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Sat, 17 Nov 2018 09:24:58 +0000
Northrop Grumman successfully launched a Cygnus cargo spacecraft to the International Space Station Nov. 17 after two days of weather delays. SpaceNews.com
Fri, 16 Nov 2018 21:13:06 +0000
The U.S. Federal Communications Commission pressed forward with plans to firm up its rules about space safety and orbital debris Nov. 15 while at the same time questioning whether it is the right agency to do so. SpaceNews.com
Fri, 16 Nov 2018 19:23:24 +0000
NASA’s plans to return humans to the surface of the moon within 10 years got a chilly reception from an advisory group Nov. 15, who called on the agency to accelerate that timeframe and reconsider development of the Gateway facility in lunar orbit. SpaceNews.com
Fri, 16 Nov 2018 18:22:49 +0000
The round brings NorthStar E&S’s total funding to 83 million Canadian dollars and ends a funding drought from when the company announced its plans three years ago. SpaceNews.com
Fri, 16 Nov 2018 15:17:38 +0000
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Fri, 16 Nov 2018 05:22:08 +0000
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Thu, 15 Nov 2018 22:41:59 +0000
SpaceX matched its personal best with its 18th launch this year, delivering the Es’hail-2 communications satellite to geostationary transfer orbit for Qatari operator Es’hailSat. SpaceNews.com
Thu, 15 Nov 2018 22:37:38 +0000
NASA Administrator Jim Bridenstine said Nov. 15 that the reelection defeat of a key appropriator, and the potential for budget cuts next year, is a cause for concern for him as he tries to balance the agency’s priorities. SpaceNews.com
Thu, 15 Nov 2018 20:42:59 +0000
The U.S. Federal Communications Commission voted Nov. 15 to approve four proposed satellite constellations, authorizing nearly 8,000 small telecom satellites to serve U.S. entities from low Earth orbit. SpaceNews.com
Thu, 15 Nov 2018 20:22:05 +0000
NASA’s top official came to Canada to make his pitch for the country to become involved in a U.S.-lead lunar space mission but that direct appeal didn’t budge Canadian government officials, at least for now. SpaceNews.com
Thu, 15 Nov 2018 19:50:59 +0000
Shanahan on the Space Force legislation: “What I feel confident about is that the proposal that we are going to carry forward makes sense.” SpaceNews.com
Thu, 15 Nov 2018 19:33:38 +0000
Solstar Space, the New Mexico startup planning to offer WiFi to people and machines in orbit, is looking for a strategic investor. SpaceNews.com
Thu, 15 Nov 2018 16:30:42 +0000
Rocket Lab, the small launch vehicle developer that recently performed its first commercial launch, has raised an additional $140 million to fund expansion of its launch activities and research projects. SpaceNews.com
Thu, 15 Nov 2018 15:03:25 +0000
Leaps in capabilities of commercial constellations of small Earth-observation satellites and the decreasing cost of their services were at the center of a debate about the future of publicly funded Earth-observation missions after Spire CEO Peter Platzer introduced the company’s ambition to become “the Amazon” of space. SpaceNews.com
Thu, 15 Nov 2018 14:06:23 +0000
While everybody is rightly celebrating recent successes in commercial space, some long-term trends are just beginning. It is still early days, and significant growth and new opportunities are just around the corner. SpaceNews.com
Thu, 15 Nov 2018 13:36:09 +0000
It’s no secret the megaconstellations will have a dramatic impact on space traffic. Experts now are turning their attention to ensuring they don’t also create a dangerous spike in orbital debris. SpaceNews.com
Thu, 15 Nov 2018 12:00:52 +0000
Space Tango, a Kentucky startup that develops microgravity research platforms, announced plans Nov. 15 to launch in the mid-2020s an autonomous in-orbit manufacturing facility. SpaceNews.com
Wed, 14 Nov 2018 23:36:34 +0000
With NASA committed to a human return to the moon, Mars exploration advocates say those lunar missions can be useful to achieve their long-term goals, if designed properly. SpaceNews.com
Wed, 14 Nov 2018 23:15:39 +0000
WASHINGTON — Air Force buyers of space systems are cutting red tape and removing layers of oversight to expedite programs, Vice Chief of Staff of the Air Force Gen. Stephen Wilson said on Wednesday. Wilson said the reorganization of the Air Force Space and Missile Systems Center and the establishment of a rapid procurement office […] SpaceNews.com
Wed, 14 Nov 2018 21:12:03 +0000
Senators Jerry Moran (R-Kan.) and Tom Udall (D-N.M.) wrote to FCC Chairman Ajit Pai saying the agency “must consider whether sufficient spectrum will remain available to accommodate today's C-band services,” among other issues. SpaceNews.com
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  • Network Support Engineer

