Regulations ◊ Integrated Product Team Leadership ◊ Relationship Management ◊ Engineering Management ◊ Lean Production/Management ◊ Six Sigma ◊ EVMS ◊ SDLC ◊ KPI Reports ◊ Financial Engineering ◊ AutoCAD ◊ Microsoft SQL Server ◊ MS Office Suite ◊ MS Project
Independent Market Research Freelance Consultant, JE Wilks Enterprises, Westfield, MA 2017 to Present
Conducts short-term operations management contracts with various retail and business management organizations to help with improving business operational efficiency.
Volunteers project management knowledge with nonprofit organizations to assist with establishing various programs.
Conducts research studies on operations, product development, and robotics R&D related career opportunities within the aviation, aerospace, construction and Information Technology (IT) markets.
Engages in independent career search by reviewing industry journals and periodicals, networking with peers and attending various courses and seminars.
Operations & Program Management Contractor, Global Computer Associates, Inc., Mahwah, NJ, 2005 to 2017
Hired to provide project management services to assist the Project Management Office (PMO) within the with re-engineering their corporate internet system and oversee the cross-functional development of bulk power energy studies within New England.
Contract Client: ISO New England, Holyoke MA2005-2016
Senior Project Manager:
Successfully managed and implemented over 100 bulk power generation studies from conception to construction.
Guides clients in the electricity industry located in the northeastern region of the United States through the complicated Federal Energy Regulatory Commission (FERC) interconnection directive to connected to the New England power grid.
Implemented financial management application to ensure all product development costs are Sarbanes-Oxley compliant and reduce excessive billing charges/expenditures by 82%.
Exemplary ability to work with technical and non-technical personnel.
Demonstrates advanced knowledge of various project management tools and processes, financial account monitoring per Sarbanes-Oxley requirements, along with risk management analysis and contract administration.
Knowledgeable of ISO quality systems, accountable for the earned value management analysis of the various projects assigned; as well able to forecast cost and resource impacts against capital cost expenditures.
Facilitate weekly global Integrated Project/Product Team (IPT) meetings to obtain status updates, discuss performance reviews and identify areas for continuous improvement.
Conducts semi-annual business process reviews and identifies Key Performance Indicators (KPI) for continuous improvement (CI).
Experience in setting up a project office within governmental and non-governmental agencies.
Project Control Officer, Bombardier Inc., Montréal, Canada, 2002 to 2005
Responsible with the management of the elaboration of an SAP transformation of a manufacturing information system, the launch of a Project Management Office and the creation and integration of application development and PLM Competency centers within Canada, USA, and the UK.
Exhibits financial engineering experience in capital improvement investments, and operations cost management within aviation industry in support of successful revenue growth.
Designated authority for quarterly budget forecast used in the determination of resource requirements or adjustments for the various projects.
Initiates Lean, Agile and product quality assurance procedures (IPD) to ensure compliance with project scope by ISO 9000 standards and federal aviation regulations.
Performs materials quantitative analysis, assess their vulnerabilities and mitigate solutions.
Knowledgeable of Federal Aviation airworthiness certification procedure (Canada & United States).
Participates in quarterly emergency management systems training at aircraft manufacturing and test flight facilities (SMS).
Facilitates weekly global Integrated Project Team (IPT) meetings to obtain project status updates, discuss performance reviews, cost concerns and identify areas for continuous improvement;
Conducts annual KPI and quarterly Continuous Improvement (CI) reviews and develops KPI Reports.
Missions Planner/ Project Cost Control Officer (Contractor), Calian Group Ltd., Ottawa, Canada, 2000 to 2002
Client: Canadian Space Agency, St-Hubert, Quebec, Canada
Oversaw the coordination of the cross-functional operations of the Ground Segment Team and managed the complex engineering schedule associated with the development of the International Space Station.
Liaison between the world’s major space agencies (NASA, ESA) by managing a complicated multi-level integrated robotic engineering project schedule intertwined with NASA’s Space Shuttle Launch Schedule.
Operates a stringent budget and controls project overruns saving approximately $3.5M (or 20% of allocated budget) in unnecessary expenditures.
Efficiently managed government detailed program metrics and strategic planning initiatives within a matrix environment.
Education and Professional Training:
Master of Aeronautical Science (currently known as M.S. in Aeronautics), Aviation /Aerospace Operations, Embry-Riddle Aeronautical University, Daytona Beach, FL
B.S, Airway Science Management, University of North Dakota, Grand Forks, ND
Six Sigma (Yellow Belt), Technical University of Munich (TUMx) [To be awarded June 2018]
Lean Production, Technical University of Munich (TUMx)
Forensic Engineering: Learning From Failure, Delft University of Technology (DelftX)
Introduction to SQL, Center for Continuing Education, Worcester State University, MA
Systems Engineering and Requirements Management; How to Control Change in Your Project, US ITER/Innovative Design, Inc., Arlington, VA
Foundations of Risk Management: Understanding the Need For Mature Risk Management, NASA Marshall Space Flight Center, Arlington, VA
Project Management Professional Certification Preparatory Program, Worcester State University – Center for Graduate Continuing Education, Worcester, MA
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