Latest Space News
Thu, 13 May 2021 00:08:20 +0000
Ongoing work to address a problem seen on two previous Ariane 5 launches has kept that launch vehicle grounded for months and could delay the high-profile launch of NASA’s James Webb Space Telescope later this year. SpaceNews
Wed, 12 May 2021 22:08:19 +0000
An amendment to a Senate bill would require NASA to select a second company for its Human Lander System program, a provision some fear could upend the overall effort to return humans to the moon as soon as 2024. SpaceNews
Wed, 12 May 2021 21:45:02 +0000
The U.S. Air Force wants to use small radar satellites to track moving objects on the ground and the Space Force will help to make it happen, chief of space operations Gen. John Raymond said May 12. SpaceNews
Wed, 12 May 2021 17:20:57 +0000
British quantum technology encryption startup Arqit is raising $400 million in the space industry’s latest SPAC deal, supporting the launch and construction of two satellites in 2023 to protect against growing hacking threats. SpaceNews
Wed, 12 May 2021 12:00:28 +0000
The University of Illinois Urbana-Champaign awarded a contract to Blue Canyon Technologies to provide cubesats for a space mission sponsored by the National Science Foundation. The value of the award was not disclosed. SpaceNews
Wed, 12 May 2021 12:00:25 +0000
Space hospitality company Orbite has unveiled a training program for potential space tourists, given them a taste of the spaceflight experience. SpaceNews
Tue, 11 May 2021 23:06:34 +0000
The U.S. Space Force on May 11 issued requests for proposals for next-generation rocket engine testing, launch vehicle upper stage enhancements, and capabilities to maneuver in space. SpaceNews
Tue, 11 May 2021 22:36:56 +0000
The FAA has denied a payload review for in-space transportation company Momentus, meaning the company will miss its second opportunity to launch its first tugs. SpaceNews
Tue, 11 May 2021 20:58:31 +0000
French satellite operator Eutelsat said revenue numbers will look much better than it expected come the end of June, despite reporting a decline in sales in its latest quarterly results. SpaceNews
Tue, 11 May 2021 16:12:34 +0000
The U.S. Space Force has officially renamed the 45th Space Wing that oversees Florida’s launch ranges Space Launch Delta 45. SpaceNews
Tue, 11 May 2021 14:00:11 +0000
The chairman of the Senate Select Committee on Intelligence Sen. Mark Warner (D-Va.) is backing efforts by Sen. Michael Bennet (D-Colo.) to challenge the relocation of U.S. Space Command. SpaceNews
Tue, 11 May 2021 11:41:12 +0000
Bob Cabana, a former astronaut and longtime head of NASA’s Kennedy Space Center, will become NASA associate administrator later this month, replacing the retiring Steve Jurczyk. SpaceNews
Tue, 11 May 2021 11:00:05 +0000
NASA says it’s seeing strong interest from companies proposing private astronaut missions to the International Space Station, with the demand for such missions exceeding the agency’s ability to accommodate them. SpaceNews
Tue, 11 May 2021 08:42:49 +0000
Virgin Galactic said May 10 that while it believes it corrected a problem with its SpaceShipTwo suborbital spaceplane that aborted a test flight five months ago, the resumption of those test flights could be further delayed by a problem with the plane that carries SpaceShipTwo aloft. SpaceNews
Mon, 10 May 2021 21:38:45 +0000
Less than two days after parts of an uncontrolled Chinese rocket fell into the Indian Ocean, the Pentagon said allowing a large booster to free fall toward Earth is “irresponsible behavior.” SpaceNews
Mon, 10 May 2021 20:52:35 +0000
Inmarsat is pivoting to an administrative court in its battle to stop the Netherlands from auctioning 3.5 GHz spectrum, which the British satellite operator says it does not want to cede to bandwidth-hungry 5G networks. SpaceNews
Mon, 10 May 2021 20:47:53 +0000
Satellite operator Orbcomm said May 10 it did not get any alternative proposals in its 30-day “go-shop” period, which followed private equity firm GI Partners’ $1.1 billion acquisition offer.  SpaceNews
Mon, 10 May 2021 16:34:51 +0000
OneWeb, the U.K.-headquartered low Earth orbit (LEO) broadband operator, is buying Texas-based managed satcoms provider TrustComm to create a new government subsidiary. SpaceNews
Mon, 10 May 2021 14:05:14 +0000
The chief of South Korea’s space agency has vowed to spin off near-term applications to the private sector and refocus the agency on long-term investments that “won’t pay off until 2050.” SpaceNews
Mon, 10 May 2021 14:00:38 +0000
The evolving quality and quantity of Earth observation data enables an ever-increasingly profound knowledge of the climate crisis, enhancing the efficacy of mitigation strategies as well as the management of risk and natural or human-made disasters. SpaceNews
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  • Network Operations Center Technician

     


     

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    Job Description
    TitleNetwork Operations Center Technician
    Job codeG021/ESOC/7159
    Job posted on04/05/2021
    LocationDarmstadt
    CountryGermany
    EducationBachelor
    Contract typePermanent
    Start date>3months
    Job Description

    Are you fascinated about Space? Do you have previous experience with remote operations of a network of unmanned satellite ground stations and sound understanding of ESTRACK ground stations functionality?  You could be our new Network Operations Center (NOC) Technician. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre (ESOC) based in Darmstadt, Germany. 

    Serco is among the leading Space Industry and Services Companies. Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions.  

     

    Job Description

    What we offer if you join our amazing team:

    • Competitive Salary 

    • Corporate Benefits Package 

    • Exciting relocation package​ (if applicable) 

    • Company events

     

    Main Responsibilities

    The NOC Technician will be part of an integrated team which provides 24/7 monitoring and control of Telemetry, Tracking and Command (TT&C) stations of the ESTRACK ground station network, Operational IT and Operational Control Centre services at ESA's European Space Operations Centre in Darmstadt, Germany.

    The team, located in the ESOC Network Operations Centre, provides support using a variety of computer and network hardware and software.

    The NOC acts as the first point of contact for users, missions/projects and second line support teams.

    As Network Operations Center (NOC) Technician you will concentrate your activities on the following:

    Liaise with spacecraft and mission operations engineers as well as staff on duty at other support units, ground stations and external Agencies to establish and continuously maintain a comprehensive overview on the availability of and the demand for utilization of resources provided by the ground segment facilities.

    Supervise and coordinate scheduled support activities.

    Monitor the progress of station configurations for satellite passes through voice coordination or remote monitoring systems.

    Schedule Ground Stations and OCC facilities in real-time (outside normal working hours).

    Configure and monitor station configurations for satellite passes as well as data transmissions and performance.

    Respond immediately to any anomaly affecting operations; relevant procedures shall be initiated and 1st line maintenance activities executed as required in order to restore operations. Document and track anomalies, call out 2nd/3rd party support/escalate and follow-up on incident resolution.

    Reporting and documentation.

    Act as first line of contact for users of critical systems.

    Provide 1st line computer and network support to all eligible users – including incident, problem, change request and user request/complaints handling.

    Actively monitor all operational IT systems, applications and networks and react immediately on potential issues or outages by:

     Logging and escalating incident tickets according to procedure;

    Identify the impacted services/users and inform all relevant parties;

    Initiate incident resolution or mitigating actions to restore the service asap;

    Call out/escalate to 2nd line support or external providers according to procedure;

    Follow-up on incident resolution/progress and inform interested parties of the status;

    Prioritise work according to criticality of systems, schedules and targets.

    Operation, fault finding and repair on the network and on active network components (CISCO) using Ethernet and TCP/IP protocols and by logging on/commanding active network components.

    In line with procedures perform contingency and scheduled re-configurations, hardware and software maintenance, test and remedial activity, so as to minimise resource impact.

    Perform various housekeeping/administrative duties.

    Work to predefined schedules and service levels, actively participate in recommending technical and procedural improvements to benefit the service.

    Provide round the clock cover in a rotating shift pattern, with adequate information handover between shifts.

    Maintain a log of all relevant activities and events.

    Attend user meetings, briefings, user groups and workshops as required.

     

    Successful Candidate

    Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

    Decisiveness and accountability;

    Fluency in English (spoken and written);

    A good understanding of IT networking: WAN/LAN concepts, technology and troubleshooting;

    Strong service ethic - responsive and courteous when handling user calls;

    Problem Solving aptitude;

    PC literacy: MS Office Products;

    Familiarity with operational environments;

    Team-player skills, ability to interface with technical and management personnel.

    The following would be seen as an asset:

    Previous experience with remote operations of a network of unmanned satellite ground stations or with local operations and maintenance of a manned satellite ground station;

    Sound understanding of ESTRACK ground stations functionality, configurations requirements, and operations constraints;

    Interest in and ability to coach / train other staff;

    Some knowledge of VMS, Unix, Console Works, NetBackup, CD-ROM production, CiscoWorks, HP-OV, CISCO Firewalls, QIP, MS Windows operating systems, ITSM tools;

    A good understanding of IT security concepts, technology and best practices;

    Knowledge of ITIL, certification a plus;

    Knowledge of, or proven ability of linear fault-finding, diagnosis and resolution methodology.

    Note: This is a 24/7 position - candidates must be able to work rotating shifts.

    -------------

    Important

    Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

    Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

    Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

    Data Protection:

    When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

    You may submit a written request revoking your consent to this agreement at any time.

     

    About The Company

    Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland.

    What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

    As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers.

    A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

    If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.

    Make a difference every day.

    Take pride in what you do!

    More at:

    https://www.serco.com/eu/sector-expertise/space

    https://www.serco.com/eu/careers/careers-in-space

    Web Pagehttps://careershub.serco.eu/members/?j=7159&ATSI=serco&jobboard=SpaceCareers&c=vacancyposter
    Contact information
    CompanySerco Group Plc
    Contact nameTatiana Thiessen
    AddressSerco Services GmbH
    Lise-Meitner-Str. 10
    Darmstadt
    64293
    EmailVPD6F85468.1160@vacancyposter.com


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