NETWORK & TELECOM ENGINEERING MANAGEMENT

Procurement, Deployment, Operations

Results-driven technical leader with extensive experience navigating complex network and telecom system procurement, deployment, and ongoing operations for a wide variety of multinationals. Highly skilled at ensuring optimal system performance and service delivery while controlling costs. Adept at translating complicated and changing technical requirements into seamless documentation for project proposals, planning, design, and procurement. Skilled negotiator with a proven record of achieving objectives for procurement schedules, budgets, and benefits. Known for effectively orchestrating the contributions of diverse, cross-functional resources, particularly in virtual team environments. Areas of expertise:

Network & Telecom System Management & Procurement ·System Design & Planning

Network Installations & Deployment ·Requirements Gathering

Customer Relationship Management ·ITT Preparation ·Vendor Assessment & Selection

Contract Negotiations ·Team Leadership ·Managerial Leadership ·Strategic Consulting

PROFESSIONAL EXPERIENCE

PRIMARY CONSULTANT AT KHConsulting (khconsulting.eu)

SERVICES PROVIDED

Procurement
KH Consulting will support you throughout the procurement process for your network and telecoms solutions, from gathering requirements, through ITT preperation and publication (based on ECSS standards), tender evaluation, to vendor selection and negotiation.

Deployment
Once you have procured your network or telecoms solution, whether it is to be in-house managed or a managed service, KH Consulting will support you throughout the deployment, ensuring the solution meets the requirements and is fit-for-purpose.

On-Going Management
KH Consulting will support you with the management of your engineering, technical support, or operations activities, as well as the management of your managed services (SLA/KPI, invoicing control, maintenance/upgrade scheduling, change control, ...).

Project Management
As a qualified PRINCE2® Project Manager, KH Consulting will provide you with all the support necessary for the succesful management and delivery of your network & telecom projects.

Cisco Systems GmbH, Am Söldnermoos 17, 85399 Hallbergmoos, Germany 2013-2015

Project Manager (Consultant)

Support Cisco Systems in the delivery of engineering design support (data, voice, video, security) for the role-out of a world-wide network for a global management consulting, technology services and outsourcing company, who are delivering a managed service to a multi-national company which is providing insurance and asset management products and services.

In addition, since November 2014, manage the Network Optimization Service provided to Cisco’s client.

The service provides support in the areas of routing/switching, security, wireless and Communications as a Service, to the client in terms of providing information on security alerts and issues, configuration best practice, software recommendations, optimizing the existing network design (hard- and software), reviewing planned designs or design changes (hard- and software), and escalation support (root cause analysis).

Specific activities:

·       Develop and implement a new governance model for the NOS delivery

·       Develop and deliver a service to Cisco’s client that more closely integrates the support of the Cisco NOS team with their operations, from design through end-of-life

·       Develop with the client a Software Management Strategy

Spaceopal GmbH, Agnes-Pockels-Bogen 1, 80992 Munich, Germany ·2012-2013

Spaceopal is a joint undertaking between the German firm Gesellschaft für Raumfahrtanwendungen (GfR) and the Italian company Telespazio.
GfR was set up by the German Aerospace Centre (Deutschen Zentrums für Luft- und Raumfahrt - DLR) to offer services focusing on space-based navigation.

GDDN Technical Manager (Consultant)

Support to Spaceopal in the procurement of the GDDN (Galileo WAN) for the operational phase of the Galileo program.

Preparation of technical elements of the proposal for, at least, the following tasks:
• Review of GDDN design documents (DDF/DJF, Development & Deployment Plan, Compliance & Verification Matrix etc…)
• Support to the definition of the Operations & Maintenance concept, in particular ILS maintenance at remote sites, KPI/SLA concepts etc. and preparation of related documentation
• Support to the project management for definition of the Technical Proposal, Product Tree, contribution to preparation of WPD, Key Personnel, Verification, GANTT schedule

EADS ASTRIUM SERVICES, Ottobrunn, Germany ·2008-2012

Global provider of satellite communications services, systems, and solutions.

