Latest Space News
Fri, 07 Aug 2020 23:11:55 +0000
Six years ago, SpaceX was the upstart launch company seeking to break United Launch Alliance’s monopoly on national security space launches. Now, it’s part of the establishment. SpaceNews
Fri, 07 Aug 2020 21:24:06 +0000
The Pentagon has selected SpaceX and United Launch Alliance to conduct potentially dozens of national security launches between fiscal year 2022 and fiscal year 2027 SpaceNews
Fri, 07 Aug 2020 20:40:49 +0000
Satellite fleet operator SES has selected Thales Alenia Space to build two C-band satellites, making the Franco-Italian manufacturer the first European company to win one of nine replacement satellite orders placed this year as a result of the U.S. Federal Communications Commission’s upcoming C-band spectrum auction.  SpaceNews
Fri, 07 Aug 2020 12:16:09 +0000
A SpaceX Falcon 9 launched the latest set of the company’s Starlink satellites, along with two BlackSky imaging satellites, Aug. 7 after weeks of delays. SpaceNews
Fri, 07 Aug 2020 12:05:41 +0000
Boeing will build four additional O3b mPower satellites for SES under an order announced Aug. 7 to expand the constellation to 11 satellites in medium Earth orbit.  SpaceNews
Fri, 07 Aug 2020 04:25:17 +0000
Manufacturers agreed the cost of cubesats and small satellites of all sizes will decline as constellation developers and operators begin placing larger orders. SpaceNews
Thu, 06 Aug 2020 20:39:16 +0000
As small satellites become more powerful, manufacturers say they need better ways to manage excess heat generated by their electronics systems. SpaceNews
Thu, 06 Aug 2020 18:00:08 +0000
Maxar Technologies no longer expects, at least initially, to win any manufacturing contracts for Telesat’s future broadband megaconstellation of 300 satellites.  SpaceNews
Thu, 06 Aug 2020 17:52:57 +0000
The launch of a NASA astronomy smallsat mission next year will be postponed by several months after the pandemic delayed assembly of key elements of the spacecraft. SpaceNews
Thu, 06 Aug 2020 11:21:30 +0000
The percentage of small satellites that successfully complete their missions has improved in recent years even as the number of such satellites has dramatically increased. SpaceNews
Wed, 05 Aug 2020 22:30:08 +0000
Revenues for Lithuanian Nanosatellite manufacturer NanoAvionics tripled in the last 12 months as the company signed contracts with startups and industry veterans. SpaceNews
Wed, 05 Aug 2020 22:03:48 +0000
Col. Russell Teehan said commercially developed technologies will be part of the future capabilities of the U.S. Space Force. SpaceNews
Wed, 05 Aug 2020 20:39:00 +0000
The state will look at the required infrastructure, human capital development and financing necessary to support a commercial spaceport at Vandenberg. SpaceNews
Wed, 05 Aug 2020 18:42:42 +0000
ExoTerra Resources, a Colorado firm focused on propulsion and in-situ resource utilization, is preparing to quadruple production capacity to meet government and commercial demand. SpaceNews
Wed, 05 Aug 2020 16:12:48 +0000
The Russian company that markets commercial Soyuz launches says it is offering capacity on a launch of a Russian lunar mission next year for smallsat secondary payloads. SpaceNews
Wed, 05 Aug 2020 15:00:14 +0000
Commercial satellite operatorSES has selected SpaceX and United Launch Alliance to each launch two geostationary satellites designed to replace C-band capacity in the United States that the Federal Communications Commission is repurposing for 5G cellular networks.  SpaceNews
Wed, 05 Aug 2020 14:21:35 +0000
NASA’s MarCO mission showed that interplanetary cubesat missions, while possible, are anything but easy. SpaceNews
Wed, 05 Aug 2020 11:15:58 +0000
The NASA astronauts who flew on the SpaceX Demo-2 commercial crew vehicle said they were pleasantly surprised at how well the Crew Dragon spacecraft performed. SpaceNews
Wed, 05 Aug 2020 10:17:39 +0000
After months of delays and testing setbacks, a prototype of SpaceX’s Starship next-generation reusable launch vehicle made a brief “hop” flight Aug. 4 at the company’s South Texas test site. SpaceNews
Wed, 05 Aug 2020 08:24:24 +0000
China is advancing the development of the Chang'e-7 lunar south pole mission and a complex campaign to study comets and return samples from a near-Earth asteroid with a single orbiter. SpaceNews
More space news...
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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:18-03-2016
     Last Modified:18-03-2016 (06:19)
    Job information
     Current job:Customer Account Manager
     Employment Term:Permanent
     Job location:Anywhere
     Date available:immediately
     Industry:Business Services
     KeywordsSales, Account Management, Customer Service
    CV

     

     

    Summary

     

     

     

     

    Experience

     

    Management professional experienced working in a fast-paced environment demanding good decision making skills, strong organizational, technical, and interpersonal skills.  Has excellent verbal and written communication skill with the ability to provide feedback in a professional manner while maintaining a high level of confidentiality. 
     

    Nov 2012 – Feb 2016: SES

    Customer Account Manager

    Account Management of Commercial Satellites, India and The Middle East

    ·       Conducting and taking part in regular review meetings with regional sales teams.

    ·       Maintaining good work relationships with stakeholders in sales process and coordinate on deliveries.

    ·       Conducting regular reports, updates and analysis of the sales pipeline, contracts and CRM data to the regional heads.

    ·       Dealing with any pre- and after-sales customer requirements.

    ·       Organizing, attending and assisting in customer workshops, meetings and events.

    ·       Timely follow-up contract expirations to avoid services without contracts.

    ·       Pro-actively identify & propose SAP CRM system improvements.

     

    Jul 2010 – Nov 2012: StarHub Ltd 

    Senior Customer Service Executive  

    ·            Service administration and follow-up on customer issues, attending to customer requirements, complaints and feedback in the most efficient and service oriented manner.

    ·            Management of marketing promotions that requires attention to detail and the ability to explain promotions and service packages to customers.

    ·            Assisted in the training and mentoring of new employees to the customer service department.

     

     

    Jan 2007 – Feb 2009:   HSBC Bank Asia-Pacific

    Business Development Officer   (Jan 2008 - Feb 2009)

    ·            Part of the HSBC business development team (Credit Cards and Loans), key focus was to increase new banking customers and drive loyalty from existing customer base.

    ·            Continuously meeting milestones by delivering more value and to position brand presence in the mind of every customer.

    ·            Performed needs based analysis with existing and potential customers of the bank to strengthen and develop their banking relationship.

     

     

    Senior Customer Sales Outbound Associate  (Aug 2007 - Dec 2007)

    Card Services Inbound Associate  (Apr 2007 - Jul 2007)

    ·            Achieved monthly sales goals in the offering and opening of multiple bank line products to existing and potential bank customers.

    ·            Equipped with a proficient working knowledge on banking systems, regulations and products to service customers of both credit cards and all other banking relationships.

     

    Customer Sales Support Associate  (Jan 2007 - Mar 2007)

    ·            Conduct outbound calls to existing clients to promote customer loyalty conduct outbound calls to existing clients to promote customer loyalty and conduct anti-attrition services.

    ·            Acquire new cards customers using an internal list while utilising acceptable and effective strategies to achieve the desired results; and assist other call center units when needed.

     

     

     

    Education

    Apr 2007                   University of the Philippines, Diliman

                                       Bachelor of Science in Business Administration

     

    Professional Qualification

    Sep 2011     Outstanding Customer Service (ICMI and Omnitouch)

    Nov 2010     Lean Six Sigma Green Belt Certification

     

    Languages

    English, Tagalog and Japanese



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