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Sun, 22 Jul 2018 15:39:17 +0000
Boeing confirmed July 21 that there was an “anomaly” during a recent test of the launch abort engines for its CST-100 Starliner commercial crew vehicle that could delay a key milestone needed for the vehicle to be able carry astronauts. SpaceNews.com
Sun, 22 Jul 2018 09:46:50 +0000
Boeing and Northrop Grumman submitted "trade studies” to help the Air Force draft GBSD program requirements. SpaceNews.com
Sun, 22 Jul 2018 07:29:48 +0000
SpaceX launched the first of two missions planned for this week on Sunday, July 22, lofting the Telstar 19 Vantage telecom satellite for Telesat using a Falcon 9 rocket. SpaceNews.com
Fri, 20 Jul 2018 23:09:05 +0000
Russian President Vladimir Putin called on Roscosmos to meet deadlines for the nation’s future Angara, Soyuz-5 and “super-heavy class” rockets while fixing quality-control issues that have dogged Russian spacecraft and launch vehicles in recent years. SpaceNews.com
Fri, 20 Jul 2018 16:34:56 +0000
Despite missing out in a U.K. government competition, early-stage launch vehicle developers in the country remain optimistic about their prospects and ability to win future government support. SpaceNews.com
Fri, 20 Jul 2018 06:09:59 +0000
A week after the White House announced its intent to nominate a Senate aide to the post of NASA deputy administrator, reaction remains muted, but some supporters say his Senate experience will be an asset at the agency. SpaceNews.com
Thu, 19 Jul 2018 22:15:36 +0000
U.S. satellite manufacturers say they need Ex-Im Bank to have a level playing field with foreign competition. The bank currently lacks enough board members for a quorum, making large satellites, and any other deals over $10 million, bigger than what Ex-Im can finance. SpaceNews.com
Thu, 19 Jul 2018 20:35:16 +0000
For the last several years, aerospace companies have been examining ways to use additive manufacturing, or 3D printing, to aid the production of rocket engines. SpaceNews.com
Thu, 19 Jul 2018 15:30:02 +0000
The British government announced July 19 a new effort to help space companies in the country win business outside of Europe amid concerns about the effects Brexit will have on the industry. SpaceNews.com
Thu, 19 Jul 2018 14:06:55 +0000
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Wed, 18 Jul 2018 23:09:46 +0000
With about $40 million in hand and an agreement to use a new launch site, British small launch vehicle startup Orbex argues that it’s joined the small group of companies in this sector of the industry that should be taken seriously. SpaceNews.com
Wed, 18 Jul 2018 18:45:22 +0000
Earth observation startup Planet laid off dozens of employees July 13. The move affected less than ten percent of the firm's workforce, a company spokesperson said. SpaceNews.com
Wed, 18 Jul 2018 16:23:07 +0000
Blue Origin conducted a successful test flight of its New Shepard suborbital vehicle July 18 that demonstrated its crew capsule escape system. SpaceNews.com
Wed, 18 Jul 2018 15:00:23 +0000
Maxar announced a $1.3 million deal with the UK Space Agency to develop space robotics technology in the United Kingdom. SpaceNews.com
Wed, 18 Jul 2018 14:37:02 +0000
Trump administration officials are at the Farnborough Airshow in the United Kingdom this week on a mission to sell American aerospace and weapons. SpaceNews.com
Wed, 18 Jul 2018 14:17:49 +0000
As Astrobotic prepares to compete for NASA lunar payload delivery contracts, the company has signed an agreement with Dynetics for the last major component of its lunar lander. SpaceNews.com
Tue, 17 Jul 2018 20:50:51 +0000
NASA Administrator Jim Bridenstine said July 17 that he’s had good discussions with European officials about potential cooperation on NASA’s plans to return to the moon. SpaceNews.com
Tue, 17 Jul 2018 20:16:24 +0000
Lockheed VP: “As the UK develops its space industry further, I think you’ll see bigger economics from the mini-satellites and the value they create from data." SpaceNews.com
Tue, 17 Jul 2018 16:20:46 +0000
While Lockheed Martin continues to suggest it will use Rocket Lab’s Electron rocket at a Scottish launch site announced at the beginning of this week, company officials said July 17 they have yet to formally select a vehicle to fly at the site. SpaceNews.com
Tue, 17 Jul 2018 00:28:34 +0000
Maxar Technologies on July 16 purchased Neptec, a Canadian company with robotic expertise deemed useful for in-space activities like satellite servicing and building space stations. SpaceNews.com
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  • Network Support Engineer

     


     

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    Job Description
    TitleNetwork Support Engineer
    Job codeG018/ESOCOCCI/1544
    Job posted on11/07/2018
    LocationDarmstadt
    CountryGermany
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

    Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

    Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

     

    Package description

    Full details on application.

    Relocation assistance provided (if applicable).

     

    Main responsibilities

    For our activities in ESOC, we are currently looking for a Network Support Engineer.

    The position is related to the maintenance and operation of an operational communications infrastructure involving a network of 1,200 servers and clients. As part of the team of communications specialists, the Network Support Engineer is responsible for the following:

    1. LAN support of the on-site local area network/ground stations.

    2. WAN support of the wide area network connecting to sites all over the world via leased and dial up lines.

    3. Network services, security services (Firewalls/IDS), voice services, and Network Timing Protocol support.

    The successful applicant will focus his/her activities on the following:

    Provide 2nd line support for all elements in the ESA Operational Network.

    Use the electronic trouble ticket system to record all detected faults and change requests, recording all events leading to resolution within the targets defined in the Service Level Agreements.

    Liaise with 1st and 3rd line support groups in speedy resolution of incidents and problems.

    Organise and carry out routine installation of equipment into all areas to a standard to ensure target reliability is met.

    Perform preventative maintenance in accordance with procedures.

    Perform patching in wiring centres and user areas to provide end user connectivity.

    Provide cross support in a constructive manner to other parties in support of WAN and/or LAN incidents/problems.

    Provide extended cover automatically when critical faults remain open at the end of the day.

    Produce punctually and accurate reports and statistics on all activities.

    Create and maintain Knowledge and Configuration Databases of the whole of ESA’s Operational communications infrastructure.

    Administer and keep up to date the IP address database for subnets under CFS responsibility using QIP DNS and/or other tools.

    Provide the 1st line support team with operational procedures, handover documentation and training for new/or enhanced systems.

    Work closely with engineering to familiarise the team with new systems, ensure adequate handover, sparing, training and documentation to both 1st and 2nd line.

    Ensure outages are minimised by system implementation standards, sparing and procedures.

    Actively participate in recommending technical and procedural improvements to the benefit of the service.

    Preparation, support and implementation of planned and scheduled changes.

    Ensuring service interruptions are minimised during planned activities.

    Adhere to current site procedures (technical, environmental, safety and security).

     

    Ideal candidate

    The successful candidate shall meet the following requirements:

    Proven experience of systems, routine and contingency procedures within a large multi-platform communications environment, particularly using Cisco routing and switching equipment and firewalls.

    CISCO CCNA required, CCNP is an advantage.

    Current LAN and Routing technologies & protocols (STP, HSRP, OSPF, BGP, VRFs).

    Firewall/IDS technologies. (Cisco ASA).

    Current Cisco Enterprise Switches and Routers, Network Sniffers (Wireshark). Cisco Prime, Ciso LMS, QIP DNS, Cisco CSM, HP NNMi.

    Experience with Cisco ACI would be an advantage.

    Organisational and time management, report writing, and strong service ethic.

    Strong interpersonal skills, self-motivation and the ability to work in a team are very important.

    Good analytical skills and incident resolution skills.

    Knowledge of IT Service Management processes and good practice (such as ITIL), in particular in the areas of incident, problem and change management.

    PC literacy: MS Professional Office Products, Visio, Lotus Note.

    Very good command of English with proven drafting ability, knowledge of German a plus.

    -------------

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About the company

    Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

    What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

    Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

    If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

    Web Pagehttps://careershub.serco.eu/members/?j=1544&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameAlina Cantoriu
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP21F428C5.1160@vacancyposter.com


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