     


     

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    Job Description
    TitleNetwork Support Engineer
    Job codeG018/ESOCOCCI/1544
    Job posted on11/07/2018
    LocationDarmstadt
    CountryGermany
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

    Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

    Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

     

    Package description

    Full details on application.

    Relocation assistance provided (if applicable).

     

    Main responsibilities

    For our activities in ESOC, we are currently looking for a Network Support Engineer.

    The position is related to the maintenance and operation of an operational communications infrastructure involving a network of 1,200 servers and clients. As part of the team of communications specialists, the Network Support Engineer is responsible for the following:

    1. LAN support of the on-site local area network/ground stations.

    2. WAN support of the wide area network connecting to sites all over the world via leased and dial up lines.

    3. Network services, security services (Firewalls/IDS), voice services, and Network Timing Protocol support.

    The successful applicant will focus his/her activities on the following:

    Provide 2nd line support for all elements in the ESA Operational Network.

    Use the electronic trouble ticket system to record all detected faults and change requests, recording all events leading to resolution within the targets defined in the Service Level Agreements.

    Liaise with 1st and 3rd line support groups in speedy resolution of incidents and problems.

    Organise and carry out routine installation of equipment into all areas to a standard to ensure target reliability is met.

    Perform preventative maintenance in accordance with procedures.

    Perform patching in wiring centres and user areas to provide end user connectivity.

    Provide cross support in a constructive manner to other parties in support of WAN and/or LAN incidents/problems.

    Provide extended cover automatically when critical faults remain open at the end of the day.

    Produce punctually and accurate reports and statistics on all activities.

    Create and maintain Knowledge and Configuration Databases of the whole of ESA’s Operational communications infrastructure.

    Administer and keep up to date the IP address database for subnets under CFS responsibility using QIP DNS and/or other tools.

    Provide the 1st line support team with operational procedures, handover documentation and training for new/or enhanced systems.

    Work closely with engineering to familiarise the team with new systems, ensure adequate handover, sparing, training and documentation to both 1st and 2nd line.

    Ensure outages are minimised by system implementation standards, sparing and procedures.

    Actively participate in recommending technical and procedural improvements to the benefit of the service.

    Preparation, support and implementation of planned and scheduled changes.

    Ensuring service interruptions are minimised during planned activities.

    Adhere to current site procedures (technical, environmental, safety and security).

     

    Ideal candidate

    The successful candidate shall meet the following requirements:

    Proven experience of systems, routine and contingency procedures within a large multi-platform communications environment, particularly using Cisco routing and switching equipment and firewalls.

    CISCO CCNA required, CCNP is an advantage.

    Current LAN and Routing technologies & protocols (STP, HSRP, OSPF, BGP, VRFs).

    Firewall/IDS technologies. (Cisco ASA).

    Current Cisco Enterprise Switches and Routers, Network Sniffers (Wireshark). Cisco Prime, Ciso LMS, QIP DNS, Cisco CSM, HP NNMi.

    Experience with Cisco ACI would be an advantage.

    Organisational and time management, report writing, and strong service ethic.

    Strong interpersonal skills, self-motivation and the ability to work in a team are very important.

    Good analytical skills and incident resolution skills.

    Knowledge of IT Service Management processes and good practice (such as ITIL), in particular in the areas of incident, problem and change management.

    PC literacy: MS Professional Office Products, Visio, Lotus Note.

    Very good command of English with proven drafting ability, knowledge of German a plus.

    -------------

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About the company

    Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

    What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

    Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

    If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

    Web Pagehttps://careershub.serco.eu/members/?j=1544&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameAlina Cantoriu
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP21F428C5.1160@vacancyposter.com


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