Latest Space News
Fri, 22 Mar 2019 20:24:29 +0000
Tarana Wireless has raised $200 million in total from investors that include AT&T, Deutsche Telekom and Wyler’s 1010 Holdings, LLC. SpaceNews.com
Fri, 22 Mar 2019 09:54:03 +0000
The National Space Council will likely press NASA at its upcoming meeting to speed up its plans to return humans to the moon as the agency continues to study alternative approaches for the next flight of its Orion spacecraft. SpaceNews.com
Fri, 22 Mar 2019 03:11:03 +0000
European launch provider Arianespace conducted its third launch of the year March 21, orbiting a remote-sensing satellite for the Italian Space Agency on a Vega rocket. SpaceNews.com
Thu, 21 Mar 2019 23:22:21 +0000
The Canadian government has vowed to increase the level of funding for the development of low Earth orbit satellites that can bring internet services to rural parts of the country. SpaceNews.com
Thu, 21 Mar 2019 22:03:11 +0000
Even before the launch, NASA officials said there was already work identified before the Demo-1 flight that needed to get done before the agency would consider flying astronauts on board. SpaceNews.com
Thu, 21 Mar 2019 20:59:24 +0000
Federal Communications Commission officials urged patience with the repurposing process for satellite C-band spectrum, saying regulators are more concerned about getting it right than rushing the process. SpaceNews.com
Thu, 21 Mar 2019 20:36:32 +0000
The Germany space agency DLR is beginning a study this month on a reusable launcher concept that would use a winged first-stage booster captured on descent by an aircraft and towed back to land. SpaceNews.com
Thu, 21 Mar 2019 14:20:34 +0000
In the Q&A below Lesley touches on the mentor who inspired her, offers her perspective on women working in high tech careers and shares advice for those interested in building a career in the commercial space industry. SpaceNews.com
Thu, 21 Mar 2019 13:02:45 +0000
The question of how SMC is positioning itself for the future is gaining attention in light of the Pentagon’s decision to establish a Space Development Agency, which some view as a long-term existential threat to SMC. SpaceNews.com
Thu, 21 Mar 2019 09:54:31 +0000
Blue Origin has studied repurposing upper stages of its future New Glenn launch vehicle to serve as habitats or for other applications as part of a series of NASA-funded commercialization studies. SpaceNews.com
Wed, 20 Mar 2019 23:07:08 +0000
Acting Defense Secretary Patrick Shanahan says the U.S. has to "grow our margin of dominance in space." SpaceNews.com
Wed, 20 Mar 2019 22:42:02 +0000
The Space Development Agency officially came into existence last week and already is causing a stir. SpaceNews.com
Wed, 20 Mar 2019 20:13:58 +0000
Arianespace’s first Ariane 6 mission will carry 30 OneWeb satellites to low Earth orbit. The launch, slated for the second half of 2020, will use the “62” version of the rocket, which has two side boosters. SpaceNews.com
Wed, 20 Mar 2019 10:58:33 +0000
The National Space Council will hold its next public meeting March 26 to discuss NASA’s human space exploration plans. SpaceNews.com
Wed, 20 Mar 2019 02:17:55 +0000
Laser communications terminal provider Mynaric says it raised 11 million euros ($12.5 million) in post-IPO funding from a mystery constellation venture that plans to buy up to 1,000 terminals. SpaceNews.com
Tue, 19 Mar 2019 21:02:20 +0000
SpaceIL’s lunar lander performed a maneuver March 19 that puts the privately developed lander on course to enter orbit around the moon next month. SpaceNews.com
Tue, 19 Mar 2019 20:42:07 +0000
With two new satellites in orbit and a third on the way, APT Satellite of Hong Kong continues to grow, but company executives remain worried about Asia-Pacific market conditions. SpaceNews.com
Tue, 19 Mar 2019 20:10:11 +0000
Inmarsat said it remain in discussion with the consortium, which under British law has until April 16 to make a binding offer. SpaceNews.com
Tue, 19 Mar 2019 17:19:20 +0000
I’m a firm believer that the commercialization of space is absolutely essential for the growth of the space economy and achieving all of the goals we espouse for human activities in space. SpaceNews.com
Tue, 19 Mar 2019 16:34:45 +0000
Long before Ruag began producing structures for OneWeb communications satellites, the Swiss aerospace equipment supplier noted the market shift toward large constellations and began investing in automation. SpaceNews.com
More space news...
19140 cvs - 869 jobs

LOOKING FOR A JOB?

  • HOME
  • POST YOUR CV
  • JOB SEARCH
  • LOOKING FOR STAFF?

  • HOME
  • REGISTER
  • CV SEARCH
  • POST JOBS
  • Shift Operator (24X7)

     


     

    BACK to the Job Search

    Job Description
    TitleShift Operator (24X7)
    Job codeI019/SO/4259
    Job posted on08/01/2019
    LocationFrascati
    CountryItaly
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

    Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

    Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

    What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

    Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

    If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.

     

    Package description

    Full details on application.

    The position includes 15% shift allowance.

     

    Main responsibilities

    Contract: CDS-PRISM-SCI
    The objective of the Services Coordinated Interface (SCI) domain is to provide to the Copernicus users, on one hand, EO data from Sentinel missions and Copernicus Contributing Missions and, on the other hand, the necessary support functions associated to the data provision, e.g. help desk and order desk (standard and emergency). The service will ensure the coordinated procurement of data and their availability to Copernicus users.

    Key responsibilities:
    • REACT (Rapid Emergency Activation for Satellite Tasking), to fulfil the rush EO data requests from eligible users. This task is provided on 24X7 coverage.
    • User Support Desk, including users’ registration, users’ enquiries and complaints management, collection of user satisfaction feedback.
    • Order Desk, handling the standard EO data requests from users, up to data delivery.
    • Core Datasets Production Coordination, translating predefined datasets specifications into orders towards the various data providers, and following up on the order fulfilment and progress of coverage completion.
    • CSCDA web site content management, to publish the information related to the data offer and the support functions.

    Main task is to support the emergency data request (from archive or tasking new satellite acquisition) which is required to be provided 24X7 with a very quick response time. While on-duty and if there are not Emergency call on-going the operator will manage all the other tasks as per proper instructions provided by SCI Team Leader.

    All tasks will be supported by porper operational procedures and working instructions and will make use of specific tools (Applications, Systems, Documents and Interfaces).

     

    Ideal candidate

    The successful candidate should have the following skills and experience:
    - customer orientation;
    - very good command of English language (indispensable – both written and spoken) and ability to write and to understand technical documentation predominantly written in English;
    - Earth Observation knowledge implying a good knowledge of ESA main product specifications, mission constraints and ESA data policies;
    - remote sensing knowledge preferable;
    - good interpersonal and team working skills and ability to adapt to an already well defined team – proactivity and ability to show autonomous aptitude in quick times, especially when operating in the REACT (Emergency) service context;
    - knowledge of standard office automation tools;

    Deliverables
    - Data Delivery from CDS archive;
    - Satellite tasking to Contributing Missions;
    - Report/Feedback on Emergency calls;
    - Replies/feedback and relevant information to Users;
    - Input for Monthly Reports;
    - Operational Procedures and internal Working Instructions;
    - User Satisfaction and relevant Investigation output;
    - Escalation to the SCI Team Leader with respect to the unresolved issues and complaints.

     

    Tools
    MS Office suite, Web browsers and relevant web-based applications, FTP tools.

    ----------------------------------------------------------------------

    If candidates with equally relevant experience are identified, preference will be given to candidates within "Categorie Protette (Law 68/99)" or registered in “lista di mobilità” (only applicable in case of Italian candidates).

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About the company

    Serco Italia Spa, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

     

    Web Pagehttps://careershub.serco.eu/members/?j=4260&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameTatiana Thiessen
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP878B04FE.1160@vacancyposter.com


    View all jobs from Serco Group Plc >>

     
    Terms & ConditionsCopyright ©2019 Spacelinks
    Web Analytics