Latest Space News
Tue, 18 Dec 2018 17:19:55 +0000
Legislation reforming the national security space enterprise received broad bipartisan support in the House last year, so it will be interested to see how Democrats treat the issue. Is their support for these reforms predicated on whether or not they’re endorsed by President Trump? SpaceNews.com
Tue, 18 Dec 2018 13:30:04 +0000
Earth observation company Planet plans to acquire Boundless Spatial Inc., a geospatial software specialist “to accelerate the adoption by government and enterprise customers of commercial geospatial information services,” said Robbie Schingler, Planet co-founder and chief strategy officer. SpaceNews.com
Tue, 18 Dec 2018 11:52:46 +0000
A privately funded Israeli lunar lander originally built for a prize competition is now complete and ready for launch in early 2019. SpaceNews.com
Tue, 18 Dec 2018 00:04:06 +0000
Lord said Virgin Orbit is "an example of the type of companies I think we need to cultivate.” SpaceNews.com
Mon, 17 Dec 2018 22:48:12 +0000
When the world watched Neil Armstrong take that one small step onto the lunar surface almost 50 years ago, no one could have dreamed how space would one day become an integral part of daily life on earth. SpaceNews.com
Mon, 17 Dec 2018 18:38:20 +0000
Blue Origin plans to conduct the next test flight of its New Shepard suborbital vehicle Dec. 18 as the company moves closer to flying people into space. SpaceNews.com
Mon, 17 Dec 2018 15:50:25 +0000
Swedish startup Ovzon, which in October bought a Falcon Heavy launch from SpaceX, has now purchased a satellite for that mission from Maxar Technologies’ Space Systems Loral division. SpaceNews.com
Mon, 17 Dec 2018 10:47:05 +0000
As the Commerce Department works on plans to take over civilian space traffic management responsibilities, the U.S. Air Force is making more data available on the positions of military satellites. SpaceNews.com
Sun, 16 Dec 2018 12:10:40 +0000
The Air Force has not determined when it might allow reused hardware instead of brand-new Falcon 9 Block 5 rockets. SpaceNews.com
Sun, 16 Dec 2018 10:21:38 +0000
A Rocket Lab Electron rocket successfully launched a group of cubesats Dec. 16 on a mission funded by NASA as the company looks ahead to more frequent launches in the next year. SpaceNews.com
Fri, 14 Dec 2018 18:18:58 +0000
The NASA Advisory Council has recommended that NASA review its existing planetary protection guidelines to balance the needs of science and exploration, an effort that could set the stage for a similar revision at the international level. SpaceNews.com
Fri, 14 Dec 2018 15:24:23 +0000
While some question whether Virgin Galactic’s latest SpaceShipTwo test flight actually went into space, a number of government officials and industry organizations have few doubts that it did. SpaceNews.com
Fri, 14 Dec 2018 12:30:05 +0000
Business Finland, a Finnish trade and economic development agency, awarded a 10 million Euro ($11.36 million) grant to radar satellite operator ICEYE. SpaceNews.com
Fri, 14 Dec 2018 00:55:51 +0000
With a first flight to the edge of space under the company’s belt, Virgin Galactic founder Richard Branson believes commercial flights of SpaceShipTwo could begin some time next year. SpaceNews.com
Thu, 13 Dec 2018 23:49:54 +0000
A DARPA team will “inventory the DoD space-based command-and-control capabilities, identify critical gaps, deficiencies and inefficiencies in our existing architectures." SpaceNews.com
Thu, 13 Dec 2018 21:16:47 +0000
Greg Wyler, OneWeb’s founder, said the company will need only 600 satellites or so instead of 900 after ground tests of the first satellites demonstrated better than expected performance. SpaceNews.com
Thu, 13 Dec 2018 20:17:16 +0000
The first GPS 3, known as SV01, is the first of an entirely new design of GPS satellite that has three times better accuracy and up to eight times improved anti-jamming capabilities, according to Lockheed Martin. SpaceNews.com
Thu, 13 Dec 2018 19:48:38 +0000
The U.S. Air Force’s first GPS 3 satellite was encapsulated within a SpaceX payload fairing at Astrotech Space Operations on Dec. 7 in preparation for a Dec. 18 launch at Cape Canaveral Air Force Station, Florida. SpaceNews.com
Thu, 13 Dec 2018 18:23:46 +0000
Once lawmakers have a chance to review the proposal, said Shanahan, he will be “happy to take the red pen out." SpaceNews.com
Thu, 13 Dec 2018 17:12:57 +0000
Virgin Galactic achieved a long-awaited milestone Dec. 13 when its SpaceShipTwo suborbital vehicle performed its longest test flight to date, exceeding one altitude often used as the boundary of space. SpaceNews.com
More space news...
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  • IT Support Specialists

     


     

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    Job Description
    TitleIT Support Specialists
    Job codeN016/ESTECITI/310
    Job posted on18/04/2016
    LocationNoordwijk
    CountryNetherlands
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government (B2G) business, specialising across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency – where we are the largest on-site service provider with ca. 300 staff.

    We anticipate further growth for our activities in the space industry and in European institutions in 2016, therefore we proactively look for IT Field Support Technicians to provide on-site support to very large permanent user communities.

                                                                                                                                           

    The support to be provided will be very varied and will include support for: Windows operating systems (currently Windows 7); Microsoft Office; Lotus Notes; MAC and IOS; Mobile and smart phones; IP and TDM telephones; PABX interfacing; Helpdesk support; Network printer support; Third party liaison; 1st line networking; Video conferencing.

    Main responsibilities


    In this role you will normally cover the following tasks:

    • Manning a local helpdesk of a rotational basis with first line call resolution;
    • Second level calls resolution in the field;
    • Video conference systems installation, upgrade, configuration and problem handling;
    • Explaining to users available services and how these should be requested;
    • Evaluating user requests and problems, raising tickets for each one; inventory and asset management;
    • Evaluating tickets and allocating them to the correct teams, both on and off site; planning PC and other equipment installation, including planned refreshes;
    • Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met.

     

    Ideal candidate


    To be successful in this role you will have had 2 to 3 years in a similar environment and you must have had experience with:

    • Windows 7; MS Office products and their usage;
    • Lotus Notes;
    • Apple MACs;
    • Mobile and IP telephony; video conferencing systems;
    • Asset management tools; problem logging database (BMC Remedy ideally).

     

    Application procedure

    We recruit for IT Support specialists on a regular and ongoing basis across a variety of service lines and geographies. We invite you to send us an application via this job posting, instead of having to wait for an advertised vacancy for a specific role.

    Your application will be included in our open file until a suitable IT Field Support Technician role arises. We will then contact you to discuss further details of the specific position, before progressing your application to the next stage, should you still be interested in the opportunity.

     

    Important:

    All applicants must hold a current valid work permit for the country where the role would be based (NL, IT, ES, DE) or be EU nationals.

     

    Data Protection:

    By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources (in particular professional and other social media) throughout the entire application process (CV, references, letter of application, interviews as applicable).

    To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended.  You may revoke your consent to this agreement at any time.

    The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile.

     

    If you are interested in applying for this kind of position please visit our Serco careers hub https://careershub.serco.eu where you can apply for this and other roles.

    Web Pagehttps://careershub.serco.eu/members/?j=310&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameJana Schnabel
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP45F7B293.1160@vacancyposter.com


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