We are looking to further enhance our team by adding a
System Operations Engineer (Mission Performance Team)
You will be based initially for 1 year at our client’s headquarters in Darmstadt, Germany. Extension of a further 2 years may be possible. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities.
The Consultant shall provide consultancy for the mission performance of the current Ground Segments (MSG Ground Segment, the EPS Overall Ground System (‘OGS’), and Copernicus/Sentinel-3 Ground Segment), as well as their evolution, as well as to the future programmes. Main tasks will include:
System operations in a real-time operations environment;
End-to-end operations monitoring;
User messaging systems configuration and operation;
Configuration of event monitoring and end-to-end monitoring systems;
Monitoring infrastructure configuration and operation;
Multi-mission element and infrastructure operations;
Mission Performance System Evolutions for existing and new programmes, in particular for EPS-SG and Jason-CS.
The consultancy comprises a range of tasks including the provision of consultancy for the routine operations of the LEO & GEO ground segments, as well as their evolution to include new programmes and system operations.
The Consultant will be responsible for the definition and/or maintenance of the routine operations procedures pertaining to mission performance operations and the interfaces of the key systems within the ground segment, in accordance with the established Client Operations Department configuration management and quality assurance practices.
As part of the operations evolution, the Contractor will be responsible for the re-design and evolution of the mission performance systems to support existing and new programmes.
The Consultant will acquire and maintain a System-wide view of the MSG System, the EPS CGS and OGS, and Copernicus/Sentinel-3, particularly in the areas of system end-to-end monitoring & control and data flows.
The Consultant will review any planned changes to the mission performance system configurations for LEO and GEO ground segments, and support the investigation of anomalies encountered through the routine system and ground segment operations.
The Consultant will provide consultancy for the development and operations preparation for recurrent satellites in existing operational programs (e.g. Metop-C and MSG-4), and for future operational programs currently in development (including Sentinel-3, MTG and EPS-SG).
The Consultant via its key person will interface with project teams on the implementation of system upgrades to support major operations projects, including System Mid-Term Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade.
The Consultant shall perform the following routine operations tasks:
Definition, configuration and maintenance of end-to-end monitoring and reporting systems;
Definition and maintenance of system operations procedures, including system and ground segment procedures and operations guides;
Liaison with the spacecraft operations team to ensure the continuity and optimisation of spacecraft monitoring and control activities;
Liaison with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations (through procedure and operations guide updates, configuration changes, database or user interface changes etc.);
Support to the definition of Operations Service Specifications;
Interface with the systems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes to the mission performance systems;
Provision of support to operational ground segment analyses;
Provision of stand-by/on-call support as system operations engineer, on an “as needed” basis. This will be coordinated through the normal on-call process;
Provision of support, as required, to critical operations;
Processing of mission performance related system anomalies, their documentation, investigation, classification and resolution/mitigation, including participation in Anomaly Review Boards;
Participation in technical meetings, formal reviews, and scheduling and planning meetings;
Processing of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards;
Support to, and participation in, the functional verification and operational validation of mission performance system upgrades and evolutions, both standalone and in the context of an overall ground segment;
Liaison with various department and divisions within Client organisation (CM, QA, Management, Product Experts, User Services);
Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team.
In the performance of these tasks, the Consultant shall apply the Client configuration and change control procedures as well as the relevant system engineering standards, quality management procedures and maintenance procedures.
In addition to having a university degree (or equivalent) in a relevant technical discipline, the Key Person shall have the following mandatory attributes:
At least three years experience of end-to-end operations preparation and routine system operations of Geostationary (‘GEO’) and Low Earth Orbit (‘LEO’) satellite systems in a real-time spacecraft operations environment;
At least three years work experience in the operation and configuration of end-to-end monitoring and reporting systems for (Earth Observation) data processing ground segments;
At least three years experience in the definition, development, integration and verification & validation of ground segment and mission data monitoring systems.
Recent experience of the following, in an operational context, would be a distinct advantage:
Experience of procurement phases for new programmes.;
Experience of configuration and monitoring using NAGIOS/OP5;
Experience of software and system testing;
Experience with the definition and analysis of operational user requirements;
Experience of using configuration management systems;
Windows & Unix / Linux operating systems;
Web server administration;
Shell/HTML/PHP Scripting and XML;
Database Management and SQL;
Integrated Development Environments such as Eclipse.
The Key Person shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work under pressure and without supervision.
While the official languages are English and French, the working language for the position is English and therefore the key person must be able to work effectively in this language.
LOCATION: Darmstadt, Germany
CLOSING DATE: 19th June 2017
MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies.