Latest Space News
Tue, 25 Sep 2018 17:42:53 +0000
Israeli satellite operator Spacecom said Sept. 25 that it has terminated contracts awarded earlier this spring to manufacturer Space Systems Loral and launch provider SpaceX for Amos-8, a telecommunications satellite the Israeli government said Sept. 3 would be built in Israel instead. SpaceNews.com
Tue, 25 Sep 2018 10:56:24 +0000
With growing doubts it will be selected by United Launch Alliance for its Vulcan rocket, Aerojet Rocketdyne is looking to smaller launch vehicles as potential customers for its AR1 engine. SpaceNews.com
Mon, 24 Sep 2018 23:30:02 +0000
NASA Administrator Jim Bridenstine played down any differences with his Russian counterpart as he gears up for meetings with him and other space agency leaders to discuss cooperation on NASA’s exploration plans. SpaceNews.com
Mon, 24 Sep 2018 12:31:35 +0000
If all goes as currently planned, sometime in 2022 a rocket will lift off carrying a payload that at first glance will look familiar. This payload, though, won’t be destined for geostationary orbit. Instead, the spacecraft will head to cislunar space. SpaceNews.com
Mon, 24 Sep 2018 10:40:01 +0000
Faced with growing competition from startups entering the field, Northrop Grumman Innovation Systems is looking to reduce costs on its existing Pegasus and Minotaur rockets. SpaceNews.com
Sun, 23 Sep 2018 15:10:09 +0000
With Congress set to approve a Federal Aviation Administration bill with some commercial space provisions, those in the industry are hoping for action on other bills before the end of this year. SpaceNews.com
Sat, 22 Sep 2018 00:22:48 +0000
It is evident we need to examine how to build a robust space economy and infrastructure, one built to accommodate future growth. SpaceNews.com
Fri, 21 Sep 2018 10:37:57 +0000
NASA is planning two alternative reviews of an airborne observatory amid conflicting congressional views on whether the program will be eligible for the next senior review of astrophysics missions. SpaceNews.com
Thu, 20 Sep 2018 23:58:10 +0000
One thing a highball estimate does accomplish is “shift the debate to how expensive this is going to be." SpaceNews.com
Thu, 20 Sep 2018 22:06:46 +0000
NOAA awarded more than $8 million in contracts this week to three companies in the second round of a commercial satellite weather data pilot program. SpaceNews.com
Thu, 20 Sep 2018 21:00:48 +0000
European launch provider Arianespace signed a contract with the Korean Aerospace Research Institute for a Vega C mission Sept. 20, growing the rocket’s backlog to five as its debut launch nears. SpaceNews.com
Thu, 20 Sep 2018 18:19:43 +0000
Whoever signs up for one of two certification flights for the Omega rocket, will get a ride “at a reduced rate." SpaceNews.com
Thu, 20 Sep 2018 01:45:58 +0000
"It doesn't necessarily mean buying a company. It could be buying a product line. It could be buying a portion of a business that fits with us. We want to make sure that it's strategic." SpaceNews.com
Wed, 19 Sep 2018 23:51:28 +0000
Bezos: At a time of increasing global competition, “You have to be able to go to space more frequently, with less lead time." SpaceNews.com
Wed, 19 Sep 2018 23:32:28 +0000
Kleos Space, a company developing a constellation of satellites for radiofrequency geolocation work, will launch its first satellites in 2019 with Rocket Lab under a deal announced Sept. 19. SpaceNews.com
Wed, 19 Sep 2018 20:27:57 +0000
A Georgia county seeking to develop a spaceport has attracted a small launch vehicle company to set up operations and, hopefully, launch from there. SpaceNews.com
Wed, 19 Sep 2018 19:28:56 +0000
Shanahan on space reorganization: “We’re going to find the best way. There will be some hammering and arm wrestling. " SpaceNews.com
Wed, 19 Sep 2018 15:12:29 +0000
Gen. Jay Raymond: “There’s an explosion of things happening in the commercial industry. We want to capitalize on that." SpaceNews.com
Wed, 19 Sep 2018 08:17:39 +0000
Boeing and SpaceX, who have been struggling to meet safety thresholds established by NASA for commercial crew vehicles, now believe their vehicles can meet those requirements as they prepare for test flights scheduled in the next several months. SpaceNews.com
Wed, 19 Sep 2018 03:39:09 +0000
Orbital Insight, a Silicon Valley geospatial analytics company, announced the purchase Sept. 18 of FeatureX, a Boston-based artificial intelligence firm specializing in computer vision for satellite imagery. The terms of the purchase were not disclosed. SpaceNews.com
More space news...
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  • IT Support Specialists

     


     

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    Job Description
    TitleIT Support Specialists
    Job codeN016/ESTECITI/310
    Job posted on18/04/2016
    LocationNoordwijk
    CountryNetherlands
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government (B2G) business, specialising across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency – where we are the largest on-site service provider with ca. 300 staff.

    We anticipate further growth for our activities in the space industry and in European institutions in 2016, therefore we proactively look for IT Field Support Technicians to provide on-site support to very large permanent user communities.

                                                                                                                                           

    The support to be provided will be very varied and will include support for: Windows operating systems (currently Windows 7); Microsoft Office; Lotus Notes; MAC and IOS; Mobile and smart phones; IP and TDM telephones; PABX interfacing; Helpdesk support; Network printer support; Third party liaison; 1st line networking; Video conferencing.

    Main responsibilities


    In this role you will normally cover the following tasks:

    • Manning a local helpdesk of a rotational basis with first line call resolution;
    • Second level calls resolution in the field;
    • Video conference systems installation, upgrade, configuration and problem handling;
    • Explaining to users available services and how these should be requested;
    • Evaluating user requests and problems, raising tickets for each one; inventory and asset management;
    • Evaluating tickets and allocating them to the correct teams, both on and off site; planning PC and other equipment installation, including planned refreshes;
    • Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met.

     

    Ideal candidate


    To be successful in this role you will have had 2 to 3 years in a similar environment and you must have had experience with:

    • Windows 7; MS Office products and their usage;
    • Lotus Notes;
    • Apple MACs;
    • Mobile and IP telephony; video conferencing systems;
    • Asset management tools; problem logging database (BMC Remedy ideally).

     

    Application procedure

    We recruit for IT Support specialists on a regular and ongoing basis across a variety of service lines and geographies. We invite you to send us an application via this job posting, instead of having to wait for an advertised vacancy for a specific role.

    Your application will be included in our open file until a suitable IT Field Support Technician role arises. We will then contact you to discuss further details of the specific position, before progressing your application to the next stage, should you still be interested in the opportunity.

     

    Important:

    All applicants must hold a current valid work permit for the country where the role would be based (NL, IT, ES, DE) or be EU nationals.

     

    Data Protection:

    By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources (in particular professional and other social media) throughout the entire application process (CV, references, letter of application, interviews as applicable).

    To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended.  You may revoke your consent to this agreement at any time.

    The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile.

     

    If you are interested in applying for this kind of position please visit our Serco careers hub https://careershub.serco.eu where you can apply for this and other roles.

    Web Pagehttps://careershub.serco.eu/members/?j=310&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameJana Schnabel
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP45F7B293.1160@vacancyposter.com


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