A competent, resourceful and meticulous team member with 13 years experience integrating projects with varied technical, schedule, and political challenges. Motivated, reliable, and productive; proven ability to deliver high quality work and excellent customer satisfaction. Effectively collaborate with customer and product users to achieve organizational goals. Skilled at building relationships and interfacing with participants at all levels of the project. Excel in dynamic, demanding environments while needing little supervision to complete tasks with first-rate results on time.
CORE COMPENTENCIES
Team and Project Integration System Administration Computer Systems Production Control Producing Instructions/Manuals Configuration Control Relationship Management
PROFESSIONAL EXPERIENCE |
Project Lead /Configuration Management United Space Alliance - Kennedy Space Center/Titusville FL 2007 – Present Support United Space Alliance (USA) Information Management software development team. Maintain data sets created during all software development lifecycles. Assist in software development tasks and assignments, while coordinating multiple facets of the project. Maintain operational databases and identify anomalies needing correction prior to software release.
Technical Writer Boeing (Spherion) – Kennedy Space Center 2005 - 2006 Recruited to assist Systems Engineer on rewriting the Operation and Maintenance Instructions (OMIs) for Ground Support Equipment (GSE) used at the Industrial area of Kennedy Space Center. Created Hazardous OMI for GSE and interfaced with engineering community to verify accuracy. Updated technical documents to include Quality and Safety Engineering requirements.
Solution Specialist/MAC Coordinator Getronics – Richmond VA 1998 - 2005 In charge of client support for account resolution with Move Add and Change requests. These activities included building strong business relationships while effectively coordinating with the project team. This required a good understanding of issues surrounding deployment, management, security and integration of technologies and solutions.
EDUCATION AND CREDENTIALS Barry University – Cape Canaveral FL – Currently Attending (Bachelors of Science in Legal Studies) Member of Phi Eta Sigma at Barry University High School Diploma – Richmond VA – 1997
SECURITY CLEARANCE NASA issued PRP Clearance OPM/Homeland Security – NACI Clearance (National Agency Clearance with Inquiries)
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