CV: Project Lead

A competent, resourceful and meticulous team member with 13 years experience integrating projects with varied technical, schedule, and political challenges.  Motivated, reliable, and productive; proven ability to deliver high quality work and excellent customer satisfaction. Effectively collaborate with customer and product users to achieve organizational goals. Skilled at building relationships and interfacing with participants at all levels of the project.  Excel in dynamic, demanding environments while needing little supervision to complete tasks with first-rate results on time.

CORE COMPENTENCIES

                                Team and Project Integration                                          System Administration

                                Computer Systems Production Control                 Producing  Instructions/Manuals

                                Configuration Control                                                      Relationship Management

PROFESSIONAL EXPERIENCE

Project Lead /Configuration Management

United Space Alliance - Kennedy Space Center/Titusville FL                                                                              2007 – Present

Support United Space Alliance (USA) Information Management software development team.  Maintain data sets created during all software development lifecycles.  Assist in software development tasks and assignments, while coordinating multiple facets of the project.  Maintain operational databases and identify anomalies needing correction prior to software release.

• Manage software promotions for USA Information Management for production projects on applications including Maximo and Documentum
• System Administrator for Maximo and Documentum software projects including Customer and User support
• Plan, direct, organize and coordinate technical efforts and team activities including Test and Verification and Schedules for Projects
• Communication with customers of expectations of requirements for development team
• Planning and scheduling of meetings for Production Readiness Reviews to include all participants who are involved
• Develop and maintain timeline schedules for Production Readiness Reviews, including contact information for all participants involved
• Monitor and track customers requirements for development team
• Monitor and track project schedules while working with development and functional (customer) teams to ensure all milestones are met
• Participate in activities related to establishing and integrating new systems in complex and changing environments
• Support input, output, and logical operations involved, to increase operating efficiency or to adapt programs to new requirements
• Perform revisions and/or repair of existing programs to increase operating efficiency

Technical Writer

Boeing (Spherion) – Kennedy Space Center                                                                                                           2005 - 2006

Recruited to assist Systems Engineer on rewriting the Operation and Maintenance Instructions (OMIs) for Ground Support Equipment (GSE) used at the Industrial area of Kennedy Space Center.  Created Hazardous OMI for GSE and interfaced with engineering community to verify accuracy.   Updated technical documents to include Quality and Safety Engineering requirements.

 Solution Specialist/MAC Coordinator

Getronics – Richmond VA                                                                                                                                      1998 - 2005

In charge of client support for account resolution with Move Add and Change requests.  These activities included building strong business relationships while effectively coordinating with the project team.  This required a good understanding of issues surrounding deployment, management, security and integration of technologies and solutions.

• Assisted clients/users with various questions on company compliance such as Move/Add/Change forms or any customer service issues
• Assisted in completion of customer requirements with Project Team
• Developed, maintained schedules for projects while working with Project Team
• Acted as Purchasing Agent for acquiring all hardware and software requested by end user
• Planned and coordinated with multiple teams to ensure MAC request was completed in a timely fashion
• Assembled user information for configuration center to verify user pc configuration including security permissions, roles and groups
• Attended meetings with Project Team and users to ensure all requirements and milestones were met
• Experienced using Microsoft Office tools (Excel, Word, PowerPoint)

EDUCATION AND CREDENTIALS

Barry University – Cape Canaveral FL – Currently Attending

(Bachelors of Science in Legal Studies)

Member of Phi Eta Sigma at Barry University

High School Diploma – Richmond VA – 1997

SECURITY CLEARANCE

NASA issued PRP Clearance

OPM/Homeland Security – NACI Clearance (National Agency Clearance with Inquiries)