Service Field Engineer

Service Field Engineer

OneWeb

London, United Kingdom

What You’ll Do

As a Service Field Engineer at OneWeb, you will play a key role in our business growth. Working as a member of the Operations Engineering team using your understanding of the OneWeb Service Solution you will:

• Provide operational local support to Distribution Partners as an extension of the Level 3 Operations Engineering Team;
• Ensure that the infrastructure at demo centers, at OneWeb offices and reference locations is up and running to support commercial requirements/testing. This role is instrumental in our revenue growth, supporting the commercial team as they drive the growth of our business in all sectors;
• Support installations across a broad range of environments that very few people get the opportunity to travel to, connecting the unconnected;
• Regional operational presence to support OneWeb Distribution Partners and the Account team;
• Support on site activities at customer premises and act as on-site support for remote SME teams;
• Own User Terminals documentation review post AIS for UT installations and As Builds, to facilitate troubleshooting;
• Support the Service Team and deal with escalations requiring on site intervention in region, minimizing delays and expediting resolution;
• Operate as the technical expert and customer RF solutions engineer for OneWeb products.

What It Takes

• Relevant academic qualifications in Network Engineering/Telecommunications/Computer Sciences;
• Proven experience in using, configuring, and operating satellite terminal equipment including tracking antenna systems;
• IP hands-on knowledge;
• Experienced in running test applications and test tools covering performance and quality of service;
• 3GPP/LTE systems knowledge;
• An in-depth knowledge of Satcom User Terminal Equipment for different service use cases;
• Experience with deploying/installing VSAT terminals;
• Willing to travel internationally with cultural awareness, and the ability to build regional market knowledge and intelligence.

What We’d Love

• Technical understanding of existing conventional VSAT systems, HTS/VHTS systems, other LEO systems;
• Existing sector specific satellite communications solutions for comparison and competitive positioning purposes;
• 5- 8 years Years of Experience;
• Bachelors in an Engineering file or equivalent experience.

Apply Now

More Job Searches

United Kingdom      Aerospace Engineer      RF Engineer      Satellite Operators      Test and Quality Assurance Engineer      5+ Experience      OneWeb