Latest Space News
Wed, 21 Mar 2018 22:31:04 +0000
The Air Force's share of the Defense Department's $12.5 billion national security space budget is $11.4 billion.
Wed, 21 Mar 2018 22:03:48 +0000
A Belgian court reversed approval for Inmarsat’s European Aviation Network in the country after fleet operator Viasat challenged the legality of its authorization.
Wed, 21 Mar 2018 19:55:11 +0000
The European Space Agency is revising its e.Deorbit program to look for synergies between the mission and satellite servicing vehicles.
Wed, 21 Mar 2018 19:32:51 +0000
Congress expects to receive from Hyten in June a “warfighting concept of operations” for space. One of the topics will be how to prepare the military for space operations.
Wed, 21 Mar 2018 16:06:41 +0000
Relativity, the startup company developing small launch vehicles using additive manufacturing technologies, announced March 21 an agreement with NASA’s Stennis Space Center to take over one of its test stands.
Wed, 21 Mar 2018 13:20:38 +0000
President Trump's riff on creating a military space force captured the public’s imagination, spawning memes and jokes about starship ninjas gearing up to fight the nation’s wars in space.
Wed, 21 Mar 2018 11:05:37 +0000
The Japanese government, working with private ventures, announced plans March 20 to establish a nearly billion-dollar fund to support the development of space startups in the country.
Wed, 21 Mar 2018 01:24:13 +0000
An Alaskan spaceport will host the first launch of a rocket developed by a stealthy startup company as soon as next week, spaceport officials confirmed March 20.
Tue, 20 Mar 2018 20:40:50 +0000
A decision on a new launch date for NASA’s James Webb Space Telescope, and announcement of any potential breach of its $8 billion cost cap, could come next week, an agency official said March 20.
Tue, 20 Mar 2018 18:20:11 +0000
A letter signed by more than 60 House members calls on the Senate to advance the stalled nomination of fellow congressman Jim Bridenstine to be NASA administrator.
Tue, 20 Mar 2018 17:29:38 +0000
Citing recent reforms that provide more time to orbit a new satellite constellation, satellite broadband-startup OneWeb asked U.S. telecom regulators to nearly triple the size of its authorized low-Earth-orbit constellation.
Tue, 20 Mar 2018 10:53:36 +0000
Citing progress in producing plutonium-238, NASA will allow scientists proposing missions for an upcoming planetary science competition to use nuclear power sources.
Tue, 20 Mar 2018 04:30:11 +0000
Seeking to return a borrowed satellite as soon as possible, Israeli fleet operator Spacecom is very close to purchasing a new satellite dubbed Amos-8, a company official said March 14.
Mon, 19 Mar 2018 17:49:42 +0000
For the space-based infrared SBIRS satellites 5 and 6, the Air Force says the per-unit cost went down 12 percent — from $1.9 billion to $1.6 billion.
Mon, 19 Mar 2018 10:39:02 +0000
Companies that are developing small launch vehicles or who provide rideshare launch services say they expect new Chinese launch vehicles to drive down launch prices, raising concerns among some of unfair competition.
Sun, 18 Mar 2018 09:26:31 +0000
Pentagon official: “There are new threats that the industrial base needs to support. So what does this mean in terms of production capacity?”
Fri, 16 Mar 2018 20:56:55 +0000
Loral Space and Communications wants to move ahead with a “strategic transaction” involving fleet operator Telesat that may spark a legal fight with Telesat’s other major shareholder, a Canadian pension fund.
Fri, 16 Mar 2018 16:49:52 +0000
To prevent collisions in space, nations with advanced orbital monitoring abilities need to share data with each other. Russia, being skilled in space situational awareness (SSA), should be part of the global effort to protect the space environment, experts said March 15 at the Satellite 2018 conference here.
Fri, 16 Mar 2018 13:48:13 +0000
In its budget proposal for the coming year, the U.S. Air Force is trying to send the same message to foreign adversaries and critics at home: the service definitely is not underestimating threats the United States and its allies face in space.
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    Job Description
    TitleService Support Engineer - IP Domain - Astra Connect for Communities
    Job codeSES0679
    Job posted on23/10/2015 (modified on 06/11/2015)
    Contract typeTemp/contract
    Start dateimmediately
    Job Description

    Service Support Engineer - IP Domain - Astra Connect for Communities - 2 year contract

    Ref SES0679
    Region Europe
    Location Luxembourg - Betzdorf
    Company SES
    Category Ground / Terrestrial Engineering
    Position Staff
    Published 2015-10-13




    SES Techcom Services is a Luxembourg-based subsidiary of SES. Levering on the technical expertise accumulated within the Group by operating satellites for 30 years, it provides technical services to the Satellite Industry on a worldwide basis.
    As Service Support Engineer will mainly work in the area of broadband connectivity via Satellite and here especially for our product "Astra Connect for Communities".
    "Astra Connect for Communities" is our ground-breaking solution to provide broadband access to entire villages or in areas not reached by high-speed terrestrial lines.
    The solution unites our successful satellite broadband service “Astra Connect” with other “last mile” technologies like WLan, Cable or Cupper. 
    You  will technically support the installation of the network as well as the operation of it.

    As a Service Support Engineer of SES Techcom, you are supporting projects and services, by implementing and operating ground infrastructure for satellite communication platforms.
    Supporting the Service Management department, you may also be involved in supporting activities among different vendors and participate in integration activities into the existing infrastructure.
    You will also work on the positioning/commercialization of new broadband products and services in the field as well as on new distribution schemes.
    We offer a 2 year contract starting as soon as possible.


    • Responsible for the support of projects and services, and taking proactive and corrective actions to maintain service availability according to SLAs

    • Act as point of contact to customers’ requests for information, support and problem escalation.

    • Analyse trends and recommend solutions and service improvement strategies

    • Interact with internal departments as well as Customers to ensure appropriate feedback regarding technical matters

    • Support vendors and subcontractors relationships by ensuring the most effective support of the provided products and services

    • Initiate, prepare and lead product and/or service training activities.

    • Perform onsite intervention to resolve issues if required

    • Support Service Desk activities like monitoring, follow-up trouble ticketing processes, providing regular customer reports and prepare service level reports (SLA, KPI)

    Experience / Qualifications

    Engineering degree or equivalent degree in ICT

    • Minimum 3 years of professional industry relevant experience

    Fluency in German and English (French being considered as an additional asset).

    • ITIL certification is a plus

    • Up-to-date knowledge of broadband and telecommunication services with a solid technology background

    • Knowledgeable/expert in as much as possible domains amongst which VoIP, Wi-Fi and WIMAX broadband networks

    Deep understanding of the IP domain (satellite based networks such as VSAT networks would be considered as an important asset)

    • Strong analytical skills, ability to produce meaningful analysis and recommendations of technical solutions

    • Ability to coordinate internal and external partners to deliver high level service support

    • Excellent presentation, negotiation and communication skills

    • Good understanding of customer requirements and experience to translate them into technical solutions

    • Readiness to travel 

    • Valid work permit

    Our Offer

    Competitive salary package, coupled with a diverse array of challenges and development benefits.

    SES is an Equal Opportunity and Affirmative Action Employer.

    This position reports to

    Senior Manager, Services at SES Techcom Services

    Apply for this Job online

    Web Page
    Contact information
    AddressChâteau de Betzdorf
    Emailplease visit our website to apply online
    Web Page

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