Latest Space News
Sat, 20 Jan 2018 18:56:18 +0000
The SBIRS GEO Flight 4 satellite flew aboard a U.S. Air Force Atlas 5 rocket. This was the 75th launch carried out by the Atlas 5. SpaceNews.com
Sat, 20 Jan 2018 06:01:46 +0000
As the federal government begins its first shutdown in more than four years Jan. 20, NASA's operating plans are little changed from that earlier shutdown, with most agency employees set to be furloughed. SpaceNews.com
Fri, 19 Jan 2018 21:27:50 +0000
Details about how NASA will implement a space policy directive regarding a human return to the moon will be in the agency's 2019 budget request, scheduled for release as soon as early February. SpaceNews.com
Fri, 19 Jan 2018 18:54:25 +0000
California Assembly Appropriations Committee backs plan to create a California Aerospace and Aviation Commission to recommend action the governor and state legislature could take to retain jobs and encourage the industry's growth. SpaceNews.com
Fri, 19 Jan 2018 17:57:20 +0000
Defense Secretary Jim Mattis: “In space we will do our best to deter. But for right now, it’s about sizing up the problem." SpaceNews.com
Fri, 19 Jan 2018 15:46:13 +0000
Shortly after a Finnish company successfully launched the country’s first commercial SAR microsatellite, Finland’s president signed the country’s first comprehensive space legislation. SpaceNews.com
Fri, 19 Jan 2018 03:20:10 +0000
A Senate committee voted on party lines Jan. 18 to advance the nominations of individuals to lead NASA and the National Oceanic and Atmospheric Administration, although with no clear indication of when, or if, they will be confirmed by the full Senate. SpaceNews.com
Fri, 19 Jan 2018 01:19:43 +0000
Deputy Defense Secretary Patrick Shanahan will be taking on the duties of space adviser that previously resided with the secretary of the Air Force. SpaceNews.com
Thu, 18 Jan 2018 23:11:34 +0000
Griffin said it's imperative that the Pentagon focus on “rapid incorporation of technologies into new military capabilities.” SpaceNews.com
Thu, 18 Jan 2018 08:17:07 +0000
Sending data to and from different spots on Earth is big business for satellite operators, but Cloud Constellation sees a lucrative opportunity to offer satellites as the ultimate cloud storage solution for sensitive data. SpaceNews.com
Thu, 18 Jan 2018 00:54:25 +0000
There are many valid critiques of U.S. President Donald Trump’s new direction for NASA. Few, if any, would be new. But Russian government officials saw an opportunity for domestic attention and took a stab at it. SpaceNews.com
Wed, 17 Jan 2018 22:55:38 +0000
SpaceX reiterated at a congressional hearing Jan. 17 that its Falcon 9 rocket performed as expected on its most recent launch, despite swirling questions about the potential failure of the classified Zuma mission. SpaceNews.com
Wed, 17 Jan 2018 22:13:32 +0000
“What are we going to do about deterrence in space?” That is a question the administration should answer in the new strategy, said CSIS analyst Todd Harrison. SpaceNews.com
Wed, 17 Jan 2018 18:56:26 +0000
As the two companies developing commercial crew systems reiterated that they were on schedule to carry out test flights later this year, a government analysis of schedules concluded those vehicles may not be certified to carry NASA astronauts until late 2019 or early 2020. SpaceNews.com
Wed, 17 Jan 2018 16:03:18 +0000
With no budget deal in sight to avert a Friday government shutdown, a visibly frustrated Mac Thornberry, chairman of the House Armed Services Committee — and a vocal champion of bigger military budgets — called out his congressional colleagues for putting political agendas ahead of national security SpaceNews.com
Wed, 17 Jan 2018 12:12:59 +0000
Effective Space, a U.K.-headquartered company developing spacecraft to extend the life of communications satellites, announced Jan. 17 that it has signed its first contract with an undisclosed customer. SpaceNews.com
Wed, 17 Jan 2018 00:07:31 +0000
The Air Force will establish a three-star vice commander of Air Force Space Command to be located in the national capital region. SpaceNews.com
Tue, 16 Jan 2018 22:38:34 +0000
Virgin Orbit, which expects to debut the air-launched LauncherOne rocket by summer, signed a contract Jan. 16 with GomSpace to send eight nanosatellites into orbit next year to track airplanes and ships. SpaceNews.com
Tue, 16 Jan 2018 22:11:26 +0000
European launch provider Arianespace expects to conduct just 23 more Ariane 5 launches before the next-generation Ariane 6 becomes its primary rocket. SpaceNews.com
Tue, 16 Jan 2018 12:00:24 +0000
The new president of Canadian space technology company MDA says he sees opportunities for growth both within the country and beyond, while maintaining the company’s Canadian roots as part of a larger, and increasingly American, company. SpaceNews.com
More space news...
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  • IT Support Specialists

     


     

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    Job Description
    TitleIT Support Specialists
    Job codeN016/ESTECITI/310
    Job posted on18/04/2016
    LocationNoordwijk
    CountryNetherlands
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government (B2G) business, specialising across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency – where we are the largest on-site service provider with ca. 300 staff.

    We anticipate further growth for our activities in the space industry and in European institutions in 2016, therefore we proactively look for IT Field Support Technicians to provide on-site support to very large permanent user communities.

                                                                                                                                           

    The support to be provided will be very varied and will include support for: Windows operating systems (currently Windows 7); Microsoft Office; Lotus Notes; MAC and IOS; Mobile and smart phones; IP and TDM telephones; PABX interfacing; Helpdesk support; Network printer support; Third party liaison; 1st line networking; Video conferencing.

    Main responsibilities


    In this role you will normally cover the following tasks:

    • Manning a local helpdesk of a rotational basis with first line call resolution;
    • Second level calls resolution in the field;
    • Video conference systems installation, upgrade, configuration and problem handling;
    • Explaining to users available services and how these should be requested;
    • Evaluating user requests and problems, raising tickets for each one; inventory and asset management;
    • Evaluating tickets and allocating them to the correct teams, both on and off site; planning PC and other equipment installation, including planned refreshes;
    • Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met.

     

    Ideal candidate


    To be successful in this role you will have had 2 to 3 years in a similar environment and you must have had experience with:

    • Windows 7; MS Office products and their usage;
    • Lotus Notes;
    • Apple MACs;
    • Mobile and IP telephony; video conferencing systems;
    • Asset management tools; problem logging database (BMC Remedy ideally).

     

    Application procedure

    We recruit for IT Support specialists on a regular and ongoing basis across a variety of service lines and geographies. We invite you to send us an application via this job posting, instead of having to wait for an advertised vacancy for a specific role.

    Your application will be included in our open file until a suitable IT Field Support Technician role arises. We will then contact you to discuss further details of the specific position, before progressing your application to the next stage, should you still be interested in the opportunity.

     

    Important:

    All applicants must hold a current valid work permit for the country where the role would be based (NL, IT, ES, DE) or be EU nationals.

     

    Data Protection:

    By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources (in particular professional and other social media) throughout the entire application process (CV, references, letter of application, interviews as applicable).

    To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended.  You may revoke your consent to this agreement at any time.

    The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile.

     

    If you are interested in applying for this kind of position please visit our Serco careers hub https://careershub.serco.eu where you can apply for this and other roles.

    Web Pagehttps://careershub.serco.eu/members/?j=310&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameJana Schnabel
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP45F7B293.1160@vacancyposter.com


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