Latest Space News
Tue, 19 Jun 2018 11:00:08 +0000
Trump’s proposal derives from a growing debate inside military and political circles about how to best meet the threat posed to American space assets by potential enemies: Russia and China, to be precise. SpaceNews.com
Tue, 19 Jun 2018 01:45:44 +0000
A former NASA astronaut used an appearance at a National Space Council meeting June 18 to argue that a key element of NASA’s plans to return humans to the moon should be reconsidered. SpaceNews.com
Mon, 18 Jun 2018 19:35:34 +0000
Trump: Creating a Space Force and promoting space exploration by NASA and the private sector will be “important for the nation’s psyche.” SpaceNews.com
Mon, 18 Jun 2018 13:22:16 +0000
President Trump will sign a new space policy directive June 18 addressing space traffic management issues, closely following the proposed policy that Vice President Pence announced in April. SpaceNews.com
Mon, 18 Jun 2018 08:45:21 +0000
A key senator says he’s keeping an open mind regarding who in the federal government should have responsibility for the oversight of “non-traditional” commercial space activities. SpaceNews.com
Sat, 16 Jun 2018 19:45:35 +0000
The House Appropriations defense subcommittee approved $49.5 million to create a new “program of record for commercial satellite communications." SpaceNews.com
Fri, 15 Jun 2018 20:23:14 +0000
As the National Space Council prepares for its third public meeting, its activities to date have won widespread praise in the space community, even as there is some skepticism about the effectiveness of the council’s advisory group that will soon meet for the first time. SpaceNews.com
Fri, 15 Jun 2018 11:00:25 +0000
A House hearing on the reasons for cost and schedule problems with major NASA programs pointed blame at a wide variety of sources, from the tools used to track programs to the agency’s mindset to Congress itself. SpaceNews.com
Thu, 14 Jun 2018 19:59:03 +0000
Astranis, a startup developing geostationary satellites to offer broadband internet access, plans to equip its MicroGEO spacecraft with Bradford of the Netherland’s high performance green ECAPS thrusters. SpaceNews.com
Thu, 14 Jun 2018 17:56:47 +0000
Oxford Space Systems, a British startup that hopes to compete with space industry giants Harris Corp. and Northrop Grumman in the satellite component business, has raised 6.7 million British pounds ($8.9 million) from investors. SpaceNews.com
Thu, 14 Jun 2018 16:19:42 +0000
Outer space is the last frontier of human exploration. Unfortunately, the glory days of landing men on the moon are now a distant memory. So too are the memories of watching space shuttles rumble to life and roar to space fading away. That is poised to change and America is ready to lead the way. SpaceNews.com
Thu, 14 Jun 2018 14:09:04 +0000
The relay satellite which will facilitate China’s Chang’e-4 lunar far side landing mission late in 2018 has entered its intended halo orbit around Earth-Moon Lagrange point 2. SpaceNews.com
Thu, 14 Jun 2018 10:14:11 +0000
NASA Administrator Jim Bridenstine used a recent speech to lay out not just the recent space policy changes that directly affect NASA activities but other administration efforts that focus more on commercial space. SpaceNews.com
Wed, 13 Jun 2018 22:57:00 +0000
Both chambers want legislation that strengthens the U.S. military space posture, said Thornberry. The House and Senate are “not going to let up in our push to do better in space.” SpaceNews.com
Wed, 13 Jun 2018 21:34:01 +0000
Despite conditions that have deprived the Opportunity Mars rover of solar power, NASA officials said June 13 that they expected the long-lived spacecraft to survive an intense ongoing dust storm. SpaceNews.com
Wed, 13 Jun 2018 19:15:08 +0000
To receive FIRST UP Satcom, a weekly SpaceNews newsletter for satellite and telecom professionals, sign up here. SpaceNews.com
Wed, 13 Jun 2018 18:22:42 +0000
Defense Secretary Jim Mattis told reporters the Pentagon appreciates the congressional focus on space issues and is not being passive about space reforms, although he would like to see further debate on the pros and cons of reorganizing the military. SpaceNews.com
Wed, 13 Jun 2018 03:28:58 +0000
NASA Administrator Jim Bridenstine says he’s pushing to have a current NASA center director and former astronaut be nominated to be his deputy. SpaceNews.com
Tue, 12 Jun 2018 20:39:06 +0000
While Angola’s first telecom satellite, Angosat-1, failed not long after reaching orbit late last year, the sub-Saharan African nation will get a second shot at satellite ownership with the planned 2020 launch of Angosat-2. SpaceNews.com
Tue, 12 Jun 2018 20:21:38 +0000
A fiscal year 2019 spending bill approved by a Senate appropriations subcommittee June 12 offers $21.3 billion for NASA, including funding for several missions slated for cancellation in the administration’s budget request. SpaceNews.com
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  • CV: CASP Helpdesk Manager

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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:07-04-2017
     Last Modified:03-05-2017 (03:35)
    Job information
     Current job:CASP Helpdesk Manager
     Employment Term:Permanent
     Job location:Europe only
     Date available:within 2 months
     Industry:Consulting/Engineering Services
     KeywordsKnowledge Training Education Management
    CV

    Personal information

     

     

     

    Nationality

    Italian

     

     

    Date of birth

    03/09/1974

     

     

    Gender

    Male

     

     

    Work experience

     

    • Dates (from – to)

    From November 2016 Contract in progress

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    Corporate Application Service Providers Helpdesk Support Account Management  – CASP Incident  Management Accountant  at European Space Agency – CASP Knowledge and Training Manager – IT Incident Management Workflow Analyst

     

    • Occupation or position held

    Service Provider to Business Customer Mediation and Multilevel Crossed Knowledge distribution and implementation software to support business performance management   

     

    • Main activities and responsibilities

     

    Directing Support of Manager & Team Leading on reports and process circulation.

