Latest Space News
Sat, 16 Jun 2018 19:45:35 +0000
The House Appropriations defense subcommittee approved $49.5 million to create a new “program of record for commercial satellite communications." SpaceNews.com
Fri, 15 Jun 2018 20:23:14 +0000
As the National Space Council prepares for its third public meeting, its activities to date have won widespread praise in the space community, even as there is some skepticism about the effectiveness of the council’s advisory group that will soon meet for the first time. SpaceNews.com
Fri, 15 Jun 2018 11:00:25 +0000
A House hearing on the reasons for cost and schedule problems with major NASA programs pointed blame at a wide variety of sources, from the tools used to track programs to the agency’s mindset to Congress itself. SpaceNews.com
Thu, 14 Jun 2018 19:59:03 +0000
Astranis, a startup developing geostationary satellites to offer broadband internet access, plans to equip its MicroGEO spacecraft with Bradford of the Netherland’s high performance green ECAPS thrusters. SpaceNews.com
Thu, 14 Jun 2018 17:56:47 +0000
Oxford Space Systems, a British startup that hopes to compete with space industry giants Harris Corp. and Northrop Grumman in the satellite component business, has raised 6.7 million British pounds ($8.9 million) from investors. SpaceNews.com
Thu, 14 Jun 2018 16:19:42 +0000
Outer space is the last frontier of human exploration. Unfortunately, the glory days of landing men on the moon are now a distant memory. So too are the memories of watching space shuttles rumble to life and roar to space fading away. That is poised to change and America is ready to lead the way. SpaceNews.com
Thu, 14 Jun 2018 14:09:04 +0000
The relay satellite which will facilitate China’s Chang’e-4 lunar far side landing mission late in 2018 has entered its intended halo orbit around Earth-Moon Lagrange point 2. SpaceNews.com
Thu, 14 Jun 2018 10:14:11 +0000
NASA Administrator Jim Bridenstine used a recent speech to lay out not just the recent space policy changes that directly affect NASA activities but other administration efforts that focus more on commercial space. SpaceNews.com
Wed, 13 Jun 2018 22:57:00 +0000
Both chambers want legislation that strengthens the U.S. military space posture, said Thornberry. The House and Senate are “not going to let up in our push to do better in space.” SpaceNews.com
Wed, 13 Jun 2018 21:34:01 +0000
Despite conditions that have deprived the Opportunity Mars rover of solar power, NASA officials said June 13 that they expected the long-lived spacecraft to survive an intense ongoing dust storm. SpaceNews.com
Wed, 13 Jun 2018 19:15:08 +0000
To receive FIRST UP Satcom, a weekly SpaceNews newsletter for satellite and telecom professionals, sign up here. SpaceNews.com
Wed, 13 Jun 2018 18:22:42 +0000
Defense Secretary Jim Mattis told reporters the Pentagon appreciates the congressional focus on space issues and is not being passive about space reforms, although he would like to see further debate on the pros and cons of reorganizing the military. SpaceNews.com
Wed, 13 Jun 2018 03:28:58 +0000
NASA Administrator Jim Bridenstine says he’s pushing to have a current NASA center director and former astronaut be nominated to be his deputy. SpaceNews.com
Tue, 12 Jun 2018 20:39:06 +0000
While Angola’s first telecom satellite, Angosat-1, failed not long after reaching orbit late last year, the sub-Saharan African nation will get a second shot at satellite ownership with the planned 2020 launch of Angosat-2. SpaceNews.com
Tue, 12 Jun 2018 20:21:38 +0000
A fiscal year 2019 spending bill approved by a Senate appropriations subcommittee June 12 offers $21.3 billion for NASA, including funding for several missions slated for cancellation in the administration’s budget request. SpaceNews.com
Tue, 12 Jun 2018 19:34:11 +0000
As the Federal Communications Commission nears a decision on the use of C-band satellite spectrum, it and several other U.S. agencies are weighing a broader strategy for the nation’s spectrum. SpaceNews.com
Tue, 12 Jun 2018 16:46:37 +0000
Sen. David Perdue: China has spent a lot of time and money developing capabilities to attack GPS satellites, jam them or take them off orbit. SpaceNews.com
Tue, 12 Jun 2018 14:54:48 +0000
NASA doesn’t expect to make decisions on how it will carry out a Mars sample return effort until late next year despite recent discoveries that have offered additional evidence that the planet was once, and may still be, habitable. SpaceNews.com
Tue, 12 Jun 2018 03:20:14 +0000
As the White House puts the finishing touches on a new space policy dealing with space traffic management issues, the House is considering legislation of its own on the topic. SpaceNews.com
Mon, 11 Jun 2018 20:21:05 +0000
Satellite rideshare company Spaceflight Inc. on June 11 signed on as the anchor customer for three Electron launches from Rocket Lab. SpaceNews.com
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  • IT Support Specialists

     


     

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    Job Description
    TitleIT Support Specialists
    Job codeN016/ESTECITI/310
    Job posted on18/04/2016
    LocationNoordwijk
    CountryNetherlands
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government (B2G) business, specialising across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency – where we are the largest on-site service provider with ca. 300 staff.

    We anticipate further growth for our activities in the space industry and in European institutions in 2016, therefore we proactively look for IT Field Support Technicians to provide on-site support to very large permanent user communities.

                                                                                                                                           

    The support to be provided will be very varied and will include support for: Windows operating systems (currently Windows 7); Microsoft Office; Lotus Notes; MAC and IOS; Mobile and smart phones; IP and TDM telephones; PABX interfacing; Helpdesk support; Network printer support; Third party liaison; 1st line networking; Video conferencing.

    Main responsibilities


    In this role you will normally cover the following tasks:

    • Manning a local helpdesk of a rotational basis with first line call resolution;
    • Second level calls resolution in the field;
    • Video conference systems installation, upgrade, configuration and problem handling;
    • Explaining to users available services and how these should be requested;
    • Evaluating user requests and problems, raising tickets for each one; inventory and asset management;
    • Evaluating tickets and allocating them to the correct teams, both on and off site; planning PC and other equipment installation, including planned refreshes;
    • Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met.

     

    Ideal candidate


    To be successful in this role you will have had 2 to 3 years in a similar environment and you must have had experience with:

    • Windows 7; MS Office products and their usage;
    • Lotus Notes;
    • Apple MACs;
    • Mobile and IP telephony; video conferencing systems;
    • Asset management tools; problem logging database (BMC Remedy ideally).

     

    Application procedure

    We recruit for IT Support specialists on a regular and ongoing basis across a variety of service lines and geographies. We invite you to send us an application via this job posting, instead of having to wait for an advertised vacancy for a specific role.

    Your application will be included in our open file until a suitable IT Field Support Technician role arises. We will then contact you to discuss further details of the specific position, before progressing your application to the next stage, should you still be interested in the opportunity.

     

    Important:

    All applicants must hold a current valid work permit for the country where the role would be based (NL, IT, ES, DE) or be EU nationals.

     

    Data Protection:

    By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources (in particular professional and other social media) throughout the entire application process (CV, references, letter of application, interviews as applicable).

    To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended.  You may revoke your consent to this agreement at any time.

    The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile.

     

    If you are interested in applying for this kind of position please visit our Serco careers hub https://careershub.serco.eu where you can apply for this and other roles.

    Web Pagehttps://careershub.serco.eu/members/?j=310&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameJana Schnabel
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP45F7B293.1160@vacancyposter.com


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