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Wed, 13 Dec 2017 08:47:31 +0000
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Wed, 13 Dec 2017 04:06:57 +0000
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Tue, 12 Dec 2017 20:39:55 +0000
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Tue, 12 Dec 2017 20:17:22 +0000
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Tue, 12 Dec 2017 17:20:18 +0000
Tucked into the details of the 2018 National Defense Authorization Act that President Trump signed into law Dec. 12 is a long overdue recognition of the first American astronauts who were lost in service to their country while practicing for a mission. SpaceNews.com
Tue, 12 Dec 2017 11:41:15 +0000
Rocket Lab scrubbed a launch of its Electron small launch vehicle Dec. 11 after an abort just two seconds before liftoff. SpaceNews.com
Tue, 12 Dec 2017 03:55:05 +0000
President Trump’s new space policy directive calling for American astronauts to return to the moon is welcome and encouraging news. SpaceNews.com
Tue, 12 Dec 2017 03:04:42 +0000
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Mon, 11 Dec 2017 22:16:34 +0000
President Donald Trump signed an order Dec. 11 formally directing NASA to send humans back to the moon, but provided no information on schedules or budgets for such an initiative. SpaceNews.com
Mon, 11 Dec 2017 11:04:22 +0000
President Donald Trump is scheduled to sign his administration’s first space policy directive in a White House ceremony Dec. 11, one that may formally direct NASA to send humans back to the moon. SpaceNews.com
Sun, 10 Dec 2017 21:03:54 +0000
China Great Wall Industry Corp. launched Algeria’s first telecommunications satellite, Alcomsat-1, aboard a Long March 3B rocket at 11:40 a.m. Eastern to geostationary transfer orbit, the Algerian press agency APS said today. SpaceNews.com
Sun, 10 Dec 2017 01:20:41 +0000
An airspace closure notice published by the Federal Aviation Administration Dec. 9 suggests Blue Origin is preparing to resume test flights of its New Shepard suborbital vehicle after a hiatus of more than a year. SpaceNews.com
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  • Senior Business Analyst, CRM

     


     

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    Job Description
    TitleSenior Business Analyst, CRM
    Job posted on18/03/2016 (modified on 01/04/2016)
    LocationBetzdorf
    CountryLuxembourg
    EducationBachelor
    Contract typePermanent
    Start dateimmediately
    Job Description

    Senior Business Analyst, CRM

    Ref SES0754
    Region Europe
    Location Luxembourg - Betzdorf
    Company SES
    Category IT / Software Development
    Position Staff
    Published 2016-03-08

     


     
     

    Context

    In order to support SES' strategic business orientations, we are looking for a Senior Business Analyst, CRM.
    He/she is a liaison, working within the Global ERP (GERP) team, analysing and supporting the needs of the SES commercial and technical organisations. The inumbent will advertise the available offerings to the various Business Process Owners (BPO’s), proposing and implementing technical solutions for new and enhanced CRM services to solve the commercial requirements. He/she will need to be inventive at times to achieve the most efficient solutions possible. This is done through engaging with end-users at all levels of the organisation and most importantly, coordinating with the whole GERP team to ensure consistent and efficient solutions across the integrated environment. The Senior Analyst will work closely with the developers to make sure the output matches business expectations, and will work with the Demand Management, Architecture Management, Applications Delivery and IT Service Delivery as needed. The Senior Analyst will be responsible for setting realistic expectations about the scope and timing of delivery, following the established SES IT processes in the implementations  

    Responsibilities

    · Engage with BPO’s to help define Business Requirements
    · Analyse and propose alternative technical solutions (with development team support as needed) to BPO’s, then work with them to document the changes and their benefits
    · Work with the CRM manager and Commercial managers on behalf of the BPO’s for prioritisation and scheduling of changes
    · Work with developers directly on the execution of the changes:
      - Ensure all technical documentation is maintained
      - Ensure the development design is efficient and performant
      - Execute the first functional testing before handing off to BPO’s for acceptance
    · Work with the BPO’s on identifying appropriate training needs, supporting the process as needed.
    · Ensure compliance with the GERP team methodologies/procedures
    · Liaise with other areas of IT sections to estimate, plan and initiate projects, and set realistic expectations;
    · Market the tools and capabilities of the GERP team, providing excellent customer service and becoming an asset to the commercial organisation

    Experience / Qualifications

    · Bachelor's degree in Computer Science, Engineering, Information Technology or Business Admin
    · Minimum 5-7 years industry related experience
    · Excellent written and verbal communication skills in English – Other languages beneficial
    · Minimum 3 to 5 years SAP CRM implementation / configuration experience with proven project experience working either for Top Tier Consultancy practices or FTSE100 SAP based organisation/s
    · Completed at least 2 full life cycles of SAP implementation
    · Experience across at least some of the following SAP Core business process: SD, CRM, GTS
    · Has good knowledge of business processes and can write good quality reports
    · Some international travel required
    · Excellent team player and ability to effectively interact at levels of the organisation
    · Strong understanding of business and IT processes
    · Strong ability to take and challenge business requirements in order to find the most efficient solutions possible
    · Strong organisational skills and ability to prioritise, meet goals and provide results
    · Effective analytical abilities
    · High level of integrity and work ethic
    · Project management skills to take the lead on smaller change projects
    · Commitment to professional and personal development
    · Ability to work effectively under pressure without compromising professional standards
    · Excellent communication and presentation skills
    · Ability to clearly explain complex technical issues to non-technical people  

    Our Offer

    Competitive salary package, coupled with a diverse array of challenges and development benefits.

    SES is an Equal Opportunity and Affirmative Action Employer.

    This position reports to

    Manager, Business Systems CRM
    Web Pagehttp://www.ses.com/8233697/job-overview/apply/69103
    Contact information
    CompanySES
    AddressChâteau de Betzdorf
    Betzdorf
    Luxembourg
    L-6815
    Emailplease visit our website to apply online
    Web Pagehttp://www.ses.com


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