Serco Services GmbH part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.
Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.
We currently have an exciting opportunity for a Communications and Network Systems Engineer based at EUMETSAT, Darmstadt, Germany.
Highly competitive salary
Corporate Benefits Package
Relocation Assistance (if applicable)
Further information available from the Serco Europe Recruitment Team
In the course of developing and deploying network infrastructure, services and solutions for current and emerging operational networks, a successful candidate shall be required to carry out tasks such as:
Identification of networking customer, user, or business needs. Identification, extraction/collection, analysis & consolidation – e.g. extraction of required data flows and specification of their characteristics.
Specification, set-up and running of Proof-of-concept / prototype (in lab environment).
Detailed specification of design and/or solution, incl. detailed roll-out plan.
Specification of Integration, Verification and Testing procedures.
Roll-out planning and scheduling (migration/integration, validation)
Leading network solution’ deployment activities, in coordination with customers and peers.
Provide cross-team presentation and training on network infrastructure and service developments and deployments.
Install and configure network equipment.
Perform Integration, Verification and Testing.
Perform the hand-over to production and support the customer/user validation
Provision of standby/call-out support and first line troubleshooting following an agreed rota.
Contribute to specification and update of network systems, services and solutions road-map and strategy
Contribute to procurement of network systems and services (provide equipment specification and costs estimation, provide service specification, compile detailed equipment lists, perform evaluation and comparison of offers on service and/or equipment, contribute to supplier negotiations).
Contribute to procurement documentation, e.g. requirements specifications and statements of work.
Key tasks have been identified as follows:
Contribute to the migration to a replacement WAN link between EUM HQ and the various off site locations
Contribute to the migration of existing operational program-specific and shared facilities from their current legacy networks to the consolidated network infrastructure at EUM HQ
Upgrade the EUMETSAT networks in remote sites, incl. Madrid/E, Longyearbyen/Svalbard/N, Fucino/I as well as the WAN links connecting the remote sites to the EUM HQ
Contribute to the development and deployment of network solutions for the future satellite programs ground infrastructure
Develop an understanding of the existing network monitoring and reporting capabilities, with a view to establishing a road-map for the implementation of more developed real-time performance monitoring and reporting solution
The Ideal Candidate
The ideal candidate should bring the following skills and experience:
Experience of network engineering in such environments throughout its life-cycle, from identification of needs to deployment and operations.
Experience of carrying out (specifying, preparing, planning and executing) network engineering activities, including their coordination and technical guidance, working with other engineers within and outside the team involved in the activities, and with the customers/users and other stakeholders.
In-depth knowledge of Cisco technology and solutions for these environments.
Ability to present - verbally and in writing - network solutions and systems in a comprehensible way, with the specific ability to explain relevant details while keeping the focus on the overall system aspects. Ability to translate IT jargon into customer business terms.
Experience of working in and applying the above skills in high-availability, always-on production environments, driven by high availability requirements.
Experience of interacting with suppliers of network products and service providers as part of network infrastructure, services and solutions development and deployment.
Experience of configuring and operating network management and monitoring systems such as Netbrain or SolarWinds. Ability to automate network routine monitoring and maintenance tasks.
Experience of supporting procurement of network systems and services
Microsoft Office Suite.
In addition, knowledge and hands-on experience with the following is considered very desirable:
Demonstrated capability of technical authoring (structure/organisation of concept, design, and test specification documents, and of creating and working with technical network diagrams (Visio)).
Voice Loop Systems (VLS) solutions based on VoIP.
It will be considered beneficial if the key person holds a current Cisco certification or is able to substantiate equivalent experience.
The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills.
The working language for the position is English.
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About The Company
Serco is one of the world’s largest providers of public services, employing over 50,000 people in over 20 countries.
We work closely with the European Government Institutions & Space Agencies providing crucial Services with over 300 staff members.
The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.
As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you
A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.
We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.
Take pride in what you do.