Programme/Project Controller (ESA-ESTEC)

Serco Group

Programme/Project Controller (ESA-ESTEC)

Serco Group

Noordwijk, Netherlands

Number of Positions: 1
Contract Type: Permanent
Salary: Salary information available upon application
Working Hours: 40
Closing Date: 12/06/2023
Job Category: Satellite & Space Engineering
Region/Division: Space
Business Unit: ESTEC

Package Description

What we offer if you join our amazing team:

  • Competitive Salary;
  • Corporate Benefits Package;
  • Support provided to EU Nationals requiring relocation – Information available upon request;
  • Company events.

Job Introduction

Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to national strategies.

We are seeking a Programme/Project Controller to work on our Customers Site (ESA-ESTEC) in the Netherlands. This is a fantastic opportunity to get into one of the most sought-after space agencies in the world.

Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

  • Serco - The employer of choice for a career within the Space Sector

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

  • Join our community of space specialists across Europe

We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

  • Supporting Women in Aerospace

Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.

Women in Aerospace Europe (WIA-E) – Supporting women in STEM (

Main Responsibilities

The Programme/Project Controller will support the HRE Manpower Contract Technical Officer on the day-to-day activities in particular:

  • Preparation of Request for Tender (RT);
  • Presenting the Services proposal to the Technical Responsible(s) and the Contract Officer(s);
  • Supporting the recruitment process and assisting in evaluating CVs of proposed candidates;
  • Contract coordination activities with the ESA Contract Officers;
  • Support the interview process for MAS contractors e.g. by preparing the list of contractors, the schedule of interview(s), meeting room reservation(s), security entries, accompanying contractors, staff etc.;
  • Preparation of new contract/contract changes as documents, perform their implementation in ESA P (create contract/Contract Change Notice (CCN)/Work Order (WO) ) and insure the correctness of the process by carrying out reviews on Statement of Work, deliverables and KPI;
  • Prepare financial input for CCNs based on companies PSSA for CO and review correctness of CCNs for finalization;
  • Complete the consolidation of all manpower contracts (e.g. end of year, contract closure/modification, ad-hoc actions);
  • Updating and verify the completeness of the data to the relevant databases such as THREAD with contractor information (Manpower Assignment-MAS, Service) and HRE database(s) (HR contractors workforce database) and closely monitor their evolution;
  • Lead the end of year Contractors Frame Contract (EFC)reconciliation exercise as well as support the hard closure exercise;
  • Prepare and provide several reports on contracts (e.g. status of contracts vs budget, amount committed, accrued, invoiced, etc) and also ad-hoc reports and analyse trends and deviations;
  • Participate to the ESTEC Frame Contract Operations Board to provide HRE inputs in agreement with HRE-P and HRE-PS management.

Moreover, the Programme/Project Controller will also support the Business Unit Controlling area in the following activities:

  • Prepare information and reporting for managerial accounting issues;
  • Maintaining up to date the related data, performing data analysis, identifying deviations w.r.t. plans/targets including and production of associated reports to the responsible management and to the concerned areas when relevant;
  • Support the elaboration of recharge rates for the Analysis Centers, perform review/analysis at Cost Centers level, controlling of their overall financial balance, and contribution to the recharging process;
  • Supporting related data analysis such as for internal costs, SLAs with other directorates, activity level KPIs, the directorate dashboard information and supporting the Agency’s budget exercises;
  • Maintaining related master data such as WBS, Analysis/Cost Centers, Fund and Fund Centers and supporting the Directorate reorganisations’ activities;
  • Monitoring utilisation of commitment ceiling for BU funds and fund centers and taking necessary actions vis-à-vis Finance Department to redistribute allocations as required;
  • Liaison with Contract, Budget and Payment Officers to ensure the coherence of the internal and external administrative data;
  • Operation of the associated management information tools and system databases and assisting in the definition, preparation, implementation and maintenance of management support tools to ensure efficient execution of the related tasks;
  • Suggest improvements in HRE-PS processes and tools e.g. workforce database, dashboard, datalake, IPCDB, esaplan etc.

In addition, the following activities might be requested:

  • Support in the preparation of presentations e.g. for workforce reports;
  • Support the ESA HRE Time recording activities where required incl. excess hours, launch campaigns and special working arrangements etc.;
  • Support to the inventory and asset management processes for the Business Unit, including coordination of the proper registration of inventory items and assets, valuation of assets, in accordance with applicable procedures and instructions and the use of required tools;
  • Monitoring and following-up on the implementation of the procurement actions such as cash and cost plans, actuals and deviations and geographical return process current commitments status and the industrial policy forecast for planned activities;
  • Support the execution of the directorate’s Risk Management process.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

  • Relevant work experience in the above requirements;
  • Master’s degree in the area of Finance, Engineering or Legal or similar field;
  • Strong working experience in another function in finance, controlling and auditing will be considered a key asset;
  • Knowledge of ESA financial processes/regulations is an advantage;
  • Some knowledge and/or understanding of space/ESA systems architecture will be considered an asset;
  • Knowledge of procurement process and understanding of ESA industrial policy;
  • Very good knowledge of Excel, Word, and other Microsoft applications (e.g. Power BI, teams, SharePoint);
  • Good knowledge of ESA-P and other ESA ERP and the THREAD tools is an asset;
  • Strong ability to work independently and within group;
  • Very good communication and writing skill since the position is interfacing Managers;
  • Ability to work under short delivery notice on multiple related activities;
  • Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities, and comfortable with working in a diverse and multinational team environment;
  • Problem solving mind set and high capacity to deliver are highly considered;
  • Proficient in the English language, both written and spoken;
  • Knowledge of another EU member state language is an asset;
  • Candidates must be eligible to work in the EU.


Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Data Protection

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

About The Company

Why should you join Serco?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression.

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer:

  • Chance to contribute to innovation in the public services sector;
  • A company passionate about diversity and inclusion;
  • Permanent employment with comprehensive Serco Benefits package.

About Serco:

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to be taken to our careers website.

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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© EuroJobsites 2023

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom