Latest Space News
Fri, 19 Jan 2018 21:27:50 +0000
Details about how NASA will implement a space policy directive regarding a human return to the moon will be in the agency's 2019 budget request, scheduled for release as soon as early February. SpaceNews.com
Fri, 19 Jan 2018 18:54:25 +0000
California Assembly Appropriations Committee backs plan to create a California Aerospace and Aviation Commission to recommend action the governor and state legislature could take to retain jobs and encourage the industry's growth. SpaceNews.com
Fri, 19 Jan 2018 17:57:20 +0000
Defense Secretary Jim Mattis: “In space we will do our best to deter. But for right now, it’s about sizing up the problem." SpaceNews.com
Fri, 19 Jan 2018 15:46:13 +0000
Shortly after a Finnish company successfully launched the country’s first commercial SAR microsatellite, Finland’s president signed the country’s first comprehensive space legislation. SpaceNews.com
Fri, 19 Jan 2018 03:20:10 +0000
A Senate committee voted on party lines Jan. 18 to advance the nominations of individuals to lead NASA and the National Oceanic and Atmospheric Administration, although with no clear indication of when, or if, they will be confirmed by the full Senate. SpaceNews.com
Fri, 19 Jan 2018 01:19:43 +0000
Deputy Defense Secretary Patrick Shanahan will be taking on the duties of space adviser that previously resided with the secretary of the Air Force. SpaceNews.com
Thu, 18 Jan 2018 23:11:34 +0000
Griffin said it's imperative that the Pentagon focus on “rapid incorporation of technologies into new military capabilities.” SpaceNews.com
Thu, 18 Jan 2018 08:17:07 +0000
Sending data to and from different spots on Earth is big business for satellite operators, but Cloud Constellation sees a lucrative opportunity to offer satellites as the ultimate cloud storage solution for sensitive data. SpaceNews.com
Thu, 18 Jan 2018 00:54:25 +0000
There are many valid critiques of U.S. President Donald Trump’s new direction for NASA. Few, if any, would be new. But Russian government officials saw an opportunity for domestic attention and took a stab at it. SpaceNews.com
Wed, 17 Jan 2018 22:55:38 +0000
SpaceX reiterated at a congressional hearing Jan. 17 that its Falcon 9 rocket performed as expected on its most recent launch, despite swirling questions about the potential failure of the classified Zuma mission. SpaceNews.com
Wed, 17 Jan 2018 22:13:32 +0000
“What are we going to do about deterrence in space?” That is a question the administration should answer in the new strategy, said CSIS analyst Todd Harrison. SpaceNews.com
Wed, 17 Jan 2018 18:56:26 +0000
As the two companies developing commercial crew systems reiterated that they were on schedule to carry out test flights later this year, a government analysis of schedules concluded those vehicles may not be certified to carry NASA astronauts until late 2019 or early 2020. SpaceNews.com
Wed, 17 Jan 2018 16:03:18 +0000
With no budget deal in sight to avert a Friday government shutdown, a visibly frustrated Mac Thornberry, chairman of the House Armed Services Committee — and a vocal champion of bigger military budgets — called out his congressional colleagues for putting political agendas ahead of national security SpaceNews.com
Wed, 17 Jan 2018 12:12:59 +0000
Effective Space, a U.K.-headquartered company developing spacecraft to extend the life of communications satellites, announced Jan. 17 that it has signed its first contract with an undisclosed customer. SpaceNews.com
Wed, 17 Jan 2018 00:07:31 +0000
The Air Force will establish a three-star vice commander of Air Force Space Command to be located in the national capital region. SpaceNews.com
Tue, 16 Jan 2018 22:38:34 +0000
Virgin Orbit, which expects to debut the air-launched LauncherOne rocket by summer, signed a contract Jan. 16 with GomSpace to send eight nanosatellites into orbit next year to track airplanes and ships. SpaceNews.com
Tue, 16 Jan 2018 22:11:26 +0000
European launch provider Arianespace expects to conduct just 23 more Ariane 5 launches before the next-generation Ariane 6 becomes its primary rocket. SpaceNews.com
Tue, 16 Jan 2018 12:00:24 +0000
The new president of Canadian space technology company MDA says he sees opportunities for growth both within the country and beyond, while maintaining the company’s Canadian roots as part of a larger, and increasingly American, company. SpaceNews.com
Mon, 15 Jan 2018 20:44:32 +0000
The SBIRS satellites are equipped with powerful scanning and staring infrared sensors that collect data for use by the U.S. military to detect missile launches. SpaceNews.com
Mon, 15 Jan 2018 18:55:15 +0000
The plan is to shift the current ground software architecture to an open-systems platform that the Air Force would own and update with new technology as it becomes available. SpaceNews.com
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    Personal information
     Name:<withheld>
     Age:<withheld>
     Country:<withheld>
     Location:<withheld>
    Contact information
     Email:<withheld>
     Phone:<withheld>
     Mobile:<withheld>
    Candidate Profile
     Date Submitted:14-10-2017
     Last Modified:15-10-2017 (05:52)
    Job information
     Current job:Project, Release Manager
     Employment Term:Temp/Contract
     Job location:Europe only
     Date available:immediately
     Industry:Civil Agencies/International Organizations, Satellite Manufacturers and Subcontractors, Satellite Operators, , , Launch Systems, Business Services
     KeywordsRelease Manager, Project Manager, Service Delivery Manager, Programme Manager
    CV

    [BSc. Hons, MCP, CheckPoint CCSA, ITIL v3, PRINCE2 certified]

    Marital Status:         Married

    Nationality:              British)

    Driving Licence:      Full (clean)           

    Security Clearance: SC Level (held with Airbus Defence & Space until 20 Jan 2027)

     

    Overview

    Focused and success driven person who gets on very well with people at all levels. Ability to apply himself professionally at all levels, assertive when required and able to make informed decisions. Has strong Stakeholder Management experience. Organised and works well under pressure. Pragmatic person. Focused on factual/practical information and do not deviate/digress. Have a strong technical background, a good thought process and constantly setting myself new challenges.
     

    Position Sought: A contract position as a Project/Release or Portfolio/Service Delivery Manager

     

    Work Experience

    Employee: AIRBUS Defence & Space (via Hunter MacDonald) [Europe]          July 2016 – Nov 2017

    Project / Release Manager (Site Manager)

     

    Objective
    Assigned to AIRBUS to work with ESA (European Space Agency) on the Galileo Programme.

    Objectives where to manage 2 Ground Control Segments for Earth Observation, Navigation & Science (ENS).


    Responsibilities

    Manage 2 sites (Germany and Italy) and 6 remote Antenna sites (Kiruna, Kourou, Nuomea, Reunion, Redu, Papette) that communicate and support orbiting Satellites. To support Daily Site Operations, Satellite launches and Special Maneuvers. To Support Ground Control Segments and Satellites for completed missions and prepare with new software for the next scientific mission. Size of both Site teams approx. 20 resources.

    Excellent Stakeholder Management skills/experience for driving and coordinating the flow down from the Airbus Programme Director.

    Ensuring activities/milestone tasks are planned, resourced and coordinated between all GCS sites to maintain alignment.

    Provide guidance, direction and Leadership to Site managers, onsite teams and other Work Area Managers. Set priorities and deal with any escalation issues.

    Support both sites Daily Activities.

    Supplier Management. Work closely with suppliers ensuring checkpoints are in place before accepting new releases for sites/satellites.

    Attend a number of GCS meetings:

    ARB – Anomaly Review board. To defend Incidents/Problems. To ensure correct priority assigned to minimise impact to Operations or Schedule.

    CCB – Change Control Board. To defend required CCRs (Change Requests) aligned to Deployment Schedule. 

    Chair the Airbus Daily Site Coordination Meeting between, Germany, Italy and UK.

    Represent ESA & Airbus at weekly Mid-Term Planning meeting (joined up meeting with all Suppliers and Agencies on the Galileo Programme)

    Coordinate Releases and ensure timely releases according to resource and planning.

     

    During this contract Airbus released their Germany Site Manager. As a result I stepped in a dual role from January to Oct 2017 to include being the Germany Site Manager in Munich (German Space Operations Centre). This resulted in travelling weekly to mostly Germany and occasionally to Italy (Fucino Space Centre).

    This was a very exciting, demanding, niche and rare opportunity. As a senior member of the Hunter MacDonald team, I was parachuted into the Galileo programme to achieve a successful Technical Delivery by end of Oct 2017. This was our steer and commitment to Airbus which was successfully achieved and reason for end of assignment.

     

    Goals

    Work to identify and set the programme up for success by creating all necessary work streams to ensure the programme is delivered and successfully adopted by operational communities.

    Successfully deliver multiple, simultaneous IT Delivery projects within agreed timescales and budgets.

    Leading, managing and coaching multidisciplinary team, setting guidelines and principles.

    Ensure Daily Site activities on all environments across sites are planned, resourced and scheduled. Work with the Customer (ESA) to coordinate Inter-site and Remote site Activities/Alignment. To communicate any variance to planned activities.

    Provide guidance, direction and Leadership to Site managers and the onsite teams. Set priorities and deal with any escalation issues.

    Work with the Work Area Managers to plan site activities and remove any blockers/issues that may impact the Schedule.

    Assist the Programme Director to manage tasks/activities/planning to assist to a successful Close out.

     

    Achievements

    A customer-centric approach with a demonstrable ability to manage and influence customer's and key stakeholder's expectations.

    Ability to deliver results against targets, standards and milestones as defined by the customer and Programme Manager.

    Effective management of project finances, project risks and issues and project scope change.

    Accountability for the quality and accuracy of own and team deliverables.

    Problem solving and judgement a in the pressurised environment.

    Deal proactively with problems and act appropriately and decisively to resolve.

    Successfully identify and address critical issues, obtain support and buy in from stakeholders.

    Ability to work well as part of a team and be required to work without direct supervision.

    Ability to address issues and remove blockers before they impact the Schedule and the agreed Technical Delivery.

    Able to chair meetings at short notice and ratify a way forward with clarity.

    Positive and encouraging feedback from ESA on making a noticeable difference since joining the programme.

    Building confidence into the Customer (ESA). Provided greater assurance to the Customer with new processes introduced to maximise success. 

     

    Experience

    Business process improvement methods

    Managing vendor relationships

    Deep understanding of Release Management processes

    Continuous Integration (automation) and Version Control/Branching.  

    Understanding of environment management and configuration management

    Implementing software projects into complex production environments.

    Software development methodologies such as Waterfall, Agile etc

    Working for an IT consultancy organisation.

    Delivering incremental change with a live product.

    Working in a continuous integration environment.

     

    Employee: Volks Wagon Group UK [Milton Keynes]           June 2015 – July 2016

    Project Manager:  Service Delivery & Release Manager

     

    Objective
    Working with Service Transition, Business Managers to transition new services into Live Production environments. In-depth knowledge of delivering complex systems/services from development, testing and operational support into Live.

    To create, co-ordinate, verify and own the final release product or service to be rolled out to clients. To also ensure that all new services (or changes to existing services) are clearly communicated and implemented without incident.

    Responsibilities

    To take the lead on ensuring that all release packages are built, installed, tested and deployed efficiently to target environments on schedule.

    To define and agree release plans with customers and stakeholders.

    To define, maintain and communicate the Service strategy and process, coordinating resources, communicating requirements and resolving issues where necessary.

    To oversee release package acceptance and customer sign-off.

    To ensure the following tasks for Service Introduction have been carried out or completed: lessons learned, documentation, training, Early Life Support, Warranty period, Defect Management process, Financials and Acceptance into Service.

    To ensure Service Readiness and Release Readiness tasks identified have been completed.

    To minimise unpredicted impact on production services and support activities.

    To ensure that organisation and stakeholder change is managed throughout.

    To record and manage deviations, risk and issues related to new or changed services.

    To attend the monthly Release Board. Engage and support the running of the Change Management process.

    Agree Release Governance and manage Go/No Go decision.

    To define/update the Service/Release Management process.

    Ability to undertake any ad-hoc requirements that may arise. Such as utilising experience and skills above Release Management: Service Transition, Environment Management, Change Management, Service Delivery.

    To own major Incidents and Problems as SPOC.

    Working with off-shore delivery teams.

    Ability to work across multiple work streams.

     

    Key Skills Knowledge and Experience

    Knowledge of Managed Services methodologies

    Strong understanding of the IT industry, infrastructure systems and hosting

    Continuous Integration (Development & Service)

    Experience managing Customer Accounts

    Ability to manage the SIP and CSI processes for a customer portfolio

    Ability to manage administration and multiple tasks in an accurate and timely manner, often against deadlines

    End to end contract knowledge and management

    Ability to communicate effectively at the appropriate levels, internally and externally

    Stakeholder management skills

    Ability to influence key stakeholders in Customer Accounts

    Ability to translate and communicate business requirements and service requirements/specifications to varying levels of audience

    Understanding of ITIL process and structure

     

     

    Employee: Home Office [London]                                 August 2014 – April 2015

    Senior Service Manager – Service Performance Team for UK Border Force Systems Portfolio

     

    Working with UK Border Systems Programme, successfully managing a Portfolio of Critical Services that were being transitioned into Home Office Technology (HOT) offerings to protect the UK Borders.
    Working with Senior Stakeholders, overseas suppliers in India and HOT. Regular travel to Pune and Bangalore (India) to review SLA’s, KPI performance, quarterly Service Review, forthcoming projects and changes to service. Key to working with the Indian outsourced suppliers was common technical language, cultural communication differences, awareness of high staff turnover and the need to document agreed deviations or changes to contracts. 
    Successfully on boarding services, providing assurances that the underlying technology and processes are able to support the business. Key responsibilities to coordinate activities according to priority and requirements, in depth understanding of the services and the ability to think quickly and decisively.
    Strong technical background and knowledge of Incident/Problem Management, Change & Release Management, Environment Management and attention to detail to consider every eventuality.

    Close relationship with the Business, Outsourced Suppliers and Integrators. To be accountable and the SPoC for all vendor delivered services. Holding monthly Service Reviews with vendors/suppliers.
                           

    Requirements & Responsibilities:

    Strong negotiation skills, ability to influence external partners/supplier, stakeholders and customers to secure beneficial outcomes.

    Responsible for ensuring outsourced Services are delivered to agreed SLA’s.    

    Proven leadership in successful service delivery; successful design, delivery and ongoing management of services offered by technology.

    Proven grasp and expertise in analysing and using customer insight and user performance data to design and continually improve services to fully meet user.
    Worthy note is the removal of the on-site support office by introducing an open-space walk-in IT Surgery. Also provided a solution to minimise secure data becoming out of date and secure solutions for unmanned remote ports.

    Planning for end-of-life hardware/ software.   

    Proven ability to challenge and remove any unnecessary barriers to service delivery.

    Ability to expand business portfolio and offerings to end users.

    Strong influencing skills for Continued Service Improvments, Service Credits, Payback Credits.

    Financial Management exposure and experience working with Finance Teams.

    Detailed knowledge and experience with ITIL and best practices for: Change, Problem, Risk, Incident and Live Services. 

    Managing and reporting against contracted SLAs. Providing KPI feedback to the business.

    Review and track service performance meets agreed targets.

    Define KPIs and regularly evaluate against quality, optimisation and any required fine tuning or process amendments.

    Ability to foresee trends/problems and take appropriate actions to mitigate risk to service.

    Bridging gaps in communication and act as go between when/where necessary.

    Can do attitude, available out of hours, empowered to minimise/mitigate any risk to business and services.   
     

