Infrastructure Systems Engineer

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SSTL - Surrey Satellite Technology

Provide technical expertise in the day to day administration, implementation, and maintenance of all IT Infrastructure elements (Networking, Compute and Storage)
Provide technical Project delivery skills
Provide subject matter expertise to the following infrastructure services (Networking, Cloud, Mail, Remote access, SAN)
Assist with system architecture design
Assist with securing IT environments
Provide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management)
Support the resolution of escalated of IT tickets and problems
Supporting infrastructure services through design and project briefs
Implementing new infrastructure services through project schedules and change management
Undertake routine maintenance of infrastructure services such as firmware updates, O/S patch mgt, system upgrades and virtual infrastructure management
Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA’s
Providing technical expertise on all IT related matters assisting the Infrastructure Manager where necessary
Review systems architecture and security, reviewing new technologies and recommending improvements

Educated to degree level or equivalent (preferably in computing)
MCSE, CCNA, VCP all an advantage but not necessary
Min 5 years experience of senior technical support and project delivery within a complicated network environment for an internal and/or external customer IT function. Strong experience involving administration of disparate corporate networks and virtual compute environments including Microsoft servers, Network hardware, SAN/NAS storage technologies, HP hardware, Fortinet firewalls and switches, Linux and Technical (Significant experience with the following)
Firewall management, rules, ACLS and VPN (Strong Fortinet knowledge required)
Network Switch management, VLANs, TCP/IP networking, WIFI and inter-site communication (Fortinet, Cisco, Extreme, HP)
Virtualization environments – (VMware vSphere technologies)
Microsoft operating systems and Exchange server roles (AAD, Group Policy, SSL certification. Hybrid environments)
Storage technologies – Fibre Channel, NAS & iSCSI (Nimble, NetApp, Qumulo)
Hybrid and Cloud based technologies (Azure, AWS)
Backup and cloud storage technologies (Veeam)
Hardware and Software support knowledge
Linux/UNIX fundamentals