Latest Space News
Mon, 20 Nov 2017 00:00:00 +0100
Twice as big as Earth, the super-Earth 55 Cancri e was thought to have lava flows on its surface. The planet is so close to its star, the same side of the planet always faces the star, such that the planet has permanent day and night sides. Based on a 2016 study using data from NASA's Spitzer Space Telescope, scientists speculated that lava would flow freely in lakes on the starlit side and become hardened on the face of perpetual darkness. The lava on the dayside would reflect radiation from th...
Sat, 18 Nov 2017 13:03:00 +0100
Today, NASA launched NOAA's next-generation polar satellite, the Joint Polar Satellite System-1, into space. Two Raytheon (NYSE: RTN) weather programs are mission-critical components of the satellite's mission: the JPSS Common Ground System and the Visible Infrared Imaging Radiometer Suite sensor. Svalbard, Norway, is home to part of a global network of receiving stations that process and distribute polar satellite data to users worldwide. Photo taken at Kongsberg Satellite Services plateau, ...
Sat, 18 Nov 2017 08:00:00 +0100
A United Launch Alliance (ULA) Delta II rocket carrying the Joint Polar Satellite System-1 (JPSS-1) for NASA and National Oceanic Atmospheric Administration (NOAA) lifted off from Space Launch Complex-2 on Nov. 18 at 1:47 a.m. PST. The JPSS program provides the nation's next generation polar-orbiting operational environmental satellite system, delivering key observations for the nation's essential projects and services, including forecasting weather in advance and assessing environmental hazards...
Fri, 17 Nov 2017 00:00:00 +0100
Landing on Mars is difficult and not always successful. Well-designed advance testing helps. An ambitious NASA Mars rover mission set to launch in 2020 will rely on a special parachute to slow the spacecraft down as it enters the Martian atmosphere at over 12,000 mph (5.4 kilometers per second). Preparations for this mission have provided, for the first time, dramatic video of the parachute opening at supersonic speed. The Mars 2020 mission will seek signs of ancient Martian life by investiga...
Thu, 16 Nov 2017 15:07:00 +0100
The U.S. Navy's Communications Satellite Program Office, PMW 146, and Lockheed Martin (NYSE: LMT) handed over full operational control of the fifth Mobile User Objective System (MUOS) satellite to the Naval Satellite Operations Center (NAVSOC). The October 11 milestone followed the successful completion of the MUOS-5 satellite's on-orbit testing and delivery of all operational products needed to "fly" the satellite. In April, the Navy, working with Army Forces Strategic Command (ARSTRAT), con...
Thu, 16 Nov 2017 14:04:00 +0100
As part of ESA's strategy to foster commercial competitiveness in Europe while focusing on its core aims, the agency has transferred ownership of several ground tracking stations for reuse by external organisations. By the end of 2017, ESA will have transferred three stations to national organisations in Spain and Portugal, who will take over the provision of satellite tracking services to a wide variety of commercial customers. The three stations involved in the transfer are all equipped ...
Wed, 15 Nov 2017 19:33:00 +0100
Boeing [NYSE:BA] won large commitments across its twin- and single-aisle commercial airplane families, debuted key capabilities including the CST-100 Starliner docking and KC-46 refueling simulators, and announced services agreements at the 2017 Dubai Airshow. "This has been a very successful show for Boeing. Our regional customers have maintained their trust in our products and technology, and our partnerships in the Middle East region continue to grow," said Bernard Dunn, President, Boeing ...
Wed, 15 Nov 2017 12:00:00 +0100
A temperate Earth-sized planet has been discovered only 11 light-years from the Solar System by a team using ESO's unique planet-hunting HARPS instrument. The new world has the designation Ross 128 b and is now the second-closest temperate planet to be detected after Proxima b. It is also the closest planet to be discovered orbiting an inactive red dwarf star, which may increase the likelihood that this planet could potentially sustain life. Ross 128 b will be a prime target for ESO's Extremely ...
Wed, 15 Nov 2017 11:29:00 +0100
Thales Alenia Space, a joint venture between Thales (67%) and Leonardo (33%), has been chosen by the Italian space agency ASI to develop an instrument called RIME (Radar sounder for Icy Moons Exploration) for the JUICE (JUpiter Icy moons Explorer) mission, part of the European Space Agency's "2015-25 Cosmic Vision" program. Scheduled for launch in 2022 with an expected arrival in 2029, the JUICE mission is designed to study the Jovian system and more specifically its icy moons, Ganymede, Call...
Wed, 15 Nov 2017 00:00:00 +0100
The Ariane 5 for Arianespace's December 12 year-ending flight for 2017 has completed its initial build-up at the Spaceport in French Guiana - where preparations also are moving ahead with four satellite passengers that will further expand Europe's Galileo global navigation system once in their final orbit. During activity in the Spaceport's Launcher Integration Building, this heavy-lift vehicle for Arianespace Flight VA240 underwent the assembly process that began by mating its two solid prop...
Tue, 14 Nov 2017 19:47:00 +0100
The Defense Advanced Research Projects Agency (DARPA) has awarded BAE Systems a contract worth up to $12.8 million to develop an innovative space evaluation and analysis testbed to support the development, integration, evaluation and analysis of advanced space enterprise command and control (C2) tools and capability technologies. The U.S. military must be able to quickly establish situational awareness and execute operations in space. Within the space domain, many thousands of objects that ar...
Tue, 14 Nov 2017 13:45:00 +0100
Orbital ATK (NYSE: OA), a global leader in aerospace and defense technologies, today announced that the "S.S. Gene Cernan" CygnusTM spacecraft successfully completed its rendezvous and berthing maneuvers with the International Space Station earlier this morning. This marks the company's eighth successful berthing with the orbiting laboratory. Cygnus launched into orbit aboard an Orbital ATK Antares(tm) rocket at NASA's Wallops Flight Facility on November 12. The spacecraft then executed a ser...
Mon, 13 Nov 2017 17:45:00 +0100
Thales Alenia Space has signed a contract with ArianeGroup, prime contractor and design authority of Ariane 6, to design, develop, qualify and manufacture the telemetry transmitter of the new European launcher. The telemetry transmitter is responsible for transmitting to the ground the data generated by the launcher throughout the whole launch mission. It is the first contract of the company in Spain in the launchers segment. After three decades of activity in the space sector participating i...
Mon, 13 Nov 2017 17:00:00 +0100
What seemed at first like a rare instance of a huge, ancient galaxy revealed itself to be an even rarer pair of extremely massive galaxies, seen on the brink of merging when the Universe was only a billion years old. This outstanding source was first identified by ESA's Herschel space observatory, and later exposed in greater detail with the ground-based Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. The earliest galaxies in the 13.8 billion-year history of our cosmos starte...
Mon, 13 Nov 2017 16:00:00 +0100
Gas giant Jupiter, organic molecules in star-forming clouds and baby galaxies in the distant Universe are among the first targets for which data will be immediately available from the James Webb Space Telescope once it begins casting its powerful gaze on the Universe in 2019. Thirteen "early release" programmes were chosen from more than 100 proposals after a competitive peer-review selection process within the astronomical community. The programmes have been allocated nearly 500 hours of obs...
Mon, 13 Nov 2017 00:00:00 +0100
After a successful year-long test campaign by Airbus at IABG in Ottobrunn near Munich, the twin GRACE-FO (Gravity Recovery and Climate Experiment Follow-On) satellites will soon travel to their launch site in California. During testing, the gravity-measuring satellites, which will track the continuous movement of liquid water, ice and the solid Earth due to Earth's changing seasons, weather and climate processes, earthquakes and even human activities, were subjected to conditions similar to t...
Sun, 12 Nov 2017 16:15:00 +0100
Orbital ATK (NYSE:OA), a global leader in aerospace and defense technologies, successfully launched its Antares(tm) rocket carrying a Cygnus(tm) spacecraft today at 7:19 a.m. EST, from NASA's Wallops Flight Facility in Wallops Island, Virginia. The launch is Orbital ATK's eighth cargo delivery mission to the International Space Station for NASA. During the mission, designated OA-8, Cygnus will deliver vital equipment, supplies and experiments to the astronauts aboard the space station, as well a...
Fri, 10 Nov 2017 00:00:00 +0100
A contract for two new generation communications satellites was signed today by Turksat with Airbus Defence and Space. The satellites, Turksat 5A and Turksat 5B, are based on the latest Electric Orbit Raising (EOR) version of Airbus' highly reliable Eurostar E3000 platform, which uses electric propulsion for in-orbit raising and station-keeping. "We are very pleased to welcome Turksat as a new Eurostar customer for the most powerful satellites of their fleet. We were the first to demonstra...
Thu, 9 Nov 2017 14:04:00 +0100
NASA's Orion spacecraft aims to send humans further into space than ever before, and ESA's European Service Module will provide the essentials for keeping the astronauts alive and on course. A review of the programme by NASA to assess progress is now showing a launch date from December 2019 to June 2020. The first Exploration Mission-1 will circle the Moon without astronauts to lay the foundation and prove the technology for a second mission with a crew. In Bremen, Germany, integration ...
Thu, 9 Nov 2017 11:42:00 +0100
A UK company has been selected to undertake the Assembly, Integration and Test (AIT) for a satellite which will help tackle climate change, Science Minister Jo Johnson announced today. Thales Alenia Space has signed a contract with the UK Space Agency to work on MicroCarb, a joint UK-French satellite mission which will measure sources and sinks of carbon, the principal greenhouse gas driving global warming. It is the first European mission intended to characterise greenhouse gas fluxes on Ear...
More space news...
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  • IT Support Specialists

     


     

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    Job Description
    TitleIT Support Specialists
    Job codeN016/ESTECITI/310
    Job posted on18/04/2016
    LocationNoordwijk
    CountryNetherlands
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government (B2G) business, specialising across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency – where we are the largest on-site service provider with ca. 300 staff.

    We anticipate further growth for our activities in the space industry and in European institutions in 2016, therefore we proactively look for IT Field Support Technicians to provide on-site support to very large permanent user communities.

                                                                                                                                           

    The support to be provided will be very varied and will include support for: Windows operating systems (currently Windows 7); Microsoft Office; Lotus Notes; MAC and IOS; Mobile and smart phones; IP and TDM telephones; PABX interfacing; Helpdesk support; Network printer support; Third party liaison; 1st line networking; Video conferencing.

    Main responsibilities


    In this role you will normally cover the following tasks:

    • Manning a local helpdesk of a rotational basis with first line call resolution;
    • Second level calls resolution in the field;
    • Video conference systems installation, upgrade, configuration and problem handling;
    • Explaining to users available services and how these should be requested;
    • Evaluating user requests and problems, raising tickets for each one; inventory and asset management;
    • Evaluating tickets and allocating them to the correct teams, both on and off site; planning PC and other equipment installation, including planned refreshes;
    • Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met.

     

    Ideal candidate


    To be successful in this role you will have had 2 to 3 years in a similar environment and you must have had experience with:

    • Windows 7; MS Office products and their usage;
    • Lotus Notes;
    • Apple MACs;
    • Mobile and IP telephony; video conferencing systems;
    • Asset management tools; problem logging database (BMC Remedy ideally).

     

    Application procedure

    We recruit for IT Support specialists on a regular and ongoing basis across a variety of service lines and geographies. We invite you to send us an application via this job posting, instead of having to wait for an advertised vacancy for a specific role.

    Your application will be included in our open file until a suitable IT Field Support Technician role arises. We will then contact you to discuss further details of the specific position, before progressing your application to the next stage, should you still be interested in the opportunity.

     

    Important:

    All applicants must hold a current valid work permit for the country where the role would be based (NL, IT, ES, DE) or be EU nationals.

     

    Data Protection:

    By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources (in particular professional and other social media) throughout the entire application process (CV, references, letter of application, interviews as applicable).

    To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended.  You may revoke your consent to this agreement at any time.

    The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile.

     

    If you are interested in applying for this kind of position please visit our Serco careers hub https://careershub.serco.eu where you can apply for this and other roles.

    Web Pagehttps://careershub.serco.eu/members/?j=310&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameJana Schnabel
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP45F7B293.1160@vacancyposter.com


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