    Employee: Computacenter – Direct Line Group [London]               April 2014 – June 2014

    Release Manager


    Unfortunately, Computacenter and Direct Line Group were in a legal contractual stand-off that resulted in neither company willing to pay for the Release Manager. As a result my contract ended.
    However, I hit the ground running and during my 7 weeks on the project I was able to put together the following:

    Release Process for Computacenter.

    Joint end-to-end Process model for Computacenter and DLG.

    Release RACI model for both organisations.

    Infrastructure Release Maintenance & Patching Schedule.

    The above was presented to Computacenter and DLG stakeholders and approved.

    Technology used: Wintel, vDisk, AppV, Msi, XenApp, XenDesktop, Citrix, SCCM, Thick Clients.

     

    Dec-Jan 2013 – 6 weeks family vacation to India

    Jan-Mar 2014 – Prince2 Certification

     

    Employee: Atos – UKBA [London]                        April 2012 – Dec 2013

    Project Manager: Service / Release                                 

     

    Working primarily as a Service Release Manager on the UK Border Agency account on the Immigration Case Worker Programme. Managed Releases for the Home Offices top four critical applications, PBS. Responsibilities to build and deploy into complex and mixed environments ensuring consistency, stability, performance and availability.  

    Parallel Activities. Manage releases for approx. 160 Silver applications for the Home Office following the full SDLC. Approx. 20 apps per 6 week cycle.
     

    Responsible to provide coordination between application development and infrastructure to ensure end-to-end delivery of services to committed performance levels and availability.  Including management of Development environment, release management and alignment of the application with the infrastructure to ensure system performance meets business and operational requirements.  Also responsible for the Release Management lifecycle which includes scheduling, coordinating and the management of software releases across the enterprise for multiple applications across various Portfolios.

     

    Key Release Duties

    Working with Onshore and Offshore Teams.

    Create and Publish Release Plans in conjunction with Technical Teams & Management.

    Improve consistency in implementation approach.

    Chair Technical walk through of Release/Service Transition Plan.

    Manage Transition into Service.

    Manage and assess impact to Users, applications, infrastructure, Network, Security, Tooling, Storage, Data Centres, existing processes and 3rd Parties.

    Manage remote and multisite Deployment/Releases

    Manage any escalations with Service/Project/Program Managers.

    Generate enthusiasm among team members and facilitate effective team interaction.

    Ensure day to day blockers are addressed and minimise any ad hoc deviations from plan.

    Make informed decisions – i.e. when to Pause, Stop, Escalate or Rollback.

    Provide updates to keep key Stakeholders informed.

    Ensure Sign offs / Approvals met.

    Liaise with business and IT partners on release scheduling and communication of progress.

    Continuous integration and facilitating technical aspects of continuous delivery.

     

    SKILLS:

    Experienced in Wintel, .Net, MS SQL, Java, Oracle, Siebel, WebLogic and Web Services Development.

    Use of industry supporting tools : GiT, Cram, Jenkins, SubVersion, AccuRev, Clearcase, JIRA.

    Experienced in Windows Server 2003/8, IIS 6/7, and hosting, DNS and network configuration. VMWare and Snapshot Technology

    Basic experience with PowerShell, shell scripting, Oracle (for back-ups, recovery, RMAN, logshipping)

             

    Employee: IBM – UKBA ICW Programme [London]                    April 11 – April 2012

    Release Manager

     

    Worked as a Release Manager on the UK Border Agency – Immigration Case Worker (ICW) Programme through IBM. Programme to develop and Release the 1st version of the ICW Application.

    Responsibilities to lead and manage a team setup to rapidly develop, test and release priority/emergency changes into Production. My team consisted of Client Representation, Application Architect, Service Managers, Development leads (Siebel, BPM, Java, .Net), Wintel/Unix/DBA Leads, Test Leads, Environment Manager, UAT/SIT Testers, 3rd Party Vendors and representatives from Oracle, Microsoft, Networking and Security partners.

     

    Responsibility

    Manage one or more releases throughout the full release lifecycle.

    Working with Onshore and Offshore Teams.

    Chair Release meetings

    Collaborate with stakeholders (eg Business Change, IT Testing, IT Development) to ensure patch release aligned to project.

    Raise and represent Changes to CAB for approval. Address and resolve any concerns raised by the CAB Approvers.

    Work/engage with 3rd Parties that feed into/out of the ICW Application. Ie. WICU (Watch List), Biometrics, Finger Prints, etc.

    Consideration for inflight applications and data during Release Deployment.

    Team Readiness – ensuring BAU Support Teams, Service Desk, Operations, Storage and Security aware and prepared for new releases to the application.  

    Be the Authority for approval before Customer Sign-offs are requested for Release Plans, Governance Documentation, Test Reports, Business Approval, etc. 

    Authority for Release Versioning and code Branching.

                                           

    Due to the size of the Programme my role and responsibilities also overlapped into Project Management, Service Management. These extra responsibilities were to manage and coordinated the Cut-over, Service Transition and Go Live ELS Support activities.   

     

    Employee: Fujitsu Services (UK Public Sector) [Bracknell]                               Feb 09 – April 11

    Technical Incident/Problem Manager, Systems Integration Engineer (Wintel)

     

    Worked on project FLEX that delivered Framework Services to the UK Public Sector clients such as The Cabinet Office, HM Treasury, CAFCASS (Children And Family Court Advisory and Support Service) and ONS (Office of National Statistics).

     

    Key responsibilities:

    Minimise number and severity of incidents/problems within the organization

    Reduce the adverse impact that are caused by errors within the IT Infrastructure

    Prevent recurrence of Incidents

    Identify Problems and address them in priority order to mitigate disruption to IT Services.

    Manage incidents to restore service to user/s as quickly as possible

    Proactively identify/solve problems and known errors before they become incidents.

    Problem Manage permanent solutions through analysis and investigation, leveraging upon the technical resource where required.

                              

    Managed a team of 7 Integrators. Have a high level of understanding of the technical environments and a strong technical background across platforms and secure environments. Ability to take complex problems and drive them through to completion. Ability to communicate to Technical Support teams/Senior Stakeholders with clear detailed understanding of Problem Management and Major Incident Management delivery.

    Excellent experience of running Technical meetings/workshops/conferences to establish permanent solutions. 

     

    Employee: Oxfordshire County Council [Oxford City]             Oct 08- Feb 09

    ICT Wintel Systems Engineer / Team Leader

     

    Employee: Fujitsu Defence (DII/C) [Basingstoke]             Jan 06 – Oct 08

    Systems Integration Engineer (Wintel)

     

    Employee: EDS Defence. ATLAS Consortium (DII/F) [Reading]                  Mar 05 - Dec 05

    Systems Integration Engineer (Wintel)

     

    Employee: NQA (National Quality Assurance) [Dunstable]                  Jan 05-Mar 05

    Wintel Server Engineer

     

    Employee: Capgemini [Vauxhall, London]                        Aug 04 - Jan 05

    Wintel Server Infrastructure Support

     

    Employee: Camelot Group Plc   [Watford]                     Jul 02 – Aug 04

    Network Upgrade / 3rd Line Support Engineer

     

    Employee: Carlisle Staffing Group [London]                May 02 – Jul 02

    Wintel Server, Network, 3rd Line Support

     

    Employee: Chivas / Campbell Distillers [London]                    Jan 02 – May 02

    Wintel Server Support / 3rd Line Support

     

    Employee: Camelot Group PLC [Watford]                 Apr 01 - Dec 01

    Wintel Technical Support Specialist.

     

    Employee: Royal Institute of British Architects (RIBA). [London]                Sept 00 – Apri01

    Head of Computer Services.

     

    Employee: Protégé Holdings Limited.    [Borehamwood/Holborn, London]             Jan 00 – Sept 00

    Systems I.T. Manager.

