Head of Product & Quality Assurance

Head of Product & Quality Assurance

D-Orbit

Lomazzo, Italy

The Head of Product & Quality Assurance is part of the Operational Excellence group which provide specific expertise to the Company and leads the quality of the Institutional and Defense Business Unit (I&D). This role leads the development, implementation, standardization and maintenance of product and quality assurance disciplines across the company and within I&D, driving strategy, competence growth, and continuous improvement throughout the full product lifecycle. He/She will report to the VP Operations and the Head of the I&D Business Unit

The Head of Product & Quality Assurance will be responsible for the development, implementation, standardization and maintenance of product and quality assurance disciplines across the company and the I&D Business Unit, including strategic and future projects. You will carry out training activities about standards, methodologies and tools to guarantee the required competences at Company and Business Units levels.

Tasks and Responsibilities:

• Act as line manager of the product and quality assurance team, including I&D product assurance management team;
• Coordinate the team across assigned Business Units, including the I&D Product Assurance Managers;
• Responsible for recruitment;
• Responsible of competence management, including competence tracking and planning, training of people vs competences;
• Responsible of goals definitions, career growth, yearly appraisal and rewarding process according to company processes and tools;
• Responsible for product and quality assurance KPI definition, monitoring and reporting;
• Responsible for budget definition, control and reporting related to product and quality assurance team and related activities;
• Drive the establishment and the implementation of standards and best practices in the product and quality assurance field according to company and I&D objectives;
• Define, perform and maintain training activities to disseminate product and quality assurance knowledge;
• Responsible for the NCR/findings matrix to optimize issues resolution and non-quality costs across Business Units;
• Work in synergy with Engineering, Procurement, Manufacturing, PMO and Sales functions;
• Drive continuous improvement activities on product and quality assurance field according to collected feedback and data;
• Drive the identification, evaluation and mitigation of quality-related risks;
• Coordinate the monitoring and reporting activities about subcontractor and supplier quality to ensure compliance with applicable requirements;
• Support the implementation of the configuration management system.

Additional duties may be assigned as needed.

Experience Required:

The Head of PQA has the following experience:

• Experience in leading product and quality assurance topics within Space projects;
• Experience in leading team of highly specialized professionals in the domain covered by the position;
• Experience working within a quality assurance environment;
• Experience with Space Quality Standards (and Space Standards in general), their implementation and of the space industry in general;
• Experience with EN9100 standard;
• Experience working with requirements management tool.

The Head of PQA has the following skills:

• Managing capabilities;
• Ability to drive team growth;
• bility to set strategic plans and drive related execution;
• Ability to communicate clearly and effectively;
• Capability of working in autonomy as well as in team;
• Ability to work in a fast-paced environment;
• Proven diplomatic ability;
• Strong analytical and problem-solving skills;
• Proactive attitude;
• Mentoring capabilities;
• Knowledge of any topics within configuration management, quality auditing or certification is considered a plus.

Education:

• Bachelor or higher engineering degree, in any relevant area such as electronic, aerospace or mechanical/materials engineering.

Language:

• Full professional proficiency in the English language.