I am a high-energy, energetic, and educated professional with more than 25 years teaching, leadership, and management expertise in (a) Human Resources, (b) Business, (c) Space and Satellite Systems, (d) Aviation, and (e) Education.
As a Senior Certified Professional from the Society for Human Resource (SHRM-SCP), I am a valuable asset to any organization, keeping the organization more competitive in today's economy. This professional distinction sets me apart from other colleagues, providing the organization a high level of knowledge and skills.
As a teacher, I bring a learner-focused attitude and student-centric teaching methods enabling my students to gain a real-world understanding of theory and principles. My outgoing social skills help encourage approachability and foster a comfortable learning environment both online and in the classroom. Lastly, I recognize teaching is a privileged position that demands humility as much as respect. My philosophy as a teacher is that I recognize the inherent power of my position and strive to be continually self-reflective of my actions through a variety of assessment techniques, leading to a continuous improvement philosophy of the entire learning environment.
Online Adjunct Professor, Independent Contractor
(January 2008 to Present)
Provide online instruction and mentoring to undergraduate, graduate, and doctoral learners in a variety of subject areas.
Director of Dissertation Management – Northcentral University
Graduate School Dissertation Chair (Full-Time)
Online Adjunct Professor
(November 2012 - November 2014) - Director, Dissertation Management
(January 2008 - November 2012) - Graduate School Dissertation Chair
Faculty Lifecycle - responsible for the selection, vetting, hiring, training, direct supervision, and management of 52 full-time dissertation chairs. Responsible for assessing and reporting on accountability, developing action plans, providing extensive daily feedback/coaching, and mentoring of faculty performance, conducting performance evaluations, and ensuring that guidance is standardized and meets quality expectations. Provided online instruction and mentoring to undergraduate, graduate, and doctoral learners in a variety of subject areas.
Lead Professor - Lead Methodologist - Walden University
(December 2009 - March 2012)
Employee Development Specialist; 787 Dreamliner Domain Integrator/Performance Consultant; Boeing Co.; Everett, Washington
(September 2006 - March 2008)
Represented the Learning, Training, and Development (LTD) group to the customer as a training Subject Matter Expert (SME) for process and tools that affect LTD deliverables and commitments. Synthesized information from various engineering and manufacturing customers (Domain Teams, Life Cycle Product Teams (LCPT’s) and LTD Project SME’s) to integrate and execute learning solutions support plans for global development and delivery. Developed and implemented strategic plans to increase cost efficiency and quality. Performed training front-end analyses and synthesized customer capabilities into learning solution recommendations for the end-users. Developed integrated solution projects and plans. Assisted in developing estimates of resources, costs, and schedules for learning solutions.
Iridium Operations Training Manager
Boeing Co.; Leesburg, VA
(October 2002 - September 2006)
Responsible for the design, development, and implementation of a complete technical training and certification systems to support the Iridium Satellite Program. Led a training team of certified operators and engineers to meet initial qualification, recurring, and refresher training requirements. Responsible for the design and development, content, production, and distribution of all Instructional Systems Design (ISD) training documents to include: Overall Operations Training Plan, Performance Training Plan, Certifications Plan, Curriculum Definition, Lesson Outlines, and Training Standards. Managed and performed classroom and OJT instruction. Developed and maintained an instructor certification program. Managed all administrative records and provides training status/metrics to program management. Served as Boeing Program Management Best Practices focal; Risk, Issue, and Opportunity (RI&O) Coordinator; Help Needed Coordinator; and Independent Review Coordinator.
Program Manager and Lead Instructional Systems Designer (Contractor)
Universal Systems, 29 Palms Marine Corps Station, California
(January 2000 - September 2002)
The Marine Corps Regional Development Center was formed to convert existing stand-up instruction courseware into Interactive Multimedia Instruction (IMI), utilizing both Computer-Based Training (CBT) and Web-Based Training (WBT) delivery methods.
• Conducted training needs, audience, and task analyses.
• Wrote detailed analysis reports and design plan documents.