     

    Employee: ESOFT Limited [Oxford / Manchester]                  Sept 98 – Nov 99

    Senior Technical Consultant

     

    Employee:  Xerox Language Services, Slough                         Apr 93 – Sept 98

    Systems & Development Infrastructure Manager

     

    Employee: DCM Services Ltd, [Hitchin]                 Aug 92 - Apr 93

     

    Vittoria Tadini, [Italy] – 1989 Designing and maintaining databases in DB III.

     

    Team Memores, [Italy] – 1992 Designing, developing and maintaining databases.

     

    Qualifications & Achievements

    Date

    Qualification

    Subject

    1992

    BSc(Hon’s) Upper Second

    Computer Science / Management Science (inc Italian)

    1989

    OND

    Computer Science

    1985

    O Level

    Math’s, English, Geography, Sociology, Physics, Chemistry, Biology, 

    Courses

    Team Leadership * Negotiation Skills * Time Management * Project Control & Management *

    Team Building/Awareness *

     

    Professional Qualifications

    Qualification

    Subject

    P r i n c e 2

    Prince2 Certification (2014)

    I T I L  v3

    ITIL v3 (2012)

    CheckPoint

    Certified CheckPoint Security Administrator (CCSA)

    Microsoft MCP

    Various Microsoft MCP certifications

    Oracle DBA Certified Professional

    Oracle 7

    Additional Courses

     

    * Oracle 7 for Database Administrators

    * TCP/IP Internetworking on Windows NT

    * Relational Databases : Design, Tools and Techniques

    * TCP/IP Internetworking on Windows NT

    * Windows Optimisation & Troubleshooting

    * Microsoft System Management Server

    * Microsoft Exchange Server from v5.5 to 2007 Administration

    * Supporting Microsoft Windows Terminal Server

    * Citrix Metaframe Administration

    * CheckPoint Firewall-1 v4 (NT,UNIX, Nokia)

     

    Applications Summary

    Operating
    Systems / Platforms

    Windows Server NT à2013

    Windows NT4 à Windows 8

    Linux, UNIX

    vDisk, AppV, Msi, XenApp, XenDesktop, Citrix, SCCM, Thick Clients.

    Applications

    USD (ATOS Service Management Tool)

    TFS (Fujitsu Service Management Tool)

    Remedy (Service Management Tool)

    HP Quality Centre (Defect Management Tool)

    IBM Rational ClearQuest (Defect Mgmt Tool)

    IBM Rational ClearCase (Document Repository)

    PVCS and Subversion (version control)

    Microsoft

    Project 2013, VISIO 2013, Office 2013

    Languages

    Scripting, PHP, JavaScript, Access, HTML, SQL Plus

     

    Outside Interests

    Cooking, Biking, Web Development. I enjoy travelling both UK and overseas. Most my trips/holidays have something to do with my love of cooking.

     

    Professional References

    David May : Home Office Senior Release Manager : Mbl: (available on request)

    Suresh Somayajula : Atos: Service Management : Mbl: (available on request)

    Craig Convery : Atos: Development Manager : Mbl: (available on request)

     

    Personal References

    Dr. Trevor R. Hall (OBE, MBE Hon.LLD) : Mbl: (available on request)

     

    Keywords: Portfolio Manager, Service Manager, Release Manager, ITIL v3, PRINCE2, Agile, ORR, SRR, RRR, Service Design, Service Transition, Service Delivery Package (SDP), Acceptance into Service, Supplier Management, Stakeholder Management, Service Integrator, Performance, Capacity, Service Reviews, Implementations Plans, Test Assurance, Financial Assurance, Defect Management, Configuration Management , CMDB, Risk Management, Post Implementation Reviews, Incident & Problem Management, Service Change Review Board, Programme Change Board, Major Incident Management. Continual Service Improvement Process, Commercials.   


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    Individual exceptions can be made on a case by case basis by emailing sales@space-careers.com. Accounts found not to be in compliance will be deleted.

     
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