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Thu, 25 Apr 2019 21:51:50 +0000
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Wed, 24 Apr 2019 21:26:12 +0000
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Wed, 24 Apr 2019 18:57:50 +0000
The Justice Department has reached a settlement with the company that provided faulty components that led to the failure of back-to-back Taurus launches for NASA. SpaceNews.com
Wed, 24 Apr 2019 18:44:24 +0000
The reason for the Atlas 5 upper stage break up, believed to have occurred between March 23 and March 25, is not yet known. SpaceNews.com
Wed, 24 Apr 2019 03:16:54 +0000
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Wed, 24 Apr 2019 00:14:56 +0000
Kitay: Actions in space “will directly affect the outcome of future conflicts or crises." SpaceNews.com
Tue, 23 Apr 2019 22:11:30 +0000
ÅAC Microtec subsidiary Clyde Space plans to build and begin operating in 2020 two cubesats equipped with Automatic Identification System (AIS) receivers for Orbcomm in a contract valued at 54 million Swedish Krona ($5.9 million). SpaceNews.com
Tue, 23 Apr 2019 21:20:10 +0000
Iridium CEO Matt Desch said April 23 the company expects to finalize a multi-year renewal of its Enhanced Mobile Satellite Services (EMSS) contract with the Defense Department in the next 30 days. SpaceNews.com
Tue, 23 Apr 2019 16:15:42 +0000
Chinese startup Linkspace succeeded with a vertical takeoff and landing test late last month on the same day fellow private launch firm OneSpace failed to reach orbit with its OS-m rocket. Also that week, two other Chinese companies declared success with engine tests as they push to develop new launch vehicles. SpaceNews.com
Tue, 23 Apr 2019 15:07:50 +0000
Polish space industry startup KP Labs has awarded an order to Scottish cubesat manufacturer Clyde Space which will act as a subcontractor for the company’s Intuition-1 project SpaceNews.com
Tue, 23 Apr 2019 14:30:24 +0000
Relativity announced April 23 it has secured a contract to launch a low Earth orbit satellite for Thai startup mu Space. SpaceNews.com
Tue, 23 Apr 2019 14:00:07 +0000
Colorado Springs was the home of U.S. Space Command from the day it was activated in 1985 until Secretary Rumsfeld reorganized it under Strategic Command in 2002. Today, Colorado Springs remains the epicenter of the U.S. national security space enterprise. SpaceNews.com
Tue, 23 Apr 2019 02:22:43 +0000
After placing more than 60 satellites into orbit on a single Falcon 9 last year, Spaceflight says it will focus on launching smaller numbers of satellites at a time on more launches this year. SpaceNews.com
Mon, 22 Apr 2019 23:23:03 +0000
NASA is moving ahead with plans to launch a cargo version of a SpaceX Dragon spacecraft to the International Space Station next week as the investigation into an explosion of a Crew Dragon spacecraft continues. SpaceNews.com
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  • Service Manager

     


     

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    Job Description
    TitleService Manager
    Job codeSES0489
    Job posted on05/11/2014 (modified on 12/03/2015)
    LocationBetzdorf
    CountryLuxembourg
    EducationMaster
    Contract typePermanent
    Start dateimmediately
    Job Description

    Service Manager

    Ref SES0489
    Region Europe
    Location Luxembourg - Betzdorf
    Company SES
    Category Ground / Terrestrial Engineering
    Position Staff
    Published 2014-11-04

     


     

    Context


    SES Techcom services is levering on the technical expertise accumulated within the SES Group by operating satellites for more than 25 years and provides technical services to the Satellite Industry on a worldwide basis.
    In order to support its growth, SES Techcom Services has a need for an additional Service Manager.
     
     
     
    As Service Manager within SES TechCom Services, your are supporting the attraction and are responsible for the successful management and provisioning of service contracts. Your are responsible for identifying the required resources and manage the various internal/external contractors and suppliers in an integrated approach towards the Customers.
    Your  mission consists in the successful management of various services that will support SES TechCom  to generate recurrent revenues based on multi-year service agreements in various domains like equipment/system hosting, satellite teleport services, satellite VSAT network services. Your customers may be of commercial and/or institutional nature.
    On a day-to-day basis, you will mainly collaborate with the SES technical and commercial entities.

    Responsibilities

    • Support the attraction of contracts by supporting the various ‘request for proposal’ phases like proposal preparation, proposal handover and negotiation, contract set-up.
       
    • Takeover or set-up services that follow a project phase, thus requiring the close collaboration with the Project Manager in charge of the project phase
       
    • Case dependent, also support and/or manage the project phase
       
    • Manage Customer relationships.
       
    • Either support or be responsible to:
      o Write, coordinate, negotiate and maintain service agreements (KPI based) with suppliers and subcontractors being either SES-internal or external entities
      o Write, coordinate, negotiate and maintain service agreements with Customers being either SES-internal or external commercial/institutional entities
      o Provide – when contractually agreed – service reports presenting past activities, achievements and upcoming objectives
       
    • Interface Customers and collect requirements for the set-up, monitoring and updating of Service Level Agreements.
       
    • Use professional project management tools and other usual office tools as appropriated to report and document service and/or project realizations
       
    • Support or manage the set-up of cost/pricing sheets in the frame of proposal set-up and with respect to contract realizations.
       
    • Coordinate with other functions (Project Control, Legal, Finance) for the transparent and effective realization of the services
       
    • Support the yearly preparation of SES TechCom Operational Expenses budgets
       
    • Provide inputs for internal weekly reports including inputs into timesheet reporting systems
       
    • Follow-up and understand the evolution of products and systems market in the domains of interest
       
    • Promote the SES TechCom Products and Services in the Satellite Industry and Satellite Communication Markets.
       
    • Travel as required to visit Customers, Vendors, Partners and attend exhibitions, conferences, workgroup meetings as deemed necessary.

    Experience / Qualifications

    • Have a university degree in RF, Electronics, Telecommunications Engineering, Information Technology or equivalent
       
    • Have a working experience in engineering, implementation, monitoring of telecommunications systems/services
       
    • Have proven project/service management experience, whereas the management of VSAT systems (star and/or meshed topology) would be considered as an advantage
       
    • Be able to integrate into and/or lead cross-functional and multi-national teams
       
    • Have good communication capabilities, analytical sense, self-starting qualities, coordination and priority setting abilities;
       
    • Proactive approach towards existing and potential customers
       
    • Continuous Improvement mindset
       
    • Ability to work independently with minimal supervision
       
    • Fluency in English and a maximum of other languages
       
    • Experienced in the daily usage of office and communication software (Lotus Notes, MS Word, MS Excel, MS Powerpoint, MS Project…)

    Our Offer

    Competitive salary package, coupled with a diverse array of challenges and development benefits.

    SES is an Equal Opportunity and Affirmative Action Employer.

    This position reports to


    VP, Customer & Operations Services
    Web Pagehttp://www.ses.com/8233697/job-overview/apply/62970
    Contact information
    CompanySES
    AddressChâteau de Betzdorf
    Betzdorf
    Luxembourg
    L-6815
    Emailplease visit our website to apply online
    Web Pagehttp://www.ses.com


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