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CV: Estrack Groundstation and operations coordinator
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Date Submitted: Last Modified: Current job: Employment Term: Job location: Date available: Industry: Keywords|
PERSONAL INFORMATION |
Sex Male | Date of birth 12/06/1968 | Nationality German |
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POSITION
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Shift Coordinator / NOC Technician / Galileo OM |
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WORK EXPERIENCE |
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August 2007 - today
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Shift Coordinator, NOC Technician, Galileo OM |
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THORN SDS , Peka Park T2 Otto-Hesse-Str. 19, 64293 Darmstadt |
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Responsible for execution of all scheduled activities, coordinate and supervise short noticed unscheduled supports. Ensure that all groundstations are remotely configured in support of satellite passes, tests and maintenance activities. Ensure all services are provided as requested. Liaise with several foreign agencies like NASA, JAXA, EUMETSAT and KSAT, when using their equipment or supporting their missions. Acting as the focal point for collecting and responding to information about all ground segment anomalies encountered. Maintain an overview of status and availability of all facilities and comms connections including ISDN, MPLS and internet VPN links worldwide. Coordinate contingency operations if necessary. Identify anomalies at groundstations and network equipment. Execution of 1st line maintenance to restore services. Activation of ISDN lines on missions requests. Handling incidents and customer service requests with the ITSM tool. Initiate and report on callouts of local station-staff, if necessary. File and submit anomaly reports about encountered problems to the operations supervisor and relevant ESA authorities. Compile, edit and distribute reports about all activities carried out.
Working as Operations manager in the ESA Kourou Groundstation-support team during Galileo L7 + L8 launch and early orbit phases in May 2016 and December 2017.
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March 2001 to July 2007
Ground facility operator THORN SDS , Peka Park T2 Otto-Hesse-Str. 19, 64293 Darmstadt Remotely monitor and control ESTRACK Groundstations, providing support for all ESA missions as well as support for foreign agencies. Perform voice-coordination with spacecraft controllers, station operators or external agencies on support requirements, progress of related station configurations or ongoing satellite passes. Provide the requested assistance to the Shift Coordinator in troubleshooting and fault finding activities. Working in the launch Teams as dedicated launch operator for ESA’s Envisat, Mars Express, Rosetta, Venus Express, Cryosat and Metop-A missions, responsible for voice traffic, all NCTRS connectivity-operations and time correlation checks during the entire launch countdown, spacecraft separation and first signal acquisition.
Oktober 1997 to February 2001 Electrician, Construction Supervisor Johann Becker Elektroinstallationen GmbH, Frankensteiner Str.42, 64297 Darmstadt Responsible for all kinds of electrical installation work in the private or industrial sector. Building and maintain LAN’s for DeTeCSM Deutsche Telekom at the FTZ area in Darmstadt and other regions. Performing E-check safety measurements at the technical college in Dieburg according to VDE 0100 safety regulations.
July 1995 to September 1997 Electrician, Construction Foreman Jakoby Elektroinstallationen GmbH, Franz-Dietz-Str.35, 61440 Oberursel Responsible for all kinds of electrical installation works, predominantly in hospitals in Darmstadt and Eberstadt. Installation of nurse-calling systems, internal telephone and data networks in the entire area. Coordinating work-teams. Responsible for constructions approval with supervisory staff. Routing of ISDN-lines through the entire Darmstadt area, establish connections for various customers of HEAG Media-Net.
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January 1991 to June 1995
Electrician
Münzberger &Partner GmbH ,An der Brücke 2-6, 64546 Mörfelden-Walldorf
Executing all kinds of electrical installations in private and industrial
Environments, installation and maintenance of antenna-facilities in hospitals in Darmstadt and Eberstadt.
January1990 to December 1990
Soldier, Radio-group leader
Bundeswehr, 1.Inst./Btl2. Kassel
Safeguarding company-movements and provisional camps, anti-tank defense,
Establishing connections between the various platoons, guard posts and the
Bataillon HQ via wiring or radio.
Leader of a radio group consisting of 4 soldiers, responsible for all activities carried out.
February 1988 to December 1989
Electrician
Münzberger&Partner GmbH, An der Brücke 2-6, 64546 Mörfelden-Walldorf
Executing all kinds of electrical installations.
September 1984 to December 1987
Electrician Apprentice
Jakob Nohl GmbH, Martinstrasse 22, Darmstadt
Training on all kinds of electrical installation works.
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EDUCATION AND TRAINING |
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March 2001- today
THORN SDS, Peka Park, T2, 001, 64293 Darmstadt.
Cisco CCENT ICND1 100-105 training with CBTNuggets and QA London.
ITIL Foundation in IT Service Management training with AXELOS.
Principles of Telecommunications training with PTT. Analogue and digital signals Transmission Fundamentals Data communication principles Telecoms networks and services Media encoding and transmission Introduction to Wide area networks IP networks
Customer Service Excellence training with BRIDGE.
Training on Digital Communication Networks with ALISON. The OSI Reference model TCP-IP Protocol Architecture ATM Protocol Architecture Digital Network Security Threats to digital Networks Authentication and access control
Customer Service training with ALISON. Introduction to Customer Service Customer Service Techniques Dealing with the Customer
Training on X.25 and TCP/IP protocols, repetition of physics of radio frequencies, packetized telemetry and telecommanding, control of STC2, CSMC and SCOS2000 systems. Signal modulation and transmission, Network+ studies and training on CCC-operations. Currently ongoing technician training.
1979 to July 1984
Junior high school, Mornewegschule Darmstadt
1974 to 1979
Elementary school, Mornewegschule Darmstadt
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PERSONAL SKILLS |
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Mother tongue(s) |
German |
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Other language(s) |
UNDERSTANDING |
SPEAKING |
WRITING |
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Listening |
Reading |
Spoken interaction |
Spoken production |
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English |
C2 |
C2 |
C2 |
C2 |
C2 |
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Communication skills |
Working with people from various cultural environments e.g. Poland, Turkey former Yugoslavia, Russia. I was expected to overcome language- and attitude barriers, while coordinating workgroups and uphold work-discipline. |
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Organisational / managerial skills |
I was supervising groups of various numbers in electrical construction work, responsible for inspections with architects, and getting through work orders to my team members. Updating construction plans, discuss problems with supervisory staff and find solutions on site. I was responsible for orders and the transport of work material and also for the preparation of quantity measurements. In the German army I was leader of a 4 man radio group, responsible for all activities carried out. |
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Driving licence |
German class 2 |
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ADDITIONAL INFORMATION |
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Certifications |
Certified Kiruna ground station operator, trained in usage of CSMC,PRODIS and SCOS2000 systems.
Certified CCC operator.
NCFE Level 3 Award in Principles of Telecommunications Certificate # 3899994
ITIL Foundation Certificate in IT Service Management Certificate # GR750309907MB
Cisco Certified Entry Network Technician (CCENT) Cisco ID: CSCO13231725 |
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