Latest Space News
Tue, 18 Jun 2019 01:16:13 +0000
The full House is unlikely to make major changes in NASA funding when it takes up an appropriations bill this week, but members will seek changes for two other agencies involved in space issues. SpaceNews.com
Tue, 18 Jun 2019 00:36:35 +0000
RBC Signals, a startup creating a global network of satellite ground stations, aggressively pursuing and beginning to win government business, Ron Faith, RBC Signals president and chief operating officer, told SpaceNews. SpaceNews.com
Mon, 17 Jun 2019 22:50:58 +0000
Kinéis, a subsidiary formed last year by French maritime company CLS, has taken over operation of the Argos hosted payload system, and finalized manufacturing agreements for a constellation of 25 small satellites for Internet of Things connectivity. SpaceNews.com
Mon, 17 Jun 2019 22:33:31 +0000
Senators are taking a new approach to winning passage of a commercial space bill, offering it as an amendment to a defense authorization bill. SpaceNews.com
Mon, 17 Jun 2019 18:46:03 +0000
A new report warns of China’s stealth investments in U.S space companies and the country’s coordinated public-private efforts to dominate markets. SpaceNews.com
Mon, 17 Jun 2019 16:39:29 +0000
Trump’s recent tweet will only sow confusion and complicate the already herculean task of building a permanent, manned American presence in the space beyond Earth orb SpaceNews.com
Mon, 17 Jun 2019 16:03:17 +0000
Saturn Satellite Networks will build satellites ranging from 600 kilograms to 1,700 kilograms, and already has a customer order, Tom Choi, Saturn’s executive chairman, told SpaceNews. SpaceNews.com
Mon, 17 Jun 2019 12:00:03 +0000
Peraton CEO and chairman Stu Shea said the acquisition of Solers will strengthen the company's national security space portfolio. SpaceNews.com
Mon, 17 Jun 2019 10:56:39 +0000
NASA will issue a formal call for proposals later this summer for cargo transportation services for its lunar Gateway, seeking to model that effort on the space station’s commercial cargo program. SpaceNews.com
Mon, 17 Jun 2019 04:27:52 +0000
RUAG Space offers high-performance, reliable products for launch vehicles and satellites, offering engineering, design and production. SpaceNews.com
Mon, 17 Jun 2019 01:39:37 +0000
NASA Administrator Jim Bridenstine plans to meet with international counterparts in Paris this week to discuss cooperation on the agency’s Artemis lunar program, but says those discussions are still in their early stages. SpaceNews.com
Sun, 16 Jun 2019 21:13:12 +0000
The buzzword in military space these days is “proliferated LEO,” which is Pentagon-speak for large numbers of small satellites in low Earth orbit. SpaceNews.com
Sun, 16 Jun 2019 10:53:06 +0000
Smith so far has not been happy with the Air Force’s response to his concerns about the launch program. SpaceNews.com
Sat, 15 Jun 2019 19:39:13 +0000
A NASA mission to a metallic asteroid has passed a major review, but questions remain about its ability to remain on budget and schedule. SpaceNews.com
Fri, 14 Jun 2019 20:16:00 +0000
The chairman of the Federal Communications Commission defended the use of spectrum for 5G wireless services while a key senator called for a hearing on potential interference such services could have with space-based weather observations. SpaceNews.com
Fri, 14 Jun 2019 16:53:19 +0000
NASA has laid out a rough plan for what it now calls the Artemis program, including what needs to be built — SLS and Orion, a “minimal” Gateway and lunar landers — and how it can come together in time for a 2024 landing. What the agency has been less forthcoming about, though, is how much it will cost. SpaceNews.com
Fri, 14 Jun 2019 11:24:06 +0000
As astrophysicists prepare to begin their next decadal survey, other scientists and members of Congress endorsed the overall process even as they suggested some changes. SpaceNews.com
Fri, 14 Jun 2019 10:24:16 +0000
NASA Administrator Jim Bridenstine said in a television interview June 13 that it will cost the agency an additional $20 billion to $30 billion to return humans to the moon, the first range of costs given by the agency for the program. SpaceNews.com
Thu, 13 Jun 2019 23:19:45 +0000
The amended language retained two key provisions that help SpaceX and Blue Origin, and removed two others that were opposed by ULA. SpaceNews.com
Thu, 13 Jun 2019 14:56:45 +0000
Small launch vehicle Vector has hired a new chief financial officer who previously held similar positions at Blue Origin and Sierra Nevada Corporation. SpaceNews.com
More space news...
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  • Shift Operator (24X7)

