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Thu, 26 Apr 2018 01:31:43 +0000
A longtime space advocate is stepping away from the space resources company he helped found more than five years ago and now plans to help develop the next generation of space startups. SpaceNews.com
Wed, 25 Apr 2018 22:40:26 +0000
FY-19 NDAA: Lawmakers are diving deeper into DoD acquisition strategies and space capabilities, particularly launch. SpaceNews.com
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Northrop Grumman executives said April 25 that the company declined to submit a proposal for the next set of GPS 3 satellites, all but guaranteeing that Lockheed Martin will win the competition. SpaceNews.com
Wed, 25 Apr 2018 12:50:15 +0000
The remote sensing industry is trying to contribute to “global transparency,” said Walter Scott, chief technology officer of Maxar Technologies and founder of DigitalGlobe. SpaceNews.com
Wed, 25 Apr 2018 11:10:01 +0000
The House of Representatives approved legislation April 24 that would reform commercial remote sensing regulation and create a licensing regime for “non-traditional” commercial space activities. SpaceNews.com
Wed, 25 Apr 2018 01:25:18 +0000
Air Force Secretary Heather Wilson made news last week at the Space Symposium with major announcements on the reorganization of Space and Missile Systems Center and the standup of a new office to eliminate bottlenecks in the system. SpaceNews.com
Wed, 25 Apr 2018 01:11:07 +0000
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Tue, 24 Apr 2018 20:23:58 +0000
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Tue, 24 Apr 2018 20:14:24 +0000
The light-lift Vega rocket is Europe’s vehicle of choice for small satellites, but has mainly launched spacecraft weighing hundreds of kilograms. While that’s smaller than what Arianespace normally launches on an Ariane 5 or Soyuz, it’s not the “small” that people generally think of when they think smallsats. SpaceNews.com
Tue, 24 Apr 2018 18:09:21 +0000
Lockheed Martin executives said April 24 they are confident they will win an Air Force competition for the next set of GPS 3 navigation satellites as questions swirl about what other companies, if any, submitted proposals. SpaceNews.com
Tue, 24 Apr 2018 15:42:28 +0000
An Ariane 5 launch has been cancelled after an unexplained problem with an Indian space agency satellite that was supposed to ride on the mission. SpaceNews.com
Tue, 24 Apr 2018 14:34:24 +0000
In its quest for cutting edge commercial solutions to military problems, the U.S. Defense Innovation Unit Experimental (DIUx) is not ignoring the talents of traditional government contractors. SpaceNews.com
Tue, 24 Apr 2018 02:47:23 +0000
Speedcast’s revenues more than doubled in 2017 as the satellite network operator began leveraging its acquisitions of U.S. companies Harris CapRock and UltiSat. SpaceNews.com
Tue, 24 Apr 2018 01:18:18 +0000
NGA Director Cardillo: “I want the market to work … but government shouldn’t be their first customer. We should be their second customer.” SpaceNews.com
Mon, 23 Apr 2018 23:00:57 +0000
NASA’s new administrator said he’s “very excited” about leading the space agency as he takes office after an extended confirmation process. SpaceNews.com
Mon, 23 Apr 2018 19:24:12 +0000
USD Kernan: "we really haven’t taken all the advantage we can of technology.” SpaceNews.com
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  • Training Officer

     


     

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    Job Description
    TitleTraining Officer
    Job codeG017/ESOCOCCI/1298
    Job posted on01/12/2017 (modified on 08/01/2018)
    LocationDarmstadt
    CountryGermany
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    For our activities in the European Space Agency, we are currently seeking to employ a highly motivated and enthusiastic Training Officer to work in an exciting innovative international environment.

    The role will be part of a newly established Network Operations Centre (NOC) tasked with coordinating, configuring and monitoring activities related to the ESA ground segment, specifically the Telemetry, Tracking and Command (TT&C) stations of the ESTRACK ground station network.

    The NOC is responsible for providing 1st and 2nd line support to the ESA space missions and its users.

    It provides Ground Operations, Operational IT and Operational Control Centre services and acts as single point of contact for real-time service requests from ESTRACK customers.

     

    Main responsibilities

    The main tasks of the Training Officer will be:

    Train Engineers and Operators in the relevant procedures to enable them to:

    - Configure and monitor station configurations for satellite passes as well as data transmissions and performance;

    - Provide 1st line computer and network support to all eligible users – including incident, problem, change request and user request/complaints handling;

    - Supervise and coordinate scheduled support activities;

    - Operation, fault finding and repair on the network and on active network components (CISCO) using Ethernet and TCP/IP protocols and by logging on/commanding active network components.

    Additionally, the Training Officer will be responsible of the following:

    Ensure support of LEOP (launch and early orbit) activities;

    Develop training material and deliver courses;

    Administer, maintain and develop the certification process to maintain and document continuous proficiency of the service teams;

    Develop, introduce and maintain new operational procedures and documentation;

    Support the management of the operational services;

    Develop and coordinate on-the-job training programmes for the teams;

    Mange and coordinate external training.

     

    The Ideal Candidate

    Applicants require a University (or similar) degree in engineering, physics or similar applicable discipline.

    You will require good professional experience in end-to-end ground station systems required for spacecraft operations, antenna, RF front-end equipment, back-end TTC systems, communication equipment, M&C systems, station general support systems and preferably also in the area of space to ground communications and RF.

    You will possess the following qualities:

    Solid experience in end-to-end ground station systems for spacecraft operations;

    Familiarity with operational environments;

    Fluent in English, both in speech and writing;

    Self-starter, able to work independently with little or no supervision;

    Pro-active and confident personality with good persuasive skills;

    Team-player, able to interface with technical and management personnel;

    Well-organised, able to prioritise and manage several tasks in parallel;

    Able to work on shifts occasionally;

    Solid IT knowledge, including Linux, networking concepts and common tools and software applications;

    Service mentality and solid understanding of a KPI driven service environment;

    Able to write and present documentation, procedures and training material/presentations;

    Sound experience and knowledge of training methodologies and supervision of team members;

    PC literacy: MS Office Products, Lotus Notes, ITSM tools.

    Note: All applicants must hold a current valid work permit for Germany or be EU nationals.

    -------------

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About the company

    Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

    What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

    Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

    If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

    Web Pagehttps://careershub.serco.eu/members/?j=1298&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameAlina Cantoriu
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailAlina.Cantoriu@serco.com
    Web Pagehttps://www.serco.eu/


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