Latest Space News
Tue, 20 Apr 2021 07:05:05 +0000
The successful flight of NASA’s Ingenuity helicopter on Mars paves the way for its use on future missions, agency officials said, but exactly when and how remain to be determined. SpaceNews
Mon, 19 Apr 2021 23:59:43 +0000
The U.S. Army has approved plans to explore the use of satellites in low Earth orbit to give soldiers dedicated communications, navigation and imaging capabilities. SpaceNews
Mon, 19 Apr 2021 19:41:27 +0000
The National Reconnaissance Office wants to better understand the capabilities of commercial satellite radar imagery providers. SpaceNews
Mon, 19 Apr 2021 16:25:07 +0000
Amazon has ordered nine Atlas 5 rockets from United Launch Alliance to help place its 3,236-strong Project Kuiper broadband constellation. SpaceNews
Mon, 19 Apr 2021 15:32:15 +0000
Download the digital edition of the April 19 issue of SpaceNews magazine, provided compliments of Blacksky.  SpaceNews
Mon, 19 Apr 2021 15:01:35 +0000
Gulf Energy Development, a Thailand-based power producer, offered April 19 to buy out the parent company of Thai satellite operator Thaicom for as much as 169 billion baht ($5.4 billion). SpaceNews
Mon, 19 Apr 2021 13:36:51 +0000
Canada’s space industry seems to be on the path of a relaunch. The relaunch is two-pronged — backed by an ambitious and hungry private sector and increasing government support.  SpaceNews
Mon, 19 Apr 2021 11:56:09 +0000
NASA’s Ingenuity helicopter successfully performed the first powered aircraft flight on another planet April 19, briefing hovering above the surface of Mars. SpaceNews
Mon, 19 Apr 2021 00:07:51 +0000
Boeing said April 17 that the next test flight of its CST-100 Starliner commercial crew vehicle won’t take place until at least August, confirming a lengthy delay widely expected because of the schedule of other launches and International Space Station missions. SpaceNews
Sun, 18 Apr 2021 14:22:58 +0000
NASA now plans to attempt a first flight of the Mars helicopter Ingenuity early April 19 after finding a workaround to a software problem that delayed the flight earlier this month. SpaceNews
Fri, 16 Apr 2021 22:35:16 +0000
NASA has selected SpaceX as the sole company to win a contract to develop and demonstrate a crewed lunar lander, while keeping the door open for others to compete for future missions. SpaceNews
Fri, 16 Apr 2021 22:25:24 +0000
Private investors deployed another $1.9 billion in SpaceX, OneWeb and other space infrastructure companies in the first three months of 2021, according to data from New York-based Space Capital. SpaceNews
Fri, 16 Apr 2021 19:46:29 +0000
Analysts said a U.S. intelligence report painted China’s space program with a broad brush and failed to draw distinctions between civilian and military pursuits. SpaceNews
Fri, 16 Apr 2021 19:43:11 +0000
The White House announced April 16 it will nominate former astronaut Pam Melroy to be NASA’s deputy administrator. SpaceNews
Fri, 16 Apr 2021 12:07:36 +0000
China is developing a mission to send a pair of spacecraft to study the far reaches of the solar system and reach interstellar space by mid-century.  SpaceNews
Fri, 16 Apr 2021 11:41:51 +0000
NASA managers approved plans to launch a SpaceX commercial crew mission to the International Space Station next week, pending the resolution of one minor issue with the Falcon 9 rocket. SpaceNews
Thu, 15 Apr 2021 22:51:10 +0000
More than a year after selecting SpaceX to deliver cargo to the lunar Gateway, NASA has yet to formally start that contract as it performs a broader review of its Artemis program. SpaceNews
Thu, 15 Apr 2021 21:28:18 +0000
LeoLabs is adding more sensors and data processing capacity to its network in preparation for a surge in satellites launches. SpaceNews
Thu, 15 Apr 2021 20:54:48 +0000
Inmarsat’s competitors have vowed to continue pursuing legal action to block its hybrid satellite and cellular European Aviation Network (EAN), after the European Union’s highest court rejected their challenge. SpaceNews
Thu, 15 Apr 2021 16:52:02 +0000
A consortium led by the State of California, NASA Jet Propulsion Laboratory and Planet announced plans April 15 for a constellation of hyperspectral satellites to pinpoint, quantify and track point sources of methane and carbon dioxide. SpaceNews
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    Job Description
    TitleSatcom Engineer, Operations Services
    Job code12376
    Job posted on24/03/2021 (modified on 08/04/2021)
    CountryUnited States
    Contract typeAny
    Start dateimmediately
    Job Description

