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    Personal information
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    Candidate Profile
     Date Submitted:22-10-2018
     Last Modified:28-10-2018 (09:07)
    Job information
     Current job:Estrack Groundstation and operations coordinator
     Employment Term:Permanent
     Job location:Own country
     Date available:immediately
     KeywordsCoordinating and configuring the entire ESA groundstation Network and worldwide comms for the last 17 years. Monitor real time operations and intervene and reschedule supports or groundstation usage in case of problems that cannot be resolved from remote


    Sex Male | Date of birth 12/06/1968 | Nationality German




    Shift Coordinator / NOC Technician / Galileo OM





       August 2007 - today


    Shift Coordinator, NOC Technician, Galileo OM

    THORN SDS , Peka Park T2 Otto-Hesse-Str. 19, 64293 Darmstadt

    Responsible for execution of all scheduled activities, coordinate and supervise short noticed unscheduled supports. Ensure that all groundstations are remotely configured in support of satellite passes, tests and maintenance activities. Ensure all services are provided as requested.

    Liaise with several foreign agencies like NASA, JAXA, EUMETSAT and KSAT, when using their equipment or supporting their missions.

    Acting as the focal point for collecting and responding to information about all ground segment anomalies encountered. Maintain an overview of status and availability of all facilities and comms connections including ISDN, MPLS and internet VPN links worldwide.

    Coordinate contingency operations if necessary. Identify anomalies at groundstations and network equipment. Execution of 1st line maintenance to restore services. Activation of ISDN lines on missions requests. Handling incidents and customer service requests with the ITSM tool.

    Initiate and report on callouts of local station-staff, if necessary. File and submit anomaly reports about encountered problems to the operations supervisor and relevant ESA authorities. Compile, edit and distribute reports about all activities carried out.


    Working as Operations manager in the ESA Kourou Groundstation-support team during Galileo L7 + L8 launch and early orbit phases in May 2016 and December 2017.



    March 2001 to July 2007


    Ground facility operator

    THORN SDS ,  Peka Park T2 Otto-Hesse-Str. 19, 64293 Darmstadt

    Remotely monitor and control ESTRACK Groundstations, providing support for all ESA  missions as well as support for foreign agencies. Perform voice-coordination with spacecraft controllers, station operators or external agencies on support requirements, progress of related station configurations or ongoing satellite passes.

    Provide the requested assistance to the Shift Coordinator in troubleshooting and fault finding activities.

    Working in the launch Teams as dedicated launch operator for ESA’s Envisat, Mars Express, Rosetta, Venus Express, Cryosat and Metop-A missions, responsible for voice traffic, all NCTRS connectivity-operations and time correlation checks during the entire launch countdown, spacecraft separation and first signal acquisition.


    Oktober 1997 to February 2001

    Electrician, Construction Supervisor

    Johann Becker Elektroinstallationen GmbH, Frankensteiner Str.42, 64297 Darmstadt

    Responsible for all kinds of electrical installation work in the private or industrial sector. Building and maintain LAN’s for DeTeCSM Deutsche Telekom at the FTZ area in Darmstadt and other regions.

    Performing E-check safety measurements at the technical college in Dieburg according to VDE 0100 safety regulations.


    July 1995 to September 1997

    Electrician, Construction Foreman

    Jakoby Elektroinstallationen GmbH, Franz-Dietz-Str.35, 61440 Oberursel

    Responsible for all kinds of electrical installation works, predominantly in hospitals in Darmstadt and Eberstadt. Installation of nurse-calling systems, internal telephone and data networks in the entire area.

    Coordinating work-teams. Responsible for constructions approval with supervisory staff.

    Routing of  ISDN-lines through the entire Darmstadt area, establish connections for various customers of HEAG Media-Net.


       January 1991 to June 1995


     Münzberger &Partner GmbH ,An der Brücke 2-6, 64546 Mörfelden-Walldorf

     Executing all kinds of electrical installations in private and industrial  

     Environments, installation and maintenance of antenna-facilities in hospitals in Darmstadt and Eberstadt.


     January1990 to December 1990

     Soldier, Radio-group leader

     Bundeswehr, 1.Inst./Btl2. Kassel

     Safeguarding company-movements and provisional camps, anti-tank defense,

     Establishing connections between the various platoons, guard posts and the

     Bataillon HQ via wiring or radio.

     Leader of a radio group consisting of 4 soldiers, responsible for all activities carried out.


     February 1988 to December 1989


     Münzberger&Partner GmbH, An der Brücke 2-6, 64546 Mörfelden-Walldorf

      Executing all kinds of electrical installations.


     September 1984 to December 1987

     Electrician Apprentice

     Jakob Nohl GmbH, Martinstrasse 22, Darmstadt

     Training on all kinds of electrical installation works.





    March 2001- today


    THORN SDS, Peka Park, T2, 001, 64293 Darmstadt.


    Cisco CCENT ICND1 100-105 training with CBTNuggets and QA London.


    ITIL Foundation in IT Service Management training with AXELOS.


    Principles of Telecommunications training with PTT.

    Analogue and digital signals

    Transmission Fundamentals

    Data communication principles

    Telecoms networks and services

    Media encoding and transmission

    Introduction to Wide area networks

    IP networks


    Customer Service Excellence training with BRIDGE.


    Training on Digital Communication Networks with ALISON.

    The OSI Reference model

    TCP-IP Protocol Architecture

    ATM Protocol Architecture

    Digital Network Security

    Threats to digital Networks

    Authentication and access control


    Customer Service training with ALISON.

    Introduction to Customer Service

    Customer Service Techniques

    Dealing with the Customer


    Training on X.25 and TCP/IP protocols, repetition of physics of radio frequencies, packetized telemetry and telecommanding, control of STC2, CSMC and SCOS2000 systems.

    Signal modulation and transmission,

    Network+ studies and training on CCC-operations.

    Currently ongoing technician training.



    1979 to July 1984


    Junior high school, Mornewegschule Darmstadt


    1974 to 1979


    Elementary school, Mornewegschule  Darmstadt






    Mother tongue(s)




    Other language(s)






    Spoken interaction

    Spoken production




















    Communication skills

    Working with people from various cultural environments e.g. Poland, Turkey former Yugoslavia, Russia. I was expected to overcome language- and attitude barriers, while coordinating workgroups and uphold  work-discipline.

    Organisational / managerial skills

    I was supervising groups of various numbers in electrical construction work, responsible for inspections with architects, and getting  through work orders to my team members. Updating construction plans, discuss problems with supervisory staff and find solutions on site.

    I was responsible for orders and the transport of work material and also for the preparation of quantity measurements.

    In the German army I was leader of a 4 man radio group, responsible for all activities carried out.

    Driving licence

    German class 2





    Certified  Kiruna ground station operator, trained in usage of CSMC,PRODIS and SCOS2000 systems.


    Certified CCC operator.


    NCFE Level 3 Award in Principles of Telecommunications

    Certificate # 3899994


    ITIL Foundation Certificate in IT Service Management

    Certificate # GR750309907MB


    Cisco Certified Entry Network Technician (CCENT)

    Cisco ID: CSCO13231725

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