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Fri, 15 Feb 2019 23:45:10 +0000
NASA is considering buying two additional seats on Soyuz spacecraft to ensure a continued American presence on the International Space Station amid worries about additional delays in commercial crew flights. SpaceNews.com
Fri, 15 Feb 2019 16:24:26 +0000
An experimental Air Force small satellite intended to test space situational awareness technologies will be a secondary payload on the upcoming Falcon 9 launch of a commercial communications satellite and lunar lander. SpaceNews.com
Fri, 15 Feb 2019 05:37:46 +0000
NASA is now emphasizing speed in its lunar exploration plans, including seeking to fly payloads on commercial lunar landers before the end of this year as it works with industry on lander concepts. SpaceNews.com
Thu, 14 Feb 2019 23:37:20 +0000
During a recent conversation with a senior defense official about the changes coming to military space, he pointed out that under the proposed reorganization the lines of authority could become a little blurred. SpaceNews.com
Thu, 14 Feb 2019 23:36:31 +0000
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Thu, 14 Feb 2019 23:15:46 +0000
We are starting to get a clearer picture of how the Pentagon plans to fund and organize the Space Force as a new military branch. SpaceNews.com
Thu, 14 Feb 2019 21:36:41 +0000
Fleet Space Technologies will begin raising money next week from investors in a Series A financing round after service launch immediately filled its four cubesats with customers. SpaceNews.com
Thu, 14 Feb 2019 16:48:16 +0000
Small launch vehicle developer Relativity has added three people, all of whom previously held key positions at SpaceX, to its leadership team as it refines the technologies it will use on its rockets. SpaceNews.com
Thu, 14 Feb 2019 11:51:59 +0000
NASA has selected for development a mission that will perform a spectroscopic survey of the entire sky at near-infrared wavelengths to study the origins of solar systems, galaxies and the universe. SpaceNews.com
Thu, 14 Feb 2019 02:46:59 +0000
NASA announced Feb. 13 that it was ending efforts to restore contact with the Opportunity Mars rover, bringing its mission to an end more than 15 years after it landed on the planet. SpaceNews.com
Wed, 13 Feb 2019 21:18:56 +0000
SpaceX has filed a protest over the award of a launch contract to United Launch Alliance for a NASA planetary science mission, claiming it could carry out the mission for significantly less money. SpaceNews.com
Wed, 13 Feb 2019 17:30:50 +0000
Lawmakers are calling for an independent review of the Air Force Launch Service Agreement contracts and its strategy to acquire launch services in the coming years. Why? SpaceNews.com
Wed, 13 Feb 2019 17:00:50 +0000
To receive FIRST UP Satcom, a weekly SpaceNews newsletter for satellite and telecom professionals, sign up here. TOP STORIES Russia plans to conduct six Proton launches this year, as well as a second flight of the Angara 5A, according to Khrunichev, the manufacturer for both rockets. The Angara 5A mission is scheduled for December 2019. The rocket […] SpaceNews.com
Wed, 13 Feb 2019 10:54:15 +0000
The new leader of the commercial space transportation office within the Federal Aviation Administration pledged to be open and “over-communicate” with industry as it works on new regulatory proposals. SpaceNews.com
Tue, 12 Feb 2019 22:55:36 +0000
CEO Yona Ovadia said Gilat had $104 million on hand as of Dec. 31 and will have sufficient resources for significant financial plays even after subtracting the dividend. SpaceNews.com
Tue, 12 Feb 2019 20:06:37 +0000
Spanish power company Red Eléctrica announced an agreement Feb. 12 to buy out Abertis’ 89.7 percent stake in domestic satellite operator Hispasat for 949 million euros ($1.08 billion). SpaceNews.com
Tue, 12 Feb 2019 18:44:26 +0000
Former NASA astronaut Mark Kelly announced Feb. 12 his intent to run for a United States Senate seat in Arizona. SpaceNews.com
Tue, 12 Feb 2019 15:00:36 +0000
Starburst Aerospace and Techstars announced plans Feb. 12 to begin accepting applications for a new space-focused accelerator based in Los Angeles and backed by the U.S. Air Force, NASA’s Jet Propulsion Laboratory, Lockheed Martin, Maxar Technologies, SAIC and Israel Aerospace Industries. SpaceNews.com
Tue, 12 Feb 2019 03:15:25 +0000
As NASA marks the latest milestone in the ongoing testing of the James Webb Space Telescope, agency officials are downplaying any additional delay to the troubled mission caused by the recent government shutdown. SpaceNews.com
Mon, 11 Feb 2019 22:32:46 +0000
DoD memo: The 2020 budget is a “starting point." The budget plan does not include “mission growth that may be needed to meet the evolving threat.” SpaceNews.com
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  • Network Support Engineer

     


     

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    Job Description
    TitleNetwork Support Engineer
    Job codeG018/ESOCOCCI/1544
    Job posted on11/07/2018
    LocationDarmstadt
    CountryGermany
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

    Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

    Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

     

    Package description

    Full details on application.

    Relocation assistance provided (if applicable).

     

    Main responsibilities

    For our activities in ESOC, we are currently looking for a Network Support Engineer.

    The position is related to the maintenance and operation of an operational communications infrastructure involving a network of 1,200 servers and clients. As part of the team of communications specialists, the Network Support Engineer is responsible for the following:

    1. LAN support of the on-site local area network/ground stations.

    2. WAN support of the wide area network connecting to sites all over the world via leased and dial up lines.

    3. Network services, security services (Firewalls/IDS), voice services, and Network Timing Protocol support.

    The successful applicant will focus his/her activities on the following:

    Provide 2nd line support for all elements in the ESA Operational Network.

    Use the electronic trouble ticket system to record all detected faults and change requests, recording all events leading to resolution within the targets defined in the Service Level Agreements.

    Liaise with 1st and 3rd line support groups in speedy resolution of incidents and problems.

    Organise and carry out routine installation of equipment into all areas to a standard to ensure target reliability is met.

    Perform preventative maintenance in accordance with procedures.

    Perform patching in wiring centres and user areas to provide end user connectivity.

    Provide cross support in a constructive manner to other parties in support of WAN and/or LAN incidents/problems.

    Provide extended cover automatically when critical faults remain open at the end of the day.

    Produce punctually and accurate reports and statistics on all activities.

    Create and maintain Knowledge and Configuration Databases of the whole of ESA’s Operational communications infrastructure.

    Administer and keep up to date the IP address database for subnets under CFS responsibility using QIP DNS and/or other tools.

    Provide the 1st line support team with operational procedures, handover documentation and training for new/or enhanced systems.

    Work closely with engineering to familiarise the team with new systems, ensure adequate handover, sparing, training and documentation to both 1st and 2nd line.

    Ensure outages are minimised by system implementation standards, sparing and procedures.

    Actively participate in recommending technical and procedural improvements to the benefit of the service.

    Preparation, support and implementation of planned and scheduled changes.

    Ensuring service interruptions are minimised during planned activities.

    Adhere to current site procedures (technical, environmental, safety and security).

     

    Ideal candidate

    The successful candidate shall meet the following requirements:

    Proven experience of systems, routine and contingency procedures within a large multi-platform communications environment, particularly using Cisco routing and switching equipment and firewalls.

    CISCO CCNA required, CCNP is an advantage.

    Current LAN and Routing technologies & protocols (STP, HSRP, OSPF, BGP, VRFs).

    Firewall/IDS technologies. (Cisco ASA).

    Current Cisco Enterprise Switches and Routers, Network Sniffers (Wireshark). Cisco Prime, Ciso LMS, QIP DNS, Cisco CSM, HP NNMi.

    Experience with Cisco ACI would be an advantage.

    Organisational and time management, report writing, and strong service ethic.

    Strong interpersonal skills, self-motivation and the ability to work in a team are very important.

    Good analytical skills and incident resolution skills.

    Knowledge of IT Service Management processes and good practice (such as ITIL), in particular in the areas of incident, problem and change management.

    PC literacy: MS Professional Office Products, Visio, Lotus Note.

    Very good command of English with proven drafting ability, knowledge of German a plus.

    -------------

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About the company

    Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

    What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

    Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

    If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

    Web Pagehttps://careershub.serco.eu/members/?j=1544&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameAlina Cantoriu
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP21F428C5.1160@vacancyposter.com


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