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    Personal information
    Contact information
    Candidate Profile
     Date Submitted:28-10-2012
     Last Modified:15-06-2017 (07:19)
    Job information
     Current job:Operations Research Analyst
     Employment Term:Permanent
     Job location:Own country
     Date available:within a month
     KeywordsOperations, maintenance, management

    SUMMARY: Taught Northcentral University (NCU) Online courses for MBA specialization courses: MIS 5002- Database Management Systems (3 times), MIS 5004- Telecommunications Management (2 times), and DBA specialization course: MIS 7000- Information Technology Management (2 times). Instructed Cochise College CIS courses at Douglas Prison to inmates at two locations (kind of like teaching online). Taught on ground courses at Western International University; IT 620-Information Resource Management & BEH 423-Group Dynamics: Teambuilding, Negotiation, and Conflict Management. I have four technical and two counseling certifications. My experience in Satellite / Telecommunications is extensive. I was the Operational and Interoperability Test Director for DoD Teleport AND taught a doctoral course in IT Management for NCU. I previously taught CIS for Cochise College (ASPC-Douglas Prison: Associates Level), Western International University (WIU) (Fort Huachuca, AZ: Bachelors and Masters levels), and NCU MIS (Remote: Masters and Doctoral levels). I also supervised the delivery of numerous official US Government documents as a Test Director / Officer from 2001 to 2013. I am confident that I can teach TLMN 602/623/630 and ITEC 625/626. A detailed resume supplement is available for anyone who wants additional information. Thank you.

    SKILLS: Teamwork, Project MGT, SATCOM/Telecomm/Electronics/QA, System Security/Ops/ Interop Testing, Admin, Teaching, Counseling, Ops & Maintenance, Logistics, Education


    2005 – 2010: Northcentral University (NCU), Prescott Valley, AZ

    Doctor of Business Administration (D.B.A.), Management Information Systems (MIS)

    2001 – 2004: Western International University (WIU), Phoenix, AZ (Fort Huachuca, AZ)

    Master of Science in Information Systems Engineering

    1994 –1997: University of Phoenix, Phoenix, AZ (Tucson, AZ)

    Master of Counseling

    1993/1985: Univ. of State of NY (Regents College), Albany, NY / Cent. TX Col, Killeen, TX

    Bachelor of Science / Associate of General Studies


    1. 38+ years Comms-Elect, O&M, MGT, teaching; 15 years lab/systems testing exp. (QA) 2. Certified Acquisition Professional, Test & Evaluation Engineering, Level III, 8/11
    3. Certified Scrum Master, 2/11 (expires 2/19)
    4. Certification in Basic Systems Testing from the University of Memphis, 3/12

    5. ITIL Foundation Certification in IT Service Management, 6/12
    6. National Certified Counselor (Certificate #: 50890), Since 10/97
    7. Distance Credentialed Counselor (DCC), Center for Credentialing and Education, 7/13

    WORK EXPERIENCE (Extensive Details in Resume Supplement)

    Caregiver Support Volunteer
    Sep 2015 - Sep 2016; Southern AZ Veterans Administration (VA) Healthcare System Completed training. If the VA needs support in Sierra Vista, AZ they will contact me.

    Adjunct Faculty (Mentor)
    Dec 2013 - Aug 2015; NCU SBTM, MIS, (Virtual-Online)

    Completed four (4) training courses and taught the following doctoral/masters courses: -MIS 5002 (MBA-MIS) Database Management Systems (3 times)
    -MIS 7000 (D.B.A.-MIS) Information Technology Management (2 times)
    -MIS 5004 (MBA-MIS) Telecommunications Management (2 times)

    ASPC-Douglas (Prison) Computer Information Systems (CIS) Instructor
    Jan 2013 – Sep 2013; Cochise Community College, Correctional Education Division (CED) Work-Based Education (WBE), ASPC-Douglas, AZ

    Managed two computer labs; instructed CIS courses for inmates at two prison yards (self-study). Participated in meetings; maintained student records; met all assigned classes at Gila (AM) and Mohave (PM); submitted class rosters; gave exams; adhered to ASPC-Douglas training/regulatory requirements; acquired computer resources; supported LAN improvement. Taught in Terms 3, 4, 5 (2012/2013) and Term 1 (2013/2014); 25+ different CIS courses.

    Operations Research Systems Analyst (ORSA)/Computer Scientist/IT Specialist Feb 2001–Jan 2013; Joint Interoperability Test Command, Fort Huachuca, AZ

    Planned, executed, evaluated, & reported on many IT/Communication System Tests. Supervised test documents preparation (similar to dissertation Chapters 1-5). Served as ORSA; Scrum Master (w/2 Agile/Scrum teams); Product Owner (ad hoc); Data Manager (helped make analysis structure, eval. framework, data structure matrix, operational interoperability (IOP) appendix, & OT&E guidebook); OT Director & IOP/HF test lead (~2001-2010); Tested IA/tracked IAVAs.

    Assistant Professor for Business, IT, & Behavioral Health
    2006-2007; Western International University (WIU), Fort Huachuca, AZ

    IT 620: Information Resource Management & BEH 423: Group Dynamics - Teambuilding, Negotiation, & Conflict MGT. Prepared course syllabus. Provided lectures/assigned homework.

    Engineering Technician V/Functional Area Analyst May 1998 – Feb 2001; ManTech, Fort Huachuca, AZ

    Tested UHF SATCOM equipment for standards conformance; prepared procedures, reports, and certifications. Tested IOP of multi-national Combined Endeavor (CE) workshop in 1999;

    participated in conferences as Transmission systems test leader (5 teams) during CE2000.

    Equal Employment Opportunity (EEO) Specialist
    Jan 1998 – May 1998; EEO Office, Ft Huachuca, AZ

    Supported staff/consolidated input to Alternative Dispute Resolution circular.

    Senior Info Mission Area Technician
    Dec 1995 – Jan 1998; Science Applications International Corporation, Sierra Vista, AZ

    Managed various assigned technical / SATCOM tasks. Prepared & coordinated reports. Edited and helped prepare Engineering Installation Packages.

    TRAINING, AWARDS, & ACHIEVEMENTS (Many additional details in Supplement)

    1. Inducted into Delta Mu Delta International Honor Society for Business, 4/10
    2. Five straight years with role model (4) and highly successful (1) performance ratings
    3. Nominated for DISA Technical Project of the Year as part of RIPRNet Team, 12/07
    4. Nominated for DISA customer advocacy award as part of RIPRNET team, 12/06
    5. Nominated for DISA's Technical Project of Year as part of DoD Teleport OT Team, 1/04 6. Honor Graduate, Warrant Officer (256A), Signal Sys Maint Tech, Fort Gordon, GA 8/90 7. US Army Meritorious Service (2), Commendation (1), & Army Achievement Medals (3) 8. National Defense Service Medal, 1/91; Korea Defense Service Medal, 3/12
    9. Southwest Asia Service Medal w/2 Bronze Service Stars, 1/91 (Turkey); 7/92 (Kuwait) 10. Distinguished Graduate, Nuclear, Biological, Chemical School, Cakmakli, Turkey, 1991 11. Military SATCOM in Net-Centric Environment, AFCEA, San Diego, CA, 2/08
    12. DAWIA Certified Acquisition Professional, Test & Evaluation Engineering, Lvl 3, 8/11


    1. Dissertation “Comparing Teleworker Performance, Satisfaction, and Retention in the Joint Interoperability Test Command” (Proquest), 2010

    2. Author Presentation Award, Delta Mu Delta (Lambda Eta Chapter), 2013

    Self-Published book (GET Truth Publishing), “Love’s Persistent Call,” ISBN:

    978-0-578-18117-2 (Fiction), 2016

    Self-Published book (GET Truth Publishing), “OUTLAWED! Objective Truth &

    Personal Responsibility” ISBN: 978-1-940985-39-8 (Non-fiction), 2016

    Preparing self-published book (GET Truth Publishing), “New WOLF” (Fiction), Pending


    Major (USAF Retired) Bill Cagle, 4833 S. Laguna, Sierra Vista, AZ 85650
    Dr. Rodney Alexander, 3105 Sierra Pkwy #7, Hutchinson, KS 67502
    Dr. Debbie Manzano, 2901 S. Player Ave, Sierra Vista, AZ 85650
    Dr. Sancho Manzano, 2901 S. Player Ave, Sierra Vista, AZ 85650



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