    Role Description Summary

    The position is responsible for supporting commissioning of new services and providing 24x7 Level 3 Managed Services on-call support to the SES NOC. In addition, the incumbent will be responsible for engineering escalations and other services to keep the network stabilized and maintained for customer SLA requirements.

    The role will be primarily focused on the baseband equipment & RF components of the product portfolio, but also includes a networking element. As a customer facing position, it will concentrate on the support and growth of existing & new business products. The incumbent will gain a broad knowledge of SES product range and how these are integrated as customer solutions.


    Primary Responsibilities / Key Result Areas

    Support Incident Management in line with Company defined ITIL processes, ensuring timely escalations as appropriate to meet Customer SLA’s

    Ensure the configuration, testing, implementation & in-service support by way of Level 3 Engineering Support to 24x7x365 NOC of SES Products

    Complete Operations Engineering changes as required, adhering to the defined Change Management process

    Work as part of a Global Team to ensure active Incidents are actioned utilizing a “Follow the Sun” support methodology

    Perform routine auditing of assigned Regional Area or specific Customer sites, liaising closely with NOC & appropriate CSM / RSL for any identified issues

    Participate in lifecycle of a customer project, Post Sales through to Customer Acceptance

    Liaise with customers and support the integration of SES products with their infrastructure

    Work with Engineering & Product Development Teams in order to support the growth of the SES portfolio and the feedback potential improvements to base-band equipment & RF components

    Work efficiently as part of a multidisciplinary team

    Adhere to delivery schedules and manage time accordingly

    Interact with other operational groups and support coordination of projects

    Proactively expand areas of knowledge and seek out new experience

    Development of technical support documentation for handover to Operations

    Develop a full understanding of existing SES systems, processes & procedures to provide input for continuous improvement

    Ensure administration of Monitoring Tools to support customer solutions

    Ensure Incident Management ticketing system is updated with correct resolutions and closure codes to promote continual improvement of the troubleshooting process

    Perform other tasks as requested / required

    Stay up-to-date with state-of-the-art IT concepts and technologies (virtualization concepts mainly)

    On-call support / duties will be required 24/7 on a rotational basis



    Performance Under Pressure




    Problem Solving



    Qualification & Experience


    Minimum 5-8 years of experience in the satellite or telecommunications industry

    Bachelor’s Degree in Engineering, Computer Science, Business Information Systems or equivalent experience with communications satellite systems or similar advanced technical support role

    Strong understanding of GEO, MEO, and LEO telecommunications satellite technologies and systems

    Experience troubleshooting, operating, and maintaining local and remote baseband, IF, RF, antennas, and WAN/LAN equipment

    Experience connecting remotely to mobility sites for remote troubleshooting, to include Oil and Gas / Maritime platforms

    Solid working knowledge of Satellite Communications Baseband, Network Management, and Modem systems equipment (e.g. Comtech, Idirect, Orbit, Intellian, Newtec, Gilat etc..)

    Experience integrating communication systems with multiple vendor components

    Experience dealing directly with customers and understanding how to manage expectations

    Willingness to travel internationally


    Excellent command of MS Office Suite (Word, PowerPoint, Excel, Visio)

    Fluency in a foreign language

    Working knowledge of IP routing and networking

    Experience with Unix/Linux systems administration and creation of shell scripts to automate tasks


    Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and/or other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a “protected individual” as defined by 8 U.S.C. 1324b(a)(3), or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.


    Apply HERE


    Contact information
    AddressChâteau de Betzdorf
    Emailplease apply online
    Web Page

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