Latest Space News
Tue, 16 Jan 2018 12:00:24 +0000
The new president of Canadian space technology company MDA says he sees opportunities for growth both within the country and beyond, while maintaining the company’s Canadian roots as part of a larger, and increasingly American, company. SpaceNews.com
Mon, 15 Jan 2018 20:44:32 +0000
The SBIRS satellites are equipped with powerful scanning and staring infrared sensors that collect data for use by the U.S. military to detect missile launches. SpaceNews.com
Mon, 15 Jan 2018 18:55:15 +0000
The plan is to shift the current ground software architecture to an open-systems platform that the Air Force would own and update with new technology as it becomes available. SpaceNews.com
Mon, 15 Jan 2018 12:00:22 +0000
The successful launch of an Indian Polar Satellite Launch Vehicle (PSLV) Jan. 11 marked not just the return to flight of the rocket but also major achievements for several of the companies with payloads on board the vehicle. SpaceNews.com
Fri, 12 Jan 2018 21:37:32 +0000
China Great Wall Industry Corp. landed a new satellite order Jan. 11 on the back of a bilateral meeting between Chinese and Cambodian officials that included an agreement to increase trade between the countries. SpaceNews.com
Fri, 12 Jan 2018 20:43:46 +0000
An independent safety panel recommended NASA not certify SpaceX’s commercial crew system until the agency better understands the behavior of pressure vessels linked to a Falcon 9 failure in 2016. SpaceNews.com
Fri, 12 Jan 2018 15:58:11 +0000
Virgin Galactic conducted its first test flight of its SpaceShipTwo suborbital vehicle in more than five months Jan. 11 as the company prepares to begin powered test flights of the vehicle. SpaceNews.com
Fri, 12 Jan 2018 14:55:04 +0000
The PSLV lifted off from the Satish Dhawan Space Centre at 10:59 p.m. Eastern and placed into orbit a Cartosat 2 imaging satellite and 30 secondary payloads. SpaceNews.com
Fri, 12 Jan 2018 12:09:38 +0000
Rocket Lab announced Jan. 11 it plans to make another attempt to launch its Electron small rocket on its second mission later this month. SpaceNews.com
Thu, 11 Jan 2018 22:59:37 +0000
Pentagon officials on the Zuma space mission: 'We're not going to be able to give you any more information' SpaceNews.com
Thu, 11 Jan 2018 19:31:37 +0000
The U.S. Air Force is focused on information technology, cybersecurity and small satellites to enhance weather capabilities in the near term rather than a new generation of large, sophisticated spacecraft to replace the Defense Meteorological Satellite Program. SpaceNews.com
Thu, 11 Jan 2018 17:39:01 +0000
SpaceX has delayed its two commercial crew test flights by four months, according to a new NASA schedule released Jan. 11, raising questions about whether it or Boeing will be able to send astronauts to the International Space Station by the end of the year as previously planned. SpaceNews.com
Thu, 11 Jan 2018 16:35:22 +0000
NOAA's future constellation could include a mix of large government-owned and government-operated satellites, imaging instruments hosted on commercial satellites, small satellites in low Earth orbit and data purchased from commercial firms. SpaceNews.com
Thu, 11 Jan 2018 09:36:21 +0000
NASA announced Jan. 10 that it was renaming the Swift astronomy spacecraft after its former principal investigator, who passed away last year. SpaceNews.com
Thu, 11 Jan 2018 04:26:35 +0000
Spanish rocket startup PLD Space received 2 million euros ($2.4 million) from a European Commission grant program to further the development of a pair of launchers designed for small satellites. SpaceNews.com
Thu, 11 Jan 2018 03:46:29 +0000
Growing demand by terrestrial wireless firms threatens the federal government’s exclusive use of spectrum traditionally reserved for NOAA satellite broadcasts to emergency managers, meteorologists and researchers. SpaceNews.com
Wed, 10 Jan 2018 22:37:13 +0000
The U.S. National Oceanic and Atmospheric Agency may be able to slash the cost of transmitting data from its next generation of weather satellites by turning to commercial communications services. SpaceNews.com
Wed, 10 Jan 2018 21:22:06 +0000
The United States could soon be unpleasantly surprised as China continues to shore up its domestic capacity to produce high-end weapons, satellites and encryption technologies. SpaceNews.com
Wed, 10 Jan 2018 13:46:18 +0000
Spire Global, the San Francisco-based company that operates 48 GPS radio occultation cubesats, says it could provide a persistent view of about 97 percent of Earth with a constellation of 150 satellites. SpaceNews.com
Wed, 10 Jan 2018 11:18:30 +0000
A group of astronomers and engineers is seeking to convince NASA to study in-space servicing and assembly of future space telescopes, including the role the proposed Deep Space Gateway could play to support it. SpaceNews.com
More space news...
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  • CV: CASP Helpdesk Manager

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:07-04-2017
     Last Modified:03-05-2017 (03:35)
    Job information
     Current job:CASP Helpdesk Manager
     Employment Term:Permanent
     Job location:Europe only
     Date available:within 2 months
     Industry:Consulting/Engineering Services
     KeywordsKnowledge Training Education Management
    CV

    Personal information

     

     

     

    Nationality

    Italian

     

     

    Date of birth

    03/09/1974

     

     

    Gender

    Male

     

     

    Work experience

     

    • Dates (from – to)

    From November 2016 Contract in progress

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    Corporate Application Service Providers Helpdesk Support Account Management  – CASP Incident  Management Accountant  at European Space Agency – CASP Knowledge and Training Manager – IT Incident Management Workflow Analyst

     

    • Occupation or position held

    Service Provider to Business Customer Mediation and Multilevel Crossed Knowledge distribution and implementation software to support business performance management   

     

    • Main activities and responsibilities

     

    Directing Support of Manager & Team Leading on reports and process circulation.

     

     

     

    • Dates (from – to)

    From  January 2015 to October 2016

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    SSR1 Evolutionary Communication & Knowledge Management Officer at European Space Agency - Training and Communication Manager – IT Incident Management Workflow Analyst

     

    • Occupation or position held

    Service Provider to Business Customer Mediation and Multilevel Crossed Training Management   

     

    • Main activities and responsibilities

     

     

     

    • Dates (from – to)

    Direct Interface with Customer and Business Third Parties -  Infrastructural Training Manager

     

     

    From  July 2012 to December 2014

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    Outsourcing Customer Support Consultant – IT Channel Account Manager

     

    • Occupation or position held

    Consulting in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

     

     

    Directing Support of Manager & Team Leading on reports and process circulation.

     

     

    • Dates (from – to)

     From  July 2011 to October 2012

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of HP ES Italy

     

    • Type of business or sector

    Outsourcing Customer Support Agent – IT Channel Accountant

     

    • Occupation or position held

    Manager in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

    Directing Support of Manager & Infrastructural Leading on reports and process workflow.

     

     

     

    • Dates (from – to)

    From  August 2010 to June 2011

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    Outsourcing Customer Support Senior Consultant – IT Channel Account Manager

     

    • Occupation or position held

    Consulting in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

    Directing Support of Manager & Team Leading on reports and process circulation.

     

     

     

    • Dates (from – to)

     From  May 2007 TO June 2010

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of ELECTRONIC DATA SYSTEM an HP Company

     

    • Type of business or sector

    Outsourcing Customer Support Agent – IT Channel Account Manager

     

    • Occupation or position held

    Manager in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

    Directing Support of Manager & Infrastructural Leading on reports and process workflow.

     

     

     

     

     

    • Dates (from – to)

     From  June 2006 to September 2006

     

    • Name and address of employer

    ASIATRADING SRL

     

    • Type of business or sector

    Import Export

     

    • Occupation or position held

    Manager in public relations for Retailers 

     

    • Main activities and responsibilities

    Direction and management in trading business.

     

     

     

     

     

     

     

    - Dates (from – to)

     From  August 1992 to February 2005

     

    • Name and address of employer

    State Tax Office, State Lotteries, Private Institutes for Public Entertainment, Planning and Organization of Events and Shows.

     

    • Type of business or sector

    Public and private administration, relations mediator

     

    • Occupation or position held

    Activity of public relations in different working figures, companion, simultaneous translator, mediator, collaborator, interpreter, planner of projects and demonstrations in shows and public events, entertainer, and any figure of pertinence strictly related to the same working circle.

     

    • Main activities and responsibilities

    Direction and management of multicultural projects and events in public and private administration.

     

     

     

     

     

     

     

    • Dates (from – to)

    From July 1997 to January 2005

     

    • Name and address of employer

    Diemmebi srl, T&M musica, Rasciasound.

     

    • Type of business or sector

    Music and entertainment

     

    • Occupation or position held

    Backliner and stage technician

     

    • Main activities and responsibilities

    Backlining, Sound Engineering Assistance, Stage Service directing, Stage Planning, Sound Directing, Sound direction design.

     

     

     

     

     

    Education and training

     

     

     

    • Dates (from – to)

    22/ 03/ 2005

    • Name and type of organization providing education and training

    University of Bari, Italy; Helsingin Yliopisto/University Of Helsinki, Suomi/Finland (ERASMUS)

     

    • Principal subjects/occupational

    skills covered

    Master’s Degree in Modern Languages and Literatures (English, Russian), Philological and Glottodidactic branch.

    • Dates (from – to)

    01/ 07/ 1995

    • Name and type of organization providing education and training

    Liceo Ginnasio Statale “Socrate” (Grammar School), Bari, Italy

    • Principal subjects/occupational

    skills covered

    Maturità Classica (General Certificate of Education)

     

     

     

    Personal skills and competences

     

     

     

     

     

    Mother tongue(s)

    Italian

     

     

    Other language(s)

    English,  Spanish,  French,  Russian (basic), Portuguese

     

     

    Social skills and competences

    During Year 2015 exercise I have chiefly prepared ESAIT Roadshows and I am currently accountable for the following: Customer’s Intranet /It Portal/ Training Portal/ IT Improvement Social Forum. KBM, Communications Management .Confidentiality Agreement  does not allow me references’ disclosure.

     

     

    Organisational skills and competences

    According to ITIL RACI I am addressed as Knowledge Base Manager which is the key role throughout the Knowledge Management process and takes overall day to day responsibility for the KM process.

    Responsibilities

     

     

    Technical skills and competences

    Internal Customer Administrative Tool and Network Directories. Confidentiality Agreement  does not allow me references’ disclosure.

     

     

    Computer skills and competences

    Acquired Know-How of SAP HR. BMC REMEDY. Peregrine. SharePoint fundamentals. Ms Office.

     

     

     

     

    Driving licence

    European A , B

     

     

    In compliance with the Italian Legislative Decree no. 196 dated 30/06/2003, I hereby authorize the recipient of this document to use and process my personal details for the purpose of recruiting and selecting staff and I confirm to be informed of my rights in accordance to art. 7 of the above mentioned decree

     


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