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Sat, 19 Jan 2019 02:31:25 +0000
Stratolaunch, the company founded by the late billionaire Paul Allen, said Jan. 18 that it is ending work on a launch vehicle that would be flown on the company’s giant aircraft. SpaceNews.com
Sat, 19 Jan 2019 00:44:05 +0000
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Fri, 18 Jan 2019 22:50:41 +0000
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Fri, 18 Jan 2019 20:39:38 +0000
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Fri, 18 Jan 2019 17:55:06 +0000
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Thu, 17 Jan 2019 21:20:42 +0000
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Thu, 17 Jan 2019 20:51:20 +0000
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Thu, 17 Jan 2019 19:23:51 +0000
The U.S. Air Force has obligated about $7 million of its $20 million budget for commercial satellite weather data. SpaceNews.com
Thu, 17 Jan 2019 16:11:17 +0000
Amid difficulties for the European launch industry, and with Brexit looming on the horizon, European Space Agency executives face a challenging year ahead. SpaceNews.com
Thu, 17 Jan 2019 16:04:30 +0000
Relativity, the startup developing a small launch vehicle using additive manufacturing technologies, announced Jan. 17 it has won approval from the U.S. Air Force to build a launch site at Cape Canaveral. SpaceNews.com
Thu, 17 Jan 2019 12:10:16 +0000
The White House has once again nominated Barry Myers to be administrator of NOAA, as well as four people to serve on the board of the Export-Import Bank. SpaceNews.com
Wed, 16 Jan 2019 23:52:00 +0000
Aireon said it signed the credit facility Dec. 21, and that it used the new funds to pay satellite operator Iridium $35 million before the end of 2018 for hosting its sensor payloads on the Iridium Next constellation. SpaceNews.com
Wed, 16 Jan 2019 23:30:44 +0000
Less than a week after laying off 10 percent of its employees, SpaceX said Jan. 16 that it plans to shift work on at least prototypes of its next-generation launch system from Los Angeles to Texas. SpaceNews.com
Wed, 16 Jan 2019 22:42:17 +0000
DIA report: U.S communications, reconnaissance, navigation and early warning satellites could be among the targets of China's counterspace weapons. SpaceNews.com
Wed, 16 Jan 2019 19:44:28 +0000
Move fast and break things, the mantra of Silicon Valley startups, has now spread to the space sector with Swarm Technologies going as far as breaking the law. SpaceNews.com
Wed, 16 Jan 2019 19:28:42 +0000
Italian rocket builder Avio is borrowing 10 million euros from the European Investment Bank. The funds will support new space propulsion technologies for Europe’s next-generation Vega C and Ariane 6 launchers, the company said. SpaceNews.com
Wed, 16 Jan 2019 17:29:39 +0000
Astranis, a startup designing small geostationary satellites for internet connectivity, has signed an Alaskan telecommunications provider as its first customer. SpaceNews.com
Wed, 16 Jan 2019 16:21:23 +0000
The Pentagon has to figure out how it will respond to China’s rapid advances in space technology, warned Chris Shank, director of the Pentagon’s Strategic Capabilities Office. SpaceNews.com
Wed, 16 Jan 2019 10:03:36 +0000
A commercial space bill that fell just short of passage last year will be reintroduced this year to serve as the starting point for further discussions, a key senator said Jan. 15. SpaceNews.com
Wed, 16 Jan 2019 03:43:55 +0000
NASA’s Jet Propulsion Laboratory may have to consider furloughing employees if the government shutdown lasts much longer. SpaceNews.com
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  • Service Manager

     


     

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    Job Description
    TitleService Manager
    Job codeSES0489
    Job posted on05/11/2014 (modified on 12/03/2015)
    LocationBetzdorf
    CountryLuxembourg
    EducationMaster
    Contract typePermanent
    Start dateimmediately
    Job Description

    Service Manager

    Ref SES0489
    Region Europe
    Location Luxembourg - Betzdorf
    Company SES
    Category Ground / Terrestrial Engineering
    Position Staff
    Published 2014-11-04

     


     

    Context


    SES Techcom services is levering on the technical expertise accumulated within the SES Group by operating satellites for more than 25 years and provides technical services to the Satellite Industry on a worldwide basis.
    In order to support its growth, SES Techcom Services has a need for an additional Service Manager.
     
     
     
    As Service Manager within SES TechCom Services, your are supporting the attraction and are responsible for the successful management and provisioning of service contracts. Your are responsible for identifying the required resources and manage the various internal/external contractors and suppliers in an integrated approach towards the Customers.
    Your  mission consists in the successful management of various services that will support SES TechCom  to generate recurrent revenues based on multi-year service agreements in various domains like equipment/system hosting, satellite teleport services, satellite VSAT network services. Your customers may be of commercial and/or institutional nature.
    On a day-to-day basis, you will mainly collaborate with the SES technical and commercial entities.

    Responsibilities

    • Support the attraction of contracts by supporting the various ‘request for proposal’ phases like proposal preparation, proposal handover and negotiation, contract set-up.
       
    • Takeover or set-up services that follow a project phase, thus requiring the close collaboration with the Project Manager in charge of the project phase
       
    • Case dependent, also support and/or manage the project phase
       
    • Manage Customer relationships.
       
    • Either support or be responsible to:
      o Write, coordinate, negotiate and maintain service agreements (KPI based) with suppliers and subcontractors being either SES-internal or external entities
      o Write, coordinate, negotiate and maintain service agreements with Customers being either SES-internal or external commercial/institutional entities
      o Provide – when contractually agreed – service reports presenting past activities, achievements and upcoming objectives
       
    • Interface Customers and collect requirements for the set-up, monitoring and updating of Service Level Agreements.
       
    • Use professional project management tools and other usual office tools as appropriated to report and document service and/or project realizations
       
    • Support or manage the set-up of cost/pricing sheets in the frame of proposal set-up and with respect to contract realizations.
       
    • Coordinate with other functions (Project Control, Legal, Finance) for the transparent and effective realization of the services
       
    • Support the yearly preparation of SES TechCom Operational Expenses budgets
       
    • Provide inputs for internal weekly reports including inputs into timesheet reporting systems
       
    • Follow-up and understand the evolution of products and systems market in the domains of interest
       
    • Promote the SES TechCom Products and Services in the Satellite Industry and Satellite Communication Markets.
       
    • Travel as required to visit Customers, Vendors, Partners and attend exhibitions, conferences, workgroup meetings as deemed necessary.

    Experience / Qualifications

    • Have a university degree in RF, Electronics, Telecommunications Engineering, Information Technology or equivalent
       
    • Have a working experience in engineering, implementation, monitoring of telecommunications systems/services
       
    • Have proven project/service management experience, whereas the management of VSAT systems (star and/or meshed topology) would be considered as an advantage
       
    • Be able to integrate into and/or lead cross-functional and multi-national teams
       
    • Have good communication capabilities, analytical sense, self-starting qualities, coordination and priority setting abilities;
       
    • Proactive approach towards existing and potential customers
       
    • Continuous Improvement mindset
       
    • Ability to work independently with minimal supervision
       
    • Fluency in English and a maximum of other languages
       
    • Experienced in the daily usage of office and communication software (Lotus Notes, MS Word, MS Excel, MS Powerpoint, MS Project…)

    Our Offer

    Competitive salary package, coupled with a diverse array of challenges and development benefits.

    SES is an Equal Opportunity and Affirmative Action Employer.

    This position reports to


    VP, Customer & Operations Services
    Web Pagehttp://www.ses.com/8233697/job-overview/apply/62970
    Contact information
    CompanySES
    AddressChâteau de Betzdorf
    Betzdorf
    Luxembourg
    L-6815
    Emailplease visit our website to apply online
    Web Pagehttp://www.ses.com


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