• Wrote and sequence performance objectives, determines evaluation and assessment strategies, and determined appropriate media and instructional strategies for courses.
• Worked closely with customer and Subject Matter Experts in defining project requirements.
• Chaired design team meetings to develop specific tasking for graphic artists, media specialists, and programmers.
Operations Training Manager and Systems Engineer (Contractor)
European Organization for the Exploitation of Meteorological Satellites (EUMETSAT); Darmstadt, Germany
(January 1998 - August 1999)
Completed the assessment of training requirements for the Operations Team and prepared a comprehensive Training Plan for both the Operations Controller and Engineering Teams. Executed the training program including instruction, preparation of training reports and coordination of training activities with external agencies. Organized and conducted educational meetings with project managers to identify critical factors concerning contractor delivered training as well as a thorough review of the Program Training Plan.
Operations Training Manager; Motorola, Inc.
Chandler, Arizona and Leesburg, Virginia
(January 1995 - January 1998)
Provided the initial training and certification of 45 satellite and ground system engineers and operators for the Iridium global satellite communications program. Designed and developed, content, production, and distribution of all Instructional System Design (ISD) documents to include Overall Operations Training Plan, Performance Training Plan, Certification Plan, Operator Task Analysis Training Objectives, Curriculum Definition, Lesson Outlines, Training Standards, and over 70 individual lesson plans-encompassing over 55,000 pages of materials. Responsible for the academic and performance training of all students and the technical management of a 10-person subcontract overseeing schedules and budgets. Training development and administration efforts were completed ahead of schedule and under budget, resulting in a successful Iridium milestone project accomplishment and contract payment to Motorola of $100M.
Space Systems Operations Superintendent (Headquarters, Air Force Space Command); United States Air Force. Peterson AFB, Colorado
(February 1978 - August 1994)
Developed command policies, operational concepts and doctrine for the employment of the Global Positioning System (GPS) supporting DoD warfighting and other national missions. Identified operational mission shortfalls of current systems and implemented corrective procedures. Developed and integrated operational concepts for future spacecraft systems. Recommended and coordinated launch actions.
Manager, Tactical Operations Training (13th Missile Warning Squadron)
United States Air Force, Clear AFS, Alaska
Developed, presented, and managed all training programs for 40 operations personnel in the Ballistic Missile Early Warning System (BMEWS). Coordinated training program requirements between the Combat Crew Training Squadron, higher headquarters, and the unit. Developed and managed the unit trend analysis program to identify and correct training deficiencies. Immediate supervisor for five training sections line instructors.
Manager, Tactical Operations (13th Missile Warning Squadron)
United States Air Force, Clear AFS, Alaska
Supervised and managed 40 operations crew force members. Ensured crew forces were trained and proficient. Counseled crewmembers on individual performance and identified training deficiencies and/or proficiency problems. Focal point for all coordination and completion of the Missile Warning Operations Center mission and systems maintenance in support of the Ballistic Missile Early Warning System (BMEWS) operation.
Manager, Global Positioning System (GPS) Training (2nd Satellite Control Squadron); United States Air Force, Falcon AFS, Colorado
Developed, designed, and managed the qualification and recurring training for the entire unit's Satellite Ground System Operators.
• Developed and prepared the training materials using the latest Air Force Instructional Systems Development (ISD) methods.
• Administratively managed the Operations Training Branch.
Manager, Tactical Operations Training (5th Defense Satellite Communications Squadron); United States Air Force, Woomera AFS, Australia
Managed and scheduled both U.S. Air Force and Australian military personnel for the administration of Tactical Operations. Writer and coordinator of operational directives to ensure optimum mission accomplishment. Performed personnel counseling, problem resolution and crew supervision functions.
PhD, Doctor of Philosophy, Organization and Management, Capella University
M.A., Masters of Arts; Business; Webster University, Specialization: Accounting and Finance
B.S., Bachelor of Science; Liberal Studies; University of the State of New York, Specialization: Electronics and Airfield Management
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