     

     

     

    • Dates (from – to)

    From  January 2015 to October 2016

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    SSR1 Evolutionary Communication & Knowledge Management Officer at European Space Agency - Training and Communication Manager – IT Incident Management Workflow Analyst

     

    • Occupation or position held

    Service Provider to Business Customer Mediation and Multilevel Crossed Training Management   

     

    • Main activities and responsibilities

     

     

     

    • Dates (from – to)

    Direct Interface with Customer and Business Third Parties -  Infrastructural Training Manager

     

     

    From  July 2012 to December 2014

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    Outsourcing Customer Support Consultant – IT Channel Account Manager

     

    • Occupation or position held

    Consulting in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

     

     

    Directing Support of Manager & Team Leading on reports and process circulation.

     

     

    • Dates (from – to)

     From  July 2011 to October 2012

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of HP ES Italy

     

    • Type of business or sector

    Outsourcing Customer Support Agent – IT Channel Accountant

     

    • Occupation or position held

    Manager in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

    Directing Support of Manager & Infrastructural Leading on reports and process workflow.

     

     

     

    • Dates (from – to)

    From  August 2010 to June 2011

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of CAPGEMINI Italia

     

    • Type of business or sector

    Outsourcing Customer Support Senior Consultant – IT Channel Account Manager

     

    • Occupation or position held

    Consulting in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

    Directing Support of Manager & Team Leading on reports and process circulation.

     

     

     

    • Dates (from – to)

     From  May 2007 TO June 2010

     

    • Name and address of employer

    EUROPEAN SPACE AGENCY on the behalf of ELECTRONIC DATA SYSTEM an HP Company

     

    • Type of business or sector

    Outsourcing Customer Support Agent – IT Channel Account Manager

     

    • Occupation or position held

    Manager in Private Partnership and Knowledge of working in Business to Business Environment 

     

    • Main activities and responsibilities

    Directing Support of Manager & Infrastructural Leading on reports and process workflow.

     

     

     

     

     

    • Dates (from – to)

     From  June 2006 to September 2006

     

    • Name and address of employer

    ASIATRADING SRL

     

    • Type of business or sector

    Import Export

     

    • Occupation or position held

    Manager in public relations for Retailers 

     

    • Main activities and responsibilities

    Direction and management in trading business.

     

     

     

     

     

     

     

    - Dates (from – to)

     From  August 1992 to February 2005

     

    • Name and address of employer

    State Tax Office, State Lotteries, Private Institutes for Public Entertainment, Planning and Organization of Events and Shows.

     

    • Type of business or sector

    Public and private administration, relations mediator

     

    • Occupation or position held

    Activity of public relations in different working figures, companion, simultaneous translator, mediator, collaborator, interpreter, planner of projects and demonstrations in shows and public events, entertainer, and any figure of pertinence strictly related to the same working circle.

     

    • Main activities and responsibilities

    Direction and management of multicultural projects and events in public and private administration.

     

     

     

     

     

     

     

    • Dates (from – to)

    From July 1997 to January 2005

     

    • Name and address of employer

    Diemmebi srl, T&M musica, Rasciasound.

     

    • Type of business or sector

    Music and entertainment

     

    • Occupation or position held

    Backliner and stage technician

     

    • Main activities and responsibilities

    Backlining, Sound Engineering Assistance, Stage Service directing, Stage Planning, Sound Directing, Sound direction design.

     

     

     

     

     

    Education and training

     

     

     

    • Dates (from – to)

    22/ 03/ 2005

    • Name and type of organization providing education and training

    University of Bari, Italy; Helsingin Yliopisto/University Of Helsinki, Suomi/Finland (ERASMUS)

     

    • Principal subjects/occupational

    skills covered

    Master’s Degree in Modern Languages and Literatures (English, Russian), Philological and Glottodidactic branch.

    • Dates (from – to)

    01/ 07/ 1995

    • Name and type of organization providing education and training

    Liceo Ginnasio Statale “Socrate” (Grammar School), Bari, Italy

    • Principal subjects/occupational

    skills covered

    Maturità Classica (General Certificate of Education)

     

     

     

    Personal skills and competences

     

     

     

     

     

    Mother tongue(s)

    Italian

     

     

    Other language(s)

    English,  Spanish,  French,  Russian (basic), Portuguese

     

     

    Social skills and competences

    During Year 2015 exercise I have chiefly prepared ESAIT Roadshows and I am currently accountable for the following: Customer’s Intranet /It Portal/ Training Portal/ IT Improvement Social Forum. KBM, Communications Management .Confidentiality Agreement  does not allow me references’ disclosure.

     

     

    Organisational skills and competences

    According to ITIL RACI I am addressed as Knowledge Base Manager which is the key role throughout the Knowledge Management process and takes overall day to day responsibility for the KM process.

    Responsibilities

     

     

    Technical skills and competences

    Internal Customer Administrative Tool and Network Directories. Confidentiality Agreement  does not allow me references’ disclosure.

     

     

    Computer skills and competences

    Acquired Know-How of SAP HR. BMC REMEDY. Peregrine. SharePoint fundamentals. Ms Office.

     

     

     

     

    Driving licence

    European A , B

     

     

    In compliance with the Italian Legislative Decree no. 196 dated 30/06/2003, I hereby authorize the recipient of this document to use and process my personal details for the purpose of recruiting and selecting staff and I confirm to be informed of my rights in accordance to art. 7 of the above mentioned decree

     


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