     


     

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    Job Description
    TitleShift Operator (24X7)
    Job codeI019/SO/4259
    Job posted on08/01/2019
    LocationFrascati
    CountryItaly
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

    Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

    Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

    Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

    What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

    Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

    If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.

     

    Package description

    Full details on application.

    The position includes 15% shift allowance.

     

    Main responsibilities

    Contract: CDS-PRISM-SCI
    The objective of the Services Coordinated Interface (SCI) domain is to provide to the Copernicus users, on one hand, EO data from Sentinel missions and Copernicus Contributing Missions and, on the other hand, the necessary support functions associated to the data provision, e.g. help desk and order desk (standard and emergency). The service will ensure the coordinated procurement of data and their availability to Copernicus users.

    Key responsibilities:
    • REACT (Rapid Emergency Activation for Satellite Tasking), to fulfil the rush EO data requests from eligible users. This task is provided on 24X7 coverage.
    • User Support Desk, including users’ registration, users’ enquiries and complaints management, collection of user satisfaction feedback.
    • Order Desk, handling the standard EO data requests from users, up to data delivery.
    • Core Datasets Production Coordination, translating predefined datasets specifications into orders towards the various data providers, and following up on the order fulfilment and progress of coverage completion.
    • CSCDA web site content management, to publish the information related to the data offer and the support functions.

    Main task is to support the emergency data request (from archive or tasking new satellite acquisition) which is required to be provided 24X7 with a very quick response time. While on-duty and if there are not Emergency call on-going the operator will manage all the other tasks as per proper instructions provided by SCI Team Leader.

    All tasks will be supported by porper operational procedures and working instructions and will make use of specific tools (Applications, Systems, Documents and Interfaces).

     

    Ideal candidate

    The successful candidate should have the following skills and experience:
    - customer orientation;
    - very good command of English language (indispensable – both written and spoken) and ability to write and to understand technical documentation predominantly written in English;
    - Earth Observation knowledge implying a good knowledge of ESA main product specifications, mission constraints and ESA data policies;
    - remote sensing knowledge preferable;
    - good interpersonal and team working skills and ability to adapt to an already well defined team – proactivity and ability to show autonomous aptitude in quick times, especially when operating in the REACT (Emergency) service context;
    - knowledge of standard office automation tools;

    Deliverables
    - Data Delivery from CDS archive;
    - Satellite tasking to Contributing Missions;
    - Report/Feedback on Emergency calls;
    - Replies/feedback and relevant information to Users;
    - Input for Monthly Reports;
    - Operational Procedures and internal Working Instructions;
    - User Satisfaction and relevant Investigation output;
    - Escalation to the SCI Team Leader with respect to the unresolved issues and complaints.

     

    Tools
    MS Office suite, Web browsers and relevant web-based applications, FTP tools.

    ----------------------------------------------------------------------

    If candidates with equally relevant experience are identified, preference will be given to candidates within "Categorie Protette (Law 68/99)" or registered in “lista di mobilità” (only applicable in case of Italian candidates).

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About the company

    Serco Italia Spa, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

     

    Web Pagehttps://careershub.serco.eu/members/?j=4260&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameTatiana Thiessen
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVP878B04FE.1160@vacancyposter.com


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