Senior Manager, Global Telecoms & Advanced Data Networks

Recruited to return to EADS Astrium and leverage deep expertise in networks and telecoms in support of both ongoing engagements and new project bids. Delivered high-level support to cross-functional technical and engineering teams to design robust networks and telecom systems. Served as a key liaison with diverse clients in requirements analysis, providing detailed documentation, demonstrating organisational capabilities, and building long-term relationships.

·       Played a leadership role as procurement and technical manager in securing a critical bid with SpaceOpal for the Galileo project’s Initial Operational Capability (IOC) phase, rebuilding a core relationship with major SpaceOpal stakeholders and successfully securing Astrium’s position on this elite project phase.

·       Delivered well-received design documentation for projects such as an EGNOS GPS data positioning programme and the European Data Relay System (EDRS), ensuring the design team’s complete achievement of complex and changing customer requirements.

EUROPEAN SATELLITE NAVIGATION INDUSTRIES (ESNIS), Ottobrunn, Germany ·2005-2008

Formerly Galileo Industries, a joint venture created as the primary procurement and system engineering company of the Galileo positioning system.

Network Procurement & Technical Manager

Held dual oversight of the end-to-end procurement and vendor bidding process for the project’s dedicated Wide Area Network (WAN) while coordinating the integration of complex technical requirements into the design and functionality plans of engineers representing the system’s mission and control segments. Ran a virtual team of up to 7 engineering, product assurance, and contract administration resources.

·       Successfully negotiated the procurement of the WAN system, strategically managing complex, five-way negotiations among the customer, users, each bidder, and ESNIS.

·       Achieved stringent schedule and budget goals and reduced initial cost projections more than 10%, winning formal recognitions from both the Chief Operating and Chief Technical Officers.

·       Ensured bidder acceptance of a challenging iterative process for requirements delivery by fostering upfront communication and clear, detailed contracting.

EADS ASTRIUM, Stevenage, United Kingdom ·1999-2005

EADS subsidiary focused on space activities.

Network & Telecommunications Manager

Headed a 9-member team in the strategic oversight of the UK’s comprehensive network and telephony systems. Ensured robust day-to-day system performance and alignment / integration with the broader EADS Astrium European network and telephony systems while devising sound solutions for long-term system upgrades, scalability, and evolution.

·       Rescued nearly £800K in planned expenses by reviewing and redirecting a LAN infrastructure upgrade project, launching a new RFI process with competing vendors, and procuring a more advanced, structured network solution with improved features.

·       Delivered hundreds of thousands of £ in annual cost savings while reducing corporate dependence on the WAN, increasing bandwidth, and improving service to the smaller offices with a complete overhaul to the company’s international network connection strategy.

·       Drove approximately £200K in savings to “fixed” telephony costs via strategic invoice reviews and cost control measures.

·       Paved the way for considerable further telephony cost savings by conducting the research and securing approval for the procurement of a complete replacement telephony system.

CAREER NOTE: Additional roles include positions as Network Operations Manager and Senior Network Support Group Coordinator for AMADEUS, Shift Coordinator, Ground Configuration Controller, and Team Leader for EUROPEAN SPACE OPERATIONS CENTRE (ESA), and as Senior Data Processor for the UK DEPARTMENT OF THE ENVIRONMENT. Details available upon request.

EDUCATION

Bachelor of Science (honours)

Open University, Distance Learning Programme, United Kingdom

TRAINING

Extensive, ongoing professional development training

in both management and technical disciplines, including courses in:

Project Management (PRINCE2 Certified)

Management ·Finance ·Motivation Quality Management

Conflict Management ·Staff Appraisals ·Interviewing ·Civil Service Staff Management

Cisco, Nortel, BBN, IBM, Unisys, Timeplex Systems & Protocols

Satellite Communications Systems