A vacancy for a Network Service Engineer has arisen within Airbus Defence & Space - Newport.
The Network Service Engineer is responsible for providing technical assistance and solutions to users and customers via the service desk and providing an interface to other technical stakeholders.
The role is based on shift working to cover requirements.
The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include:
¤ To provide resolution to service incidents and problems, applying diagnosis and maintenance activities.
¤ Identify and champion opportunities to drive enhanced value and cost savings that ensure services are delivered cost
¤ Participate in the company rotating shift and 'on call' program as required by the service contract and company needs.
¤ Performing initial troubleshooting of faults using the management platform
¤ Diagnosing and fixing faults within the SLA, either remotely or utilising Field Maintenance Engineers (FMEs) on site.
¤ Liaising with FME when on site and providing assistance when required.
We are looking for candidates with the following skills and experience:
¤ HNC or equivalent in a Comms/Engineering discipline
¤ Cisco CCNA
¤ Previous network installation experience.
¤ Proven experience as a network support engineer
¤ Proven experience of network installation and commissioning
¤ Windows NT/XP/2000/2003 desktop and server environments
¤ PacketShaper/Steelhead desirable
¤ Service Desk methodology i.e. ITIL, Prince2, SixSigma Please apply on line for this vacancy using your eRecruiting profile with your CV attached.
In case you have any further questions, please contact: The Airbus Group Employment Operations
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
To apply : click here