We are looking to further enhance our team by adding a
Operations Training Officer (2 positions)
You will be based initially for 2 years at our client’s headquarters in Darmstadt, Germany. Extension of a further 2 years may be possible. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities.
Your Tasks Include:
The key person shall provide support to the Low Earth Orbit and Geostationary programs operations teams (including MTP, MSG, EPS, Jason-2/-3) and future operational programmes (including Sentinel-3, EPS-SG, MTG and Jason-CS), through the definition and implementation of comprehensive training regimes tailored to the needs of the individual team roles.
The key person will coordinate all training needs, including initial familiarisation training as well as ongoing continuity training, for all levels within the operations preparation and operations teams (controllers, analysts, engineers and operations management).
The role comprises a range of tasks including the assessment of training needs for all team roles, definition of a training policy and associated plan(s) to cover these needs, implementation of training and assessment of the efficacy of training provided.
Continuous review of the training policy and its implementation will be performed by the key person in order to ensure the operations teams are at optimal operations readiness, and that the training needs of future programs or resulting from on-going OPS projects are satisfactorily addressed.
The tasks of the key person will typically include:
In coordination with the System Operations Manager and OPS QA, maintain the Operations Department Training Policy to be used as a guide in the definition, implementation and subsequent assessment of training. This should address the initial training of new team members, preparatory training of the existing team required to address on-going OPS projects and new operational programs, and continuity training of the existing team to ensure optimal proficiency, as well as specific training for system evolutions;
In cooperation with the various team leaders across Client’s operational programs, maintain the definition of the specific training requirements for the various team roles and across the various program operations teams;
In cooperation with the programme development teams and contractor companies for new programmes, develop and implement a Training Plan to ensure operations readiness at the end of the operations preparation phase, including definition of training requirements, and review of provided materials;
Assess the training needs for individual team members based on their roles and the associated training requirements;
Define and maintain Training Plans to address the needs of various team members in areas both program-specific and cross-program. This should define the overall training objectives and make use of available training methods most appropriate to the topics covered and the designated trainees;
Manage the implementation of individual training activities, including :
Identification of a training provider (either internal or external);
Coordination with the training provider on the definition and preparation of training;
Arranging for training venues and aids, reproduction of training materials, etc;
Coordination of the training schedule;
Preparing and presenting training where applicable;
Support the Operations Controller Team leaders in the definition, preparation and implementation of initial training for new Controller Team members leading to their assessment and certification; and proficiency training to maintain the efficiency of the existing Controller Teams;
Maintain a Training Database as required to record the preparation and implementation status of training courses, the allocation to and performance of trainees in specific training activities, etc;
Assess the performance of training activities to determine the effectiveness of training provided and provide feedback to optimise future training activities;
Against training objectives defined in the relevant Training Plan, assess if trainees have achieved the required level of knowledge and understanding to satisfactorily perform operations;
Monitor the performance of operations in order to identify any areas, for example observed team errors, where additional training may be required in order to maintain operational readiness;
Ensure all training materials are maintained up to date through regular audits and reviews;
Ensure all training materials are readily accessible via the Document Management System and Intranet.
In addition to having a university degree (or equivalent) in a relevant technical discipline, the Key person shall have the following mandatory attributes:
At least three years experience in the preparation and implementation of training activities for large groups.
Experience in the design, preparation and implementation of a Training Plan for operations personnel.
Experience of spacecraft and their control systems, mission ground segments, and their 24/7 operations
Experience of Operation Preparation and procurement phases for new programmes.
Furthermore, it would be a distinct advantage for the Consultant to have several years experience with the following:
Microsoft Office Suite;
24/7 (satellite) operations environments;
Training tools and techniques, including remote training;
Intranet and Extranet technology.
A relevant training-related qualification would be advantageous.
The key person shall have excellent communications skills, to allow the effective communication of information under a variety of circumstances. The Key person should be used to working proactively either alone or within a small team, and be able to work with the minimum of supervision. The variety of the tasks and the scope and complexity of the training to be supported require a high degree of autonomy and good analytical skills
The Key person shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with the minimum of supervision.
The official languages are English and French. The working language for the position is English and therefore the key person must be able to work effectively in this language.
LOCATION: Darmstadt, Germany
CLOSING DATE: 11th October 